Aeschengraben 25, Basel, Canton of Basel-Stadt, 4051, SwitzerlandSee Hotel Details
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1 night
Guest Reviews
9.7/10
Amazing
99 review
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Verified reviews
Location9.8
Amenities9.7
Service9.6
Cleanliness9.8
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All reviews(99)
Positive reviews(99)
Reviews with photos/video(26)
Awesome stay(29)
Convenient location(28)
Delicious breakfast(26)
Awesome rooms(25)
Easy to get around(25)
Close to train station(24)
Awesome amenities(15)
Great value for money(6)
Joy Esther
Classic Twin Room
Stayed in Apr 2025
Traveling with friends
7 review
9.5/10
Amazing
Posted on May 15, 2025
The breakfast is really good! Also good options if you are lactose intolerant or can’t eat gluten. The staff is very friendly and the rooms are good. It would be nice to have more hooks or bars in the bathroom to hang towels and bathrobes.
Response from Property: Dear GuestBest regards from the Mövenpick Hotel Basel. Thank you very much for the positive review and the time you took for this. We are pleased that you enjoyed your stay with us and hope to welcome you back very soon! Warm regardsSelina Thier - Guest Services Manager
Guest User
Classic Twin Room
Stayed in Jan 2025
Solo traveler
2 review
9.5/10
Amazing
Posted on Feb 28, 2025
Amazing hotel , so well positioned in location at the intersection for trams. Great food at the restaurant , amazing breakfast and such great reception at the concierge. They were ever so helpful , so professional and the rooms were brilliant . Thank you for the great service !
Response from Property: Dear GuestThank you so much for your wonderful review! We're thrilled to hear that you enjoyed our hotel's convenient location, excellent food, and the amazing breakfast. It's great to know that our concierge team provided helpful and professional service – we truly appreciate your kind words. We're delighted that your room met your expectations and that you had a fantastic experience overall. We look forward to welcoming you back soon!Hope to welcome you back soon!Warm regards Selina Thier - Guest Services Manager
Happy visitor
Classic Twin Room
Stayed in Jun 2024
Family
5 review
8.5/10
Very Good
Posted on Aug 16, 2024
The reception staff are very helpful and forthcoming in providing prefessional services to guests. We enjoyed very much the nice breakfast of high quality in the cosy restaurant . The room was spacious and cleaned. The central location (close to bus/train stops) made it very easy to scenic spots . We made a very good choice of this hotel. The picture shows the dino outside the hotel which makes the environment relaxing.
Response from Property: Dear Happy VisitorThe entire team would like to thank you for taking the time to write your review and for your positive words about your stay at our hotel. Your words of praise are greatly appreciated, and we are happy to pass them on to the entire team.We hope to be able to welcome you again soon.
FUNG YEE BELINDA
Classic Twin Room
Stayed in Jun 2024
Family
6 review
9.0/10
Great
Posted on Aug 3, 2024
Hotel at very convenient location, providing easy access to different means of public transport. Both the public areas and rooms of the hotel are clean and brightly lit. The room is very spacious indeed, and the water in the tub is strong and hot enough.
The breakfast was on the whole good, except that there's some recurrent confusion in the order of omelettes because of seemingly poor coordination in the manpower and order-taking arrangements. Hope that could be improved.
Response from Property: Dear Guest UserBest regards from the Mövenpick Hotel Basel. Thank you very much for your feedback! We are glad to hear that you were satisfied with our hotel. Our hotel is indeed in a great location, very close to the train station and the sights of the city. We place great importance on the comfort of our guests and are delighted to hear that you had a good night's sleep. Our team are always keen to provide excellent service and are helpful and friendly. It's great to hear that you enjoyed your stay with us. We hope to welcome you back again soon.Selina Thier - Guest Services Manager
Selahattin
Classic King Room
Stayed in Nov 2024
Solo traveler
12 review
10/10
Outstanding
Posted on Dec 30, 2024
Güzel bir karşılama sonrası güzel bir odaya yerleştim. Olanaklar çok iyi olduğu gibi kahvaltısıda muhteşemdi. Tren Gar ına çok yakın. Kesinlikle tavsiye ederim.
Response from Property: Dear GuestBest regards from the Mövenpick Hotel Basel. Thank you very much for the positive review and the time you took for this. We are pleased that you enjoyed your stay with us and hope to welcome you back very soon! Warm regards Selina Thier - Guest Services Manager
Elaine
Classic King Room
Stayed in Nov 2024
Family
2 review
10/10
Outstanding
Posted on Dec 26, 2024
Had a great stay at the Movenpick hotel. It’s so convenient (only few mins walk from the train station). The staff are helpful and also willing to answer our enquries. I will definitely recommend it to friends and families who will travel to Basel!
Response from Property: Dear ElaineBest regards from the Mövenpick Hotel Basel. Thank you very much for the positive review and the time you took for this. We are pleased that you enjoyed your stay with us and hope to welcome you back very soon! Warm regardsSelina Thier - Guest Services Manager
CHAICHANA POOLPIPAT
Classic King Room
Stayed in Nov 2024
Couple
3 review
10/10
Outstanding
Posted on Dec 27, 2024
The hotel location is excellent, the lobby is nice, room is big and good with clean
Response from Property: Dear Chaichana Best regards from the Mövenpick Hotel Basel. Thank you very much for the positive review and the time you took for this. We are pleased that you enjoyed your stay with us and hope to welcome you back very soon! Warm regards Selina Thier - Guest Services Manager
Guest User
Classic Twin Room
Stayed in Sep 2024
Couple
11 review
10/10
Outstanding
Posted on Nov 8, 2024
Great hotel with delicious breakfast. Scrambled eggs and good coffee. The gym was well furnished with many fitness machines and free bottled water. Sauna is unisex.
Response from Property: Dear Guest Best regards from the Mövenpick Hotel Basel. Thank you very much for the positive review and the time you took for this. We are pleased that you enjoyed your stay with us and hope to welcome you back very soon! Warm regardsSelina Thier - Guest Services Manager
Guest User
Classic Twin Room
Stayed in Feb 2024
Traveling with friends
3 review
7.5/10
Posted on Mar 27, 2024
The location is convenient near the main train station. The building is also new and spacious. However the breakfast is really disappointing with flies flying around the food. it is not summer time not sure why so many flies in the breakfast area, especially the coffee machine, at least 5 to 6 flies are around it ! I didn’t eat much at the end ..see the photos for the flies
Response from Property: Dear GuestMany greetings from the Mövenpick Hotel Basel. The entire team would like to thank you for taking the time to write your review about your stay at our hotel. We have already passed on the challenges with the flies and are sure to find a long-term solution. Thank you very much for your honest feedback.We are pleased that you enjoyed your stay with us and hope to welcome you again soon!Best RegardsSelina Thier - Guest Services Manager
Hidir
Classic King Room
Stayed in Apr 2024
Business traveler
3 review
10/10
Outstanding
Posted on May 18, 2024
Very nice and good location very close to bahnoff and thatre
Response from Property: Dear Mr. HidirBest regards from the Mövenpick Hotel Basel. Thank you very much for the positive review and the time you took for this. We are pleased that you enjoyed your stay with us and hope to welcome you back very soon! Warm regardsSelina Thier - Guest Services Manager
Jay Chiang
Deluxe Twin Room
Stayed in Jul 2024
Family
10 review
10/10
Outstanding
Posted on Sep 4, 2024
Very clean, nice spot right in front of the bahnhof. Wide and beautiful window view toward the Roche tower. Excellent service.
Response from Property: Dear Mr. Chiang Best regards from the Mövenpick Hotel Basel. Thank you very much for the positive review and the time you took for this. We are pleased that you enjoyed your stay with us and hope to welcome you back very soon! Warm regardsSelina Thier - Guest Services Manager
Boon Kwang
Deluxe Twin Room
Stayed in Jul 2024
Business traveler
1 review
10/10
Outstanding
Posted on Aug 26, 2024
Mövenpick Hotel offers a strategic location, making it convenient for exploring the area. The breakfast is excellent, and the staff are exceptionally friendly, ensuring a pleasant stay. Perfect for both business and leisure travelers.
Response from Property: Dear Mr. BoonBest regards from the Mövenpick Hotel Basel. Thank you very much for the positive review and the time you took for this. We are pleased that you enjoyed your stay with us and hope to welcome you back very soon! Warm regardsSelina Thier - Guest Services Manager
Guest User
Deluxe Twin Room
Stayed in Jun 2024
Traveling with friends
6 review
10/10
Outstanding
Posted on Aug 3, 2024
The hotel is within about 5 minutes walk from Basel SBB. It is so conveniently located that hotel guests could travel easily to different parts of the city using either the trams or the buses. Staff at the reception and the restaurant of the hotels are efficient, courteous and helpful. As we had stayed in rooms on the higher floors of the hotel, we could have a good bird eye view of different parts of the city in the daytime. In the evening on 31 July we could even watch the fireworks in our rooms. Breakfast is recommendable as there are sufficient variety of food items which are of good quality.
Response from Property: Dear GuestBest regards from the Mövenpick Hotel Basel. Thank you very much for your feedback! We are glad to hear that you were satisfied with our hotel. Our hotel is indeed in a great location, very close to the train station and the sights of the city. We place great importance on the comfort of our guests and are delighted to hear that you had a good night's sleep. Our team are always keen to provide excellent service and are helpful and friendly. It's great to hear that you enjoyed your stay with us. We hope to welcome you back again soon. Kind regardsSelina Thier - Guest Services Manager
Guest User
Classic Twin Room
Stayed in Jun 2024
Family
3 review
8.5/10
Very Good
Posted on Aug 3, 2024
Hotel Movenpick enjoyed premium location thus allowing travelers to travel around in a timely and comfortable fashion. As regards the service performance by either the reception or waiters in its restaurant, I'm happy to remark that my experience was favorable. All of them are very forthcoming and nice in answering any of our queries. However, a demerit was casted over the service that we received from the dining experience as certain upsets was seen in delivery of proper orders to diners! The amenities within the entire Hotel was considered reasonably equipped. The guests rooms are clean, tidy and sufficiently lit. All in all, my recent stay with my family members was indeed great and we're certain that should we chance to visit Basel in the future, Hotel Movenpick will definitely be on our priority list.
Response from Property: Dear GuestBest regards from the Mövenpick Hotel Basel. Thank you very much for your feedback! We are glad to hear that you were satisfied with our hotel. Our hotel is indeed in a great location, very close to the train station and the sights of the city. We place great importance on the comfort of our guests and are delighted to hear that you had a good night's sleep. Our team are always keen to provide excellent service and are helpful and friendly. It's great to hear that you enjoyed your stay with us. We hope to welcome you back again soon.Kind regardsSelina Thier - Guest Services Manager
Guest User
Deluxe King Room
Stayed in Nov 2023
Family
19 review
8.5/10
Very Good
Posted on Dec 28, 2023
Hotel is in a good location. Near train station, but still away from the noise. Close to old town, bridges… everywhere easy to walk to. We got free transport pass, but we didn’t use as we only stayed for 2 days. Bring your own toothbrush. Rooms were big and clean. Breakfast was nice, had many varieties of breads. Love the fresh orange juice!
Response from Property: Dear GuestBest regards from the Mövenpick Hotel Basel. Thank you very much for your feedback! We are glad to hear that you were satisfied with our hotel. Our hotel is indeed in a great location, very close to the train station and the sights of the city. We place great importance on the comfort of our guests and are delighted to hear that you had a nice stay with us. Our team are always keen to provide excellent service and are helpful and friendly. It's great to hear that you enjoyed your stay with us. We hope to welcome you back again soon. Warm regardsSelina Thier - Guest Services Manager