1 Leicester Square, Westminster, London, WC2H 7NA, United KingdomSee Hotel Details
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1 night
Guest Reviews
8.6/10
Very Good
66 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.0
Amenities8.1
Service8.5
Cleanliness8.9
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All reviews(66)
Positive reviews(58)
Reviews with photos/video(13)
Great location(23)
Friendly host(10)
Awesome stay(6)
Amenities were average(3)
Negative reviews(8)
Anonymous User
Premium Queen
Stayed in Nov 2024
Couple
8 review
9.0/10
Great
Posted on Jan 29, 2025
A prime location—just steps away from LEGO, the winter market, and Greggs, making it super convenient for exploring the area. The hotel itself was awesome, offering a stylish and comfortable stay. The highlight was definitely the rooftop bar—the view was absolutely magnificent, perfect for unwinding with a drink. A fantastic stay overall, and I’d highly recommend it!
MAN KIT
Standard Room
Stayed in Apr 2025
Solo traveler
94 review
8.5/10
Very Good
Posted on Jun 8, 2025
Got upgrade to a higher category room with much spaces. The room design is chic, breakfast selection is limited but main course is cook by order.
dsgnmike
Standard Room
Stayed in Mar 2025
Family
6 review
10/10
Outstanding
Posted on May 4, 2025
Maybe best location if you want to discover center of London and hop on-hop off between sightseengs
Dilys May Fong Liu
Standard Room
Stayed in Nov 2024
Couple
8 review
8.0/10
Very Good
Posted on Dec 31, 2024
The hotel's location is perfect,, providing easy access to nearby attractions, restaurants, and the underground. We were pleased to receive a room with a fantastic view overlooking the square where the street performances were. However, we were disappointed with the cleanliness standards. The wooden floor was quite sticky, and we could hear the sound of our sandals when walking. There was visible dirt on the drawer too which made us hesitant to unpack our belongings. Overall, while the location and view were excellent, the cleanliness could use significant improvement.
LSM8
Accessible Room with Roll-In Shower
Stayed in Apr 2025
Business traveler
16 review
10/10
Outstanding
Posted on Jun 7, 2025
Convenient and clean location. Second time staying.
Reinardus
Premium Queen
Stayed in Apr 2024
Traveling with friends
10 review
9.0/10
Great
Posted on Jun 2, 2024
Great Location , close to tube and many restaurants around. Lovely rooftop. Only downside : éternal waits for the only 2 elevators and very irritating that staff for 1 floor , empty handed Blocks takes the elevators instead of stairs. All rest good
Tseandy
Standard Room
Stayed in Apr 2025
Family
4 review
9.0/10
Great
Posted on Jun 6, 2025
Really great services and excellent location
Guest User
Premium Queen
Stayed in Jun 2024
Family
7 review
10/10
Outstanding
Posted on Jul 24, 2024
The service was amazing the location is the best so convenient to reach everywhere by walking or tube also the pancake for the breakfast was so good if there is fresh juice would be even better
PEMB
Premium Room
Stayed in May 2024
Solo traveler
2 review
7.0/10
Posted on Jun 26, 2024
Great location but rude service in rooftop restaurant and room cleanliness questionable.
P.Cheng
Premium Queen
Stayed in Mar 2024
Business traveler
23 review
8.5/10
Very Good
Posted on Apr 15, 2024
Perfect location, close to everything !
Just the hotel is under construction and some rooms are not available on my arrival date, sent me to another sister hotel which is not too acceptable.
L.L.X.L
Premium Queen
Stayed in Dec 2023
Traveling with friends
6 review
5.5/10
Posted on Jan 7, 2024
The location is excellent, but the service was subpar. There was no designated drop-off point for our transport, and finding the entrance was challenging. Upon arrival, we had to carry three large luggage pieces up stairs while the reception merely stared. The hotel door was heavy, and housekeeping repeatedly left items in our room, such as a black rubbish bag one night and gloves another. Overall, there’s a need for significant improvement in service and cleanliness.
JATUPOL
1 Queen Bed Premium Balcony City View
Stayed in Nov 2023
Traveling with friends
2 review
10/10
Outstanding
Posted on Jan 5, 2024
Staying at this hotel was very good. I am very impressed. The location of the hotel is very good. Good service staff. Breakfast has a wide variety to choose from and is very delicious. If I come to London next time, I will stay here again.
Jennywong0217
Standard Room
Stayed in Jan 2023
Couple
9 review
9.5/10
Amazing
Posted on Feb 23, 2023
Nice view in the restaurant!
Tasty breakfast!
Great location! Close to Chinatown and train station!
Anonymous User
Premium Queen
Stayed in Dec 2023
Solo traveler
10 review
9.5/10
Amazing
Posted on Jan 8, 2024
Very good location with restaurants and casinos nearby
Guest User
Theatre Room
Stayed in May 2023
Business traveler
5 review
10/10
Outstanding
Posted on Jun 24, 2023
Excellent location. 30 seconds walk to China town. Best location in London or even UK. Hotel has a nice roof top bar worth going. Friendly staff. Room is a bit small but ok for this location