Yunmei Bieyuan Hotel

Yunmei Bieyuan Hotel Reviews

Yunmei Bieyuan Hotel

No.1 Lane 2, Shuangyong Road, Yongding District, Zhangjiajie, Hunan, ChinaView Hotel Details
Yunmei Bieyuan Hotel
Yunmei Bieyuan HotelYunmei Bieyuan HotelYunmei Bieyuan Hotel
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Yunmei Bieyuan Hotel Guest Reviews

4.8/5
Excellent
4536 review
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(4536)
Positive reviews(4495)
Reviews with photos/video(943)
Friendly front desk staff(641)
Delicious breakfast(595)
Classy environment(535)
Quiet & comfortable(258)
Perfect for business trips(125)
Close to airport(51)
Negative reviews(41)
ro_fly_world
Smart Room (2 beds) (Special promotion)
Stayed in Feb 2025
Family
6 review
5.0/5
Outstanding
Posted on Mar 4, 2025
I recently stayed at this hotel, and I must say, the experience was absolutely exceptional! From the moment we arrived, we were greeted with warmth and professionalism. The staff went above and beyond to make us feel welcome, and their kindness and attentiveness truly stood out throughout our stay. The cleanliness of the hotel was impeccable. Our room was spacious, modern, and spotless, with thoughtful touches that made it feel luxurious. The common areas were equally well-maintained, creating a serene and relaxing atmosphere. The location is another major highlight. The hotel is perfectly situated for exploring the breathtaking landscapes of Zhangjiajie and Tianmen Mountain. We were able to easily access these incredible sites while enjoying a peaceful retreat to return to after our adventures. In summary, this hotel offers the perfect blend of comfort, cleanliness, and outstanding service. I highly recommend it to anyone visiting the area who wants a top-notch place to stay. A huge thank you to the entire team for making our trip so memorable!
Response from Property: Hello, dear family! Thank you for your 5-star review! Every city always has reasons to miss it. Every season has its unbearable scenery. Every hotel has its sweet and warm memories. I hope that the beauty of clouds will be the warmest and most unique one in your memories! Come back to Yunmei and take a look!
Guest User
Smart Room (2 beds) (Special promotion)
Stayed in Jan 2025
Solo travelers
3 review
4.5/5
Great
Posted on Mar 9, 2025
Service was good as they fixed the room mixup. Nice french music playing inside the room and breakfast was not bad. Overall a nice stay 👍
Response from Property: Hello, dear family! Thank you for your 5-star review! Every city always has reasons to miss it. Every season has its unbearable scenery. Every hotel has its sweet and warm memories. I hope that the beauty of clouds will be the warmest and most unique one in your memories! Come back to Yunmei and take a look!
Guest User
Smart Room (2 beds) (Special promotion)
Stayed in Jan 2025
Couples
9 review
5.0/5
Outstanding
Posted on Feb 25, 2025
Clean room and heater nice for winter.. Good breakfast. Good service. I can buy tianmeng tickets from the hotel too. Walking distance to the cable car station.
Response from Property: Dear family, hello! Thank you for falling in love with the hotel at first sight! A beautiful time, whose eyes I will inadvertently meet, whose words I will write, and this time I met you unexpectedly, thank you for this opportunity, we will cherish it, and look forward to seeing you again!
FreyyyyaaaH
Smart Room (2 beds) (Special promotion)
Stayed in Dec 2024
Solo travelers
15 review
5.0/5
Outstanding
Posted on Jan 5, 2025
Gorgeous hotel! Large rooms, all brand new, smart features, very cozy. Good laundry room. Great customer service. Better than in photos. Please note it does not have Mountain View as advertised, but the hotel is stunning. Tip for my fellow travelers: try the small family owned buffet restaurant for only 13 yuan (!!) per person. The ladies are the sweetest (it is on the left street as you walk out of the hotel, next to the big restaurant, before the corner fruit shop).
Response from Property: Dear family, hello! First of all, thank you for recognizing us, which can give you more comfort during your journey! Our hotel is a ten minute walk from Tianmen Mountain National Forest Park, 5 kilometers from the airport, and 6 kilometers from the high-speed railway station! We are committed to providing you with a warm and thoughtful stay experience, creating the warmth of a home away from home. I hope you can enjoy the trip with satisfaction. We will continue to welcome you back with a warm smile, and Yunmei is waiting for you here~
Guest User
Smart Room (2 beds) (Special promotion)
Stayed in Nov 2024
Solo travelers
5 review
4.7/5
Amazing
Posted on Dec 7, 2024
Pick up from the station was really convenient. Place was clean. Value for money. About 1km away from from Tianmen cable
Response from Property: Dear family, hello! First of all, thank you for recognizing us, which can give you more comfort during your journey! Our hotel is a ten minute walk from Tianmen Mountain National Forest Park, 5 kilometers from the airport, and 6 kilometers from the high-speed railway station! We are committed to providing you with a warm and thoughtful stay experience, creating the warmth of a home away from home. I hope you can enjoy the trip with satisfaction. We will continue to welcome you back with a warm smile, and Yunmei is waiting for you here~
Whitelily
Smart Room (2 beds) (Special promotion)
Stayed in Oct 2024
Couples
16 review
5.0/5
Outstanding
Posted on Nov 10, 2024
This is one of the best hotels that I’ve stayed at. The rooms are amazing and very comfortable. Service was excellent with pick up and drop off from your destination. Upon arriving at the hotel I was greeted with a cup of tea. I stayed for two nights. Thank you for the wonderful service
Response from Property: Dear family, hello! Thank you for your high feedback. It is our responsibility to provide meticulous service to every friend and create a comfortable and warm living environment for them. We will pour your satisfaction with care in the days to come! Yunmei Bieyuan is still there, motionless, waiting for your return~~
Duugii95
Tatami Double Room
Stayed in Feb 2025
Couples
1 review
5.0/5
Outstanding
Posted on Mar 8, 2025
Hotel’s room is comfy. Location is good and silence outside. Breakfast was tasty. Room Service was Quick.
Response from Property: Hello, dear family! Thank you for your 5-star review! Every city always has reasons to miss it. Every season has its unbearable scenery. Every hotel has its sweet and warm memories. I hope that the beauty of clouds will be the warmest and most unique one in your memories! Come back to Yunmei and take a look!
Guest User
Smart Room (2 beds) (Special promotion)
Stayed in Jan 2025
Solo travelers
1 review
5.0/5
Outstanding
Posted on Feb 26, 2025
I had a fantastic stay! The bedding was so comfy, the amenities were fantastic , and the room was very ambient. I loved the smart features of the room , and the cozy lighting. My stay was so relaxing after the heavy travelling and walking I did all day. I couldn't wait to relax in my comfy room! The staff were also very helpful, they helped me order food (since I did not have a Chinese number to place the order myself on the delivery apps). They let you message them on WeChat for any requests or queries. Their response time could be a bit sooner, but otherwise, no complaints! I would book this room again! Very peaceful and quiet and convenient!
Response from Property: Hello, dear family! I am very glad that you have affirmed our hotel service and thank you for sharing your stay experience online. Yunmei will welcome all guests at any time with full enthusiasm and high-quality service, and look forward to your visit again!
Marty247
Smart Room (2 beds) (Special promotion)
Stayed in Jan 2025
Solo travelers
7 review
3.5/5
Posted on Feb 8, 2025
3star Beds are comfortable, and room gives a modern feel. Plumbing to toilet and shower blocked was given tool by staff to fix it myself. Air-conditioning was blowing cigarette smoke from other rooms. Breakfast is very basic. Airport and train station by taxi fast and easy. I recommend the restaurant Ronger's Stir-Fry Restaurant on the block behind the hotel.
Response from Property: Dear family, first of all, I apologize for not being able to provide you with a great stay experience! We will strengthen our management for the issue you mentioned, and such problems will not occur again! We have further adjusted the breakfast and enriched the variety of breakfast options. We look forward to your next visit and will provide you with a satisfactory stay experience again! Thank you again for your review!
Guest User
Smart Room (2 beds) (Special promotion)
Stayed in Dec 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jan 22, 2025
Hotel was very good, great amenities, rooms, very friendly staff. As foreigners, we felt very welcomed by the hotel employees. Rooms are great, with good tech amenities. Can really recommend the hotel. Only downside was the AC which was slightly unreliable/difficult to use.
Response from Property: Dear family, hello! Thank you for your visit, and we sincerely appreciate your love and recognition of us. Remembering the wonderful time you had here moved us deeply, and it is our duty to provide guests with a wonderful stay experience. We are honored to receive your approval, and we are more motivated to continue moving forward. We hope to have more opportunities to serve you!
Christain
Good Dream Surround Sound Double Bed Room
Stayed in Dec 2024
Couples
2 review
5.0/5
Outstanding
Posted on Jan 12, 2025
Great hotel. Great location. Great staff! Bus station near hotel. Couple of restaurants and market near hotel.
Response from Property: Dear family, hello! First of all, thank you for recognizing us, which can give you more comfort during your journey! Our hotel is a ten minute walk from Tianmen Mountain National Forest Park, 5 kilometers from the airport, and 6 kilometers from the high-speed railway station! We are committed to providing you with a warm and thoughtful stay experience, creating the warmth of a home away from home. I hope you can enjoy the trip with satisfaction. We will continue to welcome you back with a warm smile, and Yunmei is waiting for you here~
Guest User
Good Dream Surround Sound Double Bed Room
Stayed in Nov 2024
Couples
7 review
4.5/5
Great
Posted on Dec 6, 2024
I love this hotel.. their room is cozy n welcomjng curtain with soft music feels you like home Staff are helpful The hotel provides free flow hot tea at the lobby And 1 x free transfer in / out
Response from Property: Dear family, hello! First of all, thank you for recognizing us, which can give you more comfort during your journey! Our hotel is a ten minute walk from Tianmen Mountain National Forest Park, 5 kilometers from the airport, and 6 kilometers from the high-speed railway station! We are committed to providing you with a warm and thoughtful stay experience, creating the warmth of a home away from home. I hope you can enjoy the trip with satisfaction. We will continue to welcome you back with a warm smile, and Yunmei is waiting for you here~
howl25
Smart Room (2 beds) (Special promotion)
Stayed in Nov 2024
Solo travelers
6 review
5.0/5
Outstanding
Posted on Dec 6, 2024
Receptionist was kind enough to arrange for a driver to send me to the train station after my stay.all in a pleasant experience there.
Response from Property: Dear family, hello! First of all, thank you for recognizing us, which can give you more comfort during your journey! Our hotel is a ten minute walk from Tianmen Mountain National Forest Park, 5 kilometers from the airport, and 6 kilometers from the high-speed railway station! We are committed to providing you with a warm and thoughtful stay experience, creating the warmth of a home away from home. I hope you can enjoy the trip with satisfaction. We will continue to welcome you back with a warm smile, and Yunmei is waiting for you here~
Sallya
Smart Room (2 beds) (Special promotion)
Stayed in May 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jun 6, 2024
I thoroughly enjoyed my stay here. I traveled as a solo female on a last-minute whim with little to no Chinese language skills. Not only was I greeted warmly, but the staff were exceptionally nice. They helped me book a day trip to Zhangjiajie, including transport. They made a great effort in solving my problems and ensuring I was okay. They even made sure I ate and helped me with ordering food, accommodating my dietary requirements by translating and selecting suitable meals. The room was beautiful and spacious. I loved how everything was automatic, including the curtains. They even had one of those bidet/automatic toilets. The hotel is super close to Tianmen Mountain, allowing me to visit early in the morning and still have time to go to Zhangjiajie Grand Canyon and Glass Bridge. It is also close to the 72 Wonders Tower (72 Qilou). On my first night, I couldn’t figure out how to get Didi working, and one of the staff booked it for me. I highly recommend this hotel—10/10!
Response from Property: Hello, Dear Family! Thank you for staying at the hotel and sharing with us. I am very glad that every part of the hotel has been recognized by you. Through your detailed description, you can feel the happiness brought by this trip, this is our service has been pursuing, this will also become our continued efforts, continuous motivation, looking forward to serving you next time!
Sherlean
Smart Room (2 beds) (Special promotion)
Stayed in Apr 2024
Family
10 review
5.0/5
Outstanding
Posted on May 28, 2024
The front desk staff are ver attention in details. They are very helpful and had a very good services mind. The room was nice which included breakfast. Breakfast was delicious. The air conditioning inside the room was working very well and the bed was good
Response from Property: Dear family, hello! Thank you for sharing your stay experience with all your heart. In fact, sometimes it's touching because of the meticulous care and attention in life! Yunmei Bieyuan, as long as you want, we have unexpected services. We look forward to your next stay and wish you a happy life~