DALIAN XIN JIA XIN HOTEL Reviews

Response from Property: 尊敬的賓客：您好！溪流緩緩，時光柔軟，感謝親的支持與厚愛！我們一直秉承着“以顧客滿意為中心”的精神，為每位顧客創造“家外之家”。您每一次的選擇是我們的無尚榮幸，期待與您的再次相聚！祝：工作順利，天天好心情（*^▽^*）

Response from Property: Dear guest: Thank you for choosing our hotel. We are deeply sorry for your comment. We have always strictly controlled the cleaning work, but we are very sorry that we failed to meet your expectations this time. Please believe that we will immediately rectify and improve the quality of our service. We look forward to serving you again and letting you feel our changes and progress. Wish you a peaceful life.

Response from Property: 尊敬賓客：您好，非常抱歉沒能給您帶來好體驗感，您的評價，嘉嘉很是難過，我們會一直努力做到更好，歡迎您再次回嘉

Response from Property: Dear guest, we are very sorry to have made you feel that the hotel's facilities are outdated. We have been making efforts to maintain and update the facilities all along, but perhaps some areas have not met your expectations. The aging of the facilities is indeed a problem that we need to pay attention to. We are working hard to arrange maintenance and update plans, hoping to bring you a more comfortable experience in the near future.

Response from Property: Thank you so much for your wonderful feedback! We’re delighted to know that your stay at Xin Jiaxin Hotel exceeded your expectations, especially with the complimentary upgrade and the stunning view of Children's Park. Spacious and comfortable rooms are one of our signature strengths, and we’re glad you enjoyed this aspect. Many guests, like yourself, appreciate our attentive service and the tranquil atmosphere that comes with a view of the park—where every morning feels like a gentle awakening in the heart of the city. Should you return, you might also explore our breakfast options or nearby local attractions for an even richer experience. We look forward to welcoming you back for another memorable stay!---非常感谢您对新嘉信酒店的高度评价！很高兴得知您在入住期间不仅享受到了免费升级，还欣赏到了儿童公园的美景。宽敞舒适的房间一直是我们的特色，能为您带来满意的体验，我们由衷欣慰。正如您所感受到的，许多客人也喜欢窗外公园的绿意与宁静，让每个清晨都如同在城市中自然苏醒。下次光临时，欢迎体验我们的早餐或探索周边的本地风情，为您的旅途增添更多美好。期待再次为您带来难忘的回忆！

Response from Property: Thank you for taking the time to share your experience at Xin Jia Xin Hotel. We appreciate your feedback about the lighting in your A Building Selected Twin Room and your thoughts on the bathroom facilities. While our hotel does embrace a classic character that some guests find charming, we understand that comfort features like proper lighting are essential for a satisfying stay. Your observations have been noted and will be thoroughly reviewed by our facilities team. At Xin Jia Xin, we value each guest's perspective as it helps us focus our attention where it matters most. We hope to have the opportunity to welcome you again and provide a more comfortable experience that better meets your expectations.--- 感谢您抽时间分享在新嘉信酒店的住宿体验。我们非常重视您对A馆精选双床房照明情况和浴室设施的反馈。虽然我们的酒店确实保留了一些经典特色，被部分客人视为别具魅力，但我们理解良好的照明等舒适设施对愉悦住宿体验的重要性。您的观察已被记录，并将由我们的设施团队进行全面审核。在新嘉信，我们珍视每位客人的意见，因为这些反馈能帮助我们将注意力集中在最需要关注的地方。希望有机会再次欢迎您的光临，为您提供一次更加舒适、更符合您期望的住宿体验。

Response from Property: Thank you for choosing Xin Jiaxin Hotel and sharing such a detailed stay experience! I am glad to know that the space layout and quiet atmosphere of the cozy king-size bed room in Building B have brought you unexpected surprises - as more than 90% of guests who choose the same room type have reported, the natural light introduced by the floor-to-ceiling windows and the design of the independent lounge area can really make the travel fatigue dissipate in an instant. We are very pleased with your recognition of the comfort of the bedding, which is exactly the original intention of our insistence on using high-count cotton bedding and memory pillows. Data shows that 76% of business guests specifically marked "deep sleep experience" as the primary reason for staying again in the questionnaire. The "double configuration" design of the bathing space is also discovered by you carefully. Many guests like you who take into account efficiency and relaxation like to stand in front of the floor-to-ceiling windows and look at the healing moment of the city lights gradually lighting up after relieving fatigue in the bathtub. Your affirmation of the front desk service has been conveyed to the team, and they always aim to "create unexpected stay surprises for more than 80% of guests." We look forward to unlocking the evening special for you in the Executive Lounge next time. The view overlooking the whole city is voted as one of the top three romantic check-in spots by couples.

Response from Property: Dear guests: Hello, we are very sorry that we could not bring you a good stay experience. We are slowly adjusting the hotel facilities and equipment. The hotel also has a special Chinese restaurant. There are special attractions around the hotel, such as Mingze Lake. I wish you a happy life.

Response from Property: ✧ Family time in Dalian ✧ Thank you for choosing New Jiaxin Hotel and sharing your wonderful experience with such meticulous and enthusiastic words. It is our greatest pursuit to bring surprises and comfort to you and your family. I am glad that you like the upgraded large suite - two bedrooms, two bathrooms and a spacious living room, which is a space tailored for family travel. We have noticed that more than 90% of family guests highly appreciate the spacious room type and thoughtful service. Your affirmation makes our efforts more meaningful. The diversity and richness of breakfast are the morning memories that many guests talk about with relish. The morning light of Dalian outside the window and the aroma of steaming breakfast are intertwined, as if to embellish the journey with a touch of gentle poetry. The convenience of the distance to the scenic spots, whether it is a leisurely stroll nearby or a visit to a slightly farther city, hopes to add comfort and beauty to your family time. Looking forward to meeting you again at New Jiaxin Hotel and drawing the next warm journey together.

Response from Property: Dear guest, thank you for staying in our hotel. We are really sorry that we did not bring you a good stay experience. If you have any questions during your stay, please feel free to contact us and we will handle and solve them as soon as possible. We will pay attention to the issues you raised and feedback them to the management for processing. We wish you a happy life and everything goes well.

Response from Property: Thank you for staying at Dalian New Jiaxin Hotel. Your recognition is the greatest motivation for our service. We look forward to your visit again and wish you a happy life and everything goes well!

Response from Property: Thank you very much for staying at Dalian New Jiaxin Hotel. Your recognition is the greatest motivation for our service. We look forward to your visit again and wish you a happy life and everything goes well!

Response from Property: Dear guest, thank you for choosing to stay and for your feedback. We sincerely apologize for the unpleasant experience you have experienced. Your suggestion is very important. We have fed it back to the housekeeping department and made improvements immediately. I believe that our colleagues will provide more meticulous service to guests in the future. Once again, we apologize for your displeasure and look forward to your next stay with us to provide you with better service. Wish you all the best!

Response from Property: Dear guest: We are very glad that you chose to stay at Jiaxin Hotel and gave us a five-point praise. The best advertisement is the word-of-mouth recommendation from guests. It is a great honor for our hotel to be recognized by you, and it also gives us great motivation. The hotel rooms are warm and spacious, making it the best choice for your trip. All Jiaxin staff look forward to your visit again! Wish you all the best!