No.1111 A, Jl. Jend. Sudirman, Sungai Pangeran, Kec. Ilir Tim. I, Palembang, South Sumatra, 30128, IndonesiaSee Hotel Details
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1 night
Guest Reviews
8.7/10
Very Good
40 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.8
Amenities7.7
Service9.2
Cleanliness9.0
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All reviews(40)
Positive reviews(39)
Reviews with photos/video(5)
Negative reviews(1)
Lukas PS
Deluxe King Or Twin Room
Stayed in Mar 2024
Business traveler
136 review
9.0/10
Great
Posted on May 5, 2024
Hotel location close to restaurants, mini market, ATM.
I stay at room 603.
Unfortunately I always got bad smell from drainage shower room.
Response from Property: Dear Mr. Lukas PS
Warm Greetings from Luminor Hotel Palembang Managed by Waringin Hospitality.
Thank you for staying at Luminor Hotel Palembang and sharing your experience during your stay with us.
We are pleased to know that you had a great experience with the service from Luminor Hotel Palembang. We will strive to maintain and improve the quality of service at Luminor Hotel Palembang.
We would greatly appreciate it if you would recommend Luminor Hotel Palembang to your family and colleagues.
We look forward to welcoming you back to Luminor Hotel Palembang Managed by Waringin Hospitality.
Best Regards,
Haposan Situmorang
General Manager
Nadela
Executive Room
Stayed in Mar 2025
Family
1 review
8.5/10
Very Good
Posted on May 5, 2025
quite good
Response from Property: Dear Mr. Nadela.Salam Hangat dari Luminor Hotel Palembang Managed by Waringin Hospitality.Terima kasih telah menginap di Luminor Hotel Palembang dan berbagi pengalaman selama tinggal bersama kami.Kami senang mengetahui anda memiliki pengalaman yang luar biasa dengan pelayanan dari Luminor Hotel Palembang. Kami akan berusaha untuk mempertahankan dan meningkatkan kualitas pelayanan di Luminor Hotel Palembang.Kami akan sangat menghargai jika anda berkenan merekomendasikan Luminor Hotel Palembang kepada Keluarga dan kolega.Dengan senang hati kami tunggu kedatangan anda kembali ke Luminor Hotel Palembang Managed by Waringin Hospitality.Salam Hormat,Haposan SitumorangGeneral Manager
Iwan
Deluxe King Or Twin Room
Stayed in Apr 2025
Couple
2 review
10/10
Outstanding
Posted on Jun 9, 2025
Nyaman
Response from Property: Dear Mr. Iwan.Salam Hangat dari Luminor Hotel Palembang Managed by Waringin Hospitality.Terima kasih telah menginap di Luminor Hotel Palembang dan berbagi pengalaman selama tinggal bersama kami.Kami senang mengetahui anda memiliki pengalaman yang luar biasa dengan pelayanan dari Luminor Hotel Palembang. Kami akan berusaha untuk mempertahankan dan meningkatkan kualitas pelayanan di Luminor Hotel Palembang.Kami akan sangat menghargai jika anda berkenan merekomendasikan Luminor Hotel Palembang kepada Keluarga dan kolega.Dengan senang hati kami tunggu kedatangan anda kembali ke Luminor Hotel Palembang Managed by Waringin Hospitality.Salam Hormat,Haposan SitumorangGeneral Manager
Handrianto
Deluxe King Or Twin Room
Stayed in Jan 2024
Solo traveler
2 review
10/10
Outstanding
Posted on Feb 20, 2024
Top banget deh intinya
Response from Property: Dear Mr. HandriantoSalam Hangat dari Luminor Hotel Palembang Managed by Waringin Hospitality.Terima kasih telah menginap di Luminor Hotel Palembang dan berbagi pengalaman selama tinggal bersama kami.Kami senang mengetahui anda memiliki pengalaman yang luar biasa dengan pelayanan dari Luminor Hotel Palembang. Kami akan berusaha untuk mempertahankan dan meningkatkan kualitas pelayanan di Luminor Hotel Palembang.Kami akan sangat menghargai jika anda berkenan merekomendasikan Luminor Hotel Palembang kepada Keluarga dan kolega.Dengan senang hati kami tunggu kedatangan anda kembali ke Luminor Hotel Palembang Managed by Waringin Hospitality.Salam Hormat,Haposan SitumorangGeneral Manager
Y 42 N
Deluxe King Or Twin Room
Stayed in Jun 2024
Business traveler
3 review
10/10
Outstanding
Posted on Jul 31, 2024
ok banget
Response from Property: Dear Mr. Y 42 N
Warm Greetings from Luminor Hotel Palembang Managed by Waringin Hospitality.
Thank you for staying at Luminor Hotel Palembang and sharing your experience during your stay with us.
We are pleased to know that you had a great experience with the service from Luminor Hotel Palembang. We will strive to maintain and improve the quality of service at Luminor Hotel Palembang.
We would greatly appreciate it if you would recommend Luminor Hotel Palembang to your family and colleagues.
We look forward to welcoming you back to Luminor Hotel Palembang Managed by Waringin Hospitality.
Best Regards,
Haposan Situmorang
General Manager
dimasananda
Deluxe King Or Twin Room
Stayed in Mar 2025
Couple
6 review
9.0/10
Great
Posted on May 3, 2025
the food is delicious and varied, coincidentally the type of room we booked was out of stock but we got an upgrade to a higher type of room for free. awesome
Original TextTranslated by Google
Response from Property: Dear Mr. Dimasananda
Warm Greetings from Luminor Hotel Palembang Managed by Waringin Hospitality.
Thank you for staying at Luminor Hotel Palembang and sharing your experience during your stay with us.
We are pleased to know that you had a great experience with the service from Luminor Hotel Palembang. We will strive to maintain and improve the quality of service at Luminor Hotel Palembang.
We would greatly appreciate it if you would recommend Luminor Hotel Palembang to your family and colleagues.
We look forward to welcoming you back to Luminor Hotel Palembang Managed by Waringin Hospitality.
Best Regards,
Haposan Situmorang
General Manager
Guest User
Executive Deluxe Room
Stayed in Jan 2025
Business traveler
5 review
7.5/10
Posted on Mar 2, 2025
The room size is OK, but the sound insulation is too poor. Every morning I was kept awake by the noise of motorcycles on the street.
Original TextTranslated by Google
Faisal
Deluxe King Or Twin Room
Stayed in Mar 2025
Business traveler
11 review
8.5/10
Very Good
Posted on May 2, 2025
got room 113, the room was noisy, the toilet was narrow, the bed made noises
Original TextTranslated by Google
Response from Property: Dear Mr. Faisal
On behalf of the management of Luminor Hotel Palembang, we would like to thank you for choosing to stay at Luminor Hotel Palembang.
In relation to your review, at Luminor Hotel Palembang we apologize profusely for the inconvenience regarding the stay experience that did not meet your expectations. This will be our priority to provide better service to guests.
On behalf of the Management of Luminor Hotel Palembang, we would like to thank you for your positive review of our Hotel, this input will increase the enthusiasm of our team in providing the best service for all guests.
We greatly hope to be able to welcome you back to Luminor Hotel Palembang.
Best regards,
Haposan Situmorang
General Manager
Guest User
Deluxe King Or Twin Room
Stayed in Aug 2024
Business traveler
67 review
10/10
Outstanding
Posted on Oct 8, 2024
comfortable and clean hotel
comfortable enough to stay during business trip
recommended because the price is also affordable
Original TextTranslated by Google
Response from Property: Dear Guest UserWarm Greetings from Luminor Hotel Palembang Managed by Waringin Hospitality. Thank you for staying at Luminor Hotel Palembang and sharing your experience during your stay with us. We are glad to know that you had a great experience with the service from Luminor Hotel Palembang. We will strive to maintain and improve the quality of service at Luminor Hotel Palembang. We would greatly appreciate it if you would recommend Luminor Hotel Palembang to your family and colleagues. We look forward to welcoming you back to Luminor Hotel Palembang Managed by Waringin Hospitality.Best Regards,Haposan SitumorangGeneral Manager
Eng
Deluxe King Or Twin Room
Stayed in Aug 2024
Business traveler
5 review
7.0/10
Posted on Sep 24, 2024
The AC is not cold...it's old...I asked to change rooms, but the technician only came to do the settings...it's still not cold...the room is close to the road...it's noisy...
Original TextTranslated by Google
Response from Property: Dear Guest UserOn behalf of the management of Luminor Hotel Palembang, we would like to thank you for your choice to stay at Luminor Hotel Palembang. In relation to your review, at Luminor Hotel Palembang we apologize profusely for the inconvenience regarding the air conditioner not being cold, this is beyond our standards, we will immediately fix it and conduct an evaluation regarding this. This will be our priority to provide better service to guests. On behalf of the Management of Luminor Hotel Palembang, we would like to thank you for your positive review of our Hotel, this input will increase the enthusiasm of our team in providing the best service for all guests. We greatly hope to be able to welcome Lala Harimurti back to Luminor Hotel Palembang. Best regards, Haposan Situmorang General Manager
Adi
Deluxe King Or Twin Room
Stayed in Apr 2024
Business traveler
10 review
8.0/10
Very Good
Posted on May 27, 2024
For friendly prices, overall cool
Original TextTranslated by Google
6/7
Response from Property: Dear Mr. AdiWarmest Greetings from Luminor Hotel Palembang Managed by Waringin Hospitality. Thank you for staying at Luminor Hotel Palembang and sharing your experience during your stay with us. We are glad to know that you had a great experience with the service from Luminor Hotel Palembang. We will strive to maintain and improve the quality of service at Luminor Hotel Palembang. We would greatly appreciate it if you would recommend Luminor Hotel Palembang to your family and colleagues. We look forward to welcoming you back to Luminor Hotel Palembang Managed by Waringin Hospitality.Best Regards,Haposan SitumorangGeneral Manager
Angella
Suite
Stayed in May 2024
Family
3 review
8.5/10
Very Good
Posted on Jun 18, 2024
Ordered a suite room but it was hot on the phone, it took a long time to get it fixed, hmm
Original TextTranslated by Google
Response from Property: Dear Mrs. AngellaOn behalf of the management of Luminor Hotel Palembang, we would like to thank you for your choice to stay at Luminor Hotel Palembang Managed by Waringin Hospitality. In relation to your review, at Luminor Hotel Palembang we would like to apologize profusely for the inconvenience regarding the hot air conditioning. This will be our priority to provide better service to guests. On behalf of the Management of Luminor Hotel Palembang, we would like to thank you for your positive review of our Hotel, this input will increase the enthusiasm of our team in providing the best service to all guests. We greatly hope to be able to welcome you back to Luminor Hotel Palembang Managed by Waringin Hospitality. Best regards, Haposan Situmorang General Manager
mar atus
Deluxe King Or Twin Room
Stayed in May 2024
Other
1 review
9.5/10
Amazing
Posted on Jun 23, 2024
Good
Strategic location, breakfast menu is quite delicious.
Original TextTranslated by Google
Response from Property: Dear Guest UserSalam Hangat dari Luminor Hotel Palembang Managed by Waringin Hospitality.Terima kasih telah menginap di Luminor Hotel Palembang dan berbagi pengalaman selama tinggal bersama kami.Kami senang mengetahui anda memiliki pengalaman yang luar biasa dengan pelayanan dari Luminor Hotel Palembang. Kami akan berusaha untuk mempertahankan dan meningkatkan kualitas pelayanan di Luminor Hotel Palembang.Kami akan sangat menghargai jika anda berkenan merekomendasikan Luminor Hotel Palembang kepada Keluarga dan kolega.Dengan senang hati kami tunggu kedatangan anda kembali ke Luminor Hotel Palembang Managed by Waringin Hospitality.Salam Hormat,Haposan SitumorangGeneral Manager
zain travel
Superior
Stayed in Mar 2023
Business traveler
23 review
10/10
Outstanding
Posted on Apr 8, 2023
A comfortable place with low prices, suitable for business and staycations with the wife.
Original TextTranslated by Google
Guest User
Deluxe King Or Twin Room
Stayed in May 2024
Couple
2 review
10/10
Outstanding
Posted on Jun 21, 2024
Satisfactory service
Original TextTranslated by Google
Response from Property: Dear Guest UserSalam Hangat dari Luminor Hotel Palembang Managed by Waringin Hospitality.Terima kasih telah menginap di Luminor Hotel Palembang dan berbagi pengalaman selama tinggal bersama kami.Kami senang mengetahui anda memiliki pengalaman yang luar biasa dengan pelayanan dari Luminor Hotel Palembang. Kami akan berusaha untuk mempertahankan dan meningkatkan kualitas pelayanan di Luminor Hotel Palembang.Kami akan sangat menghargai jika anda berkenan merekomendasikan Luminor Hotel Palembang kepada Keluarga dan kolega.Dengan senang hati kami tunggu kedatangan anda kembali ke Luminor Hotel Palembang Managed by Waringin Hospitality.Salam Hormat,Haposan SitumorangGeneral Manager