Hotel Excelsior

Hotel Excelsior Reviews

Hotel Excelsior

Hofmattstrasse 38, Zermatt, Canton of Valais, 3920, SwitzerlandSee Hotel Details
Hotel Excelsior
Hotel ExcelsiorHotel ExcelsiorHotel Excelsior
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1 night

Guest Reviews

8.7/10
Very Good
126 review
Verified reviews
Location9.0
Amenities8.2
Service8.8
Cleanliness8.9
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All reviews(126)
Positive reviews(32)
Reviews with photos/video(10)
Awesome rooms(11)
Great location(10)
Awesome stay(9)
Friendly host(8)
Delicious breakfast(6)
Clean and tidy(5)
J Chang
Suite with Mountain View
Stayed in Jun 2025
Family
20 review
10/10
Outstanding
Posted on Jul 14, 2025
If you love Matterhorn, it’s where you should stay. Close to Main Street and station.
Anonymous User
Deluxe Double Room, 2 Twin Beds, Balcony, Mountain View
Stayed in Mar 2025
Family
13 review
9.5/10
Amazing
Posted on Apr 15, 2025
Great location with clean place, easy to find restaurants around the hotel
Ang Choon Beng
Suite with Mountain View
Stayed in Apr 2024
Solo traveler
19 review
10/10
Outstanding
Posted on May 7, 2024
Nice hotel, book the suite and got room 1120. Sitting at balcony and can see Matterhorn
YIP
Economy Double Room
Stayed in Sep 2024
Couple
2 review
10/10
Outstanding
Posted on Oct 26, 2024
Great stay in Zermatt! Our room was upgraded, and it was large with a balcony offering a stunning view of the Matterhorn.
Guest User
Double Room South with Balcony
Stayed in Apr 2024
Couple
44 review
9.5/10
Amazing
Posted on May 1, 2024
Very close to train station, easy to be found Hotel staff was very friendly and allowed us to have early check-in. Room is clean and cozy, balcony view is good. I cant complain much
Ladda
Economy Double Room
Stayed in Oct 2023
Traveling with friends
12 review
10/10
Outstanding
Posted on Nov 28, 2023
Staff very helpful and friendly, very clean room. Nice place to stay .great views from the room
Taiyang
Single Room
Stayed in Aug 2023
Solo traveler
4 review
8.5/10
Very Good
Posted on Nov 30, 2023
Location is good in the center of the city. Breakfast is delicious and view from the room is great.
Guest User
Economy Double Room
Stayed in Oct 2023
Couple
56 review
9.0/10
Great
Posted on Nov 23, 2023
Nice Location with Nice receptionist and chef.They are very helpful and nice！
Philip Timothy
Economy Double Room
Stayed in Oct 2023
Couple
25 review
10/10
Outstanding
Posted on Nov 14, 2023
5 mins walk from the train station. Friend and helpful staff.
Jackzi
Single Room
Stayed in Oct 2023
Solo traveler
3 review
10/10
Outstanding
Posted on Nov 25, 2023
Great room and breakfast for single traveler.
Anonymous User
Standard Double or Twin Room
Stayed in Jan 2023
Couple
2 review
8.0/10
Very Good
Posted on Feb 26, 2023
The location and the room was great!
Ricardo Cardozo
Double Room South with Balcony
Stayed in Dec 2022
Solo traveler
86 review
10/10
Outstanding
Posted on Jan 31, 2023
Really nice view
Guest User
Double Room South with Balcony
Stayed in May 2025
Family
7 review
8.0/10
Very Good
Posted on Jun 5, 2025
Zermatt station will be reached within 10 minutes walk to the hotel, the hotel room has a terrace, you can see the Matterhorn, unfortunately stayed two nights in bad weather, could not see
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Guest User
Double Room South with Balcony
Stayed in Nov 2024
Couple
2 review
7.0/10
Posted on Dec 14, 2024
The room had a balcony with a view of the Matterhorn, so I was able to relax and enjoy the view. The amenities were minimal.
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Guest User
Single Room
Stayed in Sep 2024
Solo traveler
16 review
10/10
Outstanding
Posted on Dec 19, 2024
It was enough for one night for one person. The location is very good, within walking distance from the station. You can also walk to the bridge where you can see the Matterhorn sunrise. The breakfast was delicious, with a wide variety of cheeses, hams, and fruits. I'd like to stay again!
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