Hotel near Kensington,London11.4% of visitors choose this area
DDwaraka2025.05.04
Very near to tube with two lines circle and district.
Nice secluded location, decent breakfast. Standard room size a bit small if you have more luggage and staying longer. Safe and well connected.
Really great for the price. The breakfast was not bad at all and the room was very clean and tidy. We asked for a bath and they found a room for us. The only thing was that the noise outside the door from people speaking and closing the doors was very loud, but that can’t be helped
The hotel was spotlessly clean, and the staff was incredibly polite. The room was very cozy, except for the heater, which wasn’t working. So, they kindly provided me with an electric heater to keep me warm. And also the food is so yummy.
The hotel is obviously new and very clean. Like mentioned in previous reviews, there is an issue with the shower. The button just wouldn’t press untill you hit it.
Was annoyed with the cleaner nocking on the door twice, waiting for me to leave one hour before the checkout time.
Other than that the experience is very nice. The hotel is based literally few steps away from the Underground station (Zone 4).
Excellent breakfast for £10.
Friendly receptionist and very professional. Was shocked to have been asked to pay £50 holding deposit for any damages, yet but this has not yet been refund. Is this a new thing for Hilton??
Hotel near Kensington,London11.4% of visitors choose this area
GGuest User2025.06.23
Great location. Clean and tidy. Was in a premier king room, refurbished, would hate to see the old ones as this looked tired and had a bad damp smell in the bathroom, whoever fitted the bathroom needs a new job, the silicone sealant was a disaster. Otherwise fantastic corner room with wonderful city views,, clean, great air con during the heatwave, though it did break but was fixed within 30 mins. Front desk staff very helpful and attentive
Reception area is a bit hostel-like with incredibly helpful, welcoming staff. Room was comfortable and quiet. Overall the stay exceeded my expectations.
Room is very clean in general. There’s some smell in the washroom but they have air freshener for us to use there, so it’s still ok. Remember to book carpark in advance coz there’s not much car spaces. You can still park on the street but will need to pick up car early in the morning. Photos show the breakfast, it’s being served whole day from morning till night. Recommend this hotel to travellers who need car space and laundry, very convenient and cost effective.
Canary Wharf feels very clean and modern and arriving at the hotel was in line with this.
I happened to notice in our room it was a little dusty on arrival but otherwise seemed clean - glass in the shower soo clear/clean I actually bashed my head into it trying to put something in the shower doh!
Our Standard room was very small, would recommend a bigger room if you can, looking at the tv in bed it felt very close
A little bit of noise from outside Saturday night but not too bad - lots of lovely restaurants near by and tube five mins walk, along with small shopping centre.
Navigating to rooms a little confusing as each turn looks the same.
You Need an access card aka room key 🔑 to get in the lift up & down which can be fiddly but also important
Air con in the room quite noisy (sounds like a boiler starting up)
Comfy bed. Shower small, in keeping with room size, good water pressure.
Receptionist girl Lara was lovely and helped me out w my small questions quite well. Missed out the breakfast due to it finishing 10:30 ((thought it was 11 at check out latest), and yet they said it will be refunded through my deposit. Couldn’t ask the guys name, much regards to him as well.
Rooms big, has even iron. Shower is warm and clean, shampoo etc are on point. Just reduced 1 mini point from the location because of Kingston being outta town kinda, but then again, it’s literally 3 min walk (maybe less) to station, so you are off good.
Very Good
99 reviews
8.0/10
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EEsther MaryThe hotel was centrally located. I enjoyed the leisure facilities. The staff in the bar and restaurant were lovely. However, the room decor was tired and the carpet was smelly. On the morning I was due to leave (check out was 12pm) I was trying to have a lie in and was woken by housekeeping trying to get into my room on 3 separate occasions between 8.30 and 9am. I would have thought that all rooms with guests due to check out would be cleaned after the guest had checked out and not while they were in bed? After all this, the TV came on with the welcome message, of its own accord, just after 9am, lighting up the room. So much for my lie in!!!
WWebsterAnother stay in this hotel. It is in a great location and easy to get out and about. Staff are welcoming and rooms are very clean and comfortable.
No complaints about our stay and will book again.
DDamienwas given a free upgrade to the suite room. however, the room was the set up for 3. had to run back and forth. nevertheless, staff was really friendly (-: would stay again!
AAlex NghiemExcellent stay at Millennium Hotel! The room was clean, spacious, and comfortable. Staff were warm and helpful, and breakfast was delicious—great variety. Perfect location: just steps from Gloucester Road Station, with lovely restaurants and a charming tea house next door. Highly recommend!
GGuest UserWe visited London from Yorkshire to catch a few shows and enjoy a short stay in a quality hotel for 2 nights. It’s was a lovely hotel, very welcoming, reasonable in price in relation to the quality of the hotel.
JJane WyllieGreat location in east london - super close to Broadway market and Columbia road. The fantastic and friendly staff deserve a big shout out. Fab stay.
VVigneshExcellent choice if touring London. Walking distance to subway stations - Tower Hill (District/Circle line) or (Metropolitan, Hammersmith & City) Aldgate, Aldgate East. Very close to Tower of London and Tower Bridge
Thanks to the staff for allowing us to check-in early as we arrived early morning...subject to room availability.
AAntoineInChinaMixed Experience at Hilton Syon Park: Room Delays, Unexpected Pool & other charges
Rating: ★★★☆☆
I recently stayed at the Hilton Syon Park for four nights and had a mixed experience overall. While the hotel had some positive aspects, there were also a couple of disappointing aspects that affected my overall satisfaction.
Let's start with the positives. The majority of the staff members I encountered during my stay were friendly and helpful (80% are foreigners). They were always ready to assist with any questions or requests, which made me feel welcomed and valued as a guest. Additionally, the hotel's breakfast, while very basic is just acceptable. The room was quite spacious and beddings satisfactory.
Unfortunately, there were a few issues that detracted from an otherwise pleasant stay. Firstly, upon checking in at 5pm, I was disappointed to find that my room was not ready until 6:30pm. Although the gentleman at the front desk was kind and apologetic about the delay, it was an inconvenience after a long journey and negatively impacted my initial impression of the hotel.
Another unexpected disappointment was the pool usage policy. I was surprised to discover that there was a charge of £25 per person for a 90-minute session to access the hotel pool, something that isn’t mentioned anywhere on trip.com. Considering the Hilton brand and the premium I paid, I did not anticipate such an additional cost for utilizing the pool facilities. This seemed disproportionate and out of line with the expectations I had for a hotel of this caliber. I heard other people complaining about it, even others complaining that they had paid for it and it was smelly.
Additionally, it's worth noting that while complimentary water was provided in the room on the first night, I was surprised to find that there was a charge for the water on the following nights. This was unexpected, as I would have assumed that water would continue to be complimentary throughout my stay. It would have been helpful for this information to be communicated clearly, again not a nice feeling from a Hilton.
On the whole, while the Hilton Syon Park had several positive aspects, such as friendly staff and an acceptable breakfast, there were a few disappointments that affected my overall impression. The delay in room availability during check-in, the unexpected charges for pool usage, and the shift from complimentary to paid water in the room were not in line with the level of service and value I expected from a Hilton.
Aaime8585Really great for the price. The breakfast was not bad at all and the room was very clean and tidy. We asked for a bath and they found a room for us. The only thing was that the noise outside the door from people speaking and closing the doors was very loud, but that can’t be helped
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