Yuecheng Washe Travelling Hotel (Xi'an Bell and Drum Tower South Gate) Reviews
Yuecheng Washe Travelling Hotel (Xi'an Bell and Drum Tower South Gate)
No. 21, Shuncheng South Lane, Beilin District, Xi'an, Shaanxi, 710000, ChinaSee Hotel Details
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1 night
Guest Reviews
8.9/10
944 review
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Verified reviews
Location8.9
Amenities8.7
Service9.1
Cleanliness8.8
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All reviews(944)
Positive reviews(897)
Reviews with photos/video(258)
Friendly front desk staff(158)
Convenient location(133)
Easy to get around(62)
Close to scenic area(39)
Well designed(33)
Perfect for business trips(24)
Well decorated(22)
Negative reviews(47)
Silvia Palop
Guestroom - Courtyard-View (Double Bed) (Window)
Stayed in Jul 2025
Couple
6 review
9.0/10
Great
Posted on Aug 27, 2025
The room was big and nice in general, with a comfy mattress and spacious. The bathroom -toilet area definitely needs a big renovation as it was almost broken, with mold,... The location was perfect and very convenient to visit the city, the surrounding streets where the most beautiful and convenient ones we found in the city. The entrance for the city wall is just a few metres from there.
The staff was super nice and helpful, we had our flight delayed so we were checking in at 3.00 am so we told them as soon as we knew it. With a poor English they gave us all kind of facilities so we could rest in our room and do the proper check-in next morning. That was really nice from them.
They also have 4 young cats at the reception that made me feel a bit sad as they are almost constantly trapped in a small aesthetic cage. A woman used to let the play and roam free around the reception area (which seemed to be owner or something similar) and she was super nice with them. So if you go there feel free to open them the cage and let them be kittens for a while
Mandeley
Courtyard. Wutong Street View Twin Room (2 Beds)
Stayed in Jun 2025
Traveling with friends
19 review
9.0/10
Great
Posted on Jul 20, 2025
The hotel was wonderfully located in the direct neighborhood of the City Wall, close to public transport, restaurants, cafés, bars. The staff was OK, cleanliness wasn't bad but there seemed to be bed bugs in the sheets 🙊. Except of that, the room was beautiful and clean, like the rest of the hotel's interior.
Response from Property: 感謝您的喜歡和好評喲!閲城位於鐘鼓樓商圈,古城中心,緊鄰繁華的南城牆,西安地標5A景區。交通方便,服務熱情周到。床單用品等,有專業的洗滌公司,每日集中送洗消毒熨燙,合作很多年。暑天又遇這幾天下雨,可能開窗通風時,窗外偶然飛入的個別蚊蟲等,您及時聯繫前台,一定第一時間專門處理清潔更換,每個房間也有滅蚊設備,確保您滿意。
Stanley009
Garden Starry Sky King Bed Room
Stayed in Jun 2025
Family
5 review
10/10
Outstanding
Posted on Jul 14, 2025
Excellent location. Located within the city wall. You can actually see the wall from the hotel. I don't recommend living in the rooftop rooms in July. Mosquito and flies are very common in xian. should choose one of the regular room. Easy access to great food and xian city scenic area.
You can see the city wall just outside the hotel. And when you walk along the xian city wall that is the hotel
Response from Property: 非常感謝您對酒店的認可喜歡!咱們在城牆內的最核心位置,5A景區明城牆,出門散步就能摸到明代牆磚。周邊美食眾多,景區集中,這份便利能被您享受到,我們特別開心~❤❤❤關於您提到的任何問題,我們已經認真記下了。已經訂做安裝了紗門和紗窗,進一步加強全樓房間的蚊蟲防治措施,努力提升入住舒適度,確保房間全年四季最優狀態入住。也會更細緻地推薦合適的房型,爭取讓每位客人都住得滿意,舒心。 ❤❤❤期待能再次為您服務,讓您看到我們的努力不斷完善提升!
sasha.in.china
Garden Starry Sky King Bed Room
Stayed in Jun 2025
Traveling with friends
8 review
7.5/10
Posted on Jul 13, 2025
The location of hotel is great and thanks staff a lot for checking in earlier, but… all advantages are crossed out by just one thing - poor four cats were locked out in a small cage all together, without water and food. Three times for 1.5 days I reminded to give them water. They’re dying there and it’s really inhumane😭😭😭 if you want to have pets at your hotel - let them out, feed them properly and give them water
Response from Property: Hello, thank you for choosing our hotel. As a pet-friendly hotel, we have cats cared for 24/7. They are usually kept in the garden during the summer months, but due to the high number of guests with young children, restrictions are necessary. During the day, most of the night owls are sleeping peacefully in the cattery, so please try not to disturb them. At night, when there are fewer people around, they play freely on the first floor. As for the food and water you mentioned, they are always available in the cattery. We also remind everyone that we have alcohol-based hand sanitizer and hand sanitizer gel on the first floor, so please be sure to clean your hands after playing with the cats.
Guest User
Guestroom - Courtyard-View (Double Bed) (Window)
Stayed in May 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Jun 22, 2025
Great hotel. Perfect stay, cozy rooms, quiet, good location, and very friendly staff !
Response from Property: Dear guest, hello! Thank you for your stay and your good comments. Our hotel has a beautiful environment and convenient transportation and shopping. Yuecheng Washe looks forward to your next visit and wish you a happy life!
Khalifa Mahadhi
Cozy Room - Triple Occupancy
Stayed in Apr 2025
Traveling with friends
2 review
10/10
Outstanding
Posted on May 8, 2025
Very clean, comfy and enjoyable. We loved it. Rooms look exactly as shown in the pictures and the proximity to the xian wall city helps it even more.
Response from Property: Thank you so much for choosing our hotel and leaving such a thoughtful review! We're thrilled to hear that you enjoyed the cleanliness, comfort of the room, and our convenient location near the City Wall. It's our commitment to provide authentic experiences that match our guests' expectations. Your recognition is the greatest encouragement to our team. We look forward to creating more wonderful memories for your next Xi'an trip! Wishing you pleasant journeys ahead! ^_^
Guest User
Family Room - Urban Landscape
Stayed in Jul 2025
Family
3 review
9.5/10
Amazing
Posted on Aug 12, 2025
Good location and very friendly staff.
Response from Property: Thank you so much for your kind words! We're so glad you liked our hotel and found our staff friendly. Looking forward to coming back with us again soon!
faten athena
Guestroom - Courtyard-View (Double Bed) (Window)
Stayed in Feb 2025
Solo traveler
8 review
10/10
Outstanding
Posted on Apr 1, 2025
I love this place! About 1km walk from Guangjijie Station, my room view is Xian City Wall. Reasonable price, huge room, strategic location. Near to most of place including Huimin Street.
I extend my stay for another two nights.
Response from Property: Thank you for your love. The best location and the most attentive design are designed to provide you with the most comprehensive service. It is close to the 5A scenic area of the city wall, with various room types and ample space. It is just a few steps to the Xiaonanmen morning market. If you like it, come again!
Guest User
Guestroom - Courtyard-View (Double Bed) (Window)
Stayed in Mar 2025
Family
9 review
10/10
Outstanding
Posted on Apr 22, 2025
The hotel is very well located and the people are super friendly and helping!
Response from Property: Dear guest,Your kind words have brightened our day! We're thrilled to hear that our central location and team's hospitality made your stay memorable. Every member of our team is dedicated to creating a home-away-from-home experience, and your feedback is the ultimate compliment. Whether it's the convenience of our location or the warmth of our service, we're honored to have exceeded your expectations. The next time you're in town, our doors are wide open—perhaps with a cup of complimentary tea and a front-row seat to our city's charm! Safe travels, and we can't wait to welcome you back soon!
Anika_9772
Garden Starry Sky King Bed Room
Stayed in Jan 2025
Solo traveler
5 review
10/10
Outstanding
Posted on Mar 27, 2025
The choice of this hotel was the best. The view to the city wall is simply marvelous. Living on a rooftop overlooking the starry sky and waking up in the morning with the sun is a memory to last a lifetime. Definitely coming back to this hotel again
Response from Property: Dear Guest,Thank you for your delightful review! We're thrilled to hear you enjoyed the room with its "view on the wall" and English TV guidance . If you ever need a guide to the best local spots , hope to see you again soon for another "fine" stay!
Guest User
Garden Starry Sky King Bed Room
Stayed in Jun 2025
Couple
3 review
10/10
Outstanding
Posted on Jul 31, 2025
The room was very nice, with incredible views. The service was excellent — everyone was very kind and attentive.
Response from Property: Thank you so much for your kind words! We’re thrilled you enjoyed the room, the views, and our service. It was a pleasure having you, and we hope to welcome you back soon! 😊
Guest User
Garden Starry Sky King Bed Room
Stayed in Jun 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Jul 10, 2025
Well managed and welcoming little B&B set over four floors and situated adjacent to the south wall. The location is perfect for sightseeing, the rooms are well priced, spotless and the bed is very comfortable. There is a fridge by reception and strong Wi-Fi throughout the hotel. The friendly owner gave me an extra hour to check out and has been very helpful; she speaks good English. Highly recommended, and I look forward to staying again.
Response from Property: Dear Guest, your wonderful review made our day! Thank you for noticing our great location by the South Wall, clean comfortable rooms, handy fridge, strong Wi-Fi, and the extra checkout hour—we’re thrilled we could make you feel at home. We truly care about every detail, and your kind words mean the world. Looking forward to welcoming you back soon!
MikeConnor
Guestroom With Teatable - Street-View (Double Bed)
Stayed in May 2025
Traveling with friends
19 review
10/10
Outstanding
Posted on Jul 1, 2025
The best location ever. There’s a cafe street just 100 meters away. The famous morning market is about 200 meters.
The staff are the best, friendly and always available for any questions you have.
Definitely is the place to stay in Xi’an
Response from Property: Thank you for your good comments. We are in the core location of the Bell and Drum Tower, which is very convenient to go anywhere. The staff are young and enthusiastic, answering all questions and providing a lot of authentic food and tourist information. Welcome to come again next time!
Solo Male - Long Term Travel
Guestroom - Courtyard-View (Double Bed) (Window)
Stayed in Oct 2024
Solo traveler
32 review
9.5/10
Amazing
Posted on Nov 18, 2024
Stayed 2 nights in wall view room
Expectation/Reality: met expectations. The room is pretty much the same as the pictures, and what was received is aligned with what was advertised. No surprises.
Security: good. Front door locks after midnight and requires password to enter. Door to room is secure. No additional safe is in the room.
Hygiene: good, overall the room, the bathroom and the common area was all tidy and frequently cleaned.
Hospitality: good, the front desk clerks were all very helpful and check in was smooth and communication was all helpful and professional.
Social Atmosphere: not bad for a hotel. There is a small cafe on the ground floor with great offerings, which make for a nice place to hang out.
Overall: very good, the location is the primary draw factor, it is close to the night life, local restaurants and transportation. Overall would highly recommend.
Response from Property: Dear guests, Thank you very much for your favor and love of our hotel! The pace of progress will never stop. For your trust, we will be more persistent.Our hostel will always stand in this city and wait for you! Hope to see you again !
Edd BB
Guestroom - Courtyard-View (Double Bed) (Window)
Stayed in Mar 2025
Solo traveler
8 review
6.0/10
Posted on Apr 22, 2025
The hotel is quite far from the metro. No breakfast was available at the appointment time, although I booked a hotel with breakfast. Reception can not speak English.
Response from Property: Hello, we are very sorry that the intern receptionist at the front desk is not familiar with the order content and this may cause you inconvenience. We will definitely strengthen training to prevent this from happening again. We will communicate with the website and change your order to one without breakfast, deduct the breakfast fee or send you a gift of corresponding price. Thank you for your timely feedback, which enables us to improve our work in a timely manner.