Holiday Inn Express Yixing Reviews

Response from Property: Dear guest, Welcome to our hotel. We are eager to hear your unique insights and suggestions regarding any shortcomings of our hotel. Please feel free to communicate with us at any time, as this will help us to continuously improve and perfect our services. We look forward to welcoming you again.Sincerely, IHG Social Listening Team

Response from Property: Dear guest,Thanks so much for such a glowing review. We truly appreciate your business and you taking the time to share your comments. We hope to see you back with us again soon.Sincerely, IHG Social Listening Team

Response from Property: Dear guests, during the holidays, you brought your elders and children to meet Yixing Zhixuan, which seemed like a wonderful encounter. As an excellent hotel brand and a member of the InterContinental Hotels Group, Xiaozhi strives to provide guests with the best value for money options. We have clean and comfortable guest rooms, high-quality facilities and warm and considerate service. Each room provides nutritious Chinese and Western meals, with great care to create a home-like warm atmosphere for guests. The beautiful scenery of Yixing is waiting for you to explore again, and our hotel will welcome you next time with the same enthusiasm. Holiday Inn Express Guest Care Team

Response from Property: Dear guest, thank you for staying at Holiday Inn Express Yixing. Our hotel is located on the south side of Yipu Road, Yicheng Street, Yixing New District, adjacent to Jiurucheng Physical Examination Center. Dongyu Lake surrounds the hotel. The green forest environment is refreshing, the air is fresh, and the overall environment is very clean and tidy, making people feel very comfortable. Enthusiastic and efficient service is our most basic requirement for every service staff in the hotel. We hope to bring you family-like greetings and intimacy. The clean and tidy accommodation environment is also carefully prepared for you, aiming to relieve your fatigue and bring you full energy. The breakfast has a rich variety and tastes great, fully satisfying the taste buds and injecting full vitality into the new day. We look forward to welcoming you back again. Have a nice trip. Holiday Inn Express Guest Care Team

Response from Property: Dear guest, thank you for staying at Holiday Inn Express Yixing! We have been committed to creating a warm, comfortable, spacious and bright living environment for every guest. At the same time, we pay attention to every detail and ensure that the hygiene standards meet the highest requirements, so that you can feel the warmth and peace of mind of home during your journey. Our front desk team has always been based on enthusiasm and professionalism. From the moment you step into the hotel, we will do our best to provide you with quality service, just to leave you a good first impression. Our breakfast has a wide variety of delicious dishes, which not only meet the nutritional needs of guests, but also bring pleasant enjoyment to the taste buds. With your support and enthusiastic recommendation, I believe that the hotel's future development will become smoother and smoother, and we look forward to meeting you again. I wish you good health and may your dreams come true. Holiday Inn Express Guest Care Team

Response from Property: 尊敬的客人，感謝您入住宜興智選假日酒店。細節決定品質：品牌床墊，軟硬雙枕，乾淨的床單助您一夜酣眠；高速網絡沖浪，暢爽沐浴，符合人體工學的辦公桌椅令您倍感輕鬆自在。服務方面，我們始終秉承“賓至如歸”的服務理念，從預訂時的耐心解答到入住時的熱情迎接，再到入住期間的迅速回應與妥善解決，我們都力求做到專業且人性化，讓您感受到家一般的温暖與關懷。衞生方面，我們深知乾淨整潔的環境對於客人來説至關重要，因此無論是房間還是公共區域，我們都嚴格按照高標準進行清潔和消毒，確保您能夠在一個清新宜人的環境中享受住宿。期待您的下次光臨。祝您旅途愉快。智選假日賓客關懷團隊

Response from Property: Dear guest, thank you for staying at Holiday Inn Express Yixing. We pay attention to the cleanliness and hygiene of the room, from the hotel lobby to every bed sheet in the guest room, to ensure that every guest can enjoy their stay in a comfortable and tidy environment. Regarding the soundproofing issue, we are well aware that this is crucial to the guest's rest experience. The hotel also designs the room soundproofing according to the Holiday Inn Express standard. If you find that the surrounding situation affects your stay, it is also recommended to communicate with our front desk, and Xiaozhi will do his best to help you deal with it. Invite you to stay again. I wish you good health and happiness for your family. Holiday Inn Express Guest Care Team

Response from Property: Dear guests, spring is a good time for outings. We are very happy to meet you at Holiday Inn Express Yixing. We are very happy that you have recognized the environment, service, decoration and breakfast. Regarding the indoor heated swimming pool you mentioned, we are very sorry that our hotel is not equipped with it yet. We have recorded your suggestions and will use them as an important reference for future facility upgrades. We have been committed to providing guests with a more complete and comfortable accommodation experience. Your valuable opinions are very important to us. We look forward to serving you again and wish you all the best! Holiday Inn Express Guest Care Team

Response from Property: Dear guests, welcome to stay at Holiday Inn Express Yixing and give us your support and recognition. As a member of the InterContinental Hotels Group, Xiaozhi has high-end and simple decoration design, humanized facilities, and strives to create a warm, comfortable, safe and reliable accommodation environment for every guest. Xiaozhi also pays great attention to the customer's sleep experience and breakfast experience. In terms of bedding, we use global standard soft pillows and hard pillows to provide you with a variety of combinations, comfortable mattresses, strict brand control, and the same brand standards as InterContinental's Holiday Inn. For breakfast, in addition to conventional Chinese and Western meals, there are also local specialties, freshly cooked noodles with special dishes of various flavors, freshly ground coffee, etc., to start a new day for you. During your stay, you can also enjoy refreshing baths, high-speed Internet, gym, self-service laundry cabinet, free parking and other services. We will continue to work hard and look forward to your opportunity to stay in our hotel again. I wish you a pleasant journey and smile often! Holiday Inn Express Guest Care Team

Response from Property: Dear guest, we are very sorry to bring you such a stay experience. We are deeply sorry. We will immediately strengthen the inspection and supervision of room cleaning to ensure that every guest can stay in a clean and tidy room. At the same time, we will also strengthen the training of employees to improve their hygiene awareness and sense of responsibility. Regarding the problem of low water pressure in the bathroom shower, we will check and repair the hotel's water supply system as soon as possible to ensure that guests can use the bathroom facilities normally. We understand that insufficient water pressure will cause inconvenience to guests, so we will take measures to improve it as soon as possible. We look forward to welcoming you to stay next time and wish you a pleasant journey! Holiday Inn Express Guest Care Team

Response from Property: Dear guest, thank you for staying at Holiday Inn Express Yixing. The superior location of the hotel and the rich surrounding attractions undoubtedly add a lot of highlights to the guests' journey. At the same time, we also attach great importance to the quality and connotation of the service, and provide you with warm, thoughtful, accurate and efficient professional services, so that you can be treated cordially every moment of your stay. Looking forward to your next visit and wish you a happy Chinese New Year. Holiday Inn Express Guest Care Team

Response from Property: Dear guest, thank you for staying at Holiday Inn Express Yixing. We have been committed to creating a warm, comfortable, spacious and bright living environment for every guest. At the same time, we pay attention to every detail to ensure that the hygiene standards meet the highest requirements, so that you can feel the warmth and peace of mind of home during your journey. The guest rooms are equipped with high-speed Wi-Fi connection, coffee, tea and bottled water, dry and wet separation in the bathroom, constant temperature design bathing system, international brand mattresses with soft and hard double pillows, which can help you get rid of the fatigue of the journey. Looking forward to your next visit, I wish you a happy Chinese New Year. Holiday Inn Express Guest Care Team

Response from Property: Dear guest, thank you for staying at Holiday Inn Express Yixing and giving us high recognition in terms of location, breakfast, etc. From your comments, we can see that we still have a lot of room for improvement. Please rest assured that we will strengthen the maintenance and inspection of hotel facilities in the future to ensure that all equipment can operate normally, and strengthen the cleaning and supervision of guest room hygiene to ensure that every corner can meet high standards. At the same time, we will also strive to improve the overall service quality so that every guest can enjoy a pleasant stay in our hotel. Looking forward to your next visit. Holiday Inn Express Guest Care Team

Response from Property: Dear guest, thank you for your stay and feedback. We are well aware of the need for charging facilities in modern travel, so we have specially set up charging piles in the hotel for the convenience of guests. There is also a children's playground for children to play in. There are many toys and fun things in the park. Children will definitely love it. We are eager to hear your unique insights and suggestions on the shortcomings of the hotel. We hope to understand the specific aspects that have caused you an unpleasant experience. We would be grateful if you can contact us directly. We sincerely look forward to your patronage again. I wish you all the best and a smile on your face. Holiday Inn Express Guest Care Team