VvictorluoAs the tallest hotel in the city, situated atop a landmark building, the Rosewood Guangzhou undoubtedly stands out as a shining emblem of the city's identity. For guests who appreciate luxury accommodations, this Rosewood property is an excellent choice. Our stay experience revealed that while its prime location, breathtaking views, avant-garde design, and opulent furnishings are certainly noteworthy, what truly deserves commendation is the hotel's meticulous attention to detail and unwavering commitment to service excellence.
To give a few examples, let's start with the food quality. At Patina Garden restaurant, the breakfast selection might not be vast, but every single dish offered is a masterpiece. Highlights include handmade shrimp dumplings (har gow) and siu mai, generously filled with whole large shrimp; exceptionally sweet pomelos, honey pomelos, mangoes, and jackfruit; and French crêpes and waffles, rich in milky and eggy flavors, perfectly golden and crispy.
Another example of their dedication: after we offered a small suggestion to the restaurant on our first day, the breakfast offerings were promptly adjusted the following morning. This proactive response, demonstrating a commitment to continuous improvement, truly speaks volumes about the hotel's exceptional efficiency and genuine attentiveness to guest feedback. Furthermore, both the front office and housekeeping teams consistently strive to anticipate and meet guests' needs, tailoring details when cleaning and arranging rooms according to individual preferences.
A special thank you to the hotel management and service team for the exceptional care and hospitality shown to my family and me during our stay. This includes the following staff members whose names I remember, along with many others whose names I regrettably cannot recall: Yuki (Director of Housekeeping), Angelia (Assistant Front Office Manager), Freddie (Duty Manager), Celin (Manager of Patina Garden Restaurant), Minnie (intern), and many more. The Rosewood Guangzhou, absolutely worth revisiting!
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