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Verified reviews
Location8.9
Amenities8.6
Service8.7
Cleanliness8.9
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All reviews(397)
Positive reviews(366)
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Delicious breakfast(49)
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Close to scenic area(12)
Strange smell in room(10)
Tasty restaurant(6)
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Negative reviews(31)
Anonymous User
Taigu Double Bed Room
Stayed in Jun 2023
Business traveler
2 review
9.5/10
Amazing
Posted on Jul 15, 2023
ok
ok
ok
Response from Property: 非常感謝客官對我們酒店的滿意與肯定,做到讓客人滿意衹是我們的起點,驚喜和感動才是我們的目標,我們會不斷努力,繼續加油,期待您的下次入住,我們將會給您提供更多的貼心服務,同時也希望您可以將酒店推薦給您更多的朋友,感激不盡。
Guest User
Business Queen Room
Stayed in Jul 2024
Family
1 review
10/10
Outstanding
Posted on Aug 24, 2024
The air conditioning in the room is ok and the service is good, especially the breakfast is very rich, with hundreds of varieties, and tastes great, especially the local noodle soup tastes great. The food requirements of the elderly and children in the family can be matched. The porridge for the elderly, Children's sweets, the little ones don't want to leave
Original TextTranslated by Google
6/12
Response from Property: Hello dear guests! Thank you for your recognition and love for our hotel. Welcome to Yongzhou for tourism! The hotel has convenient transportation and free parking for consumers. Vehicles park in the underground parking lot and you can go directly to the room after swiping the room card. We strive to provide you with a quiet and peaceful resting environment. It has been sunny and hot recently. In order to meet the needs of most guests for cold air conditioning, the temperature of the central air conditioner is set at a lower temperature. The elderly and children still need to prevent catching cold. The breakfast room is on the first floor, open from 7 to 10 o'clock, with a rich variety to meet your nutritional needs for the day. Lemon ice water and black tea are prepared in the hotel lobby, and ice jelly powder is available in the restaurant. You are welcome to experience and taste it. The hotel has launched two new parent-child rooms, allowing you to enjoy happy parent-child time. We look forward to your stay again and wish you a safe life!
Guest User
Business Queen Room
Stayed in Jul 2024
Solo traveler
1 review
10/10
Outstanding
Posted on Sep 1, 2024
The entire hotel decoration made me feel low-key yet luxurious, and the room was very comfortable to stay in. When I checked in, I inquired about local interesting places and delicious food. The lady at the front desk patiently explained it and gave me a small travel brochure. The breakfast was also very rich. I was tired after a day of running and took a nap. When I went down to eat, the breakfast was almost over. The restaurant staff were very considerate and told me not to worry, and also helped me pick up the meal. It was a good experience.
Original TextTranslated by Google
6/8
Response from Property: Hello dear guests! Thank you for your recognition and love for us! The hotel is located in one of the four major historical and cultural cities in Hunan, with convenient transportation. It only takes a few minutes to walk to Lingling Ancient City (Liuzi Temple) and Dongshan Scenic Area. It is very convenient for walking in the morning and evening. Welcome to Yongzhou for sightseeing. The hotel offers free parking, and vehicles park in the underground parking lot. After swiping the room card, you can go directly to the room. We strive to provide you with a quiet, secure and safe rest environment. The breakfast room is on the first floor, open from 7 to 10 o'clock, with a rich variety to meet your nutritional needs for the day. The hotel restaurant has local specialties such as Dong'an Chicken, Yongzhou Blood Duck, Shuikou Mountain Beef Knot, etc. You can go to the restaurant directly to experience it, or you can order food for delivery in the room, and you can also order group purchases and takeaways. It is economical, delicious and not expensive. It has been sunny and hot recently. We hope that our service can bring you a good mood and make you feel not only the hospitality and enthusiasm of the people of Yongzhou, but also bring you coolness and comfort. We hope to have more opportunities to serve you and look forward to your visit again!
孔巍
Taigu Double Bed Room
Stayed in Jul 2024
Business traveler
7 review
10/10
Outstanding
Posted on Aug 29, 2024
Very new and very good. The room is a little damp. Just turn on the air conditioner and it will be fine. The ancient city is next to it.
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you very much for your recognition and love for our hotel! The hotel is located in Lingling City, a quiet place amidst the bustle and with convenient transportation. It only takes a few minutes to walk to Lingling Ancient City (Liuzi Temple) and Dongshan Scenic Area. It is very convenient for walking in the morning and evening. Some rooms in the hotel directly face Dongshan Scenic Area. The sky in Lingling is particularly clear in the morning and evening. Welcome to Yongzhou for sightseeing. The hotel provides free parking for customers. Vehicles park in the underground parking lot and can go directly to the room after swiping the room card. We strive to provide you with a quiet, secure and safe rest environment. It has been sunny and hot recently. We hope that our service can bring you a good mood and make you feel comfortable and comfortable during your stay in the hotel. We hope to have more opportunities to serve you and look forward to your visit again!
Guest User
Business 2-bed Room
Stayed in Jul 2024
Couple
3 review
10/10
Outstanding
Posted on Aug 15, 2024
The room is very clean, the bed and quilt are soft, and it is very comfortable to sleep in. The breakfast has many varieties and tastes great. The Chinese food in the lobby on the first floor is delicious, economical and affordable. The hotel is very close to the scenic spot. You can go for a walk after dinner , the lady at the front desk is very polite and will come back next time.
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you very much for your recognition and love for our hotel! The hotel is located in Lingling City, a quiet place amidst the bustle and with convenient transportation. It only takes a few minutes to walk to Lingling Ancient City (Liuzi Temple) and Dongshan Scenic Area. It is very convenient for walking in the morning and evening. Some rooms in the hotel directly face Dongshan Scenic Area. The sky in Lingling is particularly clear in the morning and evening. Welcome to Yongzhou for sightseeing. The hotel restaurant has local specialties such as Dong'an Chicken, Yongzhou Blood Duck, Shuikou Mountain Beef Knot, etc. You can go to the restaurant directly to experience it, or you can order food for delivery in the room, and you can also order group purchases and takeaways. It is economical, delicious and not expensive. It has been sunny and hot recently. We hope that our service can bring you a good mood and make you feel comfortable and comfortable during your stay in the hotel. We hope to have more opportunities to serve you and look forward to your visit again!
Guest User
Business 2-bed Room
Stayed in Jul 2024
Couple
1 review
10/10
Outstanding
Posted on Aug 6, 2024
The hotel environment is good, next to the Xiaoshui River, the rooms are spacious, bright, and clean! You can see the night view of the ancient city at night! I love the scent of the toiletries! The service is responsive! All the best! Will definitely come again next time!
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you for your love and recognition of us. We are very touched that you remember the good times here. Letting guests enjoy a wonderful stay experience is our eternal goal! The hotel has launched two new parent-child rooms, allowing you to enjoy happy parent-child time. The hotel's weekend seafood buffet dinner, with more than 100 varieties of various delicacies, is worth your experience. I hope to have more opportunities to serve you, and wish this good man a safe life!
MsWangMsWang
Business 2-bed Room
Stayed in Jul 2024
Family
3 review
6.5/10
Posted on Aug 9, 2024
The room is quite spacious and okay, but it's a bit old and smells old. There is a parking space at the door, there are places to eat nearby, and it is not far from Lingling Ancient Town.
Original TextTranslated by Google
Response from Property: Hello dear guests! It's a pity that I didn't receive a perfect rating from you. The hotel is located in one of the four famous historical and cultural cities in Hunan, with convenient transportation. It only takes a few minutes to walk to Lingling Ancient City (Liuzi Temple) and Dongshan Scenic Area. It is very convenient for walking in the morning and evening. Welcome to Yongzhou for sightseeing. Since the hotel opened 7 years ago, we have been committed to meticulous maintenance of equipment and facilities, but it is inevitable that some "precipitation" of time will be left behind. The facilities may be "old", but please rest assured that every facility can be used normally. . The hotel offers free parking, and vehicles park in the underground parking lot. After swiping the room card, you can go directly to the room. We strive to provide you with a quiet, secure and safe rest environment. The hotel restaurant has local specialties such as Dong'an Chicken, Yongzhou Blood Duck, Shuikou Mountain Beef Knot, etc. You can go to the restaurant directly to experience it, or you can order food for delivery in the room, and you can also order group purchases and takeaways. It is economical, delicious and not expensive. There are also pedestrian streets, commercial cities, etc. near the hotel, with various restaurants, and a late night snack street, allowing you to enjoy Yongzhou cuisine. It has been sunny and hot recently. We hope that our service can bring you a good mood and make you feel not only the hospitality and enthusiasm of the people of Yongzhou, but also bring you coolness and comfort. We hope to have more opportunities to serve you and look forward to your visit again!
Guest User
Business 2-bed Room
Stayed in Jul 2024
Family
17 review
10/10
Outstanding
Posted on Aug 5, 2024
The room is great. There is nothing to fault about a five-star room. The bathroom is spacious and well decorated. There is also a small water bar in the corridor. The service attitude is also very good. The restaurant downstairs has group purchases. It has a good environment and is cost-effective. It is highly recommended. It’s too hot in summer and you don’t want to go out to eat. You can just eat special dishes downstairs.
Original TextTranslated by Google
Response from Property: Hello dear guests! Sincerely thank you for your love and recognition of us! The hotel is located in one of the four major historical and cultural cities in Hunan, with convenient transportation. It only takes a few minutes to walk to Lingling Ancient City (Liuzi Temple) and Dongshan Scenic Area. It is very convenient for walking in the morning and evening. Welcome to Yongzhou for sightseeing. The hotel offers free parking, and vehicles park in the underground parking lot. After swiping the room card, you can go directly to the room. We strive to provide you with a quiet and peaceful rest environment. The hotel restaurant has local specialties such as Dong'an Chicken, Yongzhou Blood Duck, Shuikou Mountain Beef Knot, etc. You can go to the restaurant directly to experience it, or you can order food for delivery in the room, and you can also order group purchases and takeaways. It is economical, delicious and not expensive. It has been sunny and hot recently. We hope that our service can bring you a good mood and make you feel not only the hospitality and enthusiasm of the people of Yongzhou, but also bring you coolness and comfort. We hope to have more opportunities to serve you and look forward to your visit again!
Zhendenengxie30gezima12345678910111
Taigu Suite
Stayed in Jun 2024
Family
40 review
5.0/10
Posted on Jul 28, 2024
The worst check-in experience in 5 cities during a long-distance trip, mainly due to the following points: First, there is no welcome at the door, and it is unclear where to enter through the two gates; second, the lobby is like a chimney, and no one stops guests from smoking in the lobby. The no-smoking sign was right next to it, and the staff seemed to take it for granted. Even when taking the elevator at night, a cloud of smoke came out first when the elevator door opened. Third, the executive suites could not be locked, and the safety lock was broken. There should be many executive suites that day. We had a bad one, but no staff found it. Fourth, the sofa had stains visible to the naked eye, which was a bit disgusting. In summary, although it is relatively close to the ancient city, it is still recommended that friends traveling with families avoid stepping on pitfalls.
Original TextTranslated by Google
Response from Property: Hello dear guests! I sincerely accept your suggestions. The hotel actively participates in the city's cultural, cultural and health work. Smoking is "no" in the lobby. Our employees are required to take the initiative to discourage guests from smoking in the lobby area. This is a dereliction of duty on our part. The safety lock in the suite did not work properly and the sofa was stained. This afternoon we summoned the room manager, supervisor, and staff to the room for a comprehensive inspection. Thank you very much for your comments, which allowed us to see our shortcomings very intuitively. We will make rectifications immediately. We look forward to your next stay at our hotel and checking out our corrections and progress. Have a nice trip!
Guest User
Business 2-bed Room
Stayed in Jul 2024
Family
3 review
9.7/10
Amazing
Posted on Aug 15, 2024
It’s pretty good and the kids like it too.
Original TextTranslated by Google
Response from Property: Hello dear guests! Welcome to Yongzhou for tourism! The hotel has convenient transportation and free parking for customers. Vehicles park in the underground parking lot and you can go directly to the room after swiping the room card. We strive to provide you with a quiet, secure and safe rest environment. It has been sunny and hot recently. The hotel lobby has prepared lemon ice water and black tea, and the restaurant has ice cold powder. You are welcome to experience and taste it. The hotel has launched two new parent-child rooms, allowing you to enjoy happy parent-child time. We look forward to your stay again and wish you a safe life!
Baixiaoxianererer
Business Queen Room
Stayed in Mar 2024
Couple
10 review
2.0/10
Posted on Apr 30, 2024
I am so angry, ****, I accidentally reviewed the wrong hotel, and contacted Ctrip to cancel the bad review. I am too lazy to type, so I just took a screenshot! The first one is the bad review I want to give to their hotel!
Original TextTranslated by Google
Response from Property: Dear guest, hello! We are very sorry for the bad experience you have had. The hotel has attached great importance to the problem you reported. The hotel has held a meeting to adjust and emphasize the service problem as soon as possible to avoid it happening again. Thank you for your feedback and supervision. We look forward to your visit again to give Taigu a chance to perform!
Guest User
Business Queen Room
Stayed in Mar 2024
Solo traveler
29 review
7.0/10
Posted on Apr 28, 2024
The hotel is close to Lingling Ancient City and Dongshan Scenic Area, which is suitable for backpackers to take pictures. Lingling Tower is not currently receiving tourists. Lingling Confucian Temple and Gaoshan Temple are under renovation and are not receiving tourists. Due to the rising water, the Pingzhou Academy ferry has stopped operating and cannot be visited. If the hotel can grasp the relevant information and inform tourists when checking in, it can add points to your service.
Original TextTranslated by Google
Response from Property: Dear guest! Thank you for sharing your stay. The hotel attaches great importance to your feedback. We have incorporated the information of nearby attractions into our daily work to provide tourists with more timely travel information. We look forward to seeing you again!
Guest User
Business Queen Room
Stayed in Aug 2024
Business traveler
31 review
1.0/10
Posted on Sep 24, 2024
1. If you order takeout, it will not be delivered upstairs, and neither will the robot.
2. The room smelled damp and musty.
3. There is a woman with long hair on the bed.
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you for your support of Taigu Hotel. We are very sorry that our service has not been recognized and praised by you. Based on your evaluation, we have comprehensively reviewed and inspected our management and service work. We strive to provide hotel guests with a quiet, secure and safe resting environment. The elevator requires a room card to go to the guest room floor. Takeaways cannot go upstairs. Of course, if you really need it, we can still handle it for you. It has been sunny and hot in Yongzhou recently. Logically speaking, there should be no dampness and musty smell, and the hair you mentioned, it means that our service is negligent. We do not avoid the problem and conduct a comprehensive and careful inspection of all our rooms and areas. Inspect the room, especially the ventilation and hygiene of the room, to ensure that the rectification is in place. The hotel's breakfast buffet is open from 7 to 10 o'clock. There are more than 60 varieties of rice noodles, local stir-fries, porridge, noodles, drinks, fruits, snacks, etc. You must have a good breakfast to have a good mood throughout the day. Welcome experience. Thank you very much for your review, which allowed us to see the shortcomings in the service. We look forward to having you stay again to test our progress and hope to receive your full praise. I wish you a happy life and a smile!
Guest User
Business 2-bed Room
Stayed in Jul 2024
Family
9 review
10/10
Outstanding
Posted on Aug 26, 2024
The hotel is very good. Both the bedding and the room decoration are beyond expectations. It is very good. I will stay there next time. It is very convenient to charge money downstairs.
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you for your recognition and love for our hotel. Welcome to Yongzhou for tourism! The hotel has convenient transportation and free parking for customers. Vehicles park in the underground parking lot and you can go directly to the room after swiping the room card. We strive to provide you with a quiet, secure and safe rest environment. The breakfast room is on the first floor, open from 7 to 10 o'clock, with a rich variety to meet your nutritional needs for the day. There are dedicated Tesla charging piles in the hotel parking lot to help "refuel" your journey. Lemon ice water and black tea are prepared in the hotel lobby, and ice jelly powder is available in the restaurant. You are welcome to experience and taste it. We look forward to your stay again and wish you a safe journey!
Kuailedechushi
Taigu Double Bed Room
Stayed in Jan 2024
Other
74 review
10/10
Outstanding
Posted on Feb 13, 2024
I booked this hotel to visit Lingling Ancient City. I am glad that I made the right choice. The hotel facilities are very new and clean, the rooms are very tidy, the bedding is very good, the floor-to-ceiling windows have a wide view and are very comfortable. The important thing is that it is very close to the ancient city, just over ten minutes' walk away, and the view of Xiaoshui and the ancient city from She Bridge on the way is quite beautiful. The hotel's breakfast buffet has good variety and quality, and the food in the Chinese restaurant is also good. Check-out was delayed until 2 pm at noon. It is a good choice to stay in this hotel when traveling to the ancient city.
Original TextTranslated by Google
6/9
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am glad to bring you a wonderful time.
Your praise has given great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!