7 Chome-11-12 Ginza, Chuo Ward, Tokyo, 104-0061, JapanSee Hotel Details
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1 night
Guest Reviews
9.0/10
Great
512 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.3
Amenities8.7
Service9.1
Cleanliness9.0
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All reviews(512)
Positive reviews(489)
Reviews with photos/video(92)
Convenient for shopping(60)
Near shopping area(57)
Easy to get around(52)
Small room size(40)
Perfect for business trips(29)
Many amenities(19)
Friendly front desk staff(14)
Nice bathtub(5)
Negative reviews(23)
MelodyL
Twin Room-Non-Smoking
Stayed in Jun 2025
Family
2 review
10/10
Outstanding
Posted on Jul 16, 2025
Location is accessible to shopping malls, grocery and convenient stores.
Response from Property: Thank you very much for choosing to stay with us and for sharing your feedback.We are delighted to hear that you found our location convenient, close to shopping malls, grocery stores, and convenience stores.We look forward to welcoming you again on your next visit to Ginza.
skazantsev7
Single Room-Non-Smoking
Stayed in Apr 2025
Traveling with friends
5 review
10/10
Outstanding
Posted on May 30, 2025
I really like this stay and property! For this price valuable for sure! A lot of amenities at reception desk, even bath salt and wax for hair :)
Response from Property: Thank you for using our hotel, and we are glad to hear that you enjoyed staying. Your words of praise given to our hotel encouraged us, we will work hard to keep the quality so that we can make you happy again when you come back. We are looking forward to the next chance to serve you. Sotetsu Fresa Inn Ginza-Nanachome Front Desk
ETaroundtheworld
Single Room-Non-Smoking
Stayed in Feb 2025
Business traveler
18 review
9.0/10
Great
Posted on Apr 13, 2025
great location and price really good if you don’t really care much
easy access to Ginza shopping streets
Response from Property: Thank you so much for your Post. We are going to improve our service for it. Best regards
Guest User
Single Room-Non-Smoking
Stayed in Jul 2025
Family
12 review
10/10
Outstanding
Posted on Sep 2, 2025
Very clean, and staff at reception are fluent in English and very helpful. Always good to see smiley faces. The bed was big enough and clients can collect amenities including face mask and bath salts. This hotel is just off the main road for shopping and food. Great value for money.
Sandra Carolina
Double Room-Non-Smoking
Stayed in Jul 2025
Traveling with friends
5 review
9.5/10
Amazing
Posted on Sep 1, 2025
Great option hotel in Tokio. The hotel is really clean plus their amenities/toiletries are very convenient and well chosen. Room was clean, and enough for 2 nights.
Located in Ginza, with plenty of food options and overall stores.
Service is really kind, people is helpful. Always a happy face.
You need to walk a little to the get to the metro stations nearby.
mimsqiu
Twin Room-Non-Smoking
Stayed in Feb 2025
Couple
9 review
9.5/10
Amazing
Posted on Mar 9, 2025
Perfect location in the heart of Ginza, great value, with a huge Family Mart right below!
Response from Property: Thank you so much for your Post. We are going to improve our service for it. Best regards
Keiiiriii
Comfort Double Room-Non-Smoking
Stayed in Jul 2025
Couple
11 review
7.0/10
Posted on Aug 14, 2025
Booking a Sotetsu Hotel via Trip.com is a smart choice for travelers seeking clean, well-located, and amenity-rich stays in Japan. While room sizes are modest, the service and convenience more than make up for it.
Response from Property: Thank you very much for choosing Sotetsu Hotels and for sharing your thoughtful feedback.We are delighted to hear that you enjoyed the cleanliness, convenient location, and amenities of our hotel. Although our room sizes may be compact, we are pleased that our service and convenience met your expectations.We truly look forward to welcoming you again on your next visit to Japan.
usapyon
Double Room-Non-Smoking
Stayed in Feb 2025
Solo traveler
55 review
7.0/10
Posted on Mar 23, 2025
the place is close to Ginza6. It’s convenient but the room is super small.
Response from Property: Thank you so much for your Post. We are going to improve our service for it. Best regards
Anonymous User
Comfort Double Room-Non-Smoking
Stayed in Jan 2025
Couple
2 review
8.0/10
Very Good
Posted on May 26, 2025
Rooms were a bit small but that’s expected of Japan hotel. Location was good.
Response from Property: Thank you very much for making a reservation at our hotel.Thank you for taking time out of your busy schedule to leave us your comments.We apologize for any inconvenience caused by the size of your room during your stay.This is one of the issues we are working on.We will make every effort to improve the quality of our services so that you will be satisfied in many aspects when you visit us again.We look forward to serving you again. Sotetsu Fresa Inn Ginza Nanachome Front Desk
yx
Single Room-Non-Smoking
Stayed in May 2025
Solo traveler
3 review
9.0/10
Great
Posted on Aug 30, 2025
Booked smoking room wrongly, need to top up quite a bit to change to non smoking room
Guest User
Single Room-Non-Smoking
Stayed in Apr 2025
Solo traveler
1 review
10/10
Outstanding
Posted on May 5, 2025
Best value! Highly recommended!
The location is perfect. It’a a walking distance to Ginza area, transportations, and park. You can have a vibe of crowd and shops while walking another way around, you find a beautiful park that calms your mind.
The staffs are the best. Super helpful❤️
Response from Property: Thank you for using our hotel, and we are glad to hear that you enjoyed staying. Your words of praise given to our hotel encouraged us, we will work hard to keep the quality so that we can make you happy again when you come back. We are looking forward to the next chance to serve you. Sotetsu Fresa Inn Ginza-Nanachome Front Desk
jmtham
Premium Twin Room-Non-Smoking
Stayed in Oct 2024
Family
6 review
8.0/10
Very Good
Posted on Nov 19, 2024
This is my go to hotel when I’m in Tokyo. Love it for its location and the convenience. They have basic amenities, room is on the smaller side so it’s good to book the premium twin room for families.
coteeradej
Comfort Double Room-Non-Smoking
Stayed in Mar 2025
Solo traveler
3 review
10/10
Outstanding
Posted on Apr 23, 2025
Excellent location, in the heart of Ginza
Good selection of amenities, including pijama
My room was extremely quiet.
Staff is very helpful. Family mart is under
the hotel.
The location is 10 Mins walk from metro.
Stayed in April 2025
Response from Property: Thank you very much for choosing our hotel.We are relieved to hear that you had no inconvenience during your stay.Our entire staff will continue to strive to maintain the quality of our services to ensure everyone's satisfaction.We sincerely look forward to welcoming you again. Sotetsu Fresa Inn Ginza Nanachome Front Desk
Hansyc
Double Room-Non-Smoking
Stayed in Mar 2025
Couple
11 review
10/10
Outstanding
Posted on Apr 13, 2025
Located right in the heart of Ginza, it's perfectly placed to shop and eat. A nice walking distance away from the Tsukiji market for a fantastic experience. Room is on the small side, so a short stay is recommended.
Response from Property: Thank you for using our hotel, and we are glad to hear that you enjoyed staying. Your words of praise given to our hotel encouraged us, we will work hard to keep the quality so that we can make you happy again when you come back. We are looking forward to the next chance to serve you. Sotetsu Fresa Inn Ginza-Nanachome Front Desk
Yong Quan
Single Room-Non-Smoking
Stayed in Jul 2024
Solo traveler
7 review
10/10
Outstanding
Posted on Sep 11, 2024
Decent place for tokyo cost of living. Everything is working, albeit the small size.