Minn Nihonbashi Reviews

Response from Property: Thank you very much for your wonderful rating and kind feedback! We're delighted to hear you found everything clean and comfortable, and that the location was convenient for you. We truly appreciate your support and hope to welcome you again!

Response from Property: Thank you for staying with us at Minn Nihonbashi.We sincerely apologize for any inconvenience you experienced regarding the extra bed. Please understand that at our hotel, guests are kindly asked to prepare the extra bed themselves. We deeply regret that our instructions were unclear and caused you trouble.We take your valuable feedback seriously and will strive to improve our communication to ensure clearer guidance in the future.We look forward to welcoming you again.Minn Nihonbashi

Response from Property: Thank you so much for your kind review! We're glad to hear that you enjoyed the convenient location near OK Supermarket and found the amenities useful for cooking and doing laundry. While we don’t have a front desk, we’re happy that the iPad support service was helpful for you. We hope to welcome you again soon!

Response from Property: Dear Guest,Thank you very much for staying at Minn Nihonbashi.We are delighted to hear that you were satisfied with our hotel's location and facilities.We are honored that you found our location convenient, with the subway within a 10-minute walk and a large supermarket across from the hotel.Furthermore, we are pleased that the full set of cooking utensils (pots, pans, oven, and microwave) provided in your room contributed to your comfortable stay.We look forward to welcoming you back again.Sincerely,

Response from Property: Dear. Farhanzainal　Great review! It sounds like you had a great experience with the comfortable space, convenient amenities, and the accessibility to subway lines for exploring major attractions. I'm glad to hear that the check-in and check-out process was smooth for you. If you have any more details or feedback you'd like to share, or if there's anything specific you enjoyed during your stay, feel free to let me know. I'm here to assist!

Response from Property: Thank you for taking the time to share your detailed feedback. We're pleased to hear that you had a comfortable stay in our Basic Apartment room and found the cleanliness, amenities, and location to be great. It's great to know that our chat function on the iPad was convenient for communication, and you found the check-in and check-out procedures easy.We appreciate your note about luggage storage, and we will consider this for future improvements. We apologize for any inconvenience caused by the construction noise, and we will look into addressing this concern. If there's anything else you'd like to share or if you have additional suggestions, please feel free to let us know. We hope to welcome you back for another enjoyable stay.

Response from Property: Thank you very much for your valuable feedback! Regarding transportation, our hotel is conveniently located within easy walking distance of several subway stations: Ningyocho Station (Hibiya Line, Toei Asakusa Line) is approximately a 5-minute walk; Suitengumae Station (Tokyo Metro Hanzomon Line) is approximately a 5-minute walk; and Hamacho Station (Toei Shinjuku Line) is approximately a 7-minute walk. Furthermore, JR Bakurocho and Shin-Nihonbashi Stations are both within a 10-minute walk. These stations offer convenient connections to Tokyo Station, Ginza, Shibuya, and Shinjuku, making them ideal for both business and sightseeing. The nearby OK Supermarket is known for its excellent quality and low prices, and we're glad you enjoyed shopping there! Thank you again for your support and review, and we look forward to seeing you again at Minn Nihonbashi!

Response from Property: Thank you very much for choosing to stay at Minn Nihonbashi and taking the time to share your detailed experience. First of all, we are very happy to know that you were satisfied with the spaciousness, comfort, complete facilities and convenient location of the hotel (close to multiple subway stations and the famous Koami Shrine). We are honored to provide you with a comfortable accommodation space. However, we sincerely apologize for the inconvenience and displeasure caused by the negligence of cleaning. We are very sorry to hear that you found stains next to the toilet bowl in the bathroom on the first day of your stay and had to clean it yourself. Although you have had a good experience in Minn Ueno before, we are very sorry that we did not meet your expectations this time. We will immediately start to improve the cleaning system and work hard to improve the quality of service. In addition, we sincerely apologize again for the great displeasure caused by the misleading message about smoking after you checked out. This hotel has no intention of charging guests improperly. When we receive a report of smoking, we will contact the guest to verify the situation, but we are very sorry that we could not avoid causing you a sense of distrust this time. We will be more careful in confirming the facts and paying close attention to our communication with guests in the future to avoid such misunderstandings from happening again. We are deeply sorry that you did not have a pleasant stay this time. We will listen carefully to your valuable feedback and use it to improve our service in the future. If you visit Nihonbashi again in the future, we sincerely hope that you will have the opportunity to experience the improved Minn Nihonbashi. Sincerely, Minn Nihonbashi Staff

Response from Property: Thank you very much for choosing Minn Nihonbashi for your recent stay. We are very pleased to read that you were satisfied with the location, cleanliness and complete facilities of our hotel. It is an honor for us that we were able to provide you with a comfortable stay. However, we sincerely apologize for the unpleasant odor in the room that caused you inconvenience. We are very sorry that the intermittent smell of a particular food marred your valuable stay. We will take your comment seriously. We will immediately determine the source and cause of the odor, and take all necessary measures to prevent its recurrence. We will again review our cleaning and facility management system to continuously provide our guests with a comfortable and clean environment. We sincerely thank you for your valuable feedback. The opinions of our guests are indispensable to improving our services. Next time you are in Nihonbashi, please visit Minn Nihonbashi again. Our entire staff looks forward to your return to provide you with an even more comfortable stay. Minn Nihonbashi

Response from Property: Thank you very much for staying at Minn Nihonbashi this time. We are glad to know that you are very satisfied with the hotel's complete facilities, reasonable layout and the fact that there is no feeling of crowding even for five people. We are very honored that you and your companions can spend a spacious and comfortable time here. We are very happy to take good care of and return the items you accidentally left behind when you left the hotel. We are always committed to handling every guest's belongings carefully and thoughtfully. It is a great encouragement to our team to receive your thanks. We are also very happy that you recognize the convenience of the large supermarket opposite the hotel. We believe that a convenient surrounding environment is an important part of allowing guests to experience a "home-like stay". Your full score praise is a powerful driving force for us to continuously improve the quality of our service. In the future, we will continue to work hard to provide every guest who stays in the hotel with a perfect accommodation experience. I hope that you will still choose Minn Nihonbashi as your travel residence when you visit Nihonbashi next time. We sincerely look forward to seeing you again. Minn Nihonbashi

Response from Property: Thank you very much for your detailed and sincere sharing! We are glad that you are satisfied with our location, surrounding environment and facilities. Located at the intersection of multiple subway lines, it is indeed convenient to travel to major attractions in Tokyo; at the same time, we have also specially selected a quiet location in the middle of the city, hoping to provide every traveler with a comfortable and secure resting space. Regarding the small details you mentioned about hygiene, we will report them to the cleaning team and strengthen inspections, striving to provide a cleaner and tidier stay experience. Thank you for your recognition of our self-service check-in and check-out process. We will continue to optimize the service process to make passengers feel smoother and more convenient. We look forward to having the opportunity to welcome you and your family again in the future!

Response from Property: Thank you very much for your review and choosing our aparthotel! We are very pleased that you liked the location, spacious rooms and equipment, as well as the convenience of contactless check-in. We try to provide guests with comfortable and modern accommodation at a reasonable price. We will be glad to see you again in the future!

Response from Property: Thank you very much for choosing to stay at our hotel and for sharing such a positive review! We're delighted to hear that you were satisfied with the cleanliness of the room, the amenities (including cooking and laundry), and the convenient and quiet location. Your comfortable stay is our greatest motivation. We look forward to seeing you again! Sincerely, from the entire Minn Nihonbashi staff.

Response from Property: Dear guest, Thank you for staying at Minn Nihonbashi. Thank you for taking the time out of your busy schedule to give us your evaluation. We are deeply grateful. "Not far from the subway station, the location is excellent", "There is a supermarket at the door, very convenient", "Suitable for a family of four", "The indoor facilities are complete and very comfortable", we are very happy to see these comments. We are very honored to know that you were satisfied with your stay with us. Minn Nihonbashi always puts guests' comfortable accommodation first and pays great attention to location, convenience and living comfort. In order to make our guests more satisfied, we will continue to work hard to improve our service level in the future. We sincerely look forward to seeing you again. Minn Nihonbashi All employees