Xiamen Tongan CITIC Yuexing Hotel Reviews

Response from Property: Dear guests: Hello! Thank you for staying at Xiamen CITIC Yuexing Hotel. Your satisfaction is the motivation for us to pursue. We always take your satisfaction as the highest service purpose, and serve you patiently, sincerely and enthusiastically, so that you can always feel comfortable and intimate, as warm as coming home. We look forward to your continued support of our hotel and wish you a pleasant trip.

Response from Property: Dear customer, hello! Thank you for choosing to stay at Xiamen Tong'an Zhongxin Yuexing Hotel. We deeply apologize for your unpleasant experience at the hotel. The hotel has well-equipped business and leisure facilities, with nearby commercial streets, night markets, dining facilities, and convenient shopping and transportation. It is also close to the airport and train station, making it an excellent choice for your stay. We are well aware of the importance of hot water supply for guests' comfort during their stay, and will immediately inspect and repair the hot water system accordingly. At the same time, we have always adhered to the principle of providing the most sincere service to every customer. In the future, we will strengthen employee training to better understand the actual needs of customers and provide them with more enthusiastic services. Once again, we sincerely apologize and thank you very much for your feedback. We will strive to do better and look forward to providing you with even more perfect service next time. We wish you a happy life!

Response from Property: Dear customer, hello! Thank you for choosing to stay at Zhongxin Yuexing Hotel in Tong'an, Xiamen and taking the time to provide valuable feedback. I am glad to receive your recognition in terms of hygiene and environment. We will continue to work hard in every aspect and hope to bring you a more perfect stay experience next time. CITIC Yuexing Hotel has always been committed to creating a quiet and comfortable environment for guests, and we are very sorry that these noises have affected your sleep quality. The hotel is equipped with disposable soundproof earplugs in each guest room for guests to use at any time. Meanwhile, during your stay at the hotel, if you have any questions, you can call the front desk at any time, and we are available 24 hours a day to help you solve them. Thank you again for your feedback. We will continuously improve our infrastructure and service quality, strive to create a warm and comfortable living environment for our guests, and meet the requirements of different guests with the highest cost-effectiveness. We look forward to your next visit! Wishing you a happy life~

Response from Property: Dear guests: Hello! Thank you for your full five-point evaluation of us. We will continue to work hard with your encouragement and support. I believe we will do better! Thanks for your continued support! Good luck!

Response from Property: Dear guest, hello! Thank you for choosing Xiamen Tongan CITIC Yuexing Hotel and sharing your stay experience. There is Minlan Square across the road from CITIC Yuexing Hotel, and there are Wutu Commercial Street and Wulu Night Market within 500 meters. It takes 14 minutes to reach Xiamen North Railway Station, with complete infrastructure and convenient transportation. Your recommendation is a great encouragement and affirmation to us. We will continue to operate with care, continuously improve and improve all aspects, and provide every guest with a more outstanding experience. We look forward to your coming again and sharing this beauty with us. Once again, I sincerely thank you for your support and love. I wish you a happy life and everything goes well! Sincerely looking forward to your coming again!

Response from Property: Thank you very much for choosing our hotel and speaking so highly of our services and facilities! We are happy to hear that you were satisfied with the front desk service, room cleanliness, and overall environment. We will continue to work hard to ensure that every guest can enjoy comfort and considerate service. Looking forward to your visit again!

Response from Property: Dear guest, hello! Thank you very much for your feedback. We have been committed to providing guests with a comfortable and cost-effective accommodation environment. However, we recognize that while pursuing cost-effectiveness, it is equally important to ensure that facilities and furniture can meet the needs of different guests. Your evaluation provides us with valuable opportunities for improvement, and we will consider incorporating your opinions in future renovations and service upgrades. If you encounter any specific problems or inconveniences during your stay, please feel free to let us know, and we will do our best to help and improve your experience. At the same time, if you have any special requests or suggestions, you are also welcome to communicate with us. We hope to provide you with more satisfactory services when you visit next time. Thank you again for your evaluation and hope to have the opportunity to serve you again in the future.

Response from Property: Dear guest: Hello! We are glad that you have chosen to stay at Xiamen CITIC Yuexing Hotel. The hotel provides spacious and comfortable rooms with windows more than three meters wide, good lighting, balconies, complete basic supporting facilities, mature supporting facilities around the hotel, and the bustle and convenience of the city, which is very suitable for tourism. The hotel is committed to making every guest feel at home. Thank you for your support and favor, which is the best encouragement for us. We look forward to your visit again! I wish you a happy life!

Response from Property: Dear guest, hello, thank you very much for choosing to stay at Xiamen Tongan CITIC Yuexing Hotel and sharing your stay experience. We adhere to the principle of making every guest feel the most sincere service. Seeing your feedback also shows that we still have room for improvement. CITIC will continue to optimize its products and services. We sincerely look forward to your next visit!

Response from Property: 尊敬的賓客，您好！非常感謝您選擇入住廈門同安中信悦星酒店並分享您的入住體驗。酒店擁有優質的環境、優質的服務，商務及休閑設施配套完善，周邊有商業街、夜市，餐飲及購物方便，距機場及動車站也較近，交通便利，是您下榻的優佳選擇。我們會繼續努力，不斷改進和完善各項服務，為您以及每一位客人創造更加舒適、愉悦的住宿環境。期待您的下次光臨，我們定會以更優質的服務，再次為您帶來難忘的美好時光！再次感謝您的厚愛與支持！

Response from Property: Dear guest, hello! Thank you very much for your recognition and praise of Xiamen Tongan CITIC Yuexing Hotel! The hotel is located in a bustling area, with mature surrounding facilities, and is bustling and convenient in the city, which is very suitable for business travel and tourism. We have been working hard to improve the quality and comfort of the rooms, and strive to provide guests with the best living experience. At the same time, our work team always upholds a warm, professional and meticulous service attitude, and is committed to making every guest feel at home. Your praise is our driving force for progress. We will continue to work hard to do better in all aspects and bring you and every guest a more perfect experience. I look forward to your visit again, to feel our sincerity and dedication again, and thank you again for your support and love!

Response from Property: Dear guest, thank you for your feedback. We attach great importance to your comments and are very sorry. Regarding the problem you reported, it was because the crew missed some items. The housekeeping department accompanied the guests to get the missing items. The front desk just checked you in. We have done a serious investigation and timely rectification. Due to the recent busy work, we did not contact you in time to discuss solutions. We will strengthen the training of employees in various departments and improve service awareness. Next time you come, I believe we will give you a more perfect stay experience. Finally, thank you for your support and look forward to your visit again!

Response from Property: Dear guest: Hello! Thank you for choosing Xiamen CITIC Yuexing Hotel. We are glad that you have a pleasant stay in the hotel. Thank you for your support and trust in the hotel. Thank you for your valuable suggestions. We will continue to work hard to provide you with a more comfortable and warm stay experience. We look forward to your next stay and wish you a happy life!

Response from Property: Dear guest: Hello! Thank you for your 5-point review! It is so lucky to meet you. Thank you very much for writing your valuable review in your busy schedule. Your evaluation is our greatest motivation! Dedicated service will give you a different experience!