No.1 Lane 2, Shuangyong Road, Yongding District, Zhangjiajie, Hunan, ChinaView Hotel Details
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Yunmei Bieyuan Hotel Guest Reviews
4.8/5
Excellent
4403 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(4403)
Positive reviews(4360)
Reviews with photos/video(920)
Friendly front desk staff(636)
Offers pick-up/drop-offs(562)
Delicious breakfast(562)
Classy environment(521)
Would stay again(111)
Close to airport(48)
Has rooms for families(32)
Negative reviews(39)
Guest User
Smart Room (2 beds) (Special promotion)
Stayed in Nov 2024
Solo travelers
5 review
4.7/5
Amazing
Posted on Dec 7, 2024
Pick up from the station was really convenient. Place was clean. Value for money. About 1km away from from Tianmen cable
Whitelily
Smart Room (2 beds) (Special promotion)
Stayed in Oct 2024
Couples
16 review
5.0/5
Outstanding
Posted on Nov 10, 2024
This is one of the best hotels that I’ve stayed at. The rooms are amazing and very comfortable. Service was excellent with pick up and drop off from your destination. Upon arriving at the hotel I was greeted with a cup of tea. I stayed for two nights. Thank you for the wonderful service
Response from Property: Dear family, hello! Thank you for your high feedback. It is our responsibility to provide meticulous service to every friend and create a comfortable and warm living environment for them. We will pour your satisfaction with care in the days to come! Yunmei Bieyuan is still there, motionless, waiting for your return~~
Guest User
Good Dream Surround Sound Double Bed Room
Stayed in Nov 2024
Couples
4 review
4.5/5
Great
Posted on Dec 6, 2024
I love this hotel.. their room is cozy n welcomjng curtain with soft music feels you like home
Staff are helpful
The hotel provides free flow hot tea at the lobby
And 1 x free transfer in / out
howl25
Smart Room (2 beds) (Special promotion)
Stayed in Nov 2024
Solo travelers
6 review
5.0/5
Outstanding
Posted on Dec 6, 2024
Receptionist was kind enough to arrange for a driver to send me to the train station after my stay.all in a pleasant experience there.
Sallya
Smart Room (2 beds) (Special promotion)
Stayed in May 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jun 6, 2024
I thoroughly enjoyed my stay here. I traveled as a solo female on a last-minute whim with little to no Chinese language skills. Not only was I greeted warmly, but the staff were exceptionally nice. They helped me book a day trip to Zhangjiajie, including transport. They made a great effort in solving my problems and ensuring I was okay. They even made sure I ate and helped me with ordering food, accommodating my dietary requirements by translating and selecting suitable meals.
The room was beautiful and spacious. I loved how everything was automatic, including the curtains. They even had one of those bidet/automatic toilets.
The hotel is super close to Tianmen Mountain, allowing me to visit early in the morning and still have time to go to Zhangjiajie Grand Canyon and Glass Bridge. It is also close to the 72 Wonders Tower (72 Qilou). On my first night, I couldn’t figure out how to get Didi working, and one of the staff booked it for me.
I highly recommend this hotel—10/10!
Response from Property: Hello, Dear Family! Thank you for staying at the hotel and sharing with us. I am very glad that every part of the hotel has been recognized by you. Through your detailed description, you can feel the happiness brought by this trip, this is our service has been pursuing, this will also become our continued efforts, continuous motivation, looking forward to serving you next time!
Sherlean
Smart Room (2 beds) (Special promotion)
Stayed in Apr 2024
Family
10 review
5.0/5
Outstanding
Posted on May 28, 2024
The front desk staff are ver attention in details. They are very helpful and had a very good services mind. The room was nice which included breakfast. Breakfast was delicious. The air conditioning inside the room was working very well and the bed was good
Response from Property: Dear family, hello! Thank you for sharing your stay experience with all your heart. In fact, sometimes it's touching because of the meticulous care and attention in life! Yunmei Bieyuan, as long as you want, we have unexpected services. We look forward to your next stay and wish you a happy life~
Damin
Rolling Double Bed Room
Stayed in Nov 2024
Couples
6 review
5.0/5
Outstanding
Posted on Dec 8, 2024
It was enjoyable and the service was great from the staff. Location was quite well located too.
Felicia Drasyenni
Business Smart Suite
Stayed in Apr 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on May 22, 2024
Comfort and clean. Miss at receptionist gave me a room with one big bed and it feels comfy. All recepcionist staffs are very kind. The hotel area is not so crowded so it's peaceful.
Response from Property: Comfort and clean Miss at receptionist gave me a room with one big bed and it feels comfy .All recepcionist staffs are very kind .the hotel area is not so crowded so it`s peaceful.
Anonymous User
Smart Room (2 beds) (Special promotion)
Stayed in Mar 2024
Travel with friends
23 review
4.2/5
Very Good
Posted on May 11, 2024
Really appreciate their train station pickup service! Hotel located a bit far from cable car station & main city area.
The hotel is a bit old.
Better book the Tienmen mountain ticket in advance. Line A is the best if you do not want to walk so much.
Response from Property: Dear guests: Hello, thank you for your comments! The hotel advocates "service with heart", and we are trying to find the opportunity to provide you with service, to provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! We look forward to your next visit.
CHINDHU SALIM
Smart Room (2 beds) (Special promotion)
Stayed in Mar 2024
Family
8 review
4.2/5
Very Good
Posted on Apr 7, 2024
Very Good service from the hotel staff.its just 1 km from the tianmen cable car station..rooms are very good and neat. they provide complementary airport pick up for trip.com bookings..nice small boutique kinda stay where you feel comfortable. .
Response from Property: Dear guests: Hello, thank you for your comments! The hotel advocates "service with heart", and we are trying to find the opportunity to provide you with service, to provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! We look forward to your next visit.
JessieY10
Smart Room (2 beds) (Special promotion)
Stayed in Nov 2024
Family
7 review
5.0/5
Outstanding
Posted on Dec 22, 2024
Great room and service ! Let us keep our bags after checkout for hours
nature lover fr sg
Rolling Double Bed Room
Stayed in Aug 2024
Solo travelers
18 review
5.0/5
Outstanding
Posted on Sep 13, 2024
Front desk is very friendly. Upon checked in was given a welcome gift. Guided me in directions and how to play the tours.
Response from Property: Dear family, hello! Thank you for sharing your stay experience with care. In fact, sometimes emotions arise from the meticulous care and attention in daily life! Yunmei Bieyuan offers exceptional service whenever you wish. We look forward to your next stay and wish you a happy life~
Guest User
Smart Room (2 beds) (Special promotion)
Stayed in Aug 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Sep 8, 2024
Very nice location and great staff. The girl at the reception (Yoshi) was so kind and helped us to find all things we needed. We definitely recommend it. :)
Response from Property: Dear family, hello! We are delighted by this positive review. In this beautiful Zhangjiajie, we are committed to making our families feel cared for, warm, and comfortable, so as not to let down the good mountains, waters, and life. Looking forward to meeting you again and wishing you a happy life~
Guest User
Smart Room (3 beds)
Stayed in Oct 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Dec 2, 2024
Pleasant stay, friendly stuff, the room was clean and comfortable!
Couple from the UK
Smart Room (2 beds) (Special promotion)
Stayed in Feb 2024
Couples
8 review
5.0/5
Outstanding
Posted on Mar 24, 2024
Very friendly staff, free taxi to airport and lots of help in navigating
Response from Property: Dear guests: Hello, thank you for your comments! The hotel advocates "service with heart", and we are trying to find the opportunity to provide you with service, to provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! We look forward to your next visit.