JURIN Reviews

It’s quite a big hotel, 3 buildings are connected and there are many rooms. The rooms are a bit outdated but still maintained well. Service was good and flexible. Transportation to the village is quite necessary when the roads are covered by snow, especially with luggage. They have free shuttle bus which is great. Best parts: 1. Dinner semi-buffet has unlimited alcoholic beverages including local sake, draft beer and wines. 2. Ski & board rental shop is right outside of the hotel. Although hotel only accept cash for the lift ticket, you can rent the gear (rental shop accepts credit card) and ski down the hill (20sec) to the cable ticket counter to buy ticket, pay by credit card. The location has lifts 5,6 and cable 4

The food is good. Not friendly for elderly especially walking in snow to parking area. Ryu island the front desk staff are very helpful. Overall okay, better to rent a car if you’re staying here.

Located at the bottom of the ski slopes, makes for a great place to stay at for people looking for a ski in/out experience. Hotel was clean and tidy, the onsen and public bath were slightly old but still very comfortable. Food was great, our package came with breakfast and dinner, drinks are all-you-can-drink. Hotel also provides a shuttle to and from the Zao bus terminal. Overall would recommend.

Ski in ski out hotel!! All good just we booked the room there is no shower room Inside 😂 but lastly the hotel staff 小邓 arrange a small hall that there is a shower room for us to use😍

Good service

Helpful staff and very good location for ski

After arriving at the bus stop, I found out that there are no taxis in the Zao Onsen area in the summer. I was in a pinch, so I called the inn and they arranged a free shuttle, which was very helpful! As soon as I got off the bus, a staff member greeted me with a smile and quickly carried my luggage into the inn. Once I arrived, all the staff were very polite and pleasant, leaving a very good impression! The man at the front desk was especially kind and warm, and his soft Yamagata accent was very soothing. The hot spring water temperature and quality were excellent, and the open-air bath allowed me to relax and unwind while feeling the nature. It was also very convenient to be able to watch YouTube and Netflix on the TV in my room. There was an event going on, so the menu was different from usual, but the food was excellent. Everything was delicious, and I was especially impressed by the large selection of fresh vegetables and the many options available, including one that catered to vegetarians and vegans! Overall, it was a wonderful inn, but there were some disappointments. Even though the room was renovated and comfortable, the unit bath was quite old and dated. Also, while soaking in the smaller of the two large (small) baths, the bath was so small that body soap and shampoo from people washing their bodies and hair kept getting into the hot spring, which was very unpleasant. It's a real shame to have such a wonderful hot spring bath only to be soaked in dirty water and soaps constantly seeping in. 😢 I really wish this smaller bath would be a private bath where only those who have thoroughly washed themselves in the larger large bath could enjoy a leisurely soak, eliminating the body soap and shampoo.

The hotel provides a shuttle bus service, which is provided immediately. I originally thought that it only provides a shuttle between the Zao Onsen Bus Terminal and the hotel, but in fact, the hotel also provides a shuttle bus service when going to the cable car. I really appreciate this service! The hotel's location is great for skiing! The photo is taken outside the hotel gate; we booked a double room, but actually stayed in a triple room, so it was relatively spacious; in addition to the theme dishes for dinner, there are other all-you-can-eat dishes, so you will never go hungry, and the breakfast is also all-you-can-eat, which is impeccable; to sum up, if I go to Zao Onsen again in the future, I will still choose this hotel!

The hotel has a hot spring, but the hotel service is not 24 hours, and there is no convenience store nearby

Although a bit old, the location is very good for family skiing.

My family was very satisfied. We were pleased with both the hot springs and the food.

The hot springs are great! There is something special about soaking in the hot springs while looking at the snowy scenery Meals are average

In fact, the overall hotel is not bad, the staff is also nice, and if you are a skier, you will definitely like it. The only drawback is that there is no lift. We live on the second floor, so we have to carry our luggage up, which is a bit hard, but the hotel is not bad. Because we don’t have a car, we have to rely on shuttle buses to get in and out, and they are very helpful. The best thing is the hot spring. It’s really beautiful, but it’s so thin!

Good service, but the location is really inconvenient, but it's really suitable for skiers