Crowne Plaza Zurich Reviews

We booked two rooms and requested for connecting rooms ten days prior to our arrival. Happy to hear the email response by the hotel but the hotel reception staff did nothing for our request. Poor hotel management and customer service by the hotel of IHG!!!

The staff was super friendly and efficient. Location is good a bit far away from city center but can easily take the tram. Room is bit small but nice and clean

The location is okay and the staff are friendly and attended to issues promptly as we have to change room when the socket in our original room was faulty

The staff is very nice and helpful to save my problem something suddenly happened I will come back next time 🩷🩷🩷

Very pleasant experience. Was allowed to store our luggage’s after check-out which was very convenient for us as we wanted to explore on our final day without walking around with luggage.

Excellent hotel, all perfect. Fantastic gym, sauna, steam, jacuzzi.

I shared my opinion in google maps reviews is too bad unfortunately

I had a wonderful experience staying at this hotel. The room was spacious, clean, and well-equipped, offering great value for money. The bed was incredibly comfortable, making it easy to get a good night’s sleep. The staff were all very friendly, welcoming, and eager to assist with anything I needed. Overall, it was a pleasant and hassle-free stay — I would definitely recommend this hotel to anyone looking for comfort, convenience, and excellent service at a reasonable price.

Location not too bad, room was clean and spacious. Unfortunately there was building work across the Rd that started at 7am and goes on all through the day.

Not bad I was expecting a little bigger room, some freshness was missing .

I had a wonderful stay at Crowne Plaza Zürich. The hotel room was spacious, clean, and very comfortable — perfect for a relaxing trip. The bed was especially cozy and provided a great night's sleep. Initially, the pillow wasn’t quite to my liking, but after requesting a change, the new one was excellent and made all the difference. One highlight was the bathtub, which was a pleasant surprise and great for unwinding after a long day. The location is convenient — just a 15-minute tram ride to Zurich city centre, with the tram station only 5 minutes away on foot. The hotel staff were friendly, helpful, and made check-in and service smooth and efficient. Overall, a very pleasant experience with great value for comfort, location, and service. I would definitely recommend it for both business and leisure stays.

All the best, service quality, nice gym, fruitful breakfast!

The hotel staff are friendly, courteous, attentive, and helpful to guests. The Facility is excellent and had a Professional Gym Room in the Hotel, The location is excellent.

Amazing hotel experience. They Ave sauna gym and a pool too. Breakfast was also good