To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.0
Service4.1
Cleanliness4.1
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All reviews(22)
Positive reviews(17)
Reviews with photos/video(5)
Negative reviews(1)
Guest User
Superior Room
Stayed in Feb 2024
Solo travelers
8 review
3.5/5
Posted on Mar 31, 2024
It’s a good location however, it’s a bit difficult to communicate with staffs In English. I’ve noticed that the breakfast is buffet style but I only have one plate of simple breakfast like the photos I shared. That’s disappointed. As staff is so kind, i find middle ground at the end.
Lee Johnnie
Superior Double or Twin Room with Mountain View
Stayed in Oct 2023
Travel with friends
32 review
4.0/5
Very Good
Posted on Nov 8, 2023
Service was good. Room have beautiful view.
Aurora Crazy queen
Deluxe Double Room with Balcony
Stayed in Apr 2023
Travel with friends
1 review
3.7/5
Posted on May 5, 2023
Good location but sometimes air conditioner is not working
jerry0119
Deluxe Double Room with Balcony
Stayed in Oct 2023
Solo travelers
22 review
4.0/5
Very Good
Posted on Nov 3, 2023
Relatively great when price is considered.
I had a comfortable time.
Phi Bo
Deluxe Double Room with Balcony
Stayed in Nov 2023
Family
13 review
5.0/5
Outstanding
Posted on Dec 30, 2023
Good location near sapa office bar and many restaurants
wins93
Suite, Balcony, Mountain View
Stayed in Jun 2023
Travel with friends
8 review
4.5/5
Great
Posted on Jul 6, 2023
Hotel statf was friendly and helpful. Helped to contact our pick up transport when they were late.
Ali Morrison
Suite, Balcony, Mountain View
Stayed in Jun 2023
Travel with friends
2 review
5.0/5
Outstanding
Posted on Jul 24, 2023
Friendly staff, great location with amazing views and great pho for breakfast.
Guest User
Suite with Balcony and Mountain View
Stayed in Oct 2023
Family
3 review
3.0/5
Posted on Nov 25, 2023
First of all, a filter shower is required in all hotels in Sapara... If you use it for a day, you will end up with muddy water. The scenery is amazing. But it's 12 o'clock in the middle of nowhere? I left after playing, but there was no staff, so I made a phone call at the bar and waited 10 minutes before going in.
Is it bad, Your Highness? I just have to use it no matter what.
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Guest User
Superior Room
Stayed in Jan 2024
Solo travelers
1 review
2.5/5
Posted on Feb 27, 2024
This is my third trip to Sapa and I am evaluating it calmly.
I stayed for 3 nights and I regret it.
Service training for employees is urgently needed.
I don't even have a costume.
I come and go and there is no greeting.
On the 3rd day, I went to the restaurant for breakfast, but there was no food, so I thought they were ready now, but even after waiting for about 30 minutes, the staff didn't even make eye contact and said nothing.
When I looked around, I saw about three groups eating, so I asked the staff and they showed me the menu and told me to choose.
I'm disappointed.
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황린
Family Room
Stayed in Dec 2023
Travel with friends
33 review
4.2/5
Very Good
Posted on Jan 21, 2024
First of all, the timing of the trip was not good.
The hotel is located in the direction of Cat Cat village.
It's located in a good place.
The road in front of the hotel is blocked due to construction.
It wasn't good
Fansipan Cable Car is undergoing inspection for a month.
There were few visitors to Sapa. Hotel location and friendliness.
Breakfast was good
However, parking is difficult.
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Guest User
Deluxe Double Room with Balcony
Stayed in Sep 2023
Travel with friends
3 review
5.0/5
Outstanding
Posted on Oct 10, 2023
There is breakfast~
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Tour05684554373
Stayed in Dec 2024
Travel with friends
5.0/5
Outstanding
Posted on Jan 30, 2025
Our first impression when entering the hotel is a spacious and luxurious space. After checking in, the bell man brought us our things and took us into the elevator to a wonderful apartment, the room to the view was amazing, very beautiful and majestic. Looking straight down into the valley with golden stairs of ripe rice. Without those views, one can still look straight at the majestic qualities of Phanxipang. The hotel has all the services I need such as motorbike rental, bus tickets, organizing trekking tours to visit the village.... Truly a great hotel, we will definitely return and recommend it to friends
6/8
Guest User
Stayed in Feb 2025
Other
5.0/5
Outstanding
Posted on Mar 12, 2025
Wonderful, friendly, helpful. We have a nice room (suite family). Beautiful view, nice breakfast, accommodation. It's near from town so you can do by walk easily. However, the manager is here to make sur you have a good holidays. So i recommand if you go to Sapa !
Guest User
Stayed in Jan 2025
Other
5.0/5
Outstanding
Posted on Feb 19, 2025
THis hotel is very good, reception very helpful when we had problems with a tour we had booked and they didnt turn up. We found there was no Australian food in the breakfast buffet so the reception staff helped us so we had some food to eat. The reception also helped us with information to buy a phone as we had a problem and needed to ring Australia. The rooms were very big and comfortable and very clean and the walk in show was wonderful. Thank You
Guest User
Stayed in Jan 2025
Other
5.0/5
Outstanding
Posted on Feb 18, 2025
It was an amazing and wonderful stay. We were able to get around the place because the hotel is near the city proper. The staff were very friendly and helpful. Especially the ones in the reception. They can speak good English and offered us good Fanxipan deal. Overall, it was a worth visit in Sapa.