Many things were great about this hotel - I stayed in the dorm for 10 nights and you're basically getting hotel level service and amenities for dorm price, very value for money. New towels provided everyday, library and lounge were great (free alcohol and snacks, plus lovely hammocks and view of the lake), onsen was a good size with indoor and outdoor pools.
The one thing I didn't like was the material they used to construct the dorm capsules - thin wood that was very hollow, resulting in a deafening amplification of sound whenever your neighbours moved around you. If you're a light sleeper you might want to reconsider.
But otherwise, it was awesome, I would go back again!
An affordable hotel with its own small onsen. In the evenings, I always had it to myself, which was wonderful! The hotel might not be brand new, but the room was fully equipped with everything I needed – a kettle, a fridge, and a hairdryer. It's located a 15-minute walk from the station, which I didn't find inconvenient at all. I traveled to Nikko every day, using my all-area Free Pass, and the journey, with one transfer, took about 1 to 1.5 hours. For this price, only hostels were available in Nikko. But here, I got a proper hotel with spacious rooms.
It's a nice hotel. It's quiet in the bustle. The room is spacious and the back is covered with a quilt cover instead of a sheet. The breakfast buffet with Japanese food downstairs is very popular, but the front desk didn't mention that the restaurant downstairs has a supper of sea bream tea and rice. , although the portion is small and the taste is mediocre, at least the front desk told me enthusiastically when I stayed in the main building the day before. I caught up with the most beautiful autumn in Japan, which amazed my eyes and heart.
It is far from Tobu Niko station and relatively close to the main attractions. Of the pluses, two private onsens can be accommodated in two or three. One is laid out with a tile, the other is stone (used by a great demand, understandable case). If you take the onsen, no one will enter it anymore. To let the guests know whether the onsen is free and which special signal lamps are made, it is convenient. The Onsens work from 16 to 23 hours, so it is impossible to get down in the morning. Like I think, the water is cold and the rooms are closed - I love outdoors.
The breakfast was unexpected, but they are fed exclusively with different baking (for a long time, so many tests have not eaten). It is also possible to buy frozen dishes for cheap and immediately distribute them in a microwave.
In the bathroom and toilet room, the yucata is issued on demand.
A beautiful living room where you can sit in the evening (if not too many guests). Here, where to sit in the street evening, it is not very clear, because near the Onsens there is a smoke zone with shops, but there is not a very nice smell.
Really great stay in the hotel, very clean and staff were extremely friendly and helpful!! Japanese style room was so cozy and the view was fantastic!!! Really great view of the surrounding mountains and lake. -1 star for the location due to the difficulty to find it at night. There were no streetlights in the area so we didn't know there were footpaths and had to do the dangerous route via the vehicle road in pitch darkness. Dinner wasn't fantastic but is included in the stay. Breakfast was decent though :)
This is an absolutely fantastic hotel, definitely a 5/5! The staff were incredibly helpful and provided excellent service. The location is perfect, and the facilities are comprehensive. The food was delicious, especially the dinner buffet which even featured crab legs. The ambiance was wonderful. You could easily spend your entire trip just enjoying the hotel, and it would be thoroughly worthwhile. It offers incredible value for money; the quality far exceeds the reasonable price. We've stayed here many times, and each visit has been consistently impressive. We've never been disappointed and will definitely be back again. We genuinely love this hotel!
The hosts were friendly.
They let us leave our suitcase until check-in, and they even carried it to our room themselves.
Breakfast is at 8:00 AM, dinner at 6:00 PM. Dinner was so filling, we barely made it 😅
We were there during peak season, late October, and to get to the lake, you have to take a bus from the train station.
So, you have to go to the train station first, then take the right bus. There's a bus stop (number 14) right outside the hotel, but the bus passes by because it's full.
We had a room with a private onsen, which was amazing.
The food was very good. Dinners were excellent, served to us in a private room. The outdoor.Onsen Was a pleasure. Travelers should be aware that this hotel is not located near the fabulous temples And shrines of Nikko. Instead, it takes two local trains to get there. The hotel has wonderful views of the river but the area is overbuilt. So pluses and minuses.
The hotel was very strict about its check out policy.
The hotel is located on the plateau, a little remote, suitable for self-driving. It has beautiful scenery and complete children's play facilities, making it suitable for families with young children. Those who are worried about young children disturbing the family should be careful.
The hotel is very good, recommended by Japanese customers. It is very convenient for travel and to the customer's factory. The room is clean and tidy. Although small, it has everything. I will consider staying here again when I go on business trips in the future.
Very Good
95 reviews
8.3/10
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GGuest UserThe exterior of the hotel is pretty, but the interior of the hotel is dated and needs a bit of updating. There were parts of the hotel that were completely shut down (maybe there are saving up enough money to one day renovate). However the facilities and rooms are well maintained and the onsens are beautiful and peaceful. There are 2 main onsens, that are separated by men and women. Each day the onsens are switched, in the morning you will go to one, and in the evening before dinner you can experience the other onsen. Onsite there is a really nice restaurant and gift shop that featured local products at reasonable prices. There is a 24 hour coffee/tea station that is free to use. It's a short 10 minute walk from Kinugawa Onsen Station. When you arrive they provide you a yukata to wear while you are staying at the hotel. The rooms are spacious with options for a western bed or japanese style (sleeping on the floor). We opted for the western bed to be higher off the ground as we thought it would be colder to sleep on the ground. Although the rooms are very well heated and was a bit too warm, that we needed to open the window to cool the room down. The rooms have nice views of the countryside. They provide a pitcher of ice water in the room and you can go to the front desk to refill with ice if more is needed. The bathroom is quite large and has both a shower and toilet in a separate room of the bathroom; although we mostly bathed in the onsen. There is a 7-eleven nearby that was open 24 hours, but otherwise there isn't much else around the hotel. Also the town of Kinugawa Onsen closes quite early, around 8pm it's quite deserted. We were there at the end of November 2024, and it seemed that the hotel was mostly unoccupied, so we felt like we had the place to ourselves. It was a very nice one night stay.
GGuest UserMany things were great about this hotel - I stayed in the dorm for 10 nights and you're basically getting hotel level service and amenities for dorm price, very value for money. New towels provided everyday, library and lounge were great (free alcohol and snacks, plus lovely hammocks and view of the lake), onsen was a good size with indoor and outdoor pools.
The one thing I didn't like was the material they used to construct the dorm capsules - thin wood that was very hollow, resulting in a deafening amplification of sound whenever your neighbours moved around you. If you're a light sleeper you might want to reconsider.
But otherwise, it was awesome, I would go back again!
GGuest UserIt was very affordable, including dinner and breakfast (buffet style)!
Karaoke, table tennis, and private baths were available for free reservation, so we were able to relax and enjoy ourselves, which was very satisfying!
It's close to the station, so I'd definitely like to come again!
玩玩转星球-KevinThe most important buffet dinner during the stay was served very late, and the dishes were often empty, which is very rare in Japan.
Because it was less than 700 yuan and included two meals, although the hotel had many flaws, it was understandable, but the faucet in the room seemed to be broken, and the water flow was not smooth, which should be replaced.
Overall, this room was acceptable.
NNGUYEN TUHotel Route-Inn Kanuma is an excellent choice for travelers looking for a comfortable and convenient stay. Located in a prime spot, the hotel offers easy access to major transport links and attractions, making it a great base for exploring the city. One of the most appealing aspects of this hotel is its commitment to cleanliness, which is evident in the well-maintained rooms and common areas. The rooms are cozy, modern, and come equipped with essential amenities to ensure a pleasant stay.
What sets Route-Inn Kanuma apart is its range of facilities designed to enhance guests' experiences. These include an on-site restaurant serving a satisfying breakfast, a public bath that provides a perfect way to unwind after a long day, and free parking for those traveling by car. The staff are known for being friendly and accommodating, ready to assist with any requests or questions. Additionally, the availability of free Wi-Fi throughout the property ensures that guests can stay connected. Whether you're visiting for business or leisure, Hotel Route-Inn Kanuma offers a well-rounded experience that balances comfort, convenience, and value.
GGuest UserThe room was spacious, the bed was comfortable, and the view was great. The free cocktail and coffee services in the lobby were nice, as well as the free drink bar (including one beer per person) near the entrance to the hot spring. The paid massage service was also good. The meals were decent, especially the grilled beef, which simply melted in my mouth. The restaurant staff welcomed us warmly and provided friendly service.
Cons: The variety of hot springs was lacking, and the view from the hot springs was almost blocked, which was disappointing. The lockers for valuables used combination dials, and foreign guests often didn’t know how to use them, locking their room keys inside and struggling to reopen them. This was a major inconvenience. They should switch to a key-and-wristband system like other onsen hotels.
The room itself felt like an old, once-grand mansion that had seen better days. The furniture had many scratches, and the surfaces were worn and peeling. It made me think it must have been impressive in the past. Still, the room was definitely more spacious compared to other hotels.
GGuest UserThis was my first time for staying in ryokan. This ryokan has such a delight, warming services and very nice hotel staffs. Although I can not speak japanese, the language did not bring me any problems because we could use google translate and some of the innkeeper can speak English. I felt like I stay in my home and very enjoyed interacting with both hotel staffs and shiobara people. Besides, foods there were so delicious.
- traditional japanese food: they wrote a welcome note and descriptions of food in paper (in japanese) eg. Fish came from river beside hotel, everything was from local which I really really love it.
- local venison(deer meat): must try yakiniku
If you wanna avoid chaotic environment in the city, I would reccommend this place because you would feel a part of nature (natural sound is so nice) and you can find a true calm of your soul.
We were very surprised because we were only foreigner tourist in the hotel.
Thank you innkeeper and staff for caring us. We always miss there when we come back to busy city!
AAnonymous UserThe hotel is about 20 minutes away from Kinugawa Onsen Station. We arrived in the morning and there was no shuttle bus to the hotel. We waited for a while at the taxi station but there was no car, so we walked to the hotel. It is recommended to tell the hotel the arrival time and ask the hotel to book a taxi. When leaving, we booked a shuttle bus in advance. The shuttle bus fee is 300 yen per person.
The hot spring in the hotel is comfortable, and the dinner is a buffet, which is very rich.
EE1472****The location is superb, conveniently situated between Tobu Nikko and JR Nikko stations. While the room was a little on the smaller side, it was immaculately clean. The hotel's on-site hot spring (onsen) was also a pleasant bonus. The only minor drawback was that the changing area for the onsen felt a bit rudimentary. The absolute highlight was the complimentary breakfast; it was very generous and delicious. Overall, I would definitely recommend this hotel.
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