Auas City Hotel Reviews

Affordable option for travellers willing to save on accommodation.

Staff were great, food was excellent and rooms were clean. I had to buy an unlimited simcard as their internet kept disconnecting through my entire stay.

We arrived late at night and had to stay early in the morning, but we were treated well. The shower had good hot water and the amenities were perfect. There was even body lotion, which we used for sunburn. It was a pretty good hotel.

The overall experience of staying this time is not bad, I would give it 80 points. The location of the hotel is quite convenient and the surrounding facilities are relatively complete. The room is generally clean and sanitary conditions need to be improved. The bed comfort was average and sleep quality was okay. Overall, the price/performance ratio is okay, but there is room for improvement.

酒店接待員親切有禮，check in 時有 welcome drink 及濕毛巾提供。 房間很大，整潔衛生。 酒店位置不錯，旁邊就是大型商場及超市，很方便。 對於乘坐長途第一天到達納米比亞自駕的遊人來說是一個理想的地方好好休息，準備之後漫長的旅程。

酒店設施及還境都不錯，超值！

Hotel is on the outskirts of Windhoek near a mall, with limited nearby dining options. Rooms are cramped but ok. Check in is a bit slow and they’re strict on the check in time. Only 1 key provided which was annoying with a shared room. Dinner and breakfast and the bar were great. Free water bottles were appreciated. Would consider this hotel again if I don’t need to be in the city centre.

Location is center! Careless staff, heater in room not working, we call reception came checked and said they will bring heater to room, that heater never cane to our room. WiFi not working we called reception they said we will bring new code to your room, we said we just got a code downstairs an hour ago and that was working staff said manager likes to change the code. WHAT! WHY?! That’s annoying keep changing code. However the code never came to our room. 45 min later we are in bed reception calls our room asking if we still need heater ? What a joke ! Phone in room is not dialing the reception so we had to keep going down the stairs if we needed something.

The room was average, as in most hotels in Southern Africa, maintenance is poor, and the shower leaked over the floor. Breakfast was minimal selection. The highlight was Rose, the receptionist, she was excellent, because of her would stay again.

This venue offers great location near Maurea on Mall, safe place, and relaxing venue. Excellent staff attention from all including Rose who referred us to IB Transgers and Tours for a great day city tour with Isaak who knows the history of Namibia. Great breakfast buffet with gardens, hot foods, yougert, fresh fruit and breads. Safe place, TV in rooms and in TV and books in a cozy sitting room. Rose has been attentive and helpful . A few local and an international TV stations. Housekeeping excellent! Just a few steps from grocery stores, and any kind of store you can imagine at the Mall. Lovely gardens for sitting or enjoying a meal at Cork and Fork restaurant.

We’re here because we’re on a trip with G Adventures and this is where they put us. It’s probably the best place in town. Windhoek has two sides, the really nice and the ghetto. This is in the nicer side. The rooms are cramped and the hallway is in need of updating but the AC worked well and the menu had a lot of choices.

A mall is next door but you need to taxi to see any sites. Outlets are strangely hidden behind furniture which makes it inconvenient to charge your phone. The remote for the TV and A/C is bizarrely given to you with the room key, it should stay in the room. And thus the a/c was not on when I entered the room. The free bottles water was not the fridge where I could have had cold water waiting for me. The behind the bed lamp takes the room lighting from dim yellow to natural white yet it doesn't stay on for long and would start flickering. The ceiling light is in your eyes when you're lying in bed looking at your phone. I found a roach in my room so I shouldn't have left my suitcase open. Bedsheets had a blood stain on them. There's no room for towels in the bedroom so it took me a minute to find them in the room. No solid hand soap for sink, just body wash in a tube. Towel had stains on it, bathroom mirror is too low, its next to the sink. it should be a few inches higher. Rate is $51 a night for a single room, they they charge extra per child. Don't get a room on the first floor. The hotel doesn't have umbrellas for guests. The restaurant menu does not have a meat free pasta option for vegetarians. They have a whole seafood section but not a vegetarian option. The alfredo pasta was more like a cheddar soup. Service is slow in restaurant, then asked if I wanted to leave a tip. They had an impressive collection of cakes. For breakfast they put the salami together with the cheese, cucumber and tomatoes and only one tong. I don't want to eat a cucumber that's touching meat. The mushrooms were burnt beyond recognition. Only canned fruit was served at breakfast. I liked the passion fruit welcome drink when I arrived at the hotel.

There are the positive and negative based on my experience. Positive: clean room, friendly staff. Negative: I stayed at a double bed room and the room was too too small. The bed was uncomfortable and it was the type of bed suitable for children’s bedroom not adults. I’m a small size woman and I found the bed too small and I was worried to fall if I turn during sleep. The hotel is located far from the center of town where the famous church, museum and restaurants are. The only thing near the hotel is a boring mall. There is a mega store facing one side of the hotel with huge neon light signs which are on all night and the rooms that face that store get all the lights and if you are sensitive to light you won’t be able to sleep at night, the room had thin curtains that did not block the light . They also have a ridiculously slow Wi-Fi connection. Below average breakfast. I don’t recommend this place and I won’t coming back.