Hotels With Swimming Pools in Cusco, Peru

We stayed at the Hilton Garden Inn in Cusco for 4 nights total - 3 before our Inca Trail trek with Alpaca Expeditions and 1 night after the trek. We arranged with HGI to store our large luggage while we were gone for the 5 day/4 night trek. Very simple process to do this and all our belongings were kept safe and sound and returned to us in good order. Overall the HGI was a good place to stay. It is is about a 15 minute walk from the Plaza de Armas, uphill all the way. We didn't mind so much since that helped get us ready for our trek. It's in a quiet area. The Plaza is quite busy and noisy, and was especially the night a political rally was being held. I was glad our hotel was not right on the plaza that night. Rooms were a nice size. Our first room was a king-size bed with a view of Cusco. The second room had a view of the courtyard. Both had hot showers, room safe, blow-dryer, and toiletries. One thing to note is that the hotel floors are reversed from the norm. You enter the lobby at street level and then go DOWN to floors 1,2,3, and 4. Ask for a room on Floor 2 or below. Floor 1 is right underneath the lobby and we were kept awake by the sounds of walking, chairs scraping, etc. until quite late at night after we returned for one night after the trek. The breakfast buffet was plentiful and offered quite a variety of choices. The main reason we give this HGI only 4 stars is for the laundry issue. After a week in Peru, we needed to do laundry when we arrived at HGI. Yes, there are laundry facilities in the hotel. However, you can't just put in a few soles, add your own soap, and wash a load. Noooo, they have it fixed so that you MUST purchase a packet of tokens, detergent, and softener from them for a whopping 52 soles!! That's outrageous and taking advantage of a ”captive audience.” Well, not these guests. We simply bagged up our laundry and dropped it off at one of the dozens of laundry shops on the street right around the corner. It cost us 36 soles AND we supported a local, family-run business. Win-win. And boo on HGI for boasting about laundry facilities they actually charge an arm and a leg to use.

The best hotel experience for me in all of my travel. The saying you get what you paid for is so accurate. Yes, it’s pricey to stay here but boy is it worth it. This hotel is truly a paradise and oasis for your long day of traveling and hiking. First the hotel is beautiful and centrally located. There are so many activities and amenities that the guests can participate in the hotel. We did the hotel tour and interacted with the baby alpaca. Second, the room and the amenities provided in the room were so carefully throughout. The food during breakfast was great and there were varieties. But what truly make this hotel stand out for me is the staff. From the bellboy, to the front desks and the servers.. all the staff treated all the guests with care. We had an issue with our pickup at the train station (no fault of the hotel or us) but they were very apologetically about it and the staff wanted to make sure we were ok which we were. All in all., if you have the money to spend.. stay here. It was such an amazing two nights experience for my husband and I,

It was great. The reception was exceptionally friendly and the location was so good. Twelve stones and Armas were all within walking distance and safe and clean. Strongly recommend.

The hotel is located 15 minutes walking distance away from the main square. It is quiet and peaceful but provides excellent approach to the historic city. The restaurant brought out an impressive breakfast every morning, and it even has a local artisan selling crafts and trinkets. The staff is extremely helpful and were able to book several taxi rides for us (all of which showed up at the right time) while we were there.

Very close to the scenic area, the service is very good, there is a question and answer, the wifi speed is also ok, the room has heating, very new, the lighting effect is very good, there is a free pick-up, there is a travel agent to facilitate a day trip, but the price is more expensive than the outside point. Breakfast is not too bad, the drink fruit is very rich. However, it is very strange that the price of Ctrip has changed. I decided to place more than 800 orders on the first night. The payment will not move. After half a day, I found that the price has become more than 900, so I changed it to more than 900. pay. Stayed for one night and wanted to continue, the Ctrip price became 1400, and then 1600. Later, I continued to stay at the front desk for the first night of Ctrip. In the next few days, Ctrip is still in this situation. It has changed and the hotel has been giving me a fixed price. I don't understand why Ctrip is doing this at this hotel.

Ctrip showed 12 o'clock to stay, and at 1:30 pm, the hotel was told that the house was not ready and needed 3 o'clock. We went out with our luggage and went back at 4 o'clock. The house was not ready yet, and I immediately changed it, but from the fifth floor, there was a balcony with six floors and no balcony. It doesn't matter, the quilt in the key room is still tidal, and the hotel is painting and the room smells in the past few days. Also found the front desk brother finally gave a free upgrade to the suite to solve. Breakfast starts at 5 o'clock, more common, bread milk juice fruit. The hotel should be the highest position in the town, but not too far away, the town is not big, the window is facing a mountain, it is mountain view

I was really hoping to leave this hotel a good review because I had higher expectations especially being that this is listed as a 4 star hotel but overall, I was left disappointed. My main disappointment and disgust comes from the fact that my husband and I got some weird body rashes after staying at this hotel which we had to seek medical attention for when we got back home. First let me start with the pros, Good location. For the most part staff was very nice, helpful, attentive and accommodating. Breakfast was included with our stay which was good and if you have an early morning tour, you can let the front desk know, and they’ll pack you a little snack bag to go. The hotel provided filtered water, and a welcome snack box of chocolates in our room which was nice. They also provided coca tea and leaves in the hotel and I even saw oxygen tanks for those who may need it that might be suffering from the altitude sickness. We enjoyed the pisco sour and ceviche making class (both were delicious) and we ordered a few drinks from the bar which were also good. We also enjoyed looking at Kiki, the alpaca. We had dinner our first night at the hotel which was ok. Now to the cons, for the time that we were there (early October) there is a water shortage going on in Cusco so the hotel informed us that we could not use any water from 11pm - 3am (not a big deal for us) but a few times during our stay outside of these hours they indicated when we tried to take a shower at night (around 8-9pm) before bed the water wasn’t running. Also, be aware that you can hear everything from the rooms, it is not insulated. Not sure if this is the case for most hotels in Cusco but something to note if you are a very light sleeper. We could hear every sound, from people’s conversation, arguments, dogs barking outside, everyone that was passing by and every footsteps past our room while we were asleep at all random hours of the night into the morning. Now to the MAJOR con that was the MAIN reason this review only 2 stars, after the first night or two when I was sleeping in the bed, the back of my left leg was itching me and my husband noticed some sort of weird rash on his finger. Shortly, after when we got home, we noticed a few more rashes on our bodies (all of which looked like exactly the same rash that happened on the back of my left leg that was itching me after sleeping in the bed). My husband got triple the amount of rashes then I did, so concerned we went to a Doctor not knowing what these weird rashes could be from and the doctor informed us that this was a rash that was likely caused by the sheets we were sleeping on and had to prescribe an ointment and pill for us to take so it could go away but told us to stay on top of it to make sure it doesn’t get worse otherwise we’ll have to go back to seek further treatment (hopefully that isn’t the case). To end the review, overall the cons outweigh the pros. I can’t say I would not stay at this hotel ever again or re

Cusco, Peru was the first leg of our first trip to South America and the Palacio del Inka hotel/spa made our first week so memorable. Months in advance prior to our arrival, Emerson and his fellow colleagues on the concierge team worked with us to select tours/excursions (through their travel agency partner Venturia) that were right in line with what we were looking for. Upon arrival, the hotel’s check-in process was both efficient and welcoming and everyone on the staff (including the GM) came out to greet us. The bar and restaurant staff learned and used our first names all week and that really made us feel at home. Plus, the food and cocktails were both top notch! The bartender also gave a terrific pisco sour making lesson while we were there. Make sure you ask about that activity! The hotel is beautiful and this property has one of the best Luxury Collection hotel spas that I’ve ever been to (a great variety of treatments and water therapy stations). The former mansion that this hotel now resides in also has a rich cultural history and a wonderful collection of artwork so please take their property tour while you are there…you’ll be glad you did. Overall, I want to say that every aspect of the Palacio del Inka experience was absolutely amazing and we highly recommend it for your stay in Cusco.

My family and I truly enjoyed our stay at Hotel Retama. The staff were very helpful and friendly, the breakfast was amazing and they did everything to make our stay wonderful including arranging for a tour guide who was fantastic. The location and accomodations were great--it is at the top of a hill away from the crowds. We loved it and will be back!

I went in June(their winter) and the night is 2 celcius. the heater didnt work that much its freezing cold. However I got a junior suite with this fancy Jacuzzi!! They are far from everything but the cars from Indrive app is cheap so it didn't that matter.

We stayed at the Hilton Garden Inn in Cusco for 4 nights total - 3 before our Inca Trail trek with Alpaca Expeditions and 1 night after the trek. We arranged with HGI to store our large luggage while we were gone for the 5 day/4 night trek. Very simple process to do this and all our belongings were kept safe and sound and returned to us in good order. Overall the HGI was a good place to stay. It is is about a 15 minute walk from the Plaza de Armas, uphill all the way. We didn't mind so much since that helped get us ready for our trek. It's in a quiet area. The Plaza is quite busy and noisy, and was especially the night a political rally was being held. I was glad our hotel was not right on the plaza that night. Rooms were a nice size. Our first room was a king-size bed with a view of Cusco. The second room had a view of the courtyard. Both had hot showers, room safe, blow-dryer, and toiletries. One thing to note is that the hotel floors are reversed from the norm. You enter the lobby at street level and then go DOWN to floors 1,2,3, and 4. Ask for a room on Floor 2 or below. Floor 1 is right underneath the lobby and we were kept awake by the sounds of walking, chairs scraping, etc. until quite late at night after we returned for one night after the trek. The breakfast buffet was plentiful and offered quite a variety of choices. The main reason we give this HGI only 4 stars is for the laundry issue. After a week in Peru, we needed to do laundry when we arrived at HGI. Yes, there are laundry facilities in the hotel. However, you can't just put in a few soles, add your own soap, and wash a load. Noooo, they have it fixed so that you MUST purchase a packet of tokens, detergent, and softener from them for a whopping 52 soles!! That's outrageous and taking advantage of a ”captive audience.” Well, not these guests. We simply bagged up our laundry and dropped it off at one of the dozens of laundry shops on the street right around the corner. It cost us 36 soles AND we supported a local, family-run business. Win-win. And boo on HGI for boasting about laundry facilities they actually charge an arm and a leg to use.

The best hotel experience for me in all of my travel. The saying you get what you paid for is so accurate. Yes, it’s pricey to stay here but boy is it worth it. This hotel is truly a paradise and oasis for your long day of traveling and hiking. First the hotel is beautiful and centrally located. There are so many activities and amenities that the guests can participate in the hotel. We did the hotel tour and interacted with the baby alpaca. Second, the room and the amenities provided in the room were so carefully throughout. The food during breakfast was great and there were varieties. But what truly make this hotel stand out for me is the staff. From the bellboy, to the front desks and the servers.. all the staff treated all the guests with care. We had an issue with our pickup at the train station (no fault of the hotel or us) but they were very apologetically about it and the staff wanted to make sure we were ok which we were. All in all., if you have the money to spend.. stay here. It was such an amazing two nights experience for my husband and I,

It was great. The reception was exceptionally friendly and the location was so good. Twelve stones and Armas were all within walking distance and safe and clean. Strongly recommend.

The hotel is located 15 minutes walking distance away from the main square. It is quiet and peaceful but provides excellent approach to the historic city. The restaurant brought out an impressive breakfast every morning, and it even has a local artisan selling crafts and trinkets. The staff is extremely helpful and were able to book several taxi rides for us (all of which showed up at the right time) while we were there.

Very close to the scenic area, the service is very good, there is a question and answer, the wifi speed is also ok, the room has heating, very new, the lighting effect is very good, there is a free pick-up, there is a travel agent to facilitate a day trip, but the price is more expensive than the outside point. Breakfast is not too bad, the drink fruit is very rich. However, it is very strange that the price of Ctrip has changed. I decided to place more than 800 orders on the first night. The payment will not move. After half a day, I found that the price has become more than 900, so I changed it to more than 900. pay. Stayed for one night and wanted to continue, the Ctrip price became 1400, and then 1600. Later, I continued to stay at the front desk for the first night of Ctrip. In the next few days, Ctrip is still in this situation. It has changed and the hotel has been giving me a fixed price. I don't understand why Ctrip is doing this at this hotel.

I was really hoping to leave this hotel a good review because I had higher expectations especially being that this is listed as a 4 star hotel but overall, I was left disappointed. My main disappointment and disgust comes from the fact that my husband and I got some weird body rashes after staying at this hotel which we had to seek medical attention for when we got back home. First let me start with the pros, Good location. For the most part staff was very nice, helpful, attentive and accommodating. Breakfast was included with our stay which was good and if you have an early morning tour, you can let the front desk know, and they’ll pack you a little snack bag to go. The hotel provided filtered water, and a welcome snack box of chocolates in our room which was nice. They also provided coca tea and leaves in the hotel and I even saw oxygen tanks for those who may need it that might be suffering from the altitude sickness. We enjoyed the pisco sour and ceviche making class (both were delicious) and we ordered a few drinks from the bar which were also good. We also enjoyed looking at Kiki, the alpaca. We had dinner our first night at the hotel which was ok. Now to the cons, for the time that we were there (early October) there is a water shortage going on in Cusco so the hotel informed us that we could not use any water from 11pm - 3am (not a big deal for us) but a few times during our stay outside of these hours they indicated when we tried to take a shower at night (around 8-9pm) before bed the water wasn’t running. Also, be aware that you can hear everything from the rooms, it is not insulated. Not sure if this is the case for most hotels in Cusco but something to note if you are a very light sleeper. We could hear every sound, from people’s conversation, arguments, dogs barking outside, everyone that was passing by and every footsteps past our room while we were asleep at all random hours of the night into the morning. Now to the MAJOR con that was the MAIN reason this review only 2 stars, after the first night or two when I was sleeping in the bed, the back of my left leg was itching me and my husband noticed some sort of weird rash on his finger. Shortly, after when we got home, we noticed a few more rashes on our bodies (all of which looked like exactly the same rash that happened on the back of my left leg that was itching me after sleeping in the bed). My husband got triple the amount of rashes then I did, so concerned we went to a Doctor not knowing what these weird rashes could be from and the doctor informed us that this was a rash that was likely caused by the sheets we were sleeping on and had to prescribe an ointment and pill for us to take so it could go away but told us to stay on top of it to make sure it doesn’t get worse otherwise we’ll have to go back to seek further treatment (hopefully that isn’t the case). To end the review, overall the cons outweigh the pros. I can’t say I would not stay at this hotel ever again or re

Cusco, Peru was the first leg of our first trip to South America and the Palacio del Inka hotel/spa made our first week so memorable. Months in advance prior to our arrival, Emerson and his fellow colleagues on the concierge team worked with us to select tours/excursions (through their travel agency partner Venturia) that were right in line with what we were looking for. Upon arrival, the hotel’s check-in process was both efficient and welcoming and everyone on the staff (including the GM) came out to greet us. The bar and restaurant staff learned and used our first names all week and that really made us feel at home. Plus, the food and cocktails were both top notch! The bartender also gave a terrific pisco sour making lesson while we were there. Make sure you ask about that activity! The hotel is beautiful and this property has one of the best Luxury Collection hotel spas that I’ve ever been to (a great variety of treatments and water therapy stations). The former mansion that this hotel now resides in also has a rich cultural history and a wonderful collection of artwork so please take their property tour while you are there…you’ll be glad you did. Overall, I want to say that every aspect of the Palacio del Inka experience was absolutely amazing and we highly recommend it for your stay in Cusco.

I went in June(their winter) and the night is 2 celcius. the heater didnt work that much its freezing cold. However I got a junior suite with this fancy Jacuzzi!! They are far from everything but the cars from Indrive app is cheap so it didn't that matter.

We did what is likely a usual Peru trip - Lima, Sacred Valley, Cusco, Machu Picchu. The Palacio Nazarenas was our favorite hotel. Rooms were well appointed, very elegant (+ oxygenated). Best restaurant in the town as far as we could tell, and one of the best of the trip (other than the Lima world famous ones). Great location, quiet, great front desk.

This hotel is located on the corner of Plaza de Armas and has the best location in Cusco. The room was well cleaned. The staff were all kind and friendly. On the day of our early morning departure to Machu Picchu, they gave us a lunch box for breakfast. They called a taxi to the airport and the price was fixed, so we felt at ease. And above all, the breakfast on the terrace overlooking Plaza de Armas was the best time.

Ctrip showed 12 o'clock to stay, and at 1:30 pm, the hotel was told that the house was not ready and needed 3 o'clock. We went out with our luggage and went back at 4 o'clock. The house was not ready yet, and I immediately changed it, but from the fifth floor, there was a balcony with six floors and no balcony. It doesn't matter, the quilt in the key room is still tidal, and the hotel is painting and the room smells in the past few days. Also found the front desk brother finally gave a free upgrade to the suite to solve. Breakfast starts at 5 o'clock, more common, bread milk juice fruit. The hotel should be the highest position in the town, but not too far away, the town is not big, the window is facing a mountain, it is mountain view

My family and I truly enjoyed our stay at Hotel Retama. The staff were very helpful and friendly, the breakfast was amazing and they did everything to make our stay wonderful including arranging for a tour guide who was fantastic. The location and accomodations were great--it is at the top of a hill away from the crowds. We loved it and will be back!

We booked this hotel for 1 night. we came with our two dogs which in advance they told us they would charge 20$ each. they are very well behaved, clean and quiet chihuahuas. we agreed and it was ok, even though we still find this very expensive. the staff was very nice and let us leave our bags and dogs in a spare room while we went to machu pichu. We had two very big issues during our stay. First they did not inform us in advance that the whole hotel is under construction and the pool and jacuzzi are used for concrete mixing. They were the whole reason we chose this hotel, we are very unhappy with that. they didn't offer us any refund and only let us know about this situation AFTER we paid for the room. At one point a bucket of concrete even poured from the roof right onto us, standing in front of the hotel. they didn't offer any help, we had to ask for a cloth to wipe the concrete from our clothes. even though they apologized we were very annoyed for our clothes are now ruined. The other issue is that due to a power out we couldn't have our included dinner. they did not offer any solution except to wait a half hour because electricity might return. it didn't (all night long) which of course is not their fault but still we think they should have offered a solution. we had to ask about it at the end of our stay and got a refund of 10$ each. even though the room is nice, the staff is friendly and the location good we had a really bad experience with this hotel and i am very disappointed, since it was very expensive. other things you should know: you have to pay for drinks extra during lunch and dinner (even if you booked a full meal plan). check out is at 10 (no late check out possible) although they can store your things.

非常好的酒店，設施豐富

From start to finish, my family’s experience at this hotel was exceptional! We were greeted at the front steps by kind, attentive hotel staff members and were toured around the beautiful resort grounds. The setting of this resort is spectacular, with cloud-cloaked mountains and fields of swaying corn surrounding the picturesque and well-kept resort, which is full of twisting paths, immaculate gardens and an elegant mixing of colonial buildings with modern additions. We spent an entire evening wandering the grounds, including the beautiful old hacienda and chapel at the resort’s centre, which is like a living museum. The room was spacious, clean and well-equipped with a gorgeous view of the gardens and mountains, the food was delicious (especially the breakfast!) and the staff went above and beyond, including noting that it was my father’s birthday on our check-in with passports and surprising us with a celebration and dessert for him one morning, completely unprompted on our end. Start-to-finish this hotel was an exceptional experience that I would recommend to anyone.

This was a great hotel for our vacation! First off, the staff was very accommodating and very nice to us. We had a problem with our hot water the first night and the staff jumped on the issue and put us in another room and insured we had hot water. It was a little cold that night and they hooked us up with an extra space heater that kept our room toasty the whole stay. The food in the restaurant was really fresh and the steak was made perfectly. We were all very impressed with the food!! The free breakfast was also delicious and they even made my eggs to order! The most impressive “above and beyond” moment, though, was when we were leaving. While packing our rental car we noticed a tire was flat. Luckily the car came with a spare but the flat tire was stuck on the car. We were going to have to wait hours to get help. The hotel staff brought over a hotel maintenance worker who was able to free the tire and put our spare on for us. It truly saved losing a whole day of vacation and I was so grateful. This above and beyond service is what you hope for in a vacation and they delivered. Thank you so much for the hospitality!

Good environment, good location, you can take the train directly to Machu Picchu at the hotel. The room is large, with Walk In Closet. Good service.

The hotel is near the train station. Turn right and then turn right for five minutes. It is 20 minutes by car from Machu Picchu Scenic Area. The hotel service is great. It is a pleasant surprise hotel. It is located at 2020 meters above sea level and between the highlands and the rainforest. It has a private botanical garden of 50 hectares. Among them, the most famous is the orchid garden, with as many as 372 varieties. The hotel has arranged various activities at all times, and has a plant expert who took me to watch various orchids and how to make tea with plants. At the same time, I was fortunate to see the Peruvian national bird moving crown umbrella bird. The only regret is that the check-out time is 10 am.

Ctrip showed 12 o'clock to stay, and at 1:30 pm, the hotel was told that the house was not ready and needed 3 o'clock. We went out with our luggage and went back at 4 o'clock. The house was not ready yet, and I immediately changed it, but from the fifth floor, there was a balcony with six floors and no balcony. It doesn't matter, the quilt in the key room is still tidal, and the hotel is painting and the room smells in the past few days. Also found the front desk brother finally gave a free upgrade to the suite to solve. Breakfast starts at 5 o'clock, more common, bread milk juice fruit. The hotel should be the highest position in the town, but not too far away, the town is not big, the window is facing a mountain, it is mountain view

My family and I truly enjoyed our stay at Hotel Retama. The staff were very helpful and friendly, the breakfast was amazing and they did everything to make our stay wonderful including arranging for a tour guide who was fantastic. The location and accomodations were great--it is at the top of a hill away from the crowds. We loved it and will be back!

We booked this hotel for 1 night. we came with our two dogs which in advance they told us they would charge 20$ each. they are very well behaved, clean and quiet chihuahuas. we agreed and it was ok, even though we still find this very expensive. the staff was very nice and let us leave our bags and dogs in a spare room while we went to machu pichu. We had two very big issues during our stay. First they did not inform us in advance that the whole hotel is under construction and the pool and jacuzzi are used for concrete mixing. They were the whole reason we chose this hotel, we are very unhappy with that. they didn't offer us any refund and only let us know about this situation AFTER we paid for the room. At one point a bucket of concrete even poured from the roof right onto us, standing in front of the hotel. they didn't offer any help, we had to ask for a cloth to wipe the concrete from our clothes. even though they apologized we were very annoyed for our clothes are now ruined. The other issue is that due to a power out we couldn't have our included dinner. they did not offer any solution except to wait a half hour because electricity might return. it didn't (all night long) which of course is not their fault but still we think they should have offered a solution. we had to ask about it at the end of our stay and got a refund of 10$ each. even though the room is nice, the staff is friendly and the location good we had a really bad experience with this hotel and i am very disappointed, since it was very expensive. other things you should know: you have to pay for drinks extra during lunch and dinner (even if you booked a full meal plan). check out is at 10 (no late check out possible) although they can store your things.

The hotel is near the train station. Turn right and then turn right for five minutes. It is 20 minutes by car from Machu Picchu Scenic Area. The hotel service is great. It is a pleasant surprise hotel. It is located at 2020 meters above sea level and between the highlands and the rainforest. It has a private botanical garden of 50 hectares. Among them, the most famous is the orchid garden, with as many as 372 varieties. The hotel has arranged various activities at all times, and has a plant expert who took me to watch various orchids and how to make tea with plants. At the same time, I was fortunate to see the Peruvian national bird moving crown umbrella bird. The only regret is that the check-out time is 10 am.