Xindu  Hotel

Xindu Hotel Reviews

Xindu Hotel

No.11-4 Shui'edi Village, Gaotian Town, Yangshuo, Guangxi, ChinaView Hotel Details
Xindu  Hotel
Xindu  HotelXindu  HotelXindu  Hotel
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Xindu Hotel Guest Reviews

4.7/5
Outstanding
357 review
Verified reviews
Location4.7
Amenities4.5
Service4.7
Cleanliness4.6
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All reviews(357)
Positive reviews(347)
Reviews with photos/video(179)
Loved the view(91)
Great swimming pool(21)
Friendly front desk staff(21)
Large rooms(18)
Tasty food(13)
Perfect for kids(10)
Close to scenic area(10)
Negative reviews(10)
Guest User
Xinxiang Shanshui Double Bed Room With Extra-Large Panoramic Terrace & Panoramic Tub, Sunrise View
Stayed in Dec 2023
Couples
52 review
4.0/5
Very Good
Posted on Apr 3, 2024
The view was good but the breakfast was not good
Response from Property: It's a pleasure to meet you in the beautiful mountains and waters of Yangshuo. Mountains are connected to mountains, and water is connected to water, creating a beautiful landscape of mountain ink painting. Thank you for your support and suggestions. We will work hard to improve our shortcomings and hope to bring everyone a better experience. Looking forward to seeing you again
Guest User
Mount & River View Twin Room With Riverside Terrace
Stayed in Sep 2023
Travel with friends
9 review
5.0/5
Outstanding
Posted on Oct 22, 2023
Perfect.. Very good service and the reception people all are wonderful 👌
Response from Property: Thank you very much for choosing us among so many hotels. We are honored to have your liking and recognition. We are very fortunate to have met you in this beautiful landscape. We welcome the opportunity to come back to Yangshuo to relax and look forward to seeing you again.
Stp
Delight Shanshui Terrace Double Bed Room With Panoramic Terrace
Stayed in Dec 2022
Family
2 review
5.0/5
Outstanding
Posted on Jan 30, 2023
Xindu hotel is one of the best hotel I have ever stayed. The room on the 4th floor with panoramic view of the mountains is really beautiful. The hotel staff is friendly and helpful. Most of the attractions are few minutes drive from the hotel. The Bamboo river rafting is located just the opposite of Xindu hotel. The breakfast is fine, but could have added few more to the continental menu. Overall it was a pleasant stay, thanks to Xindu hotel team for making our stay at Yangshuo a memorable one.
Response from Property: Thank you very much for your stay and five-star praise! There is no praise, satisfaction and sharing. It is our greatest wish to bring you a perfect check-in experience. I'm glad that our service can satisfy you. Xindu Residence is located in the best scenic location in the Yulong River Basin section of Shili Gallery. It is surrounded by mountains. The blue sky, white clouds and clear river water are completely connected. Everything looks so comfortable and beautiful! Satisfaction is only the starting point, and surprise and touching are the goals! Thank you again for your support. I look forward to your time to return to your heart and continue to provide you with better services! I wish you a happy life and success in your work.
Knacky
Guestroom - with View (2 beds) (Balcony, terrace)
Stayed in Aug 2024
Couples
13 review
5.0/5
Outstanding
Posted on Nov 3, 2024
We enjoyed our stay
Response from Property: Hello dear family, thank you for all your feedback on us. We greatly appreciate your support and recognition of the hotel in all aspects. Your appreciation is a great encouragement to the hotel and also a driving force for our progress. We are delighted that we can bring such a wonderful experience to your trip to Yangshuo, allowing you to enjoy the most beautiful scenery and local customs of Yangshuo anytime and anywhere. We have always been committed to providing high-quality service and comfortable accommodation environment, and everything we do is just to bring a different vacation experience to every guest. Looking forward to your visit again and wishing you a happy life!
Guest User
Suite - 1-Room, with View (Double bed) (Bathtub, 1 living room)
Stayed in Jul 2022
Couples
5 review
5.0/5
Outstanding
Posted on Sep 2, 2022
The is a nice getaway hotel with a great view. The location is convenient and close to all the activities we were interested in. The highlight of this hotel is their customer service! The staffs were very pleasant and helpful. If there’s any problem, rest assured it will be resolved. Breakfast was provided each morning but there could be more options. Overall, I enjoyed my stay.
Response from Property: It's a great honor to meet you in this land with magical karst landform and beautiful Lijiang River scenery. Your comments are not only recognition of our work, but also like a clear spring flowing into our hearts. Xindu residence is located in the best scenic spot in the Yulong River Basin section of Shili gallery. Surrounded by mountains, the blue sky, white clouds and clear river are integrated into one. Everything seems so pleasant and beautiful. We care about meeting every friend from afar, whether it is short or long. Every need of our guests is the direction of our sincere efforts. Thank you for meeting and sharing. I wish you happiness
eugeniaborisovna
Suite - 1-Room, with View (Double bed) (Bathtub, 1 living room)
Stayed in Jun 2022
Solo travelers
6 review
4.7/5
Amazing
Posted on Aug 18, 2022
Very good location, nice and friendly staff, can choose the continental breakfast. The staff provided the electric scooter for rent. The room is big and the view from the room is amazing, the bathtub is super beautiful, the bed is soft and clean. But the door lock in my room was broken
6/11
Response from Property: Thank you very much for staying in Xindu hotel. I see you are so serious and sincerely give us comments. We are deeply moved! The hotel is located in the Yulong River scenic area, with continuous green mountains. You can see the scenery through the window. It really makes us feel that it is worthwhile to pay attention to our services. Our hotel has always been committed to creating a relaxing travel experience and knows how important service is to the mood of guests! We feel very cordial to meet such guests as you. Welcome home at any time. I wish you and your family a happy life and good health!
Bence Gyula
Delightful Panoramic Terrace Family Room With Panoramic Terrace
Stayed in Jul 2022
Family
1 review
5.0/5
Outstanding
Posted on Aug 12, 2022
We had amazing stay in this hotel, fabulous location, great views, nice swimming pool and exceptional service during our vacation! Staff it's truly give their real best! Definitely go back in the near future and enjoy my time in this peaceful place!
Response from Property: I'm glad that my relatives like us. Since the beginning of the construction, Xindu has been aiming at providing guests with a real leisure vacation. Therefore, the site selection, design and service are all around this center. I hope you and your family can have a relaxing holiday in this beautiful landscape! Looking forward to your next visit, I wish you and your family good health and good luck!
Viviennevz
Xinxiang Shanshui Double Bed Room With Extra-Large Panoramic Terrace & Panoramic Tub, Sunrise View
Stayed in Jun 2022
Travel with friends
3 review
4.5/5
Great
Posted on Aug 7, 2022
Booked a 4 night stay at the hotel. We were welcomed by friendly faces and stunning views. As some people mentioned there is no elevator so get ready to get your steps in. The views from the room is just incredible, i was able to see the sunrise every morning and could get a glimpse of the sunset from the balcony. Every morning they prepared a western breakfast for us which included toast, bacon, egg, cereal and your choice of coffee or other drink. The staff was very helpful in communicating with us via wechat and arranged airport drop off for us. The pool was wonderful especially after a long day of hiking and being out in the sun. The rooms provide lovely soft beds, tea and wine (for purchase). If you love your coffee in the morning bring some sachets with as well as some snacks as places are a little far out for delivery. West street is a 20min didi drive away and a must see. All in all it was a wonderful stay.
6/8
Response from Property: Thank you very much for your support to our hotel. We always believe that good reputation must be recommended from the most sincere satisfaction of the guests. The overall design of Xindu is combined with the mountains and rivers of Shili gallery. We hope that every friend who comes to Xindu can see the beautiful scenery without leaving home. There are various scenic spots such as rock caves, spring valleys and rock climbing around for you to explore and play, Not far away is the Yulong River, known as the little Lijiang River. Its beauty is amazing. Thank you again for your support to our work and heart. Thank you for your strong recommendation to other guests! I hope this trip to Yangshuo will be your best memory. Ha ha, I look forward to seeing you again. Happy every day
Guest User
Delight Shanshui Terrace Double Bed Room With Panoramic Terrace
Stayed in Jun 2022
Travel with friends
5 review
5.0/5
Outstanding
Posted on Aug 6, 2022
Amazing views from my bed and balcony! Clean and well stocked. The staff is super nice and go out of their way to make you feel welcomed and comfortable. Will quickly accommodate if you need something. Will use WeChat and translation for communication to foreigners who don’t speak Chinese well. The boss is super nice and sweet. The main support lady works really hard and is super nice and accommodating in every situation. The western breakfast is egg, bacon and toast- very tasty, and they will make you coffee or tea. The pool is beautiful and has a great view of the surrounding mountains. I could watch the sunset every day from my room: panorama room. I would 10/10 recommend this hotel and stay again next time. Convenient to most places by car and Didi. Close to the river so you can stroll or ride a bike there for taking pictures and great views. Cannot recommend this place enough.
6/8
Response from Property: Time is right, the breeze is not dry, we meet, so good! Thank you very much for your recognition and love of our Xindu residence. Your praise is a great encouragement to us! Yangshuo is a place you don't want to go when you come. Feel the slow time. The combination of natural scenery and scenic spots will make your journey more colorful We always believe that good reputation is recommended from the most sincere satisfaction of customers. We are also honored to provide you with the best service. We look forward to your next return. I wish you a happy life!
Miss Worldwide
Xinlu Shanshui Double Bed Room-Scenic Terrace With Tub
Stayed in Jun 2022
Couples
18 review
3.5/5
Posted on Aug 4, 2022
Beautiful hotel room. The staff are very friendly. Rooms are relatively the same price but the quality of rooms are vastly different. No staff available when checking out, and on one day the room was not cleaned but new water was provided. Beautiful pool and amenities. No wifi available in some rooms.
Response from Property: Dear guests, please accept the most sincere greetings from Xindu hotel. We are deeply sorry for the situation you encountered during your stay in the hotel. Thank you very much for your questions. We have taken this opportunity to review the service standards. During your check-in, you didn't make a thorough and detailed notice. The network was disconnected for a period of time due to maintenance. At the same time, we also recognized the lack of our work. At your check-out time, we didn't arrive at work time, and missed the opportunity to serve you. We can feel your helplessness at that time, which made you suffer. We will seriously accept your criticism and correction on us and have fully carried out the inspection of the housekeeping department. Through this issue, we will strengthen the training of employees in the future, ultimately improve the service quality of the hotel and improve your satisfaction with your stay. Your pertinent comment this time is also a spur to the continuous progress of the hotel. Yangshuo is very beautiful. We are grateful to meet and look forward to seeing you again in the next different season! I wish you all the best and happy every day.
Guest User
Delight Shanshui Terrace Double Bed Room With Panoramic Terrace
Stayed in Jun 2022
Business travelers
3 review
5.0/5
Outstanding
Posted on Aug 2, 2022
Nice hotel. The personal in the front desk are so helpful and caring. Western breakfast wasn't bad. Swimming pool is really enjoyable. 9.5
Response from Property: Thank you very much for your five-star praise and encouragement. I'm glad to see that you and your family spent a happy holiday here. Providing considerate and appropriate services for guests is our most basic requirement. Our hotel is located in the Yulong River eco-tourism resort, and the surrounding scenery of the hotel is picturesque The trail along the Yulong River is very suitable for early running. It has always been said that "Guilin's landscape is the best in the world, and Yangshuo's landscape is the best in Guilin". I look forward to meeting you again. I wish you a happy life and a happy day
Iuliia
Delight Shanshui Terrace Double Bed Room With Panoramic Terrace
Stayed in Jun 2022
Solo travelers
41 review
3.2/5
Posted on Aug 8, 2022
Simple guesthouse in a good location. No elevator, I lived at 5 floor , but the guy helped to carry the luggage. Hotel doesn’t have a territory, it’s just a guesthouse -behind is a mountain and the road is in front. Has swimming pool which is quite big, but it is across the road actually. This part of the town is rural and close to those nice walk-scooter pathways and very quiet. View from the balcony is FANTASTIC!!! I booked the panoramic view but it was to hot so I had to keep curtains all the time closed and didn’t really use the balcony . Rooms don’t have the closet so you don’t have space to hang your clothes at all. But the room is quite spacious.
Response from Property: Thank you very much for your comments. Xindu and all employees have been working hard to improve their shortcomings. Everyone in Xindu deeply apologizes for the trouble caused to you. The hotel is located in the picturesque Yulong River scenic area with fresh air. Here, you can feel the real, simple and vigorous rural life, the chirp of insects, the sound of frogs, and the crisp voice of birds... Every journey is a memorable memory of life, Every time we stay in the hotel, we will have a different feeling. We hope that through our efforts, we can make every guest satisfied, feel warm and comfortable, and love Yangshuo. We look forward to your next visit, wait for you in Yangshuo, and wish you happy every day
Maranda
Xinxiang Shanshui Double Bed Room With Extra-Large Panoramic Terrace & Panoramic Tub, Sunrise View
Stayed in Jun 2022
Travel with friends
9 review
4.7/5
Amazing
Posted on Jul 24, 2022
This hotel was really beautiful and the staff were really accommodating. The rooms were beautiful and very well decorated.
Response from Property: Thank you for giving our hotel such a high evaluation. At the same time, it is our honor to provide services for you. It is also a pleasure to meet you in this land with magical karst landforms and beautiful Lijiang River scenery. I hope Xindu sojourn is not only a hotel for you, but also a slow lifestyle for you. We sincerely look forward to your coming again, and thank you again for your support!
Alessandra Cristina
Suite - 1-Room, with View (Double bed) (Bathtub, 1 living room)
Stayed in Jun 2022
Couples
12 review
5.0/5
Outstanding
Posted on Jul 28, 2022
Great facilities and excellent staff. In spite of not speaking English, they do their best to help.
Response from Property: Dear guest, Hello! Sometimes happiness is just a feeling, only with your heart. It always lingers around us. There are many things in your memory, because no matter how long the feeling of happiness is, your mood will remain the same. Enjoy life, share joy, thank you for your love for us, because we are happy with you, your support is our love, I wish a happy life
Guest User
Suite - 1-Room, with View (Double bed) (Bathtub, 1 living room)
Stayed in Jun 2022
Couples
10 review
5.0/5
Outstanding
Posted on Jul 18, 2022
This hotel was amazing! Beautiful view. Outdoor swimming pool. Night swims under the stars were very relaxing. The room looks just like the pictures! The ladies at the desk were nice and friendly. There is no elevator. Didn’t try the “western” breakfast but it was basic. Eggs, toast and Chinese bacon. We rented scooters for ¥50 from the desk and we found a super cute river swimming spot right down the street! The water was nice and cool!
6/8
Response from Property: Thank you very much for your valuable time to share the experience of Xindu's sojourn and give us high affirmation and praise. Your affirmation of the hotel and our work has brought us great encouragement and inspired us to maintain the consistency of high-quality service. Your feedback shows that you have had a good time in the hotel. We are very happy about this. In Xindu, guest experience is our priority. Thank you for your high recognition of hotel facilities and services. We sincerely hope that you and your family, friends and colleagues will live in Xindu again, and sincerely hope that we can meet in Xindu again. May love be sweet