Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.4
Amenities9.3
Service9.4
Cleanliness9.4
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All reviews(894)
Positive reviews(879)
Reviews with photos/video(279)
Friendly front desk staff(107)
Delicious breakfast(83)
Well designed(38)
Tasty restaurant(15)
Perfect for business trips(14)
Secluded lake view(8)
Close to metro(7)
Negative reviews(15)
Guest User
Superior Queen Room
Stayed in Apr 2025
Business travelers
2 review
10.0/10
Outstanding
Posted on May 22, 2025
The hotel is conveniently located near the subway station, making it very convenient to travel. The front desk staff Jerry Li was polite and professional, and took the initiative to help store luggage and introduce nearby attractions. The room was cleaned thoroughly every day, the sheets and towels were changed in time, and the facilities were maintained as new without any odor. Although there is no luxurious facilities, it wins in terms of solid foundation - comfortable sleeping environment, friendly service and super cost-effectiveness. I am very satisfied with my stay and will choose it again.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for choosing Four Points by Sheraton Chengdu High-Tech Exhibition Center. Thank you for your affirmation of our front desk staff Jerry Li. We are honored and cherish this. Your satisfaction is the best affirmation and encouragement for us, and also the driving force for our continuous progress. We will continue to provide you with better services. Welcome to stay with us again. I wish you a pleasant day.
Guest User
2-bed Room With Lake View
Stayed in Apr 2025
Couples
2 review
10.0/10
Outstanding
Posted on May 21, 2025
It's worth staying in such a hotel for just a few hundred yuan! The price-performance ratio is very high. When I checked in, the room was still being cleaned, so I was specially upgraded. The front desk also gave me a soft drink coupon, which I could enjoy for free in the lobby bar. The room was clean and tidy without any odor. The basic facilities such as air conditioning and hot water were all available. The bedding was soft and skin-friendly, and I had a super good sleep. The location is excellent. It is a 15-minute walk to the subway station. There are snack streets and convenience stores around. The front desk guy was very patient and reminded me of the charger and razor I left behind when I checked out. The details were perfect! The breakfast is also good. For people who want to lose weight, you can mix and match it at will. It is very healthy and nutritious. There are also local specialties such as dandan noodles and long shou, but I dare not eat too much. I must experience it next time I come. I strongly recommend it to everyone! [强][强][强][强][强]
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for choosing Four Points by Sheraton Chengdu High-Tech Exhibition Center. Thank you for your affirmation of our hotel. We are honored and cherish it. Your satisfaction is the best affirmation and encouragement for us, and also the driving force for our continuous progress. We will continue to provide you with better services. Welcome to stay again. I wish you a pleasant day.
Guest User
Queen Room With Lake View
Stayed in Apr 2025
Business travelers
1 review
10.0/10
Outstanding
Posted on May 20, 2025
The front desk of this hotel is very good. When I checked in at the front desk, I asked to change the twin beds and I was upgraded to a double with lake view for free. The guest room environment is perfect, the decoration style is fresh and elegant, and the light colors are matched with log elements to create a warm atmosphere. The floor-to-ceiling window design makes the room transparent and bright, and the daily morning light awakening experience is excellent. The bedding is made of high-count cotton fabric, which is soft and skin-friendly, with excellent support. The bathroom space is separated into dry and wet areas, equipped with a smart toilet and a rainforest shower. The details are particularly attentive: double-layer soundproof glass isolates the noise of the city, the fresh air system keeps the air fresh, and the mini bar is replenished with six drinks every day. The room service responds quickly, and the night bed service will also lay the carpet and dim the lights intimately. It is an ideal choice for business travel and vacation!
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for choosing Four Points by Sheraton Chengdu High-Tech Exhibition Center. Thank you for your affirmation of our hotel. We are honored and cherish it. Your satisfaction is the best affirmation and encouragement for us, and also the driving force for our continuous progress. We will continue to provide you with better services. Welcome to stay again. I wish you a pleasant day.
Guest User
Superior Queen Room
Stayed in Apr 2025
Couples
1 review
10.0/10
Outstanding
Posted on May 20, 2025
As soon as I entered the door, the front desk staff greeted me with a super infectious smile. That enthusiasm instantly dispelled the fatigue of the journey. The check-in speed was super fast, and the information verification and room card delivery were done in one go. There was no need to wait for a long time. The main feature was an efficient check-in and a happy seamless connection.
Ask them about the fun places and delicious restaurants around, and the recommendations are simply accurate! They will also carefully remind me of precautions and help plan travel routes. Last time I accidentally left something behind, and the front desk lady contacted me immediately after discovering it and kept it properly until I retrieved it. This service is so reassuring.
When encountering small situations such as temporary room changes and delayed check-out, they can always coordinate and deal with them quickly. No shirking, no delay, use professionalism and patience to resolve problems, and turn every episode into a warm memory.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for choosing Four Points by Sheraton Chengdu High-Tech Exhibition Center. Thank you for your affirmation of our hotel. We are honored and cherish it. Your satisfaction is the best affirmation and encouragement for us, and also the driving force for our continuous progress. We will continue to provide you with better services. Welcome to stay again. I wish you a pleasant day.
Guest User
Superior Queen Room
Stayed in Apr 2025
Travel with friends
5 review
10.0/10
Outstanding
Posted on May 19, 2025
Four Points by Sheraton has always been a safe choice for business travel! The hotel is in an excellent location, only two kilometers away from the Convention and Exhibition Center, and there are abundant restaurants in the surrounding business district. The room design is simple and modern, and the hotel's high-speed WiFi seamlessly connects to video conferencing. You must choose this hotel when you come to Chengdu. This quality is the best value for money among hotels of the same price!
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for choosing Four Points by Sheraton Chengdu High-Tech Exhibition Center. Thank you for your affirmation of our hotel. We are honored and cherish it. Your satisfaction is the best affirmation and encouragement for us, and also the driving force for our continuous progress. We will continue to provide you with better services. Welcome to stay again. I wish you a pleasant day.
its YYF
Superior Queen Room
Stayed in Apr 2025
Solo travelers
1 review
10.0/10
Outstanding
Posted on May 18, 2025
I was unexpectedly satisfied with my stay at the hotel👍
The check-in service at the front desk was very good and enthusiastic
It is also very convenient to travel🚶♀️
There are various shopping malls and restaurants around, and you can easily buy the items you need whether you are traveling or on a business trip✌️
The hotel has complete facilities, electric curtains, and the bathroom is separated into dry and wet areas. The design is good and the living comfort is great🏠
The breakfast is very good, and the beef topping on the noodles tastes great
There are also local specialties such as Bobo Chicken, Leshan Spicy Chicken, Tofu Brain, etc., which are all good🍽️
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for choosing Four Points by Sheraton Chengdu High-Tech Exhibition Center. Thank you for your affirmation of our hotel. We are honored and cherish it. Your satisfaction is the best affirmation and encouragement for us, and also the driving force for our continuous progress. We will continue to provide you with better services. Welcome to stay again. I wish you a pleasant day.
Guest User
Superior Double Room
Stayed in Apr 2025
Business travelers
1 review
10.0/10
Outstanding
Posted on May 18, 2025
This is the second time I have chosen this hotel. I originally wanted to stay for one day, but I felt very good after I checked in. I plan to stay longer. The environment is very good, there is a small lake next to it, and the night view is very good. There is a Luckin Coffee ☕️ and a supermarket next to the hotel, which is very convenient for shopping. There are also many small restaurants opposite, all of which are local snacks. You can also have a drink in the lobby bar at night. The atmosphere is good. It is indeed suitable for the lazy life in Chengdu. The staff are very enthusiastic and will take the initiative to greet each area. There is also a Tiexiang Temple Water Street nearby, which is very cultural and close to Yintai City. The location is very superior. When I checked out, I was given a red panda. I didn’t have time for breakfast, so I went to use it. Thanks again to all the staff who received me, and I wish the hotel a prosperous business. [Handshake][Handshake][Handshake]
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for choosing Four Points by Sheraton Chengdu High-Tech Exhibition Center. Thank you for your affirmation of our service. We are honored and cherish it. Your satisfaction is the best affirmation and encouragement for us, and also the driving force for our continuous progress. We will continue to provide you with better services. Welcome to stay with us again. I wish you a pleasant day.
Guest User
Superior Double Room
Stayed in Apr 2025
Other
2 review
10.0/10
Outstanding
Posted on May 17, 2025
First choice for business trips. The hotel is located near Universal, with convenient transportation and high cost performance. The rooms are clean and tidy, and the service attitude is good. Before checking in, there are staff who call in advance to ask whether a car pick-up is needed. The staff are very enthusiastic. Although I did not book a room with breakfast because I did not plan to use it due to lack of time, the guy who checked me in at the front desk said that I could give one for my first visit. I have to say that the service is great and will respond positively to any request. It is a pity that I did not have time to use breakfast. When I checked in, I was asked if I needed an invoice. It is obvious that the efficiency is very high. I can leave directly when I check out. For people like me who travel for business all the year round, I will definitely come often in the future. It is worth recommending. The room has also been upgraded. Although the lake view is small, it is very quiet. I will choose it next time.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for choosing Four Points by Sheraton Chengdu High-Tech Exhibition Center. Thank you for your affirmation of our service. We are honored and cherish it. Your satisfaction is the best affirmation and encouragement for us, and also the driving force for our continuous progress. We will continue to provide you with better services. Welcome to stay with us again. I wish you a pleasant day.
Guest User
Superior Queen Room
Stayed in Apr 2025
Business travelers
1 review
10.0/10
Outstanding
Posted on May 17, 2025
The hotel is very new, having only been open for more than a year. The room is very large. When checking in at the front desk, I was given an upgraded room type. The front desk was very enthusiastic and greeted me as soon as I entered the door. I felt that I was valued. The hotel has a wide variety of breakfasts with a wide range of choices. The freshly squeezed watermelon juice is delicious. I will choose this hotel for business trips in the future. Recommended [strong] [strong] [strong]
Original TextTranslated by Google
6/8
Response from Property: Dear guests, hello! Thank you for choosing Four Points by Sheraton Chengdu High-Tech Exhibition Center. Thank you for your affirmation of our service. We are honored and cherish it. Your satisfaction is the best affirmation and encouragement for us, and also the driving force for our continuous progress. We will continue to provide you with better services. Welcome to stay with us again. I wish you a pleasant day.
Guest User
Queen Room With Lake View
Stayed in Apr 2025
Business travelers
27 review
10.0/10
Outstanding
Posted on May 17, 2025
The hotel service is very good, showing a certain professionalism from check-in to the end. Jerry Li's service is very good and attentive. He contacted us in advance and arranged a room for us. The breakfast is also a combination of Chinese and Western. The restaurant is very spacious, the room space is very spacious, and the equipment is very new. It is worthy of being a newly opened hotel. There are many places to eat around, and the transportation is also very convenient. There are also several business districts for shopping. Overall, it is very cost-effective and meets the 4P standard. Next time I come here, I will still choose this hotel!
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for choosing Four Points by Sheraton Chengdu High-Tech Exhibition Center. Thank you for your affirmation of our front desk Jerry Li. We are honored and cherish this. Your satisfaction is the best affirmation and encouragement for us, and also the driving force for our continuous progress. We will continue to provide you with better services. Welcome to stay again. I wish you a pleasant day.
Guest User
Superior Queen Room
Stayed in Apr 2025
Business travelers
3 review
10.0/10
Outstanding
Posted on May 15, 2025
Room facilities: The decoration is simple and refreshing, the room and public area are also very clean, and all the necessary facilities are available. The breakfast variety is richer than expected, with freshly cooked noodles and rice noodles, and various cold fruits. The front desk staff Ella has a good attitude and responds promptly. This is a pleasant experience.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for choosing Four Points by Sheraton Chengdu High-Tech Exhibition Center. Thank you for your affirmation of Ella from the front desk. We are honored and cherish this. Your satisfaction is the best affirmation and encouragement for us, and also the driving force for our continuous progress. We will continue to provide you with better services. At the same time, we also see that you have not given us a full score. If you have any comments or suggestions during your stay, you can call the front desk at any time. We are happy to serve you. Welcome to stay again. I wish you a pleasant day!
Guest User
Superior Queen Room
Stayed in Apr 2025
Business travelers
1 review
10.0/10
Outstanding
Posted on May 12, 2025
This business trip to stay at your hotel, the overall experience exceeded expectations. The room hygiene details are in place, the bedding is snow-white without creases, the floor is smooth and dust-free, and the bathroom hardware is polished to a shine. The receptionist Jerry Li at the front desk was professional and warm. When checking in, he took the initiative to inform the surrounding restaurant map. The location is indeed convenient. It takes 15 minutes to walk to the subway station, there is a convenience store on the corner, and it takes about 10 minutes to drive to the commercial district. There are no fancy facilities, but the basic services are solid and thoughtful, especially suitable for business travelers who focus on practicality. I will choose here next time.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for choosing Four Points by Sheraton Chengdu High-Tech Exhibition Center. Thank you for your affirmation of our front desk Jerry Li's service. We are honored and cherish it. Your satisfaction is the best affirmation and encouragement for us, and also the driving force for our continuous progress. We will continue to provide you with better services. Welcome to stay again. I wish you a pleasant day.
Freien
Queen Room With Lake View
Stayed in Apr 2025
Couples
18 review
10.0/10
Outstanding
Posted on May 11, 2025
We spent a pleasant weekend in this hotel. The hotel facilities are great, especially the self-service laundry and drying function, and there are many free drinks. It is very relaxing and pleasant. The hotel's Alice service is also very good. They are very warm and friendly, making us feel very comfortable and satisfied. Overall, this stay experience is very pleasant. Both the hardware facilities and the service quality exceeded my expectations. If I come to this city for business next time, I will definitely choose this hotel again.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for choosing Four Points by Sheraton Chengdu High-Tech Exhibition Center. Thank you for your affirmation of our front desk staff Alice. We are honored and cherish this. Your satisfaction is the best affirmation and encouragement for us, and also the driving force for our continuous progress. We will continue to provide you with better services. Welcome to stay again. I wish you a pleasant day.
qisong1
Superior Queen Room
Stayed in Apr 2025
Business travelers
5 review
10.0/10
Outstanding
Posted on May 11, 2025
I recently stayed at the Four Points Sheraton on a business trip, and the overall experience was far beyond my expectations! The hotel is in an excellent location, a 10-minute walk from the subway entrance, and surrounded by business buildings, which is very convenient. Calvin is professional and efficient, and the check-in procedure was completed in 3 minutes. The room design is simple and practical, and the room soundproofing is excellent, ensuring high-quality sleep. The buffet breakfast has a rich variety, and the restaurant's freshly cooked noodle stall is a highlight. The laundry room and 24-hour gym facilities are brand new, and the drink coupons given at check-in are also very thoughtful. I will definitely choose this place next time I go on a business trip!
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for choosing Four Points by Sheraton Chengdu High-Tech Exhibition Center. Thank you for your affirmation of our front desk staff Calvin's service. We are honored and cherish this. Your satisfaction is the best affirmation and encouragement for us, and also the driving force for our continuous progress. We will continue to provide you with better services. Welcome to stay with us again. I wish you a pleasant day.
Guest User
Classicsg King Room
Stayed in Apr 2025
Travel with friends
10 review
10.0/10
Outstanding
Posted on May 10, 2025
From the moment I stepped into this hotel, I was deeply impressed by its meticulous service. Alice's attentive service at the front desk seemed to instantly dispel the fatigue of the journey. It is particularly worth mentioning that Alice's careful arrangements and detailed introduction of the hotel's facilities and surrounding attractions made people feel the warmth and convenience of home. There are many parking spaces in the parking lot, and parking is free. The front desk service is considerate, and the makeup mirror is also illuminated. The breakfast dishes are delicious and varied. The location is convenient, and there are many places to eat around. The transportation is very convenient.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for choosing Four Points by Sheraton Chengdu High-Tech Exhibition Center. Thank you for your affirmation of our front desk staff Alice. We are honored and cherish this. Your satisfaction is the best affirmation and encouragement for us, and also the driving force for our continuous progress. We will continue to provide you with better services. Welcome to stay again. I wish you a pleasant day.