Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.6
Amenities9.6
Service9.7
Cleanliness9.7
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All reviews(3493)
Positive reviews(3479)
Reviews with photos/video(710)
Friendly front desk staff(270)
Large rooms(260)
Classy environment(243)
Delicious breakfast(204)
Convenient for shopping(201)
Located downtown(147)
Perfect for kids(56)
Negative reviews(14)
Cacie
Comfy Family Room
Stayed in Jul 2025
Traveling with friends
2 review
10/10
Outstanding
Posted on Aug 6, 2025
Spacious and great hotel! The toilet is clean and nice! Robot machine is available to bring your food delivery to the room! 24/7 washing available, they are able to help to wash your clothes.
Response from Property: Dear VIPs: Hello! Seeing the comments of the kiss, Huanman is super moved, it is an honor to bring happiness to the kiss, tell you a secret: book our room 3-7 days in advance will be more preferential, it is recommended that you book in advance, the hotel provides ten free butler services, cleansing oil, loofah water, compressed mask, eyebrow trimmer, eyebrow pencil, toilet water, massager, band-aid, banlan root, dryer and so on. Huanman has always pursued customers first, as long as it is what you need, we will do our best to do it! Staying in Huanman is your safe haven
MSIL
Superior Queen Room
Stayed in Apr 2025
Solo traveler
4 review
10/10
Outstanding
Posted on May 19, 2025
The location doesn't get any better than this if you are a tourist. The building from outside looked a bit rough at first but the rooms were perfect! Staff was polite and curteous.
Response from Property: Dear guests: Hello! Thank you for your 5-point comments! Every city always has a reason to miss, every season has our reluctant scenery, every hotel has their sweet and warm memories, I hope Huanman will be the warmest and most unique one in your memories! Often back to Huanhuan to see oh, I wish: well!
Guest User
Superior Queen Room
Stayed in Apr 2025
Solo traveler
20 review
10/10
Outstanding
Posted on May 9, 2025
Very nice, very clean, I am extremely happy with my stay here. Excellent value for the money. I slept really really well! Also, the breakfast is a great deal.
Response from Property: Dear guests, thank you very much for choosing our hotel and leaving valuable comments. We are very happy to hear your recognition of our employees and facilities. Thank you for your praise. We will always strive to improve our services and facilities to provide every guest with the best stay experience. Looking forward to serving you next time. I wish you a happy life. Work well!
Filippo
Superior Queen Room
Stayed in Jul 2025
Couple
9 review
10/10
Outstanding
Posted on Aug 17, 2025
Great service and perfect stay!
Response from Property: Dear guest, thank you very much for your stay and appreciation! Whether you come to Zhangjiajie for tourism or business, we have prepared specific services for you, such as wake-up service, tourist route recommendation, and popular check-in spot recommendation, etc. Our hotel also offers free butler service, free laundry and drying, and some value-added services like cotton pads, toner, facial cleanser, and foot soaking tubs, etc. We are very glad that we can bring you a wonderful time during your trip. Your appreciation has greatly encouraged our hotel and is also the driving force for our progress. We will continue to strive to provide every guest with a home-like stay experience. We look forward to your next visit and wish you a happy life and all the best!
Yazeed Zolkifli
Deluxe 2-bed Room
Stayed in Mar 2025
Family
25 review
10/10
Outstanding
Posted on Apr 7, 2025
HUANMAN Hotel, Zhangjiajie
Nestled in the heart of Zhangjiajie, the HUANMAN Hotel offers an exceptional travel experience that combines convenience, comfort, and a touch of modernity. As a seasoned traveler and I was thoroughly impressed with my stay at this remarkable establishment.
Location: 5/5
The hotel boasts a perfect location, situated directly above a vibrant mall in the bustling city center. This prime positioning grants easy access to an array of local amenities and attractions. Food lovers will find an extensive selection of dining options nearby, including multiple bakeries that have quickly become my new favorites. For those with specific dietary preferences, the halal restaurant in the vicinity is a gem, offering an exquisite selection of lamb organs, legs, and chops—each dish bursting with flavor and authenticity. Additionally, the hotel's proximity to the train station and major attractions makes it an excellent base for exploring all that the region has to offer. After a day of sightseeing, guests will appreciate the nearby gym, cyber café, and billiards pool—ideal for unwinding in the evening.
Room: 5/5
Walking into my room, I was immediately struck by the spaciousness and modern design. The decor is contemporary and thoughtfully curated, providing a welcoming ambiance that truly felt like a home away from home. Immaculately clean, the room exuded a sense of tranquility, making it the perfect retreat after a long day of adventures. The cozy setup invites relaxation, ensuring you wake up refreshed and ready for a new day of exploration.
Staff: 5/5
One of the standout features of HUANMAN Hotel is its welcoming staff. From the moment I arrived, I was greeted with warm smiles and genuine hospitality. Small touches, such as welcome gifts, made me feel special and appreciated as a guest. The staff members were not only polite but also incredibly knowledgeable, offering valuable insights into local attractions and dining recommendations. Their attentiveness truly elevated my experience and made my stay all the more delightful.
Value for Money: 5/5
In terms of value for money, HUANMAN Hotel excels. The combination of its prime location, modern accommodations, and outstanding service makes it an excellent choice for both leisure and business travelers alike. Given the quality of the experience, the room rates are incredibly reasonable, ensuring that your investment in this hotel will yield significant returns in comfort and enjoyment.
Conclusion
Overall, my stay at HUANMAN Hotel in Zhangjiajie was nothing short of exceptional. Whether you are a first-time visitor or a seasoned traveler, this hotel provides an ideal blend of luxury, convenience, and local charm. I wholeheartedly recommend HUANMAN Hotel for anyone looking to explore the breathtaking landscapes and rich culture of Zhangjiajie while enjoying a truly memorable hospitality experience.
6/7
Response from Property: Dear Little Lord: Hello! Thank you for your full comment, your support and encouragement is the biggest motivation for us to move forward. The purpose of our hotel, in addition to doing our best to make a good product, is to do the service to the extreme, so that every friend who arrives at the hotel, can feel at home, as convenient as at home, do not have to worry about not knowing what is delicious, do not worry about not finding a place, not to worry about bringing less daily necessities, we will be ready for you, will put yourself in the shoes of the guest to think, go out, hope to get what kind of help. Huanman Hotel strives to create a warm and comfortable living environment for guests, and meets the requirements of different guests with the best service. We have always insisted on using the most intimate service, so that every friend who arrives at the store, there is no strangeness and embarrassment when you first arrive, and we will do our best to bring convenience and warmth to your travel. Huan Man looks forward to seeing you again! If you have any questions after booking a room, please feel free to contact Huanman!! Have a great day
Arfy
Deluxe Queen Room
Stayed in Feb 2025
Couple
1 review
10/10
Outstanding
Posted on Mar 19, 2025
Rooms were nice and spacious with very comfortable beds and pillows. Cleanliness Topnotch! The view from the room was lovely catching the sunrise. Front Desk Staff were very kind and accommodating. Very good breakfast with a lot of chinese and local dishes. one of the best stays we've had so far. Location is convenient to restaurants and shops. Highly Recommend this hotel!
Response from Property: Dear guest: Hello! Thank you so much for your interest in our hotel! The pace of progress will never stop, for your trust, we will be more persistent,Huanman Hotel willalways stand in this city, waiting for your arrival! See you or see you! Wish: always smile ^ ^!
Bui
Deluxe 2-bed Room
Stayed in Aug 2025
Family
1 review
10/10
Outstanding
Posted on Sep 11, 2025
Beautiful hotel, rooms is big super clean, excellent service good location right in the shopping centre. Close to all attractions. Definitely will come back
Response from Property: Dear guests, hello. Right downstairs from the hotel is the Zhongshang Plaza, which has Luckin Coffee, Heytea, Liangpin Puzi, etc. Our hotel has many Hunan cuisine restaurants on the 4th floor, and there are also big supermarkets nearby like Meini and Bubu Gao. The hotel is also close to Tianmen Mountain and Puguang Temple. Thank you very much for your support and recognition of our hotel in every way. Everything we do is just to provide each guest with a unique stay experience. Seeing your satisfaction and affirmation truly touches us. We will continue to prepare for your arrival at any time and look forward to your next stay~~
LucaR
Superior Queen Room
Stayed in Jul 2025
Couple
7 review
9.5/10
Amazing
Posted on Aug 14, 2025
Very nice hotel, good breakfast and a very lovely staff. We used the laundry service and it was really efficient.
Response from Property: Dear guest, thank you very much for your stay and appreciation! Whether you come to Zhangjiajie for tourism or business, we have prepared specific services for you, such as wake-up service, tourist route recommendation, and popular check-in spot recommendation, etc. Our hotel also offers free butler service, free laundry and drying, and some value-added services like cotton pads, toner, facial cleanser, and foot soaking tubs, etc. We are very glad that we can bring you a wonderful time during your trip. Your appreciation has greatly encouraged our hotel and is also the driving force for our progress. We will continue to strive to provide every guest with a home-like stay experience. We look forward to your next visit and wish you a happy life and all the best!
Guest User
Twin Room
Stayed in Jun 2025
Family
2 review
10/10
Outstanding
Posted on Jul 27, 2025
The breakfast was acceptable and the position was excellent we used taxis so getting around was good
Response from Property: Dear guests: How do you do! Thank you very much for your support and recognition of our hotel. Everything we do is to bring a different holiday experience to every guest. We are really touched to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time.
Guest User
Deluxe 2-bed Room
Stayed in Jun 2025
Family
1 review
10/10
Outstanding
Posted on Jul 20, 2025
We had an unforgettable stay at this hotel during our family trip to Zhangjiajie. From the moment we arrived, the staff went above and beyond to make us feel welcome and comfortable. As a family with three young kids, traveling can sometimes be challenging, but the team here made everything so smooth and stress-free.
Everyone at the hotel was incredibly friendly and helpful — always ready with a smile and quick to assist with anything we needed, whether it was arranging transport, offering recommendations, or just making sure the kids were happy. They even helped us plan our visit to the nearby national park, which made our trip even more enjoyable.
The rooms were clean, spacious, and perfect for a family. We loved the peaceful atmosphere, and the hotel was in a great location — close enough to all the major sights, yet quiet enough to relax after a busy day.
We truly felt taken care of throughout our stay. This place made Zhangjiajie feel like home, and we can’t recommend it enough for families looking for comfort, kindness, and genuine hospitality. We’ll definitely be back!
Response from Property: 【Exclusive luggage storage service】Dear little master: Hello! Thank you for your full comment, your support and encouragement is the biggest motivation for us to move forward. The purpose of our hotel, in addition to doing our best to make a good product, is to do the service to the extreme, so that every friend who arrives at the store can feel at home, as convenient as at home, do not have to worry about not knowing what is delicious, do not have to worry about not finding a place, not to worry about bringing less daily necessities, we will be ready for you, will put yourself in the shoes of the guests to think, go out, what kind of help you hope to get. Huanman Hotel strives to create a warm and comfortable living environment for guests, and meets the requirements of different guests with the best service. We have always insisted on using the most intimate service, so that every friend who arrives at the store, there is no strangeness and embarrassment when you first arrive, and we will do our best to bring convenience and warmth to your travel. Huan Man looks forward to seeing you again! If you have any questions after booking a room, please feel free to contact Huanman!! Have a great day
Guest User
Superior Queen Room
Stayed in Nov 2024
Couple
6 review
10/10
Outstanding
Posted on Jan 7, 2025
ah most recommended hotel ever in zhangjiajie city center! it's right above a shopping mall and in the middle of the bustling street with lots of food and shopping around! didi around is convenient and the rooms are nice and spacious and clean! super comfortable stay
Response from Property: 【Exclusive Free Printing Service】Dear guests: Thank you for choosing us and for your support and love to the hotel. Your satisfaction with the hotel facilities and services is the driving force for all the staff of the hotel, and making every guest feel at home is the ultimate goal of our service. The hotel rooms are warmly furnished, equipped with free high-speed WIFI, and free parking is the best choice for you to travel. It is our pleasure to serve you, and all the staff of the hotel are looking forward to your next visit!
JY Tay
Deluxe 2-bed Room
Stayed in Nov 2024
Traveling with friends
1 review
10/10
Outstanding
Posted on Dec 29, 2024
Overall an excellent hotel. The hotel room was big and clean and beautiful, it has the BIGGEST bathroom I have ever seen in a hotel, they provide 2 different types of pillows for you to choose from, and all facilities were clean and very new. It’s located within a shopping mall and there’s an excellent bakery just downstairs. It is also smart, you can call “xiao du xiao du” to turn the lights off for you, open the curtains, etc. The vanity mirror is also amazing for female travellers. One thing to note however, is that because it is in a prime center location, there is some traffic congestion in the road just outside (not a big issue) and the taxi may find it slightly difficult to drop you off right at the entrance (pretty normal for mid range china hotels i’d say)
Response from Property: Huanman's most beloved customer, hello ~ see your 5-star praise, Huanman is really very moved, we have been working hard to do a good job in the maintenance of services and facilities and equipment is also hoping to add joy to your journey, thank you for your affirmation, the hotel has provided travel strategies and check-in instructions, will also answer and provide you with services in a timely manner, you can continue to choose us next time you come to Zhangjiajie to play~ I look forward to meeting you next time, I hope you have fun on your next trip, I wish you happiness and peace, we have been waiting for you here ~
Guest User
Twin Room
Stayed in May 2025
Traveling with friends
2 review
9.5/10
Amazing
Posted on Jun 18, 2025
Brand new hotel. Comfortable beds. Strong AC that you can adjust on your own. Everything is automated by your bedside. Centrally located in the city center. Plenty of food options nearby. Great value for your money!
Response from Property: Dear guests: Thank you for your affirmation. In order to provide you with more meticulous and thoughtful service experience, the hotel has prepared ten free butler services for you at all times. Many necessities of life can be submitted by mobile phone scanning code and delivered to your room in the fastest time, so that you who pursue excellence will be as comfortable and convenient as at home even during the journey. Satisfaction has only a starting point and no end point. We will look forward to your next visit with sincerity, sincerity, heart and love. I wish you a good mood every day!
HENRY
Manya Suite
Stayed in Apr 2025
Solo traveler
2 review
10/10
Outstanding
Posted on May 31, 2025
Friendly staff at the hotel, no problems if you don't speak chinese. The rooms are immaculatly clean and hi-tech, robo-room service. You won't find a better hotel at this price.
Only issue is the breakfast wasn't great but i generally ate out, in China you don't want to eat in a hotel, there are food options just downstairs.
Response from Property: Hello, thank you very much for your stay and appreciation! Whether you travel to Zhangjiajie or Zhangjiajie on business, we have prepared specific services for you, such as wake-up service, travel route recommendation, Internet celebrity card recommendation and so on; The hotel also provides free butler service, free washing and drying, and some value-added services such as cotton pads, moisturizer, facial cleanser, foot soaking bucket, etc. I am glad that we can bring you a good time for your trip. Your appreciation is a great encouragement to the hotel and a driving force for our progress. We will continue to strive to make every guest feel at home. We look forward to your next visit. I wish you a happy life and all the best!
Shirley
Superior Queen Room
Stayed in Apr 2025
Traveling with friends
8 review
10/10
Outstanding
Posted on May 31, 2025
Reception staff service was excellent and very helpful. Room was spacious and clean.
Enjoyed my stay.
Response from Property: Dear guests, downstairs of the hotel is Zhongshang Plaza, where there are Ruisheng Coffee, Xicha, Liangpin Shop and so on. There are many Hunan restaurants on the 4th floor of our hotel. There are also Hualian Supermarket, Bubugao and other large supermarkets nearby. There are also Tianmen Mountain, Puguang Zen Temple and so on near the hotel. Thank you very much for your support and recognition of our hotel. All we have done is to bring a different experience for every guest. We are really touched to see your satisfaction and affirmation. We will continue to work hard to prepare for your arrival at any time and look forward to your next stay.