Shangri-La Fuzhou

Shangri-La Fuzhou Reviews

Shangri-La Fuzhou

No.9 South Xinquan Road, Gulou District, Fuzhou, Fujian, 350005, ChinaView Hotel Details
Shangri-La Fuzhou
Shangri-La FuzhouShangri-La FuzhouShangri-La Fuzhou
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Shangri-La Fuzhou Guest Reviews

4.7/5
Outstanding
6719 review
Verified reviews
Location4.7
Amenities4.5
Service4.7
Cleanliness4.7
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All reviews(6719)
Positive reviews(6560)
Reviews with photos/video(1795)
Delicious breakfast(511)
Friendly front desk staff(297)
Perfect for business trips(244)
Located downtown(188)
Luxurious(79)
Great swimming pool(71)
Loved the night views(63)
Excellent afternoon tea(39)
Negative reviews(159)
Anonymous User
Deluxe 2-bed Room
Stayed in Feb 2025
Couples
15 review
5.0/5
Outstanding
Posted on Mar 20, 2025
Friendly & helpful staff. Clean bedroom & bathroom. Happy with the size of the room. Complimentary a plate of fruits & small “chinese jelly” dessert drinks. 5 stars alright.
Philip Q
Deluxe King Room
Stayed in Nov 2024
Couples
13 review
5.0/5
Outstanding
Posted on Dec 20, 2024
Good breakfast spread of Chinese and English food. A few live-stations where food is freshly prepared for guests. The hotel staff were attentive, especially Andy from reception. Nice view of Wuyi Square at night, including a photo of the white tower at night.
Response from Property: Dear Guest,thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Eric MommejacGeneral Manager
Guest User
Deluxe King Room
Stayed in Nov 2024
Travel with friends
15 review
4.7/5
Amazing
Posted on Dec 28, 2024
It is located at the centre of Fuzhou city and it has a good view to 五一广场, you can view from the hotel and enjoy the daily raising flag ceremony at your room.
Response from Property: Dear Guest,thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Eric MommejacGeneral Manager
Kanterry
Deluxe King Room
Stayed in Nov 2024
Other
34 review
4.0/5
Very Good
Posted on Dec 17, 2024
I came for the Fuzhou marathon, this is a nice hotel n there’s a shopping mall next to it with plenty of food choices
Response from Property: Dear Guest,thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Eric MommejacGeneral Manager
Kian Siang Charlton
Deluxe 2-bed Room
Stayed in Nov 2024
Travel with friends
10 review
5.0/5
Outstanding
Posted on Dec 10, 2024
Staffs are polite and helpful. Great location. Near subway station and shopping malls.
Response from Property: Dear Guest,thank you for staying with us and for leaving your valuable review. We are happy to hear about your positive visit and great experience. Thank you for the compliments and recommendations. We wish to welcome you to Shangri-La Hotel, Fuzhou in the near future.Sincerely,Eric MommejacGeneral Manager
Eric
Deluxe 2-bed Room
Stayed in Jan 2025
Couples
10 review
4.2/5
Very Good
Posted on Feb 27, 2025
This hotel has held up well for it's age, as it is well maintained. The facilities and service personnel are definitely top-notched. Sleep quality was great. So was the food offerings at the Horizon Floor. However we are not thrilled by the location of the hotel. The adjoining shopping was easily accessible, but the 2 subway lines were quite a distance walk. Would certainly stay again if we are back.
Jiang
Deluxe King Room
Stayed in Dec 2024
Couples
2 review
5.0/5
Outstanding
Posted on Feb 1, 2025
We really enjoyed our stay at Shangri-La Fuzhou. In particular, Besty at the front desk provided excellent service, was very helpful and even prepared a beautiful cake for us to help celebrate our anniversary! We will definitely come back in the future.
Response from Property: Dear Guest,thank you for staying with us and for leaving your valuable review. We are happy to hear about your positive visit and great experience. Thank you for the compliments and recommendations. We wish to welcome you to Shangri-La Hotel, Fuzhou in the near future.Sincerely,Eric MommejacGeneral Manager
Lingyan
Deluxe 2-bed Room
Stayed in Dec 2024
Family
14 review
5.0/5
Outstanding
Posted on Jan 5, 2025
We thoroughly enjoyed our stay at Shangri-La Fuzhou. The location is excellent, conveniently within walking distance of numerous local eateries and renowned attractions such as Sanfang Qixiang and Shangxiahang. Special thanks to Frank for his outstanding hospitality, which made our experience even more memorable.
Response from Property: Dear Guest,thank you for staying with us and for leaving your valuable review. We are happy to hear about your positive visit and great experience. Thank you for the compliments and recommendations. We wish to welcome you to Shangri-La Hotel, Fuzhou in the near future.Sincerely,Eric MommejacGeneral Manager
Guest User
Deluxe 2-bed Room
Stayed in Dec 2024
Couples
4 review
3.7/5
Posted on Jan 6, 2025
I had called hotel and they said hotel should help to receive the items I ordered from taobao, but they rejected to receive the items when the items come to hotel. So the items I ordered were returned to seller. Why ? Please don't say to help clients tohelp receive the items if you don't want to do that .
Response from Property: Dear Guest:Thank you for sharing your feedback via Trustyou. We are truly sorry that your hotel experience fell short of expectations. Please rest assured that we take your feedback very seriously and will investigate to prevent any further occurrence. I do sincerely appreciate sharing with us your suggestions, and please do not hesitate to contact us directly at e-mail address eric.mommejac@shangri-la.com.We look forward to hearing from you soon.Sincerely,Eric MommejacGeneral Manager
Wenji Z
Deluxe King Room
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 3, 2025
I hadn't been back to Fuzhou in a long time, so I was really excited to finally make the trip. The Shangri-La totally lived up to the hype. The service was incredible – I felt like royalty from the moment I pulled up. The breakfast buffet was amazing! So many choices, and everything tasted fantastic. I especially loved 蛤蜊煎蛋. Overall, my stay was top-notch. The hotel is super luxurious, and the staff went above and beyond, especially thanks to 小占 for helping me with everything! I can't recommend it enough!
Response from Property: Dear Guest,thank you for staying with us and for leaving your valuable review. We are happy to hear about your positive visit and great experience. Thank you for the compliments and recommendations. We wish to welcome you to Shangri-La Hotel, Fuzhou in the near future.Sincerely,Eric MommejacGeneral Manager
Chozzer
Deluxe King Room
Stayed in Feb 2025
Travel with friends
71 review
4.0/5
Very Good
Posted on Mar 10, 2025
Hotel room are a bit old. Breakfast as expected from Shangri-la very good.
Response from Property: 尊敬的賓客, 十分感謝您選擇福州香格里拉,並給予慷慨的點評。您能選擇入住香格里拉是我們的榮幸。酒店位於鼓樓區中心地帶,交通便利,出行方便。酒店毗鄰五一廣場,距離福州長樂機場僅需45分鐘車程,可步行至1/2號線(南門兜)、于山風景公園等景區,可享受風韻古城與現代都市的無限魅力,是家庭旅行和商務出行的理想之選。您的滿意就是我們的動力,我們將努力秉持熱情好客的態度及體貼入微的服務,為您創造良好的環境及難忘的體驗。希望您下次蒞臨福州,香格里拉依然成為您的首選!
eric peter
Deluxe 2-bed Room
Stayed in Oct 2024
Family
3 review
4.5/5
Great
Posted on Nov 9, 2024
Breakfast so so. Room cleanliness not so good My auntie got itches when she stayed at 1st night. After moving to another room, the room was clean.
Swee Lai
Deluxe 2-bed Room
Stayed in Sep 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Oct 16, 2024
Good experience with shopping center beside but close too early for pathway access
Response from Property: Dear Guest,Thank you for deciding to stay at Shangri-La Hotel, Fuzhou. We are glad to hear that you have thoroughly enjoyed your time here and your kind words on our breakfast buffet, friendly and helpful service, and convenient location is most valuable. It was indeed our pleasure to have you here and we sure hope to see you again in a near future. Sincerely,Eric MommejacGeneral Manager
MILTONWEE
Deluxe King Room
Stayed in Jun 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jul 29, 2024
As to be expected of the Shangri-La Hotel, the level of Cleanliness, Service & Amenities are excellent. It is also quite centrally located in Fuzhou. In fact we are so confident & happy with the Shangri-La that we’ve already booked a room for when we spend our last day in Fuzhou, before returning to Singapore
Response from Property: Dear Guest: Thank you for staying with us and for leaving your valuable review. We are happy to hear about your positive visit and great experience. Thank you for the compliments and recommendations. We wish to welcome you to Shangri-La Hotel, Fuzhou in the near future.Sincerely,Eric MommejacGeneral Manager
Jason
Horizon Deluxe Queen Room-Two Beds
Stayed in Aug 2024
Business travelers
27 review
4.5/5
Great
Posted on Oct 31, 2024
It’s an old hotel, service and cleanliness good, but there’s an old smell.
Response from Property: Dear Guest,thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Eric MommejacGeneral Manager