Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.8
Amenities8.7
Service8.6
Cleanliness8.8
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All reviews(211)
Positive reviews(199)
Reviews with photos/video(22)
Easy to get around(18)
Convenient location(15)
Classy environment(14)
Friendly front desk staff(13)
Perfect for business trips(10)
Near shopping area(10)
Large rooms(7)
Strange smell in room(5)
Negative reviews(12)
Jason
Standard Queen Room
Stayed in Jan 2023
Business traveler
27 review
10/10
Outstanding
Posted on Feb 18, 2023
Oooook
Response from Property: 尊敬的貴賓:您好!非常感謝您選擇萬華國際大酒店並給於滿分點評,您的滿意是我們的榮幸,酒店全體員工期待您的再次光臨,祝您工作順利,生活愉快!
Guest User
Embassy Suite
Stayed in Mar 2025
Solo traveler
2 review
10/10
Outstanding
Posted on Apr 10, 2025
Hotel service quality
Hygiene is also clean
The living facilities nearby are very convenient
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your stay and praise. Your satisfaction is our honor and your affirmation has inspired us. We will continue to maintain our service enthusiasm and service quality, add wonderful time to your trip, and strive to make every guest feel at home. We look forward to your visit again! I wish you a happy life!
Guest User
Standard Queen Room
Stayed in Feb 2025
Business traveler
11 review
10/10
Outstanding
Posted on Apr 23, 2025
The location is excellent, with many restaurants and attractions nearby. The hotel hygiene is impeccable, the kiwi at the front desk is meticulous, and travel is super convenient. I highly recommend it! The most intimate hotel I have ever stayed in! The front desk was very helpful in upgrading the room type. The room was clean and cozy, the bedding was comfortable, and the breakfast was rich. I will come again next time!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and praise. We are glad to bring you a wonderful time during your trip. Your praise gives us encouragement and is also our driving force for progress. We will maintain our enthusiasm for service and strive to make every guest feel at home. We look forward to your visit again! I wish you a happy life!
Bitian
Standard Queen Room
Stayed in Feb 2025
Business traveler
1 review
5.0/10
Posted on Mar 6, 2025
The hotel service staff needs to be strengthened. They have no professional knowledge. If guests have any questions, they have to call the manager themselves? This is the first time I have encountered such weird hotel customer service. The assistant manager of the hotel restaurant also had a very poor service attitude, and felt that he treated guests like second-class citizens.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for staying at Wanhua Hotel and providing valuable suggestions. We are deeply sorry for not being able to bring you a good service experience this time. The hotel attaches great importance to the problems you reported and makes timely improvements and upgrades. The matters you reported have been dealt with on the same day. As an apology, we have also upgraded your room type. Your feedback is satisfactory. Thank you very much for your understanding and trust. We will do our best to improve the customer service experience. All the hotel staff look forward to your visit again. I wish you a smooth work and a happy life!
Guest User
Standard Queen Room
Stayed in Jan 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Mar 4, 2025
The hotel has complete supporting facilities, convenient transportation, and a strong commercial atmosphere around it, making it suitable for business and leisure travel.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! We are very happy to see your evaluation and thank you for your support. We will continue to provide good service quality and create a home away from home for guests staying in Wanhua. Your satisfaction is the direction of our efforts and we look forward to seeing you again! I wish you good work and a happy life!
Guest User
Standard Queen Room
Stayed in Jan 2025
Business traveler
1 review
10/10
Outstanding
Posted on Feb 25, 2025
The front desk and housekeeping staff are proactive and enthusiastic. The hotel has many supporting facilities, including Chinese and Western food, spa, conference rooms, and a gym. It is suitable for business travel. It is considered an old hotel in Songgang with a good reputation. Customers who travel to Songgang on business all stay here.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your praise. It is our greatest honor to receive your recognition. It also gives us great motivation to continuously improve and innovate our services in the future. We look forward to seeing you again and we will serve you wholeheartedly!
Guest User
Standard Queen Room
Stayed in Jan 2025
Business traveler
1 review
10/10
Outstanding
Posted on Feb 24, 2025
The hotel has parking, and accommodation and meals are very convenient. It is surrounded by commercial streets, so you can go shopping when you have nothing to do. The price is cost-effective.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! The best advertisement is word-of-mouth recommendation from our customers. We are honored that our services have been recognized by you. Looking forward to your next stay!
Guest User
Standard Queen Room
Stayed in Jan 2025
Other
1 review
10/10
Outstanding
Posted on Feb 22, 2025
The hotel is well-equipped, the service is friendly, the rooms are spacious and clean, and the experience is good.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for staying and sharing! As long as you are satisfied, we will be happy no matter how hard we work! Looking forward to your stay again!
Negu
Standard Queen Room
Stayed in Mar 2025
Business traveler
20 review
10/10
Outstanding
Posted on May 15, 2025
Old five-star hotel, similar to Vienna
Original TextTranslated by Google
Response from Property: 尊敬的貴賓:您好!很高興看到您的評價,感謝您的支持,我們會一如既往的作好服務品質,為入住萬華的賓客們創造一個家外之家,您的滿意是我們努力的方向,非常期待您的再次光臨!祝您工作順利、生活愉快!
Guest User
Standard Twin Room
Stayed in Nov 2023
Other
11 review
8.0/10
Very Good
Posted on Jan 1, 2024
I go here for business and often live here. The transportation is convenient. It's convenient for eating and shopping around. It's clean and tidy, the environment is comfortable, and the facilities are OK, but the service staff are not enthusiastic enough.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for choosing Wanhua International Hotel. In order to bring you a better service experience and improve the overall service quality, we are very willing to listen to your opinions and suggestions in order to make targeted improvements. We apologize if you have any questions during your stay. Please report it to the staff on duty in time, and it will be resolved promptly. All hotel staff look forward to your visit again, and wish you smooth work and a happy life!
Guest User
Standard Queen Room
Stayed in Mar 2025
Business traveler
4 review
10/10
Outstanding
Posted on Apr 14, 2025
Very satisfied with the service
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your good review! The hotel advocates "attentive service". We are trying our best to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! Looking forward to seeing you again!
Guest User
Standard Queen Room
Stayed in Feb 2025
Business traveler
31 review
6.0/10
Posted on Apr 15, 2025
Outdated service facilities
Original TextTranslated by Google
Response from Property: Dear guests, Hello! Thank you for your stay and comments. We are deeply sorry that we were unable to bring you a good service experience this time. This hotel has been open for many years, and the facilities and equipment are slightly old in comparison, but the hotel is fully equipped and the hygiene meets the standards. It is an ideal place for your business travel and leisure relaxation. Thank you for your understanding and trust. We will continue to maintain our service enthusiasm and strive to make every guest feel at home. We look forward to your visit again! I wish you a happy life!
Anonymous User
Superior Queen Room
Stayed in Feb 2024
Business traveler
7 review
3.0/10
Posted on Mar 8, 2024
I don't understand why a hotel with a budget of over 400 yuan still uses such old shower and bathtub equipment. I would like to ask the hotel management to compare it with other hotels with a budget of over 200 yuan and they will know their shortcomings.
Original TextTranslated by Google
Response from Property: Dear distinguished guest: Hello! Thank you for your stay and comments. We are deeply sorry that we failed to bring you a good service experience this time. As an old hotel, the facilities and equipment are slightly old, but the hotel is fully equipped as a whole. It is an ideal place for your business travel and leisure. Thank you for your understanding and trust. We will continue to maintain our service enthusiasm and strive to make every guest feel at home. We look forward to your visit again! I wish you a happy life!
Chenlin518518
Standard Queen Room
Stayed in Aug 2023
Business traveler
1 review
4.5/10
Posted on Sep 2, 2023
I checked in when it rained, and it looked like the most expensive hotel in the area! Not to mention that the hotel facilities are old, the showers are actually bad and spray everywhere. There is no charger and the hair dryer cannot be found. The provided muscle gun has no power and cannot be charged. The breakfast is also simple. It’s terrible. If you are used to staying in high-end hotels, choose carefully.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for staying in Wanhua and providing your valuable comments. We apologize for not giving you a good service experience this time. The hotel attaches great importance to the problems you have reported and will make improvements and upgrades in a timely manner. The hotel's facilities have been relatively stable for ten years since its opening. Old, but fully equipped, it is an ideal place for your business trip. If you have any questions during the consumption process, please report it to the hotel staff in time for timely resolution. We will do our best to improve the customer service experience. The entire hotel The staff looks forward to your visit again and wishes you success in your work and a happy life!
Guest User
Standard Queen Room
Stayed in Jan 2024
Business traveler
1 review
8.0/10
Very Good
Posted on Feb 17, 2024
Overall, it is in good condition, but the facilities are starting to get old. It is recommended to renovate it, but it is one of the best in Songgang District. The Chinese food on the second floor is still good, and I feel that the price has been reduced.
Original TextTranslated by Google
Response from Property: Dear distinguished guest: Hello! Thank you very much for choosing Wanhua International Hotel and for your valuable suggestions. We will try our best to improve your service experience. All the hotel staff are looking forward to your visit again. I wish you a smooth work and a happy life!