Starway Hotel (Shantou High-Speed Railway Station) Reviews

Near to Shantou station. The seafood shop nearby is great and reasonably priced. Room is clean and aircon is great. Its a nice stay

Close to trains station, big rooms

All the staff was friendly and went the extra mile to make me feel at home as a foreigner within china. The room is exceptionally clean the room service staff was very polite and accommodating of me as a foreigner. The reception desk even help me to arrange a car to the high-speed rail station. The hotel is conveniently located and I will recommend a hotel to anyone seeking a comfortable state was friendly service.

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For a hotel that is so bad that it cannot be worse, if you can choose to give it 0 points, you will never give it 1 point. 1. Noise. At night, the entire building was filled with the rumble of the exhaust fan, which was so loud that it seriously affected my ability to sleep. 2. Most of the windows in the hotel are covered with frosted cellophane paper, so you can't see outside. It feels very evil and like a ghost house. 3. Management chaos. I booked and paid online for a business king room, but what I was actually given was a superior king room two levels below. 4. Unprofessional and poor quality. After the room allocation issue arose, the front desk clerk persisted in a dishonest and deceptive attitude. First of all, I did not admit that the room types were divided into high-end and business. After I presented the evidence, I changed my mind that my room was a business king room. I again took out the photos from the hotel's official website to compare, and then admitted the mistake, but continued to refund the price difference. Dishonest. During the Spring Festival, the room price difference was huge, but they only refunded the usual room price difference. And when communicating with their leaders and the platform, they sneaked into the room and hid in the room. It was very unprofessional and dishonest. It was a veritable black shop.

The Kyriad Hotel is within a 5-minute drive from Shantou Station. The hotel is newly opened in 2022. It is very clean overall. The breakfast is good. If it is cost-effective, it must be right. It is recommended. It takes 15 minutes to walk from the hotel. There is a delicious food line , Nanshan Road, there are 20 dozen barbecue oysters, and authentic Xinqiang Kao lamb skewers. It tastes good and will definitely go again next time

After leaving the store, the staff randomly added the WeChat of the customer's reserved phone number, and then still asked for good reviews. This is how personal privacy is leaked.

A chain store with high cost performance, the pillows are very comfortable. The breakfast is also very rich. The room is relatively new. It is closer to the high-speed rail station and farther away from the old city. The food at the Wuji beef shop next to it is delicious.

This is the second time I stayed at a hotel of this brand. It was not as good as the one in Nanshan, and the hotel room was not packed by five o'clock. I hope to improve!

Overall, it's okay, but the price is on the high side during the Spring Festival, one thousand one night, if it's one thousand yuan, it might not be worth it. The smell in the bathroom is still a bit big. It is recommended that the hotel check the installation of the toilet. The service at the front desk is good, and the people waiting in the lobby even offered to pour water. The breakfast noodle guy had a bad attitude early in the morning. It seemed like he couldn’t hear the noodles and fried eggs. He didn’t know if he couldn’t understand Mandarin. He had to tell another girl next to him, and she would translate it to this guy before he was willing to start. cook noodles.

Everything is good except noisy at night There are free earplugs at the front desk and a pick-up service. There is also a canteen downstairs with normal prices.

Very bad in every aspect

The facilities are advanced and complete, the sanitation is very clean, the environment is very good, and the service is thoughtful and meticulous Pick-up service: It is also very good, very delicate The beauties of the staff in this hotel are all good-looking and have a great attitudeand are very careful I usually call the robot to send me anything I need to sleep. It is very convenient and will not be disturbed Facilities: advanced and complete Hygiene: Clean and tidy Environment: very good Service: Meticulous, considerate and enthusiastic

There are too many pitfalls: 1. I booked a happy room, but I was given a light room. It was upgraded for free, and you secretly lowered the standard. You can compare the photos and introductions of different room types in the hotel. At that time, it was because the windows were bigger. It took dozens more to book a happy room. 2. There is a pick-up service, but the car model is not the one advertised by the hotel, but the staff's own car, which involves false publicity. 3. The self-service laundry room is not equipped with laundry detergent. You have to go downstairs to the front desk to get it every time. Is it because we are afraid that we will use it too much? 4. The daily breakfast voucher is not given once, but has to go to the front desk to get it every day, and we have to wait for her to type it out, wasting our time. 5. The attitude of the staff in the breakfast area was bad. The breakfast time on the first day was ten o'clock, and they left at 9:35 a.m. and did not provide service. Later, other guests said they knew their boss and wanted to call their boss. come out. For breakfast the next day, because there were too many people, only one chef was busy, and it was too late. When I asked him how many fried eggs he wanted, he rushed away directly, as if asking us to ask him. The lack of people is because your hotel has arranged for a person who is not ready. If there is a situation, you should explain it to the guests, instead of telling the guests to leave. 5. This is the first time I heard that the room is not cleaned every day. If you stay for a few days, you will not be cleaned without notifying the front desk. This is not how the hotel wants to save money. Sanitation should be cleaned every day. The service of this new hotel is terrible.