Zhangjiajie Xijian Inn (Wulingyuan Mark Store) Reviews
Zhangjiajie Xijian Inn (Wulingyuan Mark Store)
60 meters southeast of the intersection of Junyu Road and Tuofeng Road, Wulingyuan District, Zhangjiajie, Hunan, ChinaSee Hotel Details
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1 night
Guest Reviews
9.4/10
Outstanding
1112 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.4
Amenities9.2
Service9.5
Cleanliness9.4
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All reviews(1112)
Positive reviews(1102)
Reviews with photos/video(537)
Awesome rooms(424)
Friendly staff(199)
Close to scenic area(139)
Large rooms(111)
Convenient for shopping(66)
Good sound insulation(21)
Offers pick-up/drop-offs(14)
Many dining options(14)
Negative reviews(10)
Jgallant
No B Moutian Double Room
Stayed in Sep 2025
Couple
5 review
9.5/10
Amazing
Posted on Oct 24, 2025
Excellent service from the host who helped with purchase the cable car pass and advice for each day route touring the huge park. The room was quiet and clean. But there is no elevator going up the stairs. Thankfully the host helped with carrying the luggage up to our room. The boutique hotel is very close to the east gate to the park.
Response from Property: 非常感謝您的好評!客棧步行到吳家裕標誌門(東門)300米,房間超大、床品舒適、乾淨衞生整齊,一次在用品質量佳、離景區近、提供旅遊線路規劃服務和購買優惠門票與演出票等等,真的非常超值。您不僅僅是訂了一間房,同時還是一次超值旅遊管家式服務體驗,期待您的再次光臨,祝您生活愉快
AMER QASEM
No B Moutian Double Room
Stayed in Sep 2025
Traveling with friends
2 review
10/10
Outstanding
Posted on Nov 12, 2025
The best place, and the owner is very kind and helpful in everything.the room very clean
Response from Property: 非常感謝您的好評!客棧步行到吳家裕標誌門(東門)300米,房間超大、床品舒適、乾淨衞生整齊,一次在用品質量佳、離景區近、提供旅遊線路規劃服務和購買優惠門票與演出票等等,真的非常超值。您不僅僅是訂了一間房,同時還是一次超值旅遊管家式服務體驗,期待您的再次光臨,祝您生活愉快
Keketketty
Xile Scenic Comfort Twin Room
Stayed in Aug 2025
Family
6 review
10/10
Outstanding
Posted on Sep 29, 2025
The owners are very kind, especially the wive. Unfortunately we only stay for a night. The location is very lovely. Nextdoor is supermarket. The room super clean and huuuuge! She reccomended a place to dinner, we managed to walk around after and enjoy the seasonal fruit and local snack. I love the area! Very close distance walking to east gate of the zhangjiajie park.
Response from Property: 非常感謝您的好評!客棧步行到吳家裕標誌門(東門)300米,房間超大、床品舒適、乾淨衞生整齊,一次在用品質量佳、離景區近、提供旅遊線路規劃服務和購買優惠門票與演出票等等,真的非常超值。您不僅僅是訂了一間房,同時還是一次超值旅遊管家式服務體驗,期待您的再次光臨,祝您生活愉快
M330658****
Xiyue Mountain-View King Room (Double Bed)
Stayed in Jul 2025
Solo traveler
13 review
10/10
Outstanding
Posted on Aug 20, 2025
I stayed for two nights but regrettably forgot to take any pictures of the room. This guesthouse boasts an excellent location, situated right at the foot of Wulingyuan East Gate. In the evenings, you just walk downstairs and there's a bustling night market. It's incredibly convenient for both dining and accommodation. The environment is clean and well-maintained. The owner can also assist with purchasing entrance tickets. Definitely a recommended spot!
Original TextTranslated by Google
Response from Property: Thank you very much for your positive review! The inn is a 300-meter walk from the Wujiayu Gate (East Gate). The rooms are large, the bedding is comfortable, and the rooms are clean and tidy. The amenities are high-quality, the location is close to scenic spots, and they offer travel route planning services and discounted tickets and performance tickets. It's truly a great value. You're not just booking a room; you're also experiencing a great value travel butler service. We look forward to seeing you again and wish you a happy life.
M448742****
Xile Scenic Comfort Twin Room
Stayed in Jul 2025
Family
3 review
10/10
Outstanding
Posted on Aug 26, 2025
The guesthouse is super close to the East Gate, just a few minutes' walk away. There's a lively snack street right downstairs, making it incredibly convenient for food options. The owners are an incredibly kind couple. Our child had a minor mishap while climbing Tianmen Cave and sprained their ankle. The owner went out of his way to contact the scenic area staff to sort out follow-up arrangements and compensation. The owner's wife even brought over crutches. Their incredible thoughtfulness and support truly made our challenging trip feel so much warmer and more manageable. Plus, you can get discounted tickets for the scenic area and the Charming Xiangxi show directly from the owner.
Original TextTranslated by Google
Response from Property: Thank you very much for your positive review! The inn is a 300-meter walk from the Wujiayu Gate (East Gate). The rooms are large, the bedding is comfortable, and the rooms are clean and tidy. The amenities are high-quality, the location is close to scenic spots, and they offer travel route planning services and discounted tickets and performance tickets. It's truly a great value. You're not just booking a room; you're also experiencing a great value travel butler service. We look forward to seeing you again and wish you a happy life.
115803****
No B Moutian Double Room
Stayed in Jun 2025
Family
2 review
10/10
Outstanding
Posted on Jul 26, 2025
The owners are incredibly warm and helpful! They not only allowed us to check in early but also helped us plan our itinerary for the scenic area, ensuring we didn't waste any time or take unnecessary detours. What's more, the unlimited cable car and sky ladder tickets we bought directly from them were not only cheaper but also incredibly convenient. I honestly *highly* recommend purchasing all your park tickets through them – it truly makes everything worry-free! Traveling with our child, we were especially grateful that the owner prepared six bottles of water for us every single day! On our last day, we left our luggage with them and went into the mountains unburdened. When we returned to pick up our bags, feeling the heat, the owner even turned on the air conditioning for us and offered us sliced watermelon – so incredibly thoughtful! I wholeheartedly recommend staying here!
Original TextTranslated by Google
Response from Property: Thank you very much for your positive review! The inn is a 300-meter walk from the Wujiayu Gate (East Gate). The rooms are large, the bedding is comfortable, and the rooms are clean and tidy. The amenities are high-quality, the location is close to scenic spots, and they offer travel route planning services and discounted tickets and performance tickets. It's truly a great value. You're not just booking a room; you're also experiencing a great value travel butler service. We look forward to seeing you again and wish you a happy life.
Haoma
Xiyue Mountain-View King Room (Double Bed)
Stayed in Jun 2025
Family
3 review
10/10
Outstanding
Posted on Jul 16, 2025
Facilities: Very well-equipped, they have everything you could need. Cleanliness: Housekeeping was done daily and on time. Ambiance: The Chinese-style decor was very pleasant. Service: The staff were incredibly warm, attentive, and always ready to assist with our requests. A major highlight was their help in purchasing tickets for various attractions, which saved us a significant amount of money. Thumbs up! 👍
Original TextTranslated by Google
Response from Property: Thank you very much for your positive review! The inn is a 300-meter walk from the Wujiayu Gate (East Gate). The rooms are large, the bedding is comfortable, and the rooms are clean and tidy. The amenities are high-quality, the location is close to scenic spots, and they offer travel route planning services and discounted tickets and performance tickets. It's truly a great value. You're not just booking a room; you're also experiencing a great value travel butler service. We look forward to seeing you again and wish you a happy life.
Leorae
No B Moutian Double Room
Stayed in May 2025
Family
12 review
10/10
Outstanding
Posted on Jun 13, 2025
The room was clean and the staff were so nice and helpful. They patiently explained the best route to take to explore Zhangjiajie National Forest Park in 2 days without a guide and the instructions were really easy to follow. They can also book tickets with discounts. Note: Cable Car and Bailong Elevator tickets do not offer discounted passes to foreigners so the staff can help you book those tickets to get a discount. They also helped us do our laundry for free. The location is great. It is very close to the East Entrance of Zhangjiajie National Forest Park. There are many shops and restaurants nearby. At night there are street vendors open a block away with local food to try. There is an all-you-can-eat simple breakfast restaurant a block away for only 15 RMB per person and the food was decent and filling.
Response from Property: Thank you very much for your good review! The inn is 300 meters away from Wujiayu Gate (East Gate). The room is super large, the bedding is comfortable, clean and tidy. The supplies are of good quality, close to the scenic spot, and provide travel route planning services and purchase of discounted tickets and performance tickets, etc. It is really worth it. You not only booked a room, but also a super value travel butler service experience. I look forward to your visit again and wish you a happy life
Guest User
No B Moutian Double Room
Stayed in Oct 2025
Solo traveler
23 review
10/10
Outstanding
Posted on Nov 19, 2025
Walking distance to the east gate. The host was helpful to give suggestions to visit the park. I followed his plan and visited a lot of places during two days. He also bought tickets for me at a discounted price
Response from Property: 非常感謝您的好評!客棧步行到吳家裕標誌門(東門)300米,房間超大、床品舒適、乾淨衞生整齊,一次在用品質量佳、離景區近、提供旅遊線路規劃服務和購買優惠門票與演出票等等,真的非常超值。您不僅僅是訂了一間房,同時還是一次超值旅遊管家式服務體驗,期待您的再次光臨,祝您生活愉快
Guest User
Xiyue Mountain-View King Room (Double Bed)
Stayed in Oct 2025
Couple
8 review
9.5/10
Amazing
Posted on Nov 10, 2025
Lovely hosts and great location. They booked all the attractions for us after spending thirty minutes discussing what we wanted to do and when considering the wet weather. Only down fall was the bed was very hard
Response from Property: 非常感謝您的好評!客棧步行到吳家裕標誌門(東門)300米,房間超大、床品舒適、乾淨衞生整齊,一次在用品質量佳、離景區近、提供旅遊線路規劃服務和購買優惠門票與演出票等等,真的非常超值。您不僅僅是訂了一間房,同時還是一次超值旅遊管家式服務體驗,期待您的再次光臨,祝您生活愉快
Guest User
No B Moutian Double Room
Stayed in Oct 2025
Couple
11 review
10/10
Outstanding
Posted on Nov 6, 2025
We had a great stay, the owner was very kind. He tried his best to help us plan for the park.
The walls are a bit thin, making it somewhat loud in the morning. Lastly, the bed was somewhat hard for us.
In general the stay was great though with an amazing location!
Response from Property: 非常感謝您的好評!客棧步行到吳家裕標誌門(東門)300米,房間超大、床品舒適、乾淨衞生整齊,一次在用品質量佳、離景區近、提供旅遊線路規劃服務和購買優惠門票與演出票等等,真的非常超值。您不僅僅是訂了一間房,同時還是一次超值旅遊管家式服務體驗,期待您的再次光臨,祝您生活愉快
Guest User
Xiyue Mountain-View King Room (Double Bed)
Stayed in Sep 2025
Solo traveler
7 review
9.0/10
Great
Posted on Oct 27, 2025
This hotel is perfect if you want to visit Zhangjiajie National Park, it’s really close to the East Gate, which makes everything super convenient. The room was very spacious and comfortable, and I really liked that the sink wasn’t inside the shower area. Everything went smoothly during my stay, and the staff was friendly and helpful. Definitely a great choice for anyone visiting the park!
Response from Property: 非常感謝您的好評!客棧步行到吳家裕標誌門(東門)300米,房間超大、床品舒適、乾淨衞生整齊,一次在用品質量佳、離景區近、提供旅遊線路規劃服務和購買優惠門票與演出票等等,真的非常超值。您不僅僅是訂了一間房,同時還是一次超值旅遊管家式服務體驗,期待您的再次光臨,祝您生活愉快
Guest User
Xile Scenic Comfort Twin Room
Stayed in Mar 2025
Family
5 review
10/10
Outstanding
Posted on Jun 25, 2025
its just 8mins walk to the zhangjiajie national park. the guy at the counter help us to arrange the route and buy us the ticket in advance. very helpful.
Response from Property: Thank you very much for your positive review! The inn is a 300-meter walk from the Wujiayu Gate (East Gate). The rooms are large, the bedding is comfortable, and the rooms are clean and tidy. The amenities are high-quality, the location is close to scenic spots, and they offer travel route planning services and discounted tickets and performance tickets. It's truly a great value. You're not just booking a room; you're also experiencing a great value travel butler service. We look forward to seeing you again and wish you a happy life.
Anonymous User
Xirong Spacious Family Suite
Stayed in Mar 2025
Family
5 review
10/10
Outstanding
Posted on Apr 7, 2025
A good place, 8 minutes walk to zhangjiajie national park east gate. Surrounded by a lot of mini market, restaurant, which is really convenient. The receptionist will explain how to get around zhangjiajie. They also offer to help you to buy the zhangjiajie national park tickets with good price, I don't know how much, since I've bought and can't cancel
Response from Property: Dear Valued Guest, Thank you SO MUCH for your radiant review! 🌟 We're thrilled you loved our route tips for Zhangjiajie's breathtaking views – sharing local secrets is our passion! 😊 Your kind words about the spacious rooms, clean facilities, and prime location (with all those yummy food spots nearby 🥟) truly warm our hearts. Nothing makes us happier than being your "problem-solver" during the trip! Your wish for our success is the ultimate motivation. Wishing YOU endless adventures filled with kindness wherever you go! 🚀 Can't wait to welcome you back for more mountain magic!
Guest User
Xiyue Mountain-View King Room (Double Bed)
Stayed in Mar 2025
Traveling with friends
5 review
10/10
Outstanding
Posted on Apr 7, 2025
Best service👍💯 for the owner. The owner give more information about how rute to walk when we go to Zhangjiajie National Park. Good rute & beautiful view. Thanks for him. The owner is very kind & nice, helps whatever we need. Good location hotel, big room, clean room & toilet. Hotel in front of street food & restauran also mini market. Success for Owner.
Response from Property: Dear Valued Guest, Thank you SO MUCH for your radiant review! 🌟 We're thrilled you loved our route tips for Zhangjiajie's breathtaking views – sharing local secrets is our passion! 😊 Your kind words about the spacious rooms, clean facilities, and prime location (with all those yummy food spots nearby 🥟) truly warm our hearts. Nothing makes us happier than being your "problem-solver" during the trip! Your wish for our success is the ultimate motivation. Wishing YOU endless adventures filled with kindness wherever you go! 🚀 Can't wait to welcome you back for more mountain magic!