The location of the hotel is very good. It is opposite the central station and has direct airport shuttle bus. The transportation is convenient. The guest room bathroom also provides soap, shampoo and shower gel, which is very rare in South American hotels.
The hotel breakfast is very good. The front desk staff is also very responsible. When he saw us calling Uber with our mobile phones at the hotel entrance, he ran out and asked us to put the mobile phones in the bag instead of holding them in our hands. Thank him very much.
The hotel can also store luggage for free. We stayed one night before going to Calama, stored our luggage in the hotel, and went to the desert for 4 days with a backpack. After returning, we picked up our luggage and stayed for another 3 days.
Arriving in Santiago at night and leaving again at 8am, choosing Holiday Inn at the airport is a wise choice. Holiday Inn provides a good breakfast, and you can store your luggage at the hotel if you leave for a few days. You only need to carry a small bag to Easter Island, which is very convenient.
Holiday Inn is in an excellent location, just a few minutes' walk from any international or domestic terminal. You can just pull your suitcase across the road without taking the overpass or taking a detour, which is very convenient. However, the hotel has a history of more than ten years, and the facilities are a bit old, but the room is spacious and quiet. However, the price of 1400 RMB is not cheap.
When returning to Santiago from Easter Island, I had to fly out again the next morning, and the lowest price of Holiday Inn had risen to 2200 RMB. So I chose Courtyard Marriott, which is 6 minutes' drive from the airport.
I hope this information will help you with your trip!
It feels good. The room is relatively large and the facilities are quite complete. There are no disposable slippers. I called the front desk and they provided them. Of course, you have to bring your own toothbrush and toothpaste. The standard Hilton DoubleTree cookies when checking in are delicious! There is also a large shopping mall near the hotel. The area is new, safe and modern. No need to worry about safety issues. The breakfast is relatively simple compared to domestic ones, but later I changed to the W Hotel, which costs 3,000 per night, and found that it was much worse than the Hilton breakfast.
Hotel near Vitacura,Santiago25.7% of visitors choose this area
GGuest User2023.11.25
Hygiene: average
Environment: OK
Service: average
Facilities: The old bathroom is small but the public bathroom on the first floor is larger. You can go there in the morning.
There is rice for breakfast but it is a bit raw according to local customs.
There are also super big cherries
Santiago is a small Europe in South America. The hotel is very vibey, 5 minutes walk to the tallest building in Chile. There are French restaurants with great value for money around (you have to queue). The hotel is clean. The breakfast is average. But it feels like a vacation.
This hotel is unexpectedly good, with free airport pick-up, early check-in time, rich breakfast, and warm service.
The room is super large, with two queen-size beds, clean and soft bedding, and comfortable mattresses. There are three pillows, hard, soft, and medium.
The bathroom is separated into dry and wet areas, the faucet water is very strong, and it is easy to turn on and off, without worrying about splashing water when turning on and off.
A bottle of bottled water and 2 coffee capsules are provided free of charge every day.
It is close to the airport, but no noise can be heard in the room, and the sound insulation effect is excellent.
The security guards in the parking lot are very responsible and very friendly.
There is a swimming pool.
The hotel is so beautiful and clean. Staff is very kind and welcoming. The spa is amazing you have a complimentary hour per day to enjoy it and other treatments are available for a reasonable price.
The swimming pool is in the rooftop, is quite small but not many people is there. The restaurant on the top is superb, a bit overpriced but the food quality is excellent. Breakfast worth it.
Except that several front desks are not professional enough, everything else is good
There is a front desk that is particularly good
Breakfast is very good
Location is not bad
The room is not bad
I hope everyone is lucky enough to meet the good front desk staff
Overall, it's average, close to the US Embassy, convenient for people who make reservations very early!
The breakfast is also OK, but the windows are not very good, the sound insulation is not good, and it is difficult to open for ventilation
The hotel is very nice comfortable rooms but what I have to criticize is that they leave you the first night of courtyard a bottle of water and 2 capsules of coffee and tea, I'd be good to be it all nights
Very Good
106 reviews
8.6/10
Price from
MXN$1,654
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9.4/10
Amazing
GGuest UserI loved this hotel! The staff was really wonderful and accommodating. Juan was at the front desk each morning with a greeting of ”Good Morning Madame.” Nicolas was very helpful in arranging my stay prior to the visit, which was helpful. Every staff member was really friendly and accommodating. They served a small breakfast buffet in the main level each morning, even cooked eggs to order if you'd like. I went to this country traveling as a solo female. This was a nice location because it's walking distance to several restaurants and a lovely park. I felt completely safe in the area. My favorite was the Peruvian restaurant! I had this amazing seabass dish with scallops and calamari with a sauce on top. This was all on a bed of risotto. Chilian wine...fantastic! I wasn't familiar with this region's wine and was surprised at how good it was. My meal, paired with a lovely Chilian Sauvignon Blanc Reserve was so delicious that I went back and had the same thing the next night.
There is also a hill about a mile away that has the Christ statue, that is very walkable. There is a Japanese Garden on the hill. If you can't walk there, there is a funicular and the Uber car service worked just as it does in the US. One tip, if you're from the US or North, the maps will be backwards on Google. Just google directions to get them in the direction you're going. I got lost the first day until I did my Google search on how to fix.
The only problem I had was the language. Very few people speak English. I even went to a restaurant, fine dining at a park, quite lovely, but nobody spoke English and the menu was only in Spanish. To make matters worse, my phone died! Be prepared with how to use Google Translate, that will help, but if your phone dies, you're dead in the water. I found it very hard to communicate with people, which would not have been as bad had I not been traveling alone. I found it to be very isolating. I even took a tour with an English-speaking guide. I thought great, now I can chat with people, but NO! It was a guide who spoke Spanish, then translated to Portuguese, then English. I was the only English-speaking person on the bus. The museums, a few are only available in Spanish so no point going to those if you don't speak Spanish.
Other than the language barrier, I had a lovely time. My highlight was my hotel and the staff!
GGuest UserLocated in the city center, the hotel offers guests an unforgettable stay. The hotel's design is full of oriental style, combining modern comfort with traditional charm. The rooms are spacious and comfortable with complete facilities, luxurious bathrooms and comfortable beds. The service attitude is warm and thoughtful, and the staff is professional and helpful. The hotel's dining options are rich and varied, whether it is authentic Asian cuisine or international cuisine, the quality is satisfactory. In addition, the hotel also has a fitness center and an outdoor swimming pool, providing an ideal place to relax.
RRuyitiantianThis hotel is unexpectedly good, with free airport pick-up, early check-in time, rich breakfast, and warm service.
The room is super large, with two queen-size beds, clean and soft bedding, and comfortable mattresses. There are three pillows, hard, soft, and medium.
The bathroom is separated into dry and wet areas, the faucet water is very strong, and it is easy to turn on and off, without worrying about splashing water when turning on and off.
A bottle of bottled water and 2 coffee capsules are provided free of charge every day.
It is close to the airport, but no noise can be heard in the room, and the sound insulation effect is excellent.
The security guards in the parking lot are very responsible and very friendly.
There is a swimming pool.
GGuest UserThis is a story of 2 parts over 2 stays 11 days apart. The first stay was pretty good, we had a room on the 17th floor where the views were amazing The room was large and clean. The shower is a plastic insert and very slippery when wet. The shower head was large but a lot of the holes were blocked, but effective enough. The wi-fi was good, the breakfast was OK. We had lunch there as part of a group and it was very poor. The steak was like rubber. The bed was very firm and very high off the ground. So overall this stay was pretty good. However stay No2 came along. This time the room was on the 3rd floor so views of air conditioning units were in your face, but not a problem. This time there were 2 significant issues.
The floor was very dirty, feet ended up black after a shower. The second issue is that the room was located in the foyer next to the elevators. All night there was loud music which penetrated our room making sleeping difficult. We rang the night manager but he could do nothing about it as he did not know where the on/off switch was. Make sure you do not book any room around the elevator foyers.
LLinaIt was my Best Stay ever from this 21 days trip in South America, Hilton Garden Inn has the best room design especially the bath room.
I have accident in Torres Del Paine and have to fly from Puerto Natales to Chile for surgery, after surgery I was check in to Hilton Garden Inn
in other hotels i can't wash my hair due to my hand is only one left, but with in here i will be able to manage shower and wash my hair too
Speedy check in and friendly staff actually surprise me, and they speak English too :)
In Punta Arenas I was struggles with the language, especially in Hospital, OMG
The room is very clean and pillow is perfect with the very soft linen
Breakfast also Best, from what I experiences in other hotel in Chile city and Punta Arenas
I am back home now, but i still miss this hotel and can't wait to give a big hug and sincerely thanks to all staff
I highly recommend this hotel, and i meet lots of socker players stay here too.
Wait for my youtube review with many video to show convince my words
CCUILIIn the upscale community, there are many good restaurants around, and there is a Chinese restaurant with street foods on the opposite side of the hotel. There are six recommended dishes, each of which is very good. Order a bottle of Chilean eighteen arhats, the price is similar to the supermarket. The design and decoration of the hotel is very artistic, and the first floor has sculptures and paintings for sale. The service is very good, the room is spacious, the breakfast choice is more, the welcome drink is available, and you can go to the terrace restaurant on the 9th floor. The companion said that the service is much better than the nearby Ritz Carlton service. I also borrowed a kettle from the front desk to boil hot water. The restaurant on the first floor is also very good and the price is reasonable. There is also a Japanese restaurant in the hotel. There are a shopping mall at three or four intersections.
YYNFThe service girl at the front desk is very good. Whether arranging check-in, arranging breakfast or answering various inquiries, she does her best and is enthusiastic. Her English level is also very good. Security is always open and greeting. The beds and supplies in the house were all clean and dry. The room on the side was bright and bright, and the scenery outside the window was beautiful. The tallest tower in America on the left and the famous snow-capped mountains in the distance on the right were clearly visible. Overlooking a quiet yet lively street. It is only walking distance from the supermarket at the foot of the tallest tower, opposite the Starbucks and below, surrounded by pizza, McDonald's, KFC or other hotel restaurants. The transportation is convenient and safe. The breakfast is rich and delicious. Yogurt, cheese balls, kiwi fruit, ”sweet twists” and coffee are all my favorites.
MMarcelomy personal experience was excellent. I used the hotel as a base while I travelled to different parts of Chile and also a side trip overseas. They accommodated my request to live my main bag in storage while I used my smaller bags to travel. Staff was always friendly and the food at the restaurant was great, the staff in the restaurant were very nice also. I love the location, next to the Costanera Centre and the San Cristobal Metropolitan Park. Went for hikes around the park many times
aAtransfer to the airport or Uber is really convenient as one of the motorway to the airport is close by making the trip very quick.
It's not the cheapest option fro everyone but the facilities, cleanliness and location makes it worth the price.
LLady KwenadiI stayed at Bbcasita - Bed and Breakfast - Hostel and unfortunately, it was a huge disappointment. The listing says it was renovated in 2024, but that’s simply not true. The place is run-down and extremely dirty—honestly, one of the dirtiest accommodations I’ve ever seen. It felt completely misrepresented.
The only good thing about this place is the staff. They were kind, welcoming, and genuinely helpful, which made the experience slightly more bearable. But even with their amazing attitude, it doesn’t make up for the state of the property.
Bottom line: it is absolutely not worth the price. For what you’re paying, you can find far better and cleaner options.
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