Mercure Hotel

Mercure Hotel Reviews

Mercure Hotel

Building 5, APP Square, No.8 Xiongzhuang Road, Hongshan District, Wuhan, Hubei, ChinaSee Hotel Details
Mercure Hotel
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1 night

Guest Reviews

9.7/10
Excellent
1084 review
Verified reviews
Location9.8
Amenities9.6
Service9.7
Cleanliness9.8
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All reviews(1084)
Positive reviews(1073)
Reviews with photos/video(274)
Delicious breakfast(129)
Friendly front desk staff(117)
Large rooms(93)
Perfect for business trips(84)
Near shopping area(32)
Convenient for shopping(29)
Awesome gym(18)
Excellent afternoon tea(13)
Negative reviews(11)
Guest User
Queen Room
Stayed in Jul 2024
Business traveler
1 review
10/10
Outstanding
Posted on Aug 8, 2024
精致双人自助下午茶:Now give it to you.
Response from Property: 親愛的朋友：您好！感謝您入住武漢光谷美居酒店，選擇美居就是選擇一種愉悦身心的出行，小美尊崇待家人般用心，對朋友般真誠的歡迎每位遠道而來的每位來賓，我們在意與您的每一次相遇，無論是短暫還是長久，都要帶給您美好又難以忘懷！期待您再次來到美居，願您每一段美居之旅都是暖心的！
Guest User
Standard 2-bed Room
Stayed in Oct 2023
Business traveler
13 review
10/10
Outstanding
Posted on Nov 30, 2023
The location is very good.
Response from Property: 親愛的朋友：您好！感謝您對酒店的認可！每一個地方都會有讓人惦記的理由，美居酒店獨特的法式風格及智能化的相結合的設計，智能不失優雅，寬敞的房間，全落地窗的設計，讓房間採光通光都非常的好。衷心期待您的再次入住哦，祝您生活愉快！
Lishuoshuo
Queen Room
Stayed in Jul 2025
Business traveler
19 review
10/10
Outstanding
Posted on Aug 26, 2025
A truly pleasant stay! The hotel is conveniently located, with easy access to transportation and restaurants. The front desk staff were friendly and attentive, checking in quickly and even offering a room upgrade. The room was spacious and clean, the bedding comfortable, and the soundproofing was excellent, ensuring a restful night's sleep. The breakfast was varied and delicious, with comprehensive facilities and excellent value for money. I'll definitely stay here again on my next business trip or trip. Highly recommended!
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6/9
Response from Property: Dear guests: Hello! Thank you for your strong support for Mercure Wuhan Optics Valley. Your satisfaction is the driving force for the hotel's progress. Needless to say, just come often! I wish you: good work and a good mood every day 0 (0_0) 0~
Guest User
Queen Room
Stayed in Jul 2025
Business traveler
3 review
10/10
Outstanding
Posted on Aug 24, 2025
Parking is convenient. I only discovered after arriving that the hotel has both ground-floor and underground parking. Check-in was quick, the room was comfortable, and the price was reasonable, considering I'd booked in advance. The environment is also nice, the room was clean. I chose this place because of the convenient transportation, and I'm very satisfied with it. The front desk lady was very friendly and helpful, and the service was excellent. The hotel is very clean, not far from the East Lake Scenic Area, and access is very convenient. Overall, it's very comfortable.
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6/9
Response from Property: Thank you for your detailed comments and praise. Xiaomei has been working tirelessly to provide guests with a better and most reassuring accommodation environment. Your words make Xiaomei feel that all her efforts have not been in vain. I hope you will treat this place as your own home. You are Xiaomei's family, friends, and confidants. All the staff of Xiaomei's welcome you to come home often~
Guest User
Standard 2-bed Room
Stayed in Jul 2025
Traveling with friends
2 review
10/10
Outstanding
Posted on Aug 24, 2025
There are plenty of parking spaces, free parking. The front desk service is professional, and members can also help with free upgrades. The room windows are large and bright, and the makeup mirrors are all illuminated. The breakfast dishes are delicious and varied. Overall, the stay experience is good. The front desk provides free luggage storage and wake-up service. The service is efficient. There is also a snack street near the hotel, and it is also close to Optics Valley Square.
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6/9
Response from Property: Thank you very much for your stay and review. Your satisfaction will be Xiaomei's greatest motivation. I believe that with your company, we will go better and further. I look forward to seeing you again! I wish you a happy life~
Anonymous User
Deluxe Queen Room
Stayed in Jul 2025
Business traveler
7 review
9.0/10
Great
Posted on Aug 26, 2025
A very satisfying stay! The hotel is in a great location, with plenty of dining and shopping options nearby. The front desk staff was also very friendly and professional, and check-in was efficient and quick. The room was spacious and bright, with a stylish and simple decor. The bedding was comfortable, the bathroom was clean and tidy, and there was plenty of water. The breakfast was quite varied and delicious, meeting the needs of business travelers. I will definitely choose this place again next time I'm here! Excellent~~~
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6/9
Response from Property: 親愛的客人，感謝您選擇光谷美居以及對我們所有小夥伴的肯定！您的滿意是我們最大的動力，我們會再接再厲，將服務細節做得更加完善，衹為能夠為您提供更完美的入住體驗，爭取下次獲得您的5顆小星星，衷心祝願您生活愉快，誠摯期待您的再次蒞臨！
Guest User
Queen Room
Stayed in Jul 2025
Family
1 review
10/10
Outstanding
Posted on Aug 26, 2025
This stay was truly wonderful! The hotel is adjacent to a comprehensive dining experience with a wide selection. The front desk staff, Ms. Yin, were enthusiastic, professional, and attentive, and check-in was efficient and quick. The room was spacious, warmly and elegantly decorated, and the breakfast was rich and varied, combining both Chinese and Western cuisine. I couldn't have chosen a better place to stay with my family this time. I'll definitely stay here again! [Strong][Strong][Strong] Great!
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6/9
Response from Property: 親愛的朋友：您好！感謝您選擇武漢光谷美居酒店，很高興給您提供了一次滿意的入住體驗，酒店屬於華住集團旗下的中高端品牌，以服務為中心，重視每一位客人的入住感受。房間佈置合理舒適，房間還有迷你吧，裏面的多種飲品都是免費使用，乾濕分離的衞生間和淋浴間既貼心又方便，還有24小時藍光消毒的智能馬桶，一進房間就能感受到貼心，交通也十分便利，是您出差和旅遊的首選，光谷美居小夥伴衷心期待您再次回家哦~
Guest User
Queen Room
Stayed in Jul 2025
Business traveler
19 review
10/10
Outstanding
Posted on Aug 18, 2025
I have to give this Mercure Hotel a huge thumbs-up! The hotel's ambiance is elegant and the decor is exquisite. The room was spotlessly clean and tidy, and the front desk even gave me a free upgrade. Every detail is so thoughtful. The breakfast was delicious and varied, and the service was impeccable. It made me feel like home, and I'll definitely stay here again.
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6/9
Response from Property: Dear Guest: Hello! Thank you for your 5-point review! Every city has its own reasons for lingering, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope Mercure will be the warmest and most unique one in your memories! Please come back often. I wish you all the best!
Guest User
Queen Room
Stayed in Jul 2025
Other
2 review
10/10
Outstanding
Posted on Aug 10, 2025
The hotel is in a great location with convenient transportation. The room facilities are also very good, very clean and tidy. The mattress is very soft and comfortable, the hot water comes very quickly, and everything is relatively complete. More importantly, the front desk also gave me two free breakfasts. The restaurant has a wide variety of dishes and the food tastes good. The front desk service is very good and attentive. I look forward to staying there next time.
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6/9
Response from Property: Dear Guest: Hello! Thank you for your 5-point review! Every city has its own reasons for lingering, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope Mercure will be the warmest and most unique one in your memories! Please come back often. I wish you all the best!
Anonymous User
Queen Room
Stayed in Jul 2025
Business traveler
1 review
10/10
Outstanding
Posted on Aug 6, 2025
The front desk lady was very friendly and helpful, and check-in was quick. She even arranged a quiet room for me, as I requested. This was a thoughtful touch. I had a great night's sleep. The room was spacious and bright, with good natural light. The bathroom had separate wet and dry areas, and the smart toilet worked great. The room was also clean, and the pillows were very comfortable. Most importantly, they even gave me two complimentary breakfasts. I'll definitely stay at this Mercure hotel again. The service was excellent.
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6/9
Response from Property: Because of the care, you feel comfortable; because of the attentiveness, you feel at ease; every seriousness and every effort of Xiaomei is for your comfort and peace of mind. In the days to come, Xiaomei will not forget her original intention and will continue to maintain it. I look forward to your next visit and wish you a happy life!
Guest User
Superior Queen Room
Stayed in Jul 2025
Other
1 review
10/10
Outstanding
Posted on Aug 6, 2025
The hotel I stayed at this time was a perfect blend of quality and comfort. It was truly fantastic. The elegant lobby was delightful. The rooms were simple yet stylish, with floor-to-ceiling windows. The bedding was soft and thoughtful. The one-stop service, including the 24-hour front desk butler service, was professional and attentive. I highly recommend this hotel for both business and leisure travel. I'll definitely stay here again next time.
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6/9
Response from Property: Your satisfaction is the driving force for us to move forward. Thank you for your comments and grateful for your encounter. Spring comes and summer goes, autumn harvests and winter stores. We have a long way to go.
Akang
Standard 2-bed Room
Stayed in Jul 2025
Business traveler
2 review
10/10
Outstanding
Posted on Aug 4, 2025
The hotel is located near the Optics Valley Software Park. It's quite lively downstairs at night, and there are many small streets around it with a lively atmosphere. The front desk receptionist is cordial and friendly, the room layout is reasonable, the bathroom is separated from the shower, and the breakfast is rich. The only shortcoming is that the elevator doesn't have air conditioning, and you sweat like a steamer when you take the elevator.
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Response from Property: The stream flows slowly, time flows softly. Thank you for choosing Mercure Optics Valley. Located in Optics Valley APP Plaza, just 400 meters from Optics Valley Software Park, the hotel offers easy access to the Yellow Crane Tower and East Lake Scenic Area, making it convenient for sightseeing and shopping. The hotel also features a lobby bar, multi-functional meeting rooms, a 24-hour gym, and a self-service laundry. Whether you're traveling for business or leisure, Mercure Optics Valley Wuhan is your ideal choice. Thank you again for your stay and we look forward to seeing you again.
Guest User
Standard 2-bed Room
Stayed in Jun 2025
Traveling with friends
5 review
10/10
Outstanding
Posted on Aug 2, 2025
This hotel experience was truly exceptional! The guest rooms were spacious and comfortable, with every detail showcasing luxury. The front desk lady handled check-in quickly and professionally, and even provided a housekeeper with 24-hour contact service, making it a truly homely experience. The hotel is strategically located with convenient transportation. The breakfast was rich and varied, with delicious Chinese and Western dishes. It was an instant hit! Whether you're traveling for business or leisure, I highly recommend Mercure. [Love][Love][Love][Love][Love]
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6/9
Response from Property: Dear guest, thank you very much for choosing Mercure Wuhan Optics Valley. Thank you very much for your positive review and recommendation! We are delighted that you are satisfied with our service and facilities. Your recognition and trust in us strengthens our confidence. We sincerely look forward to seeing you again!
Guest User
Standard Double Room
Stayed in Jun 2025
Other
8 review
10/10
Outstanding
Posted on Jul 31, 2025
I was really pleased with the room. The smart toilet and mirror had a light, making it easy to put on makeup. There was also a refrigerator and sturdy slippers. I recommend getting sugar-free drip coffee. The front desk lady was very kind. The breakfast was super filling, and the beef noodles were delicious!
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Response from Property: Dear guest, thank you for your love and recognition of Xiaomei. Xiaomei is always striving to create a unique stay experience for guests. We hope we can add joy and touch to your journey. We look forward to seeing you again!
Tianshizhicheng2283
Standard 2-bed Room
Stayed in Jun 2025
Family
11 review
10/10
Outstanding
Posted on Jul 27, 2025
Honestly, this room was a fantastic value for the price. Upon arrival, we even received a complimentary upgrade to a much larger room. Let me start with the positives: 1. The hotel staff were generally very warm and welcoming. 2. The hotel is in a great location, with restaurants and bars just steps away. 3. The smart toilet and separate wet and dry areas were highly recommended. 4. The free soft drinks in the minibar were also highly recommended. 5. The gym is quite well-equipped for a hotel of this level. Thumbs up. There's also a free laundry room. 6. The hotel has both underground and surface parking, which is very convenient. 7. Turn left and about 100 meters away is the night market, which is extremely lively at night. 8. There are two food delivery robots. Cons: 1. The elevator has no air conditioning and is very hot. 2. The wonton wrappers at breakfast were extremely stiff and tasted terrible. 3. The air conditioning in the laundry room didn't work. 4. The bathroom has separate wet and dry areas, but a door would be perfect. 5. Both pillows were too soft, which is not good for cervical spondylosis, which is a common problem these days. 6. The light in the makeup mirror didn't work, and the sink drained a bit slowly. If I were to return to Wuhan, this would be my first choice. If the hotel could make some improvements, it would be even better.
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Response from Property: Dear guest, thank you for your stay and for giving us the opportunity to serve you. Your comments and suggestions are a valuable asset to us. Your opinions and suggestions will help us continuously improve our services and facilities. We hope to provide you with a satisfactory experience during your next stay and look forward to welcoming you back.