La Clef Tour Eiffel Paris by The Crest Collection Reviews

Response from Property: Dear Fat Cat AC,Thank you so much for your glowing review.I am absolutely delighted to hear that you enjoyed your stay, especially the comfort of your room and the fitness facilities. It’s wonderful to know that our team made a positive impression — your kind words about their friendliness truly mean a lot to us.I look forward to welcoming you back to La Clef Tour Eiffel for another memorable visit.Warm regards,Miriam PeñarrojaGeneral ManagerLa Clef Tour Eiffel

Response from Property: Dear Guest,Thank you for sharing your feedback with us. I am truly sorry to read that your experience during such a special occasion as your honeymoon did not meet your expectations. Please accept my sincere apologies for the disturbances you encountered, in particular with external noise and the impression you had of our service.We do our utmost to provide our guests with comfort and attentive hospitality, and I regret that we did not succeed in your case. Your comments have been carefully noted and shared with the team for immediate improvement.I sincerely hope you may allow us another opportunity in the future to provide you with the warm and memorable stay that you rightfully expected.Kind regards,Miriam PeñarrojaGeneral Manager

Response from Property: Dear Cece Tee,Thank you so much for your kind comment and excellent score. We truly appreciate your feedback and hope to have the pleasure of welcoming you back soon for another enjoyable stay.Kind regards,Miriam PeñarrojaGeneral Manager

Response from Property: Thank you for taking the time to share your feedback. We sincerely regret that your stay did not meet your expectations and appreciate you bringing these matters to our attention.We’re very sorry to hear that external noise disrupted your rest. While we are fortunate to be located in a lively and vibrant area, we understand that this can pose challenges for guests sensitive to sound. Your comfort is important to us, and we are currently exploring additional measures to help improve the experience in rooms facing the street.We also apologize for the cleanliness issues you encountered. What you described falls short of our standards, and we’ve shared your comments with our housekeeping team to ensure this is promptly addressed and corrected.While we aim to offer a refined, restful stay, we acknowledge that our amenities and facilities may not have aligned with your expectations during this visit. Your comments are invaluable and will help us as we continue improving our services and facilities.On a positive note, we’re glad you appreciated our convenient location and the nearby shops and cafes. We hope that, should you choose to stay with us again, we can provide a much more enjoyable and restorative experience.Sincerely,Verena Le GuellaffAssistant Hotel ManagerLa Clef Tour Eiffel Paris

Response from Property: Dear Zoe Zhang,Thank you very much for taking the time to share your lovely feedback following your recent stay with us.I am delighted to hear that your experience exceeded your expectations and that you enjoyed the comfort of your room, the cleanliness of our facilities, and our ideal location near the Eiffel Tower and the Guimet Museum. Your mention of the nearby restaurants and our spacious rooms is truly appreciated.I have also noted your comment regarding the size of the shower room and will keep it in mind as we continue to look for ways to enhance our guests' comfort.We hope to welcome you back very soon for another memorable stay in Paris.Warm regards,Miriam PeñarrojaGeneral ManagerLa Clef Tour Eiffel

Response from Property: Dear Guest,Thank you so much for taking the time to share your wonderful experience at La Clef Tour Eiffel. We are delighted to hear that you enjoyed your stay and appreciated our prime location in one of the most exclusive neighborhoods of the city.We truly hope to have the pleasure of welcoming you back in the near future for another memorable visit.Kind regards,Miriam PeñarrojaGeneral Manager

Response from Property: Dear Guest,Thank you for sharing your feedback with us. I am very pleased to read that you enjoyed both our service and our location. Please accept my sincere apologies for the inconvenience you experienced with the shower during your stay. This situation is exceptional, as our Engineering Department ensures the regular maintenance and descaling of all shower heads. I will personally address this matter immediately to avoid any recurrence.I truly hope you will give us another chance to welcome you back on your next visit to Paris, so we can provide you with the excellent experience that we are known for.Kind regards,Miriam PeñarrojaGeneral Manager

Response from Property: Dear Evgeniia Korotaeva,Thank you so much for your wonderful feedback and perfect ratings. I am truly delighted that you enjoyed your stay and appreciated the service we take great pride in delivering.I’m also particularly glad you mentioned breakfast. It is indeed an area we’re currently enhancing. We’re working on adding more variety and new options, and I would be thrilled to welcome you back so you can experience the improvements firsthand. I am sure you’ll enjoy them.Looking forward to seeing you again soon at La Clef Tour Eiffel.Warm regards,Miriam PeñarrojaGeneral Manager

Response from Property: Dear Guest User,Thank you so much for your outstanding review and perfect scores. I am thrilled to hear that you enjoyed our superb location near the Eiffel Tower and metro station.Your kind words truly mean a lot to the entire team, and we hope to have the pleasure of welcoming you back to La Clef Tour Eiffel very soon.Warm regards,Miriam PeñarrojaGeneral Manager

Response from Property: Dear Guest,Thank you sincerely for your glowing review and perfect scores.I am thrilled to hear that you enjoyed the location, room, cleanliness, and service during your stay at La Clef Tour Eiffel. Your kind recommendation is the best reward for our team, who are dedicated to delivering exceptional experiences to each of our guests.I look forward to welcoming you back soon for another memorable stay in the heart of Paris.Warm regards,Miriam PeñarrojaGeneral ManagerLa Clef Tour Eiffel – The Crest Collection

Response from Property: Dear Godfather,Thank you very much for your perfect score and your great comments. I am glad you enjoyed your stay at La Clef Tour Eiffel. I hope to welcome you back soon.Kind regards,Miriam PeñarrojaGeneral Manager

Response from Property: Dear Guest,I would like to thank you for choosing to stay with us and for taking the time to share your impressions. I am pleased to know that you enjoyed the comfort of our surroundings, as well as the quality of our amenities and cleanliness.At the same time, I regret to read that our service did not fully meet your expectations. Offering attentive and caring hospitality is at the heart of what I strive for, and I am truly sorry if we fell short during your stay. Please rest assured that I will review your feedback with my team so that we may improve and deliver a warmer and more personalized experience to each of our guests.I sincerely hope to have the pleasure of welcoming you again and providing you with a stay that reflects the high standards to which we are committedSincerely,Verena LE GUELLAFFAssistant Hotel ManagerLa Clef Tour Eiffel Paris

Response from Property: Dear Sir, Madam,Thank you for taking the time to share your exceptional feedback. We are absolutely delighted to hear that you had a memorable stay with us, and that we exceeded your expectations. We take great pride in providing a seamless experience for our guests, and your kind words about our facilities, sanitation, and overall environment truly inspire us.We look forward to welcoming you back for another unforgettable stay.Warm regards,VerenaHotel's Assistant Manager

Response from Property: Dear Guest,Thank you very much for your great feedback and for taking the time to rate your experience with us.We’re delighted that you enjoyed our location so close to the Eiffel Tower, as well as the overall quality of your stay.We look forward to welcoming you back for an even more perfect experience next time.Warm regards,Miriam PeñarrojaGeneral Manager