Very nice girls at the reception. New hotel. Excellent bed linen and blankets are very soft. But! The carpet is in vain, it is already old or visually not clean. Excellent breakfasts!! The cook is great. Everything is good.
But, when checking in, we were told that you can move around the territory of the eternal city on a golf cart for free, until 18:00. In fact, this service was not available. We had to move around on a boat for a fee.
There was no pool in the hotel either. Although we saw it in the photo. It turned out that the pool in the photo was from a neighboring hotel. We went with a 50% discount since it is the same chain. Overall, the impression about the hotel is positive. I liked everything very much.
The hotel is of a high level of comfort - the room, breakfast, everything is great, worth the money! There are some shortcomings that should be corrected - the waiters in the lobby do not know the menu, they mix up the dishes. There is a large area around, they could organize scooter and bicycle rental as an option for leisure for guests. There is not enough transfer at least to the eternal city, to the fountain - you have to call a taxi every time.
A very unpleasant surprise from a 5-star chain hotel: I am attaching a photo of a dirty floor. It could have been attributed to human error, a sad isolated incident, but as soon as we saw it we asked to change the room, they changed it for us, and in the next one it was no better. And so 3 rooms 😂 in the end we waited for the floors to be washed, because it was important to me that at least there were no other people's hair lying around in clumps. It's a pity that I can't attach a video. I had to go with the maid and concierge to show the hair and dirt on the floor in 3 rooms, such a pleasure after 2 flights.
Pros: good choice at breakfast, cozy bar in the lobby, empty SPA area, although the sauna and hamam were barely warm, unfortunately.
The new hotel is clean and quiet, with floor heating and domestically imported bathroom equipment. The air-conditioning switch is on the wall of the wine cabinet, and the adjustment on the other wall panel is invalid, which is a bit puzzling. The curtains were too high and had no electric control, so they couldn't be closed tightly and light leaked through. The service attitude is very good. The breakfast was delicious. There is only an ATM in the lobby and no manual exchange. To exchange money manually, you need to go to the Hilton Hotel across the street. The exchange rate is the same as the airport (there are two Hilton hotels, not Hilton Garden Inn)
Although it is a distance from the scenic spot, the price/performance ratio is very good
The room is clean and the hotel looks like a palace. It is first-class.
The staff were also very friendly, helping with luggage and providing the night show time at Registan Square.
I was there off-season on March 8. There weren't many people in the hotel, the rooms were clean and tidy. There weren't enough robes in the room and I would have added something moisturizing for the body (cream) to the cosmetic set. A corkscrew and glasses. Overall, I recommend it, including using the spa area. There was no one there off-season, which is how I like it)
The location is in good surroundings, but somewhat beyond the tourist attractions. To register you run for a short 30 minutes. However, taxis in Samarkand are very cheap (approximately 1 dollar from hotel to register, 2 dollars to airport). The equipment of our room is new, modern and good. Confortable beds, large TV device, the bathroom small but with beautiful rain shower. Breakfast in the form of a buffet. Besides local specialities there were also fresh potatoes and melons. In total we can recommend the hotel.
Negative aspects: At the check-in, we were first intended to give us a standard room without windows instead of a room of the booked, higher category. In the room the sliding door of the shower was broken and replaced by a process. In addition, the hotel internet was not working on the complete second night.
Forgot to take a room picture
2min walk from Samarkand train station
Very good Eng. speaking staff
All staff were very friendly and informative
Room was absolutely gorgeous and clean
Shower facility was also great
I really really enjoyed to stay here
The bad communication of the hotel with the service ...1 First on arrival forced to pay some tax ... although taxes are included in the price ... 2 Secondly stated that the number at all was not paid ... and had to find out with a trip com where the prepaid money was gone
Great
1 review
9.3/10
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9.2/10
Great
YYOLO around the worldAlthough it is a distance from the scenic spot, the price/performance ratio is very good
The room is clean and the hotel looks like a palace. It is first-class.
The staff were also very friendly, helping with luggage and providing the night show time at Registan Square.
CCharlotte Wing YuAfter a few rough nights at a Soviet hotel, words can’t describe how happy I was to see this hotel. The male receptionist was very welcoming when I arrived as he let me check in a bit earlier after a train ride. The breakfast fulfilled my needs as they have fresh fruits, vegetables, yoghurt, eggs, coffee… no complaint. The guy working at the breakfast area was also very helpful. After I finished gym, I went up there. He immediately asked me if I needed water. It shows that he’s attentive. I felt happy staying there. The reason I booked it was the gym. As an active person, I need to work out on my travels. The gym is not fully equipped but it provides with the basics such as a treadmill, a bike and weights. Location wise, it’s not in the center of the tourist spot but it’s walking distance. It took me 15 min to get to Registan. Don’t worry though as Samarkand is pedestrian friendly.
OOlesya/BVery nice girls at the reception. New hotel. Excellent bed linen and blankets are very soft. But! The carpet is in vain, it is already old or visually not clean. Excellent breakfasts!! The cook is great. Everything is good.
But, when checking in, we were told that you can move around the territory of the eternal city on a golf cart for free, until 18:00. In fact, this service was not available. We had to move around on a boat for a fee.
There was no pool in the hotel either. Although we saw it in the photo. It turned out that the pool in the photo was from a neighboring hotel. We went with a 50% discount since it is the same chain. Overall, the impression about the hotel is positive. I liked everything very much.
AAlyoninA very unpleasant surprise from a 5-star chain hotel: I am attaching a photo of a dirty floor. It could have been attributed to human error, a sad isolated incident, but as soon as we saw it we asked to change the room, they changed it for us, and in the next one it was no better. And so 3 rooms 😂 in the end we waited for the floors to be washed, because it was important to me that at least there were no other people's hair lying around in clumps. It's a pity that I can't attach a video. I had to go with the maid and concierge to show the hair and dirt on the floor in 3 rooms, such a pleasure after 2 flights.
Pros: good choice at breakfast, cozy bar in the lobby, empty SPA area, although the sauna and hamam were barely warm, unfortunately.
ООлесяThe hotel is of a high level of comfort - the room, breakfast, everything is great, worth the money! There are some shortcomings that should be corrected - the waiters in the lobby do not know the menu, they mix up the dishes. There is a large area around, they could organize scooter and bicycle rental as an option for leisure for guests. There is not enough transfer at least to the eternal city, to the fountain - you have to call a taxi every time.
GGuest UserA very Central Asian hotel. I think their breakfast is the best I have ever had during my travels, and the staff is also very polite. The lady at the front desk is also very beautiful. The location is also very good. Whether it is walking to the local bazaar or attractions, it basically only takes about ten minutes. There are also Indian restaurants and other local restaurants nearby for dining. very convenient
AAnonymous UserThe new hotel is clean and quiet, with floor heating and domestically imported bathroom equipment. The air-conditioning switch is on the wall of the wine cabinet, and the adjustment on the other wall panel is invalid, which is a bit puzzling. The curtains were too high and had no electric control, so they couldn't be closed tightly and light leaked through. The service attitude is very good. The breakfast was delicious. There is only an ATM in the lobby and no manual exchange. To exchange money manually, you need to go to the Hilton Hotel across the street. The exchange rate is the same as the airport (there are two Hilton hotels, not Hilton Garden Inn)
GGee WooForgot to take a room picture
2min walk from Samarkand train station
Very good Eng. speaking staff
All staff were very friendly and informative
Room was absolutely gorgeous and clean
Shower facility was also great
I really really enjoyed to stay here
CChristianSkasThe location is in good surroundings, but somewhat beyond the tourist attractions. To register you run for a short 30 minutes. However, taxis in Samarkand are very cheap (approximately 1 dollar from hotel to register, 2 dollars to airport). The equipment of our room is new, modern and good. Confortable beds, large TV device, the bathroom small but with beautiful rain shower. Breakfast in the form of a buffet. Besides local specialities there were also fresh potatoes and melons. In total we can recommend the hotel.
Negative aspects: At the check-in, we were first intended to give us a standard room without windows instead of a room of the booked, higher category. In the room the sliding door of the shower was broken and replaced by a process. In addition, the hotel internet was not working on the complete second night.
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