Hotels With Swimming Pools in Nong Khai Province, Thailand

We travelled up to Nong Khai for the recent balloon Festival and had a room booked at the Royal Nakhara Hotel. As we drove in to the hotel car-park, we were impressed from the outside. Check-in was quick and easy and when we entered our allocated room, it was obvious that the décor and furnishings were a bit tired and dated - but not a problem. However, as we looked around at the room and amenities we noticed several things to disappoint us. First, we saw an enormous birds nest sat right on top of the aircon unit outside on the balcony. The balcony doors were locked (with no key) so we could not even go onto the balcony, but as the view from the balcony was of surrounding metal factory roofs, we had no great urge to go onto the balcony anyway. Walking around the room and bathroom we noticed quite a lot of long black hairs on the floor, obviously from the previous guests and when checking out the bathroom, noticed toothpaste stains and splashes all over the washbasin mirror above and, human defecation waste around the rim of the toilet basin. It was obvious that the room had not been cleaned to a sufficient standard for the next guests. We really did not feel comfortable to stay here and notified the front desk, where a member of the management team and the housekeeper came to check on our findings. After showing them what we were unhappy with, the two members of staff went into the bathroom to discuss it but we could hear them talking and were shocked to hear that they thought we were making a fuss over trivial things. We decided that we were not comfortable to stay in the hotel any longer and asked to cancel the booking and we would find an alternative hotel. The staff initially refused to cancel the booking, then agreed, but said we would need to wait 15-30 days to receive a refund, which was not acceptable, considering that payment had been made instantly when booking the room. After further discussion and upon our insistence, the hotel did refund us the cost of the room and we sought to find alternative accommodation. We have no problem with a room being tired or dated, but that is no excuse for it not to be clean also, and the attitude to our concerns we heard being discussed (”its just only this, its only that”) were simply not acceptable for a service industry facility.

Comfy bed, nice air conditioning, sparkling clean, nice staff. Otherwise no breakfast and not many extras. It is a bit difficult to get to the station (my TukTuk drove a hard bargain for 100BHT, probably justifiably given the distance) but for a night or so it is great value. If you plan to stay here for longer make sure you get the Grab app or similar in order to get around, if you do not have a car. Decent hot water....a rarity in a budget hotel (this is part of a chain of budget hotels and given the standards here I will be looking for this chain elsewhere).

One of the finest resort in Thailand! Beats the Failed Marriott Surawongse hands down in terms of Welcoming, Services from the Heart and Accommodating to guests needs! The breakfast is delicious and impressive. The owners are modest, friendly and great people! I stayed in the stand alone bungalow and exclusivity is fantastic! This is the true 5 stars hotel NOT the Marriott Surawongse!

PARK and POOL, If your going to stay at Nongkhai.....Then this resort is the place to stay, the pool and gardens are just beautiful, a tropical paradise. Walking distance to the lao boarder, hire a scooter from the hotel, short ride down the back street past local shops, cafes, massage shops down to walking street, the markets....to the mighty Mekong for the view & dinner etc....but OMG did mention the tropical paradise back at the resort. We had the best poolside villa...was what made it for us, staff always there for customers

The room was very clean. The bathroom was hygienic and fulfilled our wishes oa rainhead. The bed was not too hard and not too soft. No use of the flat-screen TV (40 inch) No noise was suppressed from the outlet. We had a room on the street side, no breakfast but free coffee and tea in the lounge room. Good price quality ratio.

We spent one night in a corner room (107) the room was fairly large with direct access to the pool. We are a family of two adults and three children and asked for an extra bed to be put in the room, on arrival we found a 2-inch thick mattress with a sheet laid on the floor beside one of the beds when we complained about it as we had been charged an extra 400 Baht for the extra bed a lady brought a bed base and put the mattress on it. The room we stayed in a couple of years before was 1,800 Baht before but now we were charged 3,500 Baht which I thought was a totally unreasonable price increase. When we stayed here before the pool had some tiles missing from it and I thought it was a hazard then, I assumed a couple of years later the problem would have been resolved but I was surprised to see It was actually worse, there were many tiles missing from the sides as well as the floor of the pool creating a substantial hazard to people using the pool. I, unfortunately, cut my toe on my left foot on the edge of a tile!! The breakfast is ok but missing western foods, and milk for coffee, they have only dried cream powder. Luckily I had some fresh milk in my room . All in all, I would say it is expensive and not really safe for kids to swim and I probably will not return until these problems have been resolved

We travelled up to Nong Khai for the recent balloon Festival and had a room booked at the Royal Nakhara Hotel. As we drove in to the hotel car-park, we were impressed from the outside. Check-in was quick and easy and when we entered our allocated room, it was obvious that the décor and furnishings were a bit tired and dated - but not a problem. However, as we looked around at the room and amenities we noticed several things to disappoint us. First, we saw an enormous birds nest sat right on top of the aircon unit outside on the balcony. The balcony doors were locked (with no key) so we could not even go onto the balcony, but as the view from the balcony was of surrounding metal factory roofs, we had no great urge to go onto the balcony anyway. Walking around the room and bathroom we noticed quite a lot of long black hairs on the floor, obviously from the previous guests and when checking out the bathroom, noticed toothpaste stains and splashes all over the washbasin mirror above and, human defecation waste around the rim of the toilet basin. It was obvious that the room had not been cleaned to a sufficient standard for the next guests. We really did not feel comfortable to stay here and notified the front desk, where a member of the management team and the housekeeper came to check on our findings. After showing them what we were unhappy with, the two members of staff went into the bathroom to discuss it but we could hear them talking and were shocked to hear that they thought we were making a fuss over trivial things. We decided that we were not comfortable to stay in the hotel any longer and asked to cancel the booking and we would find an alternative hotel. The staff initially refused to cancel the booking, then agreed, but said we would need to wait 15-30 days to receive a refund, which was not acceptable, considering that payment had been made instantly when booking the room. After further discussion and upon our insistence, the hotel did refund us the cost of the room and we sought to find alternative accommodation. We have no problem with a room being tired or dated, but that is no excuse for it not to be clean also, and the attitude to our concerns we heard being discussed (”its just only this, its only that”) were simply not acceptable for a service industry facility.

Comfy bed, nice air conditioning, sparkling clean, nice staff. Otherwise no breakfast and not many extras. It is a bit difficult to get to the station (my TukTuk drove a hard bargain for 100BHT, probably justifiably given the distance) but for a night or so it is great value. If you plan to stay here for longer make sure you get the Grab app or similar in order to get around, if you do not have a car. Decent hot water....a rarity in a budget hotel (this is part of a chain of budget hotels and given the standards here I will be looking for this chain elsewhere).

One of the finest resort in Thailand! Beats the Failed Marriott Surawongse hands down in terms of Welcoming, Services from the Heart and Accommodating to guests needs! The breakfast is delicious and impressive. The owners are modest, friendly and great people! I stayed in the stand alone bungalow and exclusivity is fantastic! This is the true 5 stars hotel NOT the Marriott Surawongse!

PARK and POOL, If your going to stay at Nongkhai.....Then this resort is the place to stay, the pool and gardens are just beautiful, a tropical paradise. Walking distance to the lao boarder, hire a scooter from the hotel, short ride down the back street past local shops, cafes, massage shops down to walking street, the markets....to the mighty Mekong for the view & dinner etc....but OMG did mention the tropical paradise back at the resort. We had the best poolside villa...was what made it for us, staff always there for customers

The room was very clean. The bathroom was hygienic and fulfilled our wishes oa rainhead. The bed was not too hard and not too soft. No use of the flat-screen TV (40 inch) No noise was suppressed from the outlet. We had a room on the street side, no breakfast but free coffee and tea in the lounge room. Good price quality ratio.

We spent one night in a corner room (107) the room was fairly large with direct access to the pool. We are a family of two adults and three children and asked for an extra bed to be put in the room, on arrival we found a 2-inch thick mattress with a sheet laid on the floor beside one of the beds when we complained about it as we had been charged an extra 400 Baht for the extra bed a lady brought a bed base and put the mattress on it. The room we stayed in a couple of years before was 1,800 Baht before but now we were charged 3,500 Baht which I thought was a totally unreasonable price increase. When we stayed here before the pool had some tiles missing from it and I thought it was a hazard then, I assumed a couple of years later the problem would have been resolved but I was surprised to see It was actually worse, there were many tiles missing from the sides as well as the floor of the pool creating a substantial hazard to people using the pool. I, unfortunately, cut my toe on my left foot on the edge of a tile!! The breakfast is ok but missing western foods, and milk for coffee, they have only dried cream powder. Luckily I had some fresh milk in my room . All in all, I would say it is expensive and not really safe for kids to swim and I probably will not return until these problems have been resolved