The room is very large and faces the terminal. It is very convenient for overnight transfers. The breakfast is also good. IHG members can apply for a check-out.
Hotel near Centro,Santiago66.4% of visitors choose this area
PPoon KC2025.03.07
Staying here for Just a day after arriving from Punta Arenas before we head up to Manchu Picchu .
To many homeless staying around the property and after hours , the hotel will need to lock their gates . Regards
We booked a double room on Ctrip, and my friend and parents booked a one-bedroom on Booking. The hotel front desk was very considerate and helped the five of us to arrange a suite (one door into the room, two rooms facing each other on the left and right). Our room had a microwave, and my friend's room could also cook, with a balcony and a nice view.
We stayed at La Quinta for 1 night on our transit to Buenos Aires. This was our 2nd time staying at this hotel since we had a great experience at our 1st visit. The hotel is located about 7 mins drive to Santiago International Airport. There is a free airport shuttle to/ from the airport hotel and you must contact the hotel via their WhatsApp no +56958109482 at least 48 hours before your arrival at the airport.
The hotel room is spacious, clean, and has good sound proofing despite being close to freeway. The shower was very nice and the bed was comfortable. There is a small swimming pool, sauna and gym on the ground floor of the hotel.
We had our dinner at the only restaurant in the hotel since the hotel location is far from the Santiago town.
We ordered a club sandwich and soup of the day to share. The sandwich was nice but the pumpkin soup was a bit cold.
Santiago is a small Europe in South America. The hotel is very vibey, 5 minutes walk to the tallest building in Chile. There are French restaurants with great value for money around (you have to queue). The hotel is clean. The breakfast is average. But it feels like a vacation.
Except that several front desks are not professional enough, everything else is good
There is a front desk that is particularly good
Breakfast is very good
Location is not bad
The room is not bad
I hope everyone is lucky enough to meet the good front desk staff
Great
51 reviews
9.1/10
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9.4/10
Amazing
GGuest UserI loved this hotel! The staff was really wonderful and accommodating. Juan was at the front desk each morning with a greeting of ”Good Morning Madame.” Nicolas was very helpful in arranging my stay prior to the visit, which was helpful. Every staff member was really friendly and accommodating. They served a small breakfast buffet in the main level each morning, even cooked eggs to order if you'd like. I went to this country traveling as a solo female. This was a nice location because it's walking distance to several restaurants and a lovely park. I felt completely safe in the area. My favorite was the Peruvian restaurant! I had this amazing seabass dish with scallops and calamari with a sauce on top. This was all on a bed of risotto. Chilian wine...fantastic! I wasn't familiar with this region's wine and was surprised at how good it was. My meal, paired with a lovely Chilian Sauvignon Blanc Reserve was so delicious that I went back and had the same thing the next night.
There is also a hill about a mile away that has the Christ statue, that is very walkable. There is a Japanese Garden on the hill. If you can't walk there, there is a funicular and the Uber car service worked just as it does in the US. One tip, if you're from the US or North, the maps will be backwards on Google. Just google directions to get them in the direction you're going. I got lost the first day until I did my Google search on how to fix.
The only problem I had was the language. Very few people speak English. I even went to a restaurant, fine dining at a park, quite lovely, but nobody spoke English and the menu was only in Spanish. To make matters worse, my phone died! Be prepared with how to use Google Translate, that will help, but if your phone dies, you're dead in the water. I found it very hard to communicate with people, which would not have been as bad had I not been traveling alone. I found it to be very isolating. I even took a tour with an English-speaking guide. I thought great, now I can chat with people, but NO! It was a guide who spoke Spanish, then translated to Portuguese, then English. I was the only English-speaking person on the bus. The museums, a few are only available in Spanish so no point going to those if you don't speak Spanish.
Other than the language barrier, I had a lovely time. My highlight was my hotel and the staff!
HHaiThis is a good hotel to stay in Santiago, great location, clean/prompt room service, fairly new facilities. But not yet living to the claim of ”the best” hotel in Santiago from my experience.
I travelled with my family of 2 seniors, 2 adults and one 2yo toddler. I booked two rooms for two nights - delux king with view (1110) and club level king (1704). After check in, the experience is flawless: prompt room service, extremely friendly and accommodating staff and modern facility. Not to mention the views! However, pre/post check-in experience needs some polishing and made my experience imperfect:
- staff did not help at all when we arrived: no one helped us at all when we arrived in a uber (black) with 2 big luggage and a crying toddler at the hotel door. there is a bellboy holding someone elses' luggage and a security-looking guy in black suit standing there near our car. But no other guests they needed to attend to. They both just stared us from when we get out of our car, trying to grab the toddler that's running around crying, getting two big luggages from the trunk until half way into the revolving door. No one opened/held the car door, or even asked if we needed any help, they just stood there staring at us for the whole period! (maybe we were underdressed for the best hotel?) I almost thought their job was not to help guests out of their cars but apparently not the case with other guests.
- check out took so long and no special consideration for guests in a rush:They made a mistake in my final bill so I had to go through the line and talk to someone instead of dropping off the keys. even though I mentioned I have a flight to catch I still had to stay in the queue with other guests that are checking in. I was delayed by a good 20 minutes.... there was a long line but only 3/4 counters were used though there are plenty of staff.
Everything else was perfect. But being one of the most expensive hotels in Santiago I certainly expect a better experience with the above two points.
GGuest UserSure! Here's a sample review for a hotel:
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**Exceptional Stay at The Grand Harbor Hotel!**
I recently had the pleasure of staying at The Grand Harbor Hotel, and I must say it exceeded all my expectations. From the moment I arrived, I was welcomed by the friendly and professional staff who made check-in quick and easy. The lobby was elegantly designed, creating a warm and inviting atmosphere.
My room was spacious, spotless, and beautifully decorated, with stunning views of the harbor. The bed was incredibly comfortable, and the amenities provided ensured I had everything I needed for a relaxing stay. The complimentary Wi-Fi worked seamlessly throughout my visit, which was a huge plus for both business and leisure purposes.
The hotel’s on-site restaurant offered an outstanding dining experience. The breakfast spread was extensive, featuring fresh, delicious options to start the day. I also had the chance to try dinner at the hotel’s restaurant, and the food was top-notch, with creative dishes that were expertly prepared.
One of the highlights of my stay was the hotel’s spa, which provided a serene and rejuvenating atmosphere. The services were indulgent, and the staff were professional and attentive.
The location is perfect—close to the city center, making it easy to explore local attractions, but also peaceful enough to enjoy a restful night’s sleep.
Overall, The Hotel provided a truly memorable experience, and I look forward to staying here again on my next visit. Highly recommended!
GGuest UserThis is a story of 2 parts over 2 stays 11 days apart. The first stay was pretty good, we had a room on the 17th floor where the views were amazing The room was large and clean. The shower is a plastic insert and very slippery when wet. The shower head was large but a lot of the holes were blocked, but effective enough. The wi-fi was good, the breakfast was OK. We had lunch there as part of a group and it was very poor. The steak was like rubber. The bed was very firm and very high off the ground. So overall this stay was pretty good. However stay No2 came along. This time the room was on the 3rd floor so views of air conditioning units were in your face, but not a problem. This time there were 2 significant issues.
The floor was very dirty, feet ended up black after a shower. The second issue is that the room was located in the foyer next to the elevators. All night there was loud music which penetrated our room making sleeping difficult. We rang the night manager but he could do nothing about it as he did not know where the on/off switch was. Make sure you do not book any room around the elevator foyers.
GGuest UserIt was my Best Stay ever from this 21 days trip in South America, Hilton Garden Inn has the best room design especially the bath room.
I have accident in Torres Del Paine and have to fly from Puerto Natales to Chile for surgery, after surgery I was check in to Hilton Garden Inn
in other hotels i can't wash my hair due to my hand is only one left, but with in here i will be able to manage shower and wash my hair too
Speedy check in and friendly staff actually surprise me, and they speak English too :)
In Punta Arenas I was struggles with the language, especially in Hospital, OMG
The room is very clean and pillow is perfect with the very soft linen
Breakfast also Best, from what I experiences in other hotel in Chile city and Punta Arenas
I am back home now, but i still miss this hotel and can't wait to give a big hug and sincerely thanks to all staff
I highly recommend this hotel, and i meet lots of socker players stay here too.
Wait for my youtube review with many video to show convince my words
888Tony88We stayed at La Quinta for 1 night on our transit to Buenos Aires. This was our 2nd time staying at this hotel since we had a great experience at our 1st visit. The hotel is located about 7 mins drive to Santiago International Airport. There is a free airport shuttle to/ from the airport hotel and you must contact the hotel via their WhatsApp no +56958109482 at least 48 hours before your arrival at the airport.
The hotel room is spacious, clean, and has good sound proofing despite being close to freeway. The shower was very nice and the bed was comfortable. There is a small swimming pool, sauna and gym on the ground floor of the hotel.
We had our dinner at the only restaurant in the hotel since the hotel location is far from the Santiago town.
We ordered a club sandwich and soup of the day to share. The sandwich was nice but the pumpkin soup was a bit cold.
GGuest UserLarge room and very central hotel. Although we did not have breakfast included, they left us a complimentary breakfast in the room, a nice touch
YYNFThe service girl at the front desk is very good. Whether arranging check-in, arranging breakfast or answering various inquiries, she does her best and is enthusiastic. Her English level is also very good. Security is always open and greeting. The beds and supplies in the house were all clean and dry. The room on the side was bright and bright, and the scenery outside the window was beautiful. The tallest tower in America on the left and the famous snow-capped mountains in the distance on the right were clearly visible. Overlooking a quiet yet lively street. It is only walking distance from the supermarket at the foot of the tallest tower, opposite the Starbucks and below, surrounded by pizza, McDonald's, KFC or other hotel restaurants. The transportation is convenient and safe. The breakfast is rich and delicious. Yogurt, cheese balls, kiwi fruit, ”sweet twists” and coffee are all my favorites.
MMarcelomy personal experience was excellent. I used the hotel as a base while I travelled to different parts of Chile and also a side trip overseas. They accommodated my request to live my main bag in storage while I used my smaller bags to travel. Staff was always friendly and the food at the restaurant was great, the staff in the restaurant were very nice also. I love the location, next to the Costanera Centre and the San Cristobal Metropolitan Park. Went for hikes around the park many times
aAtransfer to the airport or Uber is really convenient as one of the motorway to the airport is close by making the trip very quick.
It's not the cheapest option fro everyone but the facilities, cleanliness and location makes it worth the price.
LLady KwenadiI stayed at Bbcasita - Bed and Breakfast - Hostel and unfortunately, it was a huge disappointment. The listing says it was renovated in 2024, but that’s simply not true. The place is run-down and extremely dirty—honestly, one of the dirtiest accommodations I’ve ever seen. It felt completely misrepresented.
The only good thing about this place is the staff. They were kind, welcoming, and genuinely helpful, which made the experience slightly more bearable. But even with their amazing attitude, it doesn’t make up for the state of the property.
Bottom line: it is absolutely not worth the price. For what you’re paying, you can find far better and cleaner options.
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