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Verified reviews
Location8.6
Amenities8.3
Service8.7
Cleanliness8.8
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All reviews(143)
Positive reviews(140)
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Convenient for shopping(17)
Negative reviews(3)
Simon 香港
Comfort Twin Room(separate Shower And Toilet)
Stayed in Mar 2025
Traveling with friends
31 review
9.5/10
Amazing
Posted on Apr 15, 2025
The location was very convenient and our room was unexpectedly spacious. There was a sofa too. We love this room. The reception (a middle-aged man) was providing good service to us. We must visit this hotel again .
Response from Property: Thank you for choosing our hotel. Thank you again for taking the time out of your busy schedule to write this review. We are honored to hear that you enjoyed your stay with us. As you mentioned, we are located within a 5-minute walk from Kinshicho Station, so you can quickly take a train to go sightseeing in Tokyo. We appreciate your compliments about our rooms and staff, and your warm words are an encouragement to us. We look forward to welcoming you again.SAKURA SKY HOTEL
Tar.bkk
Twin Room (separate Shower And Toilet)
Stayed in Jan 2025
Family
1 review
8.0/10
Very Good
Posted on Feb 22, 2025
Very nice service. Room a bit small for big luggage
But can manage . Got coffee & tea 24 hrs
Quite place area near by station
Recommend
Response from Property: Thank you for staying with us.We are very pleased with your review of our hotel.We look forward to welcoming you again when you visit Japan.SAKURA SKY HOTEL
noname.
Japanese Twin Room[with Small Tatami Floor](separate Shower And Toilet)
Stayed in Jan 2025
Other
31 review
2.0/10
Posted on Feb 16, 2025
Check out time is 10am, this is not enough. You go travel happily but you need to get up in about 9 am.
If you need to postpone check out time, you would be charged 1000yen for just 30 mins. I went travel many times and I never heard of that. Other hotel would just give me more time without payment. Expensive room fee
Response from Property: Thank you for your stay.
We are very sad to receive such feedback.
Our check-out time is 10:00 AM, which is not uncommon in hotels in Japan.
If you wish, we can extend the check-out time by 30 minutes for a fee of 1,000 yen.
We also stated the check-out time as 10:00 AM in the reservation details, and we will explain this to you during check-in while showing you the information sheet, which we will hand over to you at the end, which also includes information about the extension fee.
This time, the guest did not show up at the check-out time and did not answer the extension line in the room, so we called and messaged to let the guest know what to do, and the guest replied that it was extended by 1 hour and 30 minutes.
We are sorry that you are not satisfied with our response.
Due to cleaning reasons, it is difficult for us to change the check-out time, but we will consider your feedback in the future.
Please also note that our room rate is 20% lower than a twin room of the same size in Tokyo.
We will continue to work hard to satisfy our guests.
Thank you very much for your feedback.
Thank you for your stay. We are very sorry to receive this kind of feedback. Check-out time is 10:00 a.m., which is not unusual for hotels in Japan. It is possible to extend the check-out time by 30 minutes for 1000 yen. We clearly state in the reservation details that the check-out time is 10:00 a.m. We will explain this to you at check-in, and the information sheet you will receive at the end of your stay will also include information about the extended check-out time. On this occasion, the guest did not show up for check-out time and the room extension phone was not answered, so we informed the guest by phone and message and received a reply with an extension of 1 hour and 30 minutes. We are sorry to hear that you were not satisfied with our service. Due to cleaning reasons, it is difficult to change the check-out time, but we will take your feedback into consideration in the future. In addition, our room rates are 20% lower than similarly sized twin rooms in Tokyo. We will continue to make every effort to satisfy our guests. Thank you very much for your feedback. SAKURA SKY HOTEL
iistraan
Bath Twin Room(separate bathtub and toilet)
Stayed in Feb 2025
Couple
1 review
7.5/10
Posted on Mar 15, 2025
The hotel is so clean and nice staff. Great hotel.
But poor WIFI 😣
Response from Property: Thank you for choosing SAKURA SKY HOTEL.We are very happy to have your word of mouth.We apologize for the inconvenience regarding Wi-Fi.Please ask at the front desk if the Wi-Fi speed will be restored by rebooting the system when the usage becomes too high.We would be happy to hear anything you have to say.We look forward to welcoming you again.SAKURA SKY HOTEL
Shun Yue
Twin Room (separate Shower And Toilet)
Stayed in Dec 2024
Family
4 review
7.5/10
Posted on Jan 30, 2025
Good position good view not bad $$$ will be back again but have a road fix last night
Response from Property: Thank you for your stay.We are glad you shared your photos with us.However, we are sorry about the construction.There is no construction work by us, there is public electrical work going on right in front of the hotel.We protested several times to the electric company about this matter, but they continued the work because it is an important project.The work was done at night because of the heavy traffic during the daytime, but we will request that the work be done during the daytime in the future.Since the hotel is located in the middle of the downtown area, the guest rooms have double-paned windows, so there is usually no problem.The construction will last until January 31, so next time it will be fine.We look forward to seeing you again.SAKURA SKY HOTEL
Emerge
Twin Room (separate Shower And Toilet)
Stayed in Mar 2025
Couple
26 review
6.0/10
Posted on Apr 20, 2025
Normally far away to the main station, but this area is quiet, good for chill, nothing special
Response from Property: Thank you for choosing SAKURA SKY HOTEL.Kinshicho is a busy shopping area in eastern Tokyo, and the hotel is located along the main street where branches of Japan's three largest banks are located.Our rooms have double glazed windows to prevent noise pollution, so we hope you have a good night's sleep.There is a convenience store a minute's walk from the hotel and a supermarket three minutes away, making it very convenient.There are also shopping buildings, restaurants, pharmacies, cinemas and a large park nearby.We will continue to do our best to satisfy our guests.We look forward to welcoming you again.SAKURA SKY HOTEL
Srengpiseth
Twin Room (separate Shower And Toilet)
Stayed in Nov 2024
Traveling with friends
1 review
10/10
Outstanding
Posted on Jan 2, 2025
Nice hotel and good location
Response from Property: Thank you for staying with us.We look forward to welcoming you again when you visit Tokyo.SAKURA SKY HOTEL
Guest User
Twin Room (separate Shower And Toilet)
Stayed in Oct 2024
Family
1 review
8.5/10
Very Good
Posted on Dec 4, 2024
Lovely 3 star hotel. English speaking staff who are polite and helpful. Small lobby with a free flow coffee and soft drinks machine. A good selection of bathroom amenities are free for collection. There's a small microwave available. Though located right at the main road, the noise at night is minimal . The Kinshicho station is a easy 6 - 7 mins away. Malls like Parco, 0101 and others are adjacent to the station. Fantastic shopping all round. Food eateries are everywhere . So many family mart and 7eleven to be seen. Only gripe is the wash basin does not provide hot water. The pillows could have been better. But overall, very happy with the hotel. Good job Sakura Sky Hotel staffs :))
Response from Property: Thank you for choosing SAKURA SKY HOTEL.We appreciate very much your review.Kinshicho is a location with convenient transportation, various stores, restaurants, movie theaters and other entertainment facilities.We can provide additional pillows upon request.Sorry about the water supply.In Japan, you have to turn the water tap to the left to get hot water, but it was difficult to understand. We will think about how to guide our guests in the future.We will do our best to satisfy our customers even more in the future.We look forward to serving you again when you visit Tokyo.SAKURA SKY HOTEL
Kwai Fong Kirsty
Twin Room (separate Shower And Toilet)
Stayed in Nov 2024
Family
2 review
8.5/10
Very Good
Posted on Dec 11, 2024
Friendly reception. Some bread and drinks for small breakfast free of charge. 😊
Response from Property: Thank you for staying at SAKURA SKY HOTEL. We are glad you took the time to leave us a review. Drinks and amenities are available in the lobby on the first floor. Bread is also served from 6:00 am to 9:00 am. It has been well received by everyone. We will continue to work hard to satisfy our customers, although we still have some things to work on. We hope you will visit us again when you come to Japan. SAKURA SKY HOTEL
dordordordor
Twin Room (separate Shower And Toilet)
Stayed in May 2024
Traveling with friends
2 review
8.0/10
Very Good
Posted on Jul 9, 2024
The hotel room size is quite big so we could have enough space to place our luggages. Also, it is appreciated that toilet, sink and shower room is separate so that my friend and I can utilize our time when returning back to hotel at night. Besides, the hotel provide free drinks and hot water at the lounge. Lastly, the location of this hotel is really convenient and it is near to the station.
Response from Property: Thank you for choosing SAKURA SKY HOTEL.We are very glad that you have noticed the quality of our hotel.Our guest rooms are larger than those of similarly priced hotels in Tokyo.We hope you will visit us again when you come to Tokyo.SAKURA SKY HOTEL
Guest User
Twin Room (separate Shower And Toilet)
Stayed in May 2024
Family
6 review
10/10
Outstanding
Posted on Sep 9, 2024
Very central and clean. Close to public transports with many restaurants around.
Response from Property: Thank you for staying at SAKURA SKY HOTEL.We are glad you enjoyed your stay in Kinshicho.There are many restaurants and stores around the area, and new stores are opening all the time.We hope you will enjoy your stay again when you come back.SAKURA SKY HOTEL
Guest User
Bath Twin Room(separate bathtub and toilet)
Stayed in Apr 2024
Couple
1 review
9.5/10
Amazing
Posted on Jun 7, 2024
Good experience! The location is good and the place is nice and clean.
Response from Property: Thank you for staying with us.We look forward to welcoming you again.SAKURA SKY HOTEL
Response from Property: Thank you for staying at SAKURA SKY HOTEL. We are very happy that you had a pleasant stay. We will continue to make every effort to make your stay with us as comfortable as possible, and we look forward to your continued patronage. Please visit us again when you come to Japan! SAKURA SKY HOTEL
Guest User
Twin Room (separate Shower And Toilet)
Stayed in Oct 2024
Family
2 review
10/10
Outstanding
Posted on Jan 18, 2025
Good place.
Response from Property: ありがとうございます。また是非お越し下さい。お待ちしております。SAKURA SKY HOTEL
Wei
Bath Twin Room(separate bathtub and toilet)
Stayed in May 2025
Couple
16 review
8.5/10
Very Good
Posted on Jun 24, 2025
We stayed for 6 nights and found that if we stayed in the hotel for too long, the hygiene and replenishment of daily necessities would not keep up. Maybe the staff who cleaned the room every day were different, so there were always some things left behind. The location of the hotel is very ideal. It is very close to the train station, bus station and subway station. It takes less than 10 minutes to walk there. The sidewalks along the way are good and wide. It is not inconvenient to drag the luggage to the hotel because it is a big road, unlike other hotels on the side streets with narrow sidewalks. The hotel has complete facilities, with separate dry and wet bathrooms, washbasins and dressing tables to prevent female cosmetics; another thing worth praising is that there are many exhaust fans, one in the room, one in the toilet, and one in the bathroom, and the fresh air system is very good. You can get some additional daily necessities in the lobby, such as facial masks and mouthwash. The hotel also includes a simple breakfast, croissant coffee, which needs to be taken back to the room for use, not in the lobby, which is relatively small. This is the third time I have stayed here. The service is also OK, but the feeling this time is not so good. First: there are daily necessities left in the room, and second: the room network is often disconnected and there is no signal. After the reaction, I still feel that it has not changed. So next time I check in, I won’t stay in the same room for 6 days at a time. I will make different bookings so that it will be better to change rooms.
Original TextTranslated by Google
6/7
Response from Property: Thank you for staying at our hotel. We will read and reply you using a translation application. We apologize for any mistakes. Thank you for staying at our hotel for the third time and staying for six nights. However, we are sorry that you were not satisfied with the cleaning during your stay. As you said, the cleaning staff will change, but the quality should be the same, but it was not this time, and we are very ashamed about it. During your stay, we must clean the room as much as possible without touching your personal belongings, and even in this case, the room must be kept clean and tidy. We will share your feedback with all our staff and improve it. We also want to apologize again for the Wi-Fi problem. The speed may be slower as the traffic increases, but it may improve after restarting. Please feel free to ask the front desk. We will definitely do our best to make you satisfied when you come back next time. We look forward to welcoming you again in November. SAKURA SKY HOTEL