No.8 Changle West Road, Xincheng District, Xi'an, Shaanxi, 710032, ChinaSee Hotel Details
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1 night
Guest Reviews
9.6/10
Excellent
6734 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.6
Amenities9.3
Service9.7
Cleanliness9.7
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All reviews(6734)
Positive reviews(6686)
Reviews with photos/video(972)
Easy to get around(649)
Friendly front desk staff(478)
Large rooms(453)
Delicious breakfast(296)
Close to metro(187)
Great swimming pool(70)
Has rooms for families(60)
Luxurious(41)
Negative reviews(48)
Guest User
Deluxe Double Room
Stayed in Mar 2025
Couples
2 review
10.0/10
Outstanding
Posted on Apr 7, 2025
Wonderful hotel clean and cozy great location easy access to subway station and bus station staff are friendly and helpful, Lian Ge and Xiao Shi are very helpful and professional I would highly recommend this hotel
Response from Property: 親愛的客人,您好!非常感謝您對我們的認可,看到您的好評真的是好激動呢,酒店的我們希望為每位賓客提供最為貼心細緻的服務, 並帶來超值的入住體驗,以温馨體貼的服務向每位賓客展示酒店的獨特魅力。您的滿意是對酒店最大的支持和鼓勵,我們會用心服務好每一位家人,歡迎再次光臨哦。
Guest User
Superior King Room
Stayed in Feb 2025
Solo travelers
1 review
8.5/10
Very Good
Posted on Mar 25, 2025
Very comfortable stay in the hotel. Breakfast is excellent and better than most 4 star hotel in North America. My only complaint is air conditioning. The hotel did not turn on air conditioning in March. The room is quite hot in the daytime but ok in the evening.
Response from Property: 感謝您選擇入住我們酒店並分享寶貴意見!很高興您對住宿體驗和早餐品質感到滿意,這是對我們最大的鼓勵。關於空調問題,我們深表歉意給您帶來了不便。我們已全面檢查系統,今後將根據天氣變化靈活調控室温,確保客人舒適度。您的反饋幫助我們完善服務,期待您再次光臨時能體驗到更完美的入住環境。祝您旅途愉快!
Guest User
Superior King Room
Stayed in Dec 2024
Couples
2 review
9.0/10
Great
Posted on Feb 8, 2025
Friendly staff, convenient location, multiple restaurants, cleanliness in general.
In-room tv not working properly needs replacing.
No mini bar in room, fridge is old needs replacing.
Hotel pool was locked not in use appears needing maintenance.
Stay was pleasant in general.
Response from Property: 親愛的客人,您好!非常感謝您對我們服務的認可,看到您如此細緻的點評真的是好激動呢,酒店的我們希望為每位賓客提供最為貼心細緻的服務, 並帶來超值的入住體驗,以温馨體貼的服務向每位賓客展示酒店的獨特魅力。您的滿意是對酒店最大的支持和鼓勵,我們會用心服務好每一位家人,歡迎再次光臨哦。
愛好大自然的自由人
Superior Twin Room
Stayed in Dec 2024
Family
2 review
10.0/10
Outstanding
Posted on Feb 1, 2025
Excellent service and well received at front door by Jerry Lau, he helped me for luggage and register 😀
I later knew that Mr Lau, he the manager.
I enjoyed the room service and the gym room
Thanks and will come again
Allan from HK
2.2025
Response from Property: 親愛的客人,~請接受來自小花的真摯問候,特別感謝您在百忙之中給我們留下細緻的好評,知道您在咱們家度過一段愉快的時光,小夥伴們都很高興~我們希望為每位客人提供最為貼心細緻的服務,並帶來超值的入住體驗,以温馨體貼的服務向每位客人展示酒店的獨特魅力。我們會用心服務好每一位家人,期待和您的下次相遇。
Guest User
Deluxe Double Room
Stayed in Jul 2024
Other
2 review
10.0/10
Outstanding
Posted on Aug 10, 2024
Reno is the manager of this hotel and he was amazing. He helped us check in very late at night and upgraded us to a suite room. Hotel service was excellent and the staff were very friendly too. I would definitely recommend you to stay here if you are on a trip to Xi’an
Response from Property: Thank you for your comment. It's my pleasure to serve you. Welcome to visit again.
Guest User
Superior King Room
Stayed in Feb 2024
Travel with friends
3 review
9.0/10
Great
Posted on Mar 30, 2024
Thanks for the quick service and comfortable huge rooms.
Response from Property: Thank you for your comment. It's my pleasure to serve you. Welcome to visit again.
Thank you for your evaluation. It's my pleasure to serve you. Welcome to visit again.
Manjianghong
Superior King Room
Stayed in Nov 2023
Business travelers
44 review
10.0/10
Outstanding
Posted on Dec 17, 2023
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Response from Property: Thank you for your comment. It's my pleasure to serve you. Welcome to visit again. 謝謝您的評價,很高興為您服務,歡迎再次光臨
Davies / Singapore
Superior King Room
Stayed in Jul 2023
Family
8 review
10.0/10
Outstanding
Posted on Sep 2, 2023
Excellent service of jenny who is courteous and generous in upgrading us to Family friendly room. The courteous housekeeping helper done a good cleaning of the room and living area. As a result of the excellent , I extended my stay to 15 days. Recommended for foreigner travelers.
Thank you Jenny and the front office staff who always answer to our queries.
Response from Property: Thank you for your comment. It's my pleasure to serve you. Welcome to visit again.
Thank you for your evaluation, it is a pleasure to serve you, welcome to come again
Guest User
Superior King Room
Stayed in May 2024
Travel with friends
2 review
9.5/10
Amazing
Posted on Jun 10, 2024
Clean rooms and good breakfast. Staff was really helpful.
Response from Property: 親愛的客人,您好!非常感謝您對我們服務的認可,看到您如此細緻的點評真的是好激動呢,酒店的我們希望為每位賓客提供最為貼心細緻的服務, 並帶來超值的入住體驗,以温馨體貼的服務向每位賓客展示酒店的獨特魅力。您的滿意是對酒店最大的支持和鼓勵,我們會用心服務好每一位家人,歡迎再次光臨哦。
Guest User
Superior King Room
Stayed in Dec 2022
Solo travelers
1 review
9.5/10
Amazing
Posted on Jan 30, 2023
i stayed in the hotel for 2 days, the location is great for hiring DIDI and near subway line 3( TONG HUA MEN). My room is big and spacious with complete basic amenities.
The customer service is 5*, from the lady who handles my late c/in, to the manager who make a follow-up call making sure that everything are ok and also assisted me with my laundry transaction, to the housekeeping who cleans my room and handle my laundry, Lastly to Ms. Alice lian of guest relation who is friendly and assisted me with my luggage storage.
The only bad feedback i have; first, the drainage smell in my bathroom (they even place another layer of plastic next to drainage cover), and the sheer curtain in the window (the hook is not fix in the curtain railings).
overall, i will recommend this hotel..
Response from Property: Dear guests, thank you for your affirmation of Xiaohua as a whole. Your detailed and true feedback can make Xiaohua continuously absorb opinions and make progress. Thank you for your reminding. The front desk service Xiaohua has been fed back to the Front Office Department and will strengthen the management and strict requirements, hoping to bring full happiness to all guests. We are also working hard to improve the facilities and will continue to work hard to create a better living environment. We are eager to see you again
AlBajgurd
Superior King Room
Stayed in Dec 2022
Solo travelers
22 review
9.5/10
Amazing
Posted on Jan 18, 2023
Overall, the hotel offers good value for the money. That is if you aren't too fussy a person. Could be a bit cheaper though, imo. The location is near Tong Hua Men subway station. Very convenient to move about the city. The staff, especially the housekeeping staff, were courteous and friendly. The room was warm. I went to Xi'an to explore the city, so I didn't spend much time in the hotel. So it quite suited my needs.
Response from Property: Thank you for your comments ,it’s a pity that we didn't get your five points of praise. Xiaohua bears decades of hotel history and has rich heritage and cultural characteristics. We look forward to see you next time~
Guest User
Deluxe Room (2 beds)
Stayed in Apr 2023
Business travelers
21 review
3.5/10
Posted on May 27, 2023
If you do not care, then you deserve it.
Response from Property: Dear guest, we apologize for any inconvenience caused during your stay. The hotel is currently verifying the situation you mentioned and will promptly rectify it to avoid similar situations in the future. We hope you can come again and give Xiaohua the opportunity to apologize in person. We look forward to providing you with a better and better performance to provide you with a good experience for your next trip.
Lvxingdarenxiaojinger
Superior Twin Room
Stayed in Apr 2025
Family
35 review
10.0/10
Outstanding
Posted on May 19, 2025
This stay at Xi'an Jinhua Hotel was a great experience! It is within walking distance from Exit B of Tonghuamen Subway Station, and it is very convenient to visit attractions such as the Bell Tower. The room is spacious and comfortable, full of local style. There are rich dining options, Shaanxi cuisine and buffet are great, and the gym and heated swimming pool are well-equipped. Special thanks to Manager Liu for patiently answering questions during check-in; Guest Relations Directors Lian Ge and Wang Qianqian were warm and thoughtful throughout the whole process, always helping to solve problems in a timely manner, and the service was considerate and professional. I will stay here again next time I come to Xi'an!
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for choosing Xi'an Jinhua Hotel and sharing such a detailed stay experience! We are very pleased to learn that you are satisfied with the hotel's convenient location, special guest rooms and catering services. The professional services of Manager Liu, Director Lian Ge and Wang Qianqian can bring you a home-like experience, which is the greatest affirmation of our work. As an old hotel in Xi'an, we have been committed to perfectly integrating local cultural characteristics with modern comfortable experience. Your recognition of Shaanxi cuisine, constant temperature swimming pool and other facilities is the driving force for us to continuously optimize our services. We have conveyed your encouragement to all employees, which will inspire us to continue to improve the quality of our service. We look forward to your visit again, so that we have the opportunity to present you with more Chang'an style and Jinhua temperature! I wish you a pleasant journey and best wishes!
anthea8202
Superior Twin Room
Stayed in Apr 2025
Business travelers
58 review
10.0/10
Outstanding
Posted on May 19, 2025
The room is quite nice. Although it is an old five-star hotel, the configuration is here after all. Especially if you are doing business nearby, this hotel is very close to the second ring road and is still the best choice for business accommodation. Butler Lian Ge took the initiative to contact and send fruits. Although some of the fruits are not fresh, the thought is still there, and the price of more than 300 yuan is quite cost-effective. The breakfast is still very rich, and there are pocket-sized roujiamo. 
Original TextTranslated by Google
Response from Property: 尊敬的賓客:感謝您選擇入住我們酒店並分享如此細緻的反饋!我們很高興您對房間設施、地理位置及性價比表示認可,能為商務出行提供便利是我們的榮幸。關於您提及的水果新鮮度問題,我們深表歉意,已第一時間與相關部門溝通整改,確保後續服務細節更加完善。同時,我們也很開心管家連戈的主動服務為您帶來了温暖體驗,您的包容與理解讓我們倍感珍惜。早期待您下次光臨時,能體驗到我們更全面的提升。祝您工作順利,旅途愉快!
Guest User
Superior King Room
Stayed in Apr 2025
Business travelers
38 review
10.0/10
Outstanding
Posted on May 14, 2025
Jinhua Hotel is well-known to old Xi'an people. The rooms are large and bright. Although the facilities are old, they are well maintained and very comfortable to stay in. After checking out, Manager Liu even called me back to ask if I was dissatisfied. This service is really good!
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!感謝您選擇入住金花大酒店,您對酒店各方面的肯定讓我們備受鼓舞,感謝您的圖文分享和高度認可,為您帶去超性價比的舒適體驗,賓至如歸的服務是我們一直的追求,我們定當再接再厲、精益求精,以不斷的為客人營造温馨舒適的居住環境而努力,請您繼續支持和關注我們,期待您的再次光顧哦!