Hi Inn (Shanghai Railway Station)

Hi Inn (Shanghai Railway Station) Reviews

Hi Inn (Shanghai Railway Station)

No. 638 Gonghe New Road, Jing'an District, Shanghai, 200070, ChinaSee Hotel Details
Hi Inn (Shanghai Railway Station)
Hi Inn (Shanghai Railway Station)Hi Inn (Shanghai Railway Station)Hi Inn (Shanghai Railway Station)
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1 night

Guest Reviews

9.1/10
Good
418 review
Verified reviews
Location8.9
Amenities9.0
Service9.2
Cleanliness9.1
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All reviews(418)
Positive reviews(397)
Reviews with photos/video(63)
Easy to get around(53)
Convenient location(43)
Great value for money(33)
Friendly front desk staff(31)
Small room size(24)
Classy environment(19)
Close to train station(19)
Many amenities(13)
Negative reviews(21)
Guest User
Featured Queen Room
Stayed in Nov 2024
Couple
12 review
3.0/10
Posted on Jan 2, 2025
Location is a 22 minutes walk from the high speed rail station (not exactly beside). Room was not clean and extremely small, price paid is comparatively not worth in China. We had to change rooms because the first room had a huge stain on the table and there was uncleared litter. In the 2nd room, there was a worm in the shower (earthworm in length but fat), used toothpaste left behind and the TV only showed one channel. The walls are thin and you can hear your neighbour speaking at night. The "hotel" is also located in the same building as a mahjong/ card playing outlet and the lift is filled with smoke. Not recommended.
Response from Property: Dear guest, we apologize for the bad stay experience you have had this time. We will make corresponding improvements based on your suggestions and wish you a happy life.
Guest User
Double Room A
Stayed in Mar 2025
Couple
7 review
9.0/10
Great
Posted on Apr 23, 2025
Overall it is a good quality-price option, close to the Railway Station which we needed. They provide the enough things needed for our stay. Our room only had a tiny window with not a lot of ventilation and even if it was a non-smoking room, the smell could be felt. The check-in took a lot of time when we arrived but the staff was friendly. One night is just fine for this stay.
Response from Property: Thank you for your praise for our hotel. Your satisfaction is the best affirmation and encouragement for us. We are committed to providing you with a thoughtful and cordial stay experience and sincerely look forward to your visit again!
Le JD
Queen Room
Stayed in Jan 2025
Traveling with friends
3 review
7.0/10
Posted on Feb 15, 2025
The location was ideal, with easy access to local attractions and public transport. Overall, this hotel provides a solid, affordable option for anyone looking for a comfortable and hassle-free stay.
Response from Property: Thank you for your high evaluation of our hotel. We will live up to your expectations and continue to work hard to do better. We look forward to your next stay!
Shao Yan
Double Room A
Stayed in May 2024
Solo traveler
8 review
8.5/10
Very Good
Posted on Jun 22, 2024
Around 15 minutes walk from the metro. But room is nice. It's quite spacious for a solo traveller. May be a bit squeezy for 2. Good impression of Hi Inn after this stay.
Response from Property: Dear guest, we apologize for the bad stay experience you have had this time. We will make corresponding improvements based on your suggestions and wish you a happy life.
Guest User
Double Room A
Stayed in Apr 2024
Couple
4 review
9.5/10
Amazing
Posted on May 30, 2024
Cute clean rooms with all the necessary amenities you need for a night. They also have lockers that you can use for free in case you still want to visit the city but have to check out. The entrance was a bit hard to find though. It was on the side alley on the right side of the building and on the third floor.
Response from Property: Thank you for your praise. It is our greatest honor to receive your recognition. It also gives us great motivation to continuously improve and innovate our services in the future. We look forward to seeing you again and we will serve you wholeheartedly!
Guest User
2-bed Room
Stayed in Nov 2024
Traveling with friends
2 review
8.5/10
Very Good
Posted on Jan 14, 2025
It was good, but the room was much smaller than we expected and the room smelt like smoke
Response from Property: Dear guest: We apologize for the bad stay experience you had this time. We will make corresponding improvements based on your suggestions. We wish you a happy life.
Xiaosang
Double Room A
Stayed in Jul 2024
Traveling with friends
13 review
8.0/10
Very Good
Posted on Oct 14, 2024
Perfect location, very close to the national park, the service was helpful and they even gave us an explanation of the itinerary we could follow and the main spots to see inside.
Response from Property: Dear guest, we apologize for the bad stay experience you have had this time. We will make corresponding improvements based on your suggestions and wish you a happy life.
nouisl
Double Room A
Stayed in Mar 2024
Solo traveler
10 review
10/10
Outstanding
Posted on May 8, 2024
Lovely staff on-site. Shanghai Railway station is a quick 15-minute walk away.
Response from Property: Thank you for your praise for our hotel. Your satisfaction is the best affirmation and encouragement for us. We are committed to providing you with a thoughtful and cordial stay experience and sincerely look forward to your visit again!
小铭
Queen Room
Stayed in May 2024
Couple
7 review
10/10
Outstanding
Posted on Jun 21, 2024
Brilliant place with nice staff and service
Response from Property: 感謝給予我們酒店的好評,您的滿意就是對我們最好的肯定與激勵,我們致力於為你提供周到親切的入住體驗,真誠期待你的再次光臨!
Guest User
Featured Queen Room
Stayed in Apr 2024
Solo traveler
1 review
8.5/10
Very Good
Posted on Jun 4, 2024
Nice receptionist
Response from Property: 尊敬的賓客您好,感謝您光顧本酒店並對酒店服務的認可。您的滿意就是對我們最好的肯定與激勵,謝謝您!真誠期待你的再次光臨!
Guest User
Double Room A
Stayed in Apr 2025
Solo traveler
2 review
10/10
Outstanding
Posted on May 5, 2025
The environment is clean. The room is comfortable, warm, tidy and clean. The laundry is convenient and fast. The transportation is convenient. There are many places to eat around. The convenience store is downstairs. There is a supermarket nearby.
Original TextTranslated by Google
Response from Property: Dear guests, hello! We are very glad that the hotel can provide you with a comfortable accommodation environment and satisfactory service experience. Thank you very much for your recognition and recommendation of the hotel! At Haiyou, we strive for continuous improvement and hope to provide every customer with a high-level experience. Looking forward to seeing you again!
Lingpei
Queen Room
Stayed in Dec 2024
Solo traveler
7 review
10/10
Outstanding
Posted on Jan 25, 2025
Small room suitable for one person, enthusiastic staff, hotel entrance is in a small alley next door, near the bus station but the subway is a bit far about 900m
Original TextTranslated by Google
Response from Property: Thank you for your good review of our hotel. Your satisfaction is the best affirmation and motivation for us. We are committed to providing you with a thoughtful and friendly stay experience and sincerely look forward to your visit again!
Guest User
Queen Room
Stayed in May 2025
Business traveler
10 review
4.5/10
Posted on Jun 25, 2025
The front desk was very slow in processing check-in without ID card, which took 5 minutes, causing me to be almost late for the meeting. In my anxious situation, the two front desk staff were still communicating emotionally with each other. The room was a non-smoking room, but it smelled of cigarettes and was very humid.
Original TextTranslated by Google
Response from Property: Dear guest, we apologize for the bad stay experience you have had. We will make corresponding improvements based on your suggestions and wish you a happy stay.
Guest User
Double Room A
Stayed in May 2025
Couple
1 review
10/10
Outstanding
Posted on Jun 12, 2025
The environment is unexpectedly great. There are disposable bath towels in the room. The location is very convenient, especially the front desk service. I was catching the high-speed train and didn't have time to pick up my luggage. I contacted the front desk immediately and they sent it to us by SF Express. Thank you so much.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for visiting our hotel and recognizing our hotel services. Your satisfaction is the best affirmation and encouragement for us. Thank you! We sincerely look forward to your visit again!
Guest User
Double Room A
Stayed in Oct 2024
Solo traveler
1 review
10/10
Outstanding
Posted on Dec 1, 2024
The room was beyond my expectation. It just opened so the facilities were very new. The service attitude was also very good. They immediately changed me to another room when the window could not be closed. There is a Family Mart downstairs, as well as several restaurants and fruit shops. It is very convenient to find food when hungry. The police station is not far away, so it is still safe to live alone.
Original TextTranslated by Google
Response from Property: Thank you for your good review of our hotel. Your satisfaction is the best affirmation and motivation for us. We are committed to providing you with a thoughtful and friendly stay experience and sincerely look forward to your visit again!