Yacht Holiday Hotel Reviews

Response from Property: Dear Valued Guest,Thank you so much for taking the time to share your wonderful feedback and for choosing to stay with us again! We are thrilled to hear that you enjoyed the cleanliness and spaciousness of the room, as well as the relaxation of our bathtub—it’s always our pleasure to make your experience memorable. Your kind words about returning in the future truly warm our hearts. Regarding the water temperature, please accept our sincere apologies for any inconvenience. We have immediately shared your feedback with our maintenance team to inspect and optimize the heating system. Your insights are invaluable in helping us improve. Once again, thank you for your loyalty and trust. We cannot wait to welcome you back for another exceptional stay, where we’ll ensure every detail exceeds your expectations.

Response from Property: [💖A warm hotel💖] Dear guest, thank you very much for taking the time to share your stay experience. We are extremely honored by your praise. We are delighted to know that you found our room rates to be great value for money, our infrastructure to remain solid, our service to be attentive, our rooms to be spacious, and our breakfast to be so varied. These positive feedbacks are the greatest recognition of our team's efforts. But the boat did not get your 5 stars, which means that we are not doing well enough. Whether it is a small flaw in the facilities or a minor shortcoming in the service, please feel free to give us your advice. Your specific feedback will directly help us improve our service quality in the future to ensure that every guest can enjoy an impeccable experience. We look forward to welcoming you back again in the near future, and let us provide you with a perfect stay with even better performance.

Response from Property: [❤The first choice for self-driving travel❤] Dear host, we have fully conveyed your praise for the hotel environment, facilities, services, catering, etc. in your review to every relevant staff member. After they learned about your satisfactory experience, they were all delighted and full of motivation and pride in their work. Your praise is like a bright mirror, reflecting our care in service details and making us understand that only by continuously improving service quality can we live up to the expectations of every distinguished guest. I wish you a good mood every day!

Response from Property: 【💖Not facing the street💖】Dear guest, thank you for taking the time to share your stay experience despite your busy schedule. Your positive comments are the most beautiful scenery on our way forward. We look forward to waiting for you at the hotel when you embark on your journey again in the near future. We will continue to write more wonderful travel memories for you with our consistent high-quality services.

Response from Property: [💖Large free parking lot & convenient transportation💖]The best moment is seeing your review. Thank you for your comprehensive review of our hotel. I believe that those who give more compliments will have good luck. I believe this must be you. , I wish you good luck and a happy life!

Response from Property: [💖Large free parking lot & charging pile & not facing the street💖] Good mood will be open as usual every day, and troublesome things will be permanently closed. You’ve had a hard day’s journey. It’s so happy that our boat can make you feel comfortable! Our housekeeping ladies use their hard-working hands to clean the room spotlessly, so that you can still enjoy the warmth of home even when you are on a business trip, even if you are thousands of miles away from home. Thank you for your continued support of our boat. Our partners are really touched and happy. We are honored to have such a loyal guest as you. Our family will always be here waiting for you.

Response from Property: [❤Complete facilities and free popcorn❤] Thank you for choosing to stay at Burj Al Arab Hotel and for your thoughtful five-star review. We will continue to add color to your trip with excellent service and comfortable accommodation experience. If you have the opportunity to visit again, we hope to serve you again. I wish you a happy life and all the best!

Response from Property: [❤Warm service, free parking lot❤]Dear guests: Hello! Thank you for choosing Xiangyang Sailing Holiday Hotel to be a scenery on your way. It is our honor to provide you with high-quality service. Every word of praise and affirmation you give proves that our efforts have been affirmed! It seems to be just a few simple words, but it also seems more ordinary and warm. The sailboat is so excited at this moment that a thousand words can be condensed into one sentence. I look forward to seeing you and your family again at the beautiful sailboat holiday hotel! wish you a happy life!

Response from Property: [❤Free popcorn and good central air conditioning❤] Wow! Thank you for your kind words and giving us a five-star review. Thank you very much! We must cherish your affirmation and treat your evaluation just like we treat our own appearance! Your satisfaction is our best proof! We couldn't be more honored! We will continue to work hard to provide every customer with quality service. Burj Al Arab is wonderful because of you! Looking forward to your next visit! wish you a happy life!

Response from Property: [❤️Central air-conditioning and complete facilities❤️] Dear guest, our team is very excited to read your comments! Your praise is like warm sunshine, illuminating the way for us to continuously improve our service quality. We are committed to creating a warm, comfortable and convenient "home away from home" for every guest, and your positive feedback is undoubtedly the best encouragement. Whether it is business travel or leisure travel in the future, we look forward to your visit again. Please rest assured that we will continue to work hard to ensure that every visit can bring you a better service experience. I wish you a happy life and smooth work!

Response from Property: 【❤Convenient travel and free large parking lot❤】Dear guests, thank you for choosing to stay at Burj Al Arab! We are very sorry for bringing you a bad stay experience. We understand that price is often an important part of the travel budget. The lighting in the room is too dark, which is because our decoration style is darker. At the same time, we also understand that your experience in our restaurant did not meet your expectations. We will definitely work hard to improve and strictly control the quality of the restaurant's dishes to ensure the freshness of the ingredients. Committed to providing guests with better service and dining enjoyment! We look forward to serving you again and wish you a happy life and a good mood every day!

Response from Property: [💖Free self-service popcorn💖]Thank you for your support and love for Burj Al Arab. Nothing is more powerful than a compliment or satisfaction from a friend. Companionship is the longest confession of love. Thank you for being with you along the way. I wish you happiness every day!

Response from Property: Fate is really wonderful. Among the many hotels, you chose sailing. We are fully looking forward to your arrival and providing you with the most considerate service. I believe that efforts will always be rewarded, just like the 5-star praise you gave me. The most sincere service is the result of hard work. We will always silently look forward to your arrival again.

Response from Property: [💖To cancel or modify the order, you need to contact Ctrip commercial service in person💖] I am really sorry for the unpleasant check-in experience. The front desk received your request to cancel the order at night. After negotiation between the two parties, the corresponding handling fee can be deducted, but this is still required You contacted Ctrip's commercial service, but the front desk was unable to modify or refund your order. That night, I saw that the front desk was still asking for help from Ctrip's business manager in the Ctrip group. Unfortunately, it was too late and they did not reply in time. As a result, it was faster in the early morning. When you came to check in again, this order was not followed up. This incident also reflects the lack of professional capabilities at our front desk. We failed to provide you with guidance and handle the corresponding problems for you in a timely manner. We will definitely strengthen training in this area in the future. The hotel's breakfast is a simple buffet, which mainly includes several hot dishes, cold dishes, porridge, noodles, pancakes, sweet potatoes, fried dough sticks, fried rice, fried noodles, Xiangyang special noodles, bread, hot drinks, etc. It is relatively light and may not suit your taste. , and later allow the restaurant to adjust the dishes and taste in a timely manner. Thank you again for asking us some questions. We hope to give you a different stay experience in the near future. wish you a happy life! Working smoothly!