Hyatt Regency Thessaloniki Reviews

Very nice and comfortable

The hotel itself is good, large and clean room. The staff leaves an unpleasant impression and is not pleasant to communicate with. During check-in, I asked to arrange a transfer to the airport early in the morning. When I arrived in the morning, it turned out that the transfer had not been organized. The employees didn’t even apologize, they pretended that “I didn’t book the transfer.” Apparently they haven’t heard about the customer is always right

The hotel is big and a bit old. It is very close to the airport and the hotel has a car to take you to the airport, which is very convenient

The process requirements are in line with Hyatt's standards, and the counter operations are international high-standard professional reception services. There are no shortcomings! The most satisfying thing is the pick-up and drop-off service provided by the concierge. Not only a few days before arrival, the airport pick-up meeting point map and step-by-step graphic instructions were emailed, making the pick-up and drop-off service simple and convenient, and it is also free. It’s absolutely perfect!!