Poetry Hotel Lishui

Poetry Hotel Lishui Reviews

Poetry Hotel Lishui

388 Huayuan Road, Liandu District, Lishui City, Zhejiang Province, Liandu District, Lishui, Zhejiang, ChinaView Hotel Details
Poetry Hotel Lishui
Poetry Hotel LishuiPoetry Hotel LishuiPoetry Hotel Lishui
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Poetry Hotel Lishui Guest Reviews

4.7/5
Outstanding
2611 review
Verified reviews
Location4.7
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(2611)
Positive reviews(2533)
Reviews with photos/video(544)
Delicious breakfast(311)
Friendly front desk staff(181)
Large rooms(142)
Well decorated(112)
Average sound insulation(81)
Luxurious(46)
Delicious buffet(14)
Negative reviews(78)
Guest User
Selection Twin Room
Stayed in Sep 2024
Family
4 review
5.0/5
Outstanding
Posted on Oct 10, 2024
Very modon clean
Response from Property: 尊敬的貴賓：感謝您選擇麗水寶廷酒店，非常高興您有個愉快的入住體驗，您高度的肯定給予了我們很多的喜悦和鼓勵。我們真誠期待您再次光臨！
Shuling Ho
Selection Twin Room
Stayed in May 2024
Family
7 review
4.7/5
Amazing
Posted on Jul 2, 2024
Breakfast has lots of variety, room is clean with great view, but no washer/ dryer for laundry, and air conditioner wouldn’t go lower than 25 degree, plus comforter is very heavy thick, too hot to sleep
Response from Property: 尊敬的賓客：感謝您選擇麗水寶廷酒店，您的滿意與支持是我們砥礪前行的動力。酒店注重每一位賓客的入住體驗，期待下次相見我們能給到您一個如家的體驗，祝您工作順利闔家幸福！
Anna MV
Superior Queen Room
Stayed in Feb 2024
Solo travelers
6 review
5.0/5
Outstanding
Posted on Mar 20, 2024
A very clean, beautiful hotel that offers good services and rich selections of breakfast. I enjoyed my 3 days of stay there while visiting my friends. I will book the hotel again next time I come to Lishui.
Response from Property: Dear Guest, Thank you for staying with Poetry Hotel Lishui, and taking the time to share your experience. Wish you have thoughtful service, well-appointed facilities, and confortable environment have created you a pleasant stay with us! We sincerely looking forward to walmly welcome you back in near future!
Chi-Lun Wu
Business King Room
Stayed in Oct 2023
Business travelers
177 review
1.0/5
Posted on Nov 10, 2023
This hotel does not have business license at a visible location for consumers. This hotel also refuses provide invoice/proof of stay for me to file reimbursement. The front desk staff was unable to find my reservations due to them using Chinese on non-Chinese passport customer (myself). They front desk staff were also not professional due to lack of training.
Response from Property: 尊敬的賓客，您好！感謝您第二次選擇麗水寶廷酒店，並與我們分享您的住店體驗。但非常遺憾，由於您的訂單問題，我們依然沒有辦法滿足您開票和水單的需求。在您第一次入住的時候選擇了酒店的預付訂單，您下訂單界面也有提示“攜程開票”而非“酒店開票”，您和您朋友要求酒店為您開具發票被拒絕後，要求酒店按照您在攜程上的付款金額為您提供賬單，我們也告知到您可以為您提供無金額賬單，同時攜程客服也建議您修改成為現付訂單，酒店可以為您正常開具發票和賬單，很遺憾您未對訂單進行修改。因為無法滿足您的要求，您在第一次入住後，給我們留下了差評。您這次入住還是選擇了攜程預付訂單，我們依然無法為您提供發票和水單，您在離店後以同樣的理由給予酒店差評，並投訴至了12315。經市場監督部門調查，酒店有正常證件提供，屬於合法合規經營。希望您能理解，如您需要酒店為您提供賬單與發票，您可以在下次入住時選擇攜程的“到店付”訂單哦，祝您生活愉快！
Guest User
Selection Twin Room
Stayed in Nov 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Jan 7, 2025
Lyre good good !
Response from Property: 尊敬的貴賓：感謝您選擇麗水寶廷酒店，非常高興您有個愉快的入住體驗，您高度的肯定給予了我們很多的喜悦和鼓勵。我們真誠期待您再次光臨！
Guest User
Superior Queen Room
Stayed in Nov 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 5, 2023
Very nice hotel with a parking equipped of charging station
Response from Property: 尊敬的貴賓：感謝您選擇麗水寶廷酒店，非常高興您有個愉快的入住體驗，您高度的肯定給予了我們很多的喜悦和鼓勵。我們真誠期待您再次光臨！
SHEUNG CHUNG JANE
Classic King Room
Stayed in Jun 2023
Business travelers
2 review
3.2/5
Posted on Jul 4, 2023
There was only one chinese restaurant where they only catered group guest. And the "All Day Dining Restaurant" did not open for dinner and no room service provided. So, consider you do not have chinese yuan and no wechat pay on your phone, should consider bringing your own snack if you stay here. Also, this is the only hotel that they charge their guest RMB150 for using their gym.
Response from Property: 尊敬的客人，您好！非常感謝您選擇入住麗水寶廷酒店。看到您的點評，我們很傷心沒能給客官您滿意的入住體驗，這是我們最大的遺憾。關於您提及的問題酒店非常重視，我們已向相關部門反饋。我們有注意到您有提及到關於泳池的問題，可能存在誤解。康體中心歸屬於温德姆酒店，對於非温德姆酒店住店的賓客是需要收費，收費標準為300元/位，而寶廷酒店自身未配備康體中心，因此寶廷酒店的住店賓客如有健身需求，可付費使用温德姆康體中心，享受優惠價150元/位。
Buzzer
Deluxe Suite
Stayed in May 2023
Couples
9 review
4.2/5
Very Good
Posted on Jul 17, 2023
The hotel is awesome. It is just a pity, that they don't offer more dinner possibilities (for example a dinner Buffet).
Response from Property: Dear Guest, Thank you for staying with Poetry Hotel Lishui, and taking the time to share your experience. Wish you have thoughtful service, well-appointed facilities, and confortable environment have created you a pleasant stay with us! We sincerely looking forward to walmly welcome you back in near future!
Guest User
Selection Twin Room
Stayed in Jan 2025
Travel with friends
2 review
5.0/5
Outstanding
Posted on Feb 5, 2025
very good
Response from Property: 尊敬的貴賓：感謝您選擇麗水寶廷酒店，非常開心您有個愉快的入住體驗，您的鼓勵與支持是對我們最大的肯定，我們會再接再厲繼續提升我們的服務質量，期待再次見面~
CraftyDing
Selection King Room
Stayed in Jul 2024
Business travelers
34 review
5.0/5
Outstanding
Posted on Sep 20, 2024
Very well
Response from Property: 尊敬的貴賓：感謝您選擇麗水寶廷酒店，非常高興您有個愉快的入住體驗，您高度的肯定給予了我們很多的喜悦和鼓勵。我們真誠期待您再次光臨！
Tsung Wei Hsu
Deluxe King Room
Stayed in Mar 2024
Business travelers
20 review
4.7/5
Amazing
Posted on Apr 16, 2024
Nice and great
Response from Property: Dear Guest, Thank you for staying with Poetry Hotel Lishui, and taking the time to share your experience. Wish you have thoughtful service, well-appointed facilities, and confortable environment have created you a pleasant stay with us! We sincerely looking forward to walmly welcome you back in near future!
Shaohongyu
Superior Queen Room
Stayed in Oct 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 25, 2023
good service
Response from Property: 尊敬的貴賓：感謝您選擇麗水寶廷酒店，非常開心您有個愉快的入住體驗，您的鼓勵與支持是對我們最大的肯定，我們會再接再厲繼續提升我們的服務質量，期待再次見面~
HAMMAM ALARDA
Selection Twin Room
Stayed in Apr 2023
Business travelers
59 review
5.0/5
Outstanding
Posted on May 23, 2023
Nice trip comfortably
Response from Property: Dear Valued Guest,Thank you for your review of the Potery Hotel.We're thrilled to hear that you had a perfect experience during your stay.We look forward to welcoming you back for another perfect experience in the future. See you next time!
SavageYJ
Deluxe Twin Room
Stayed in Jun 2024
Family
8 review
4.0/5
Very Good
Posted on Jul 27, 2024
The hotel has a good location, it is in the central area, the internal environment is very good, the underground parking lot is also large and there are charging piles, but the room soundproofing is a bit poor, the service is OK~
Original TextTranslated by Google
Response from Property: 尊敬的賓客，您好，感謝您選擇麗水寶廷酒店。非常抱歉由於設施設備的原因未能給您此次帶來良好的住店感受。在您下次入住時我們為您安排相對安靜的樓層，希望能給您不一樣的體驗。期待您的再次光臨。
Anonymous User
Classic Twin Room
Stayed in Jun 2024
Family
2 review
3.5/5
Posted on Jul 22, 2024
It is connected to the hotel next door, and the hardware is definitely benefited from the hotel next door. It seems luxurious but there is no swimming pool, which is incomprehensible. There was no welcome fruit when checking in. I called and a simple banana and a pear were delivered. I forgot what else. As a platinum member of Ctrip, I wanted to upgrade the room, but was told that the hotel had a company booking more than 500 rooms for a meeting, and there were no vacancies for upgrading. This is really good luck. The lobby concierge did not take the initiative to carry the luggage. The staff was slow to respond to emergencies, inexperienced, and unprofessional. For a room price of more than 500, I can't ask for too much, and can only enjoy such service.
Original TextTranslated by Google
Response from Property: 尊敬的客人：感謝您告知我們有在您入住本酒店期間所遇到的問題，非常遺憾未能達到您的期望。針對您提出員工禮貌及積極性的問題，酒店管理層非常重視，“知所需，心安為嘉”是我們秉承的待客之道，我們將加強對員工服務意識的培訓，不斷完善服務品質，為賓客提供細緻周到的入住及用餐體驗，誠摯期待您的再次光臨以感受我們的進步。