Leonardo Royal Hotel Munich

Leonardo Royal Hotel Munich Reviews

Leonardo Royal Hotel Munich

Moosacher Str. 90, Munich, 80809, GermanySee Hotel Details
Leonardo Royal Hotel Munich
Leonardo Royal Hotel MunichLeonardo Royal Hotel MunichLeonardo Royal Hotel Munich
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Guest Reviews

9.0/10
Great
133 review
Verified reviews
Location9.0
Amenities9.0
Service8.9
Cleanliness9.2
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All reviews(133)
Positive reviews(127)
Reviews with photos/video(25)
Awesome stay(40)
Convenient location(23)
Easy to get around(19)
Delicious breakfast(18)
Close to metro(13)
Classy environment(12)
Large rooms(9)
Great value for money(8)
Negative reviews(6)
Dilshad
Comfort Triple Room
Stayed in Jun 2025
Family
6 review
7.5/10
Posted on Aug 12, 2025
There is no view in the room that suits this hotel. It is as if it were a company work site and receiving visitors is not efficient.
Response from Property: Dear Dilshad,thank you very much for your visit and for taking the time to provide feedback.We are pleased to see your reviews and regret your impression of the urban surrounding all the more. We have taken note of this.Please visit us nevertheless again in the future, we look forward to welcome you.Kind regards – Your Leonardo Royal Hotel Team
Tim Alexander
Comfort Triple Room
Stayed in Jun 2025
Business traveler
4 review
10/10
Outstanding
Posted on Jul 31, 2025
Very nice hotel. Directly at subway station and therefore quick connection to the city. I will come again.
Response from Property: Dear Tim Alexander,thank you for sharing your experiences with us. We apprecite your positve review about the location and our performances very much and would be delighted to welcome you back again on your next trip to Munich.Best regards – Your Leonardo Royal Hotel Team
Pak Sun
Comfort Triple Room
Stayed in Sep 2024
Solo traveler
11 review
10/10
Outstanding
Posted on Oct 13, 2024
Very top grade in terms of value for money Breakfast was perfect Clean bed clean room Defo recommend
Response from Property: Dear Lau Pak Sun,thank you for your positive review and your stay with us.We are pleased that you enjoyed it and hope to be your host again next time in Munich.Kind regards – Ulrike Bödcher/ Reputation Manager
Guest User
Comfort Triple Room
Stayed in Sep 2024
Couple
39 review
10/10
Outstanding
Posted on Oct 8, 2024
Big hotel. Parking cost 19 euros. The room is cozy. The breakfast area is busy in the morning.
Response from Property: Dear Guest User,thank you very much for your visit and your feedback here for us.We are pleased to read that you were satisfied with the most of our performances and we hope we can welcome you again in the future.Best regards - Ulrike Bödcher/ Reputation Manager
Guest User
Superior Double Room
Stayed in Jul 2024
Family
16 review
7.5/10
Posted on Aug 16, 2024
Staff is really helpful, the locations is only good for travel to BMW Museum and Allianz Arena only, no any shop / restaurant nearby. The Wifi is not good enough, need to connect every time even down to the lobby. The Gym room is not good enough.
Response from Property: Dear Guest User,thank you very much for your visit and for taking the time to provide feedback.We are pleased to see your reviews about the location and our tea and regret your impression of the wifi and the fitness room all the more. We have taken note of this. Please visit us nevertheless again in the future, we look forward to welcome you.Kind regards – Ulrike Bödcher/ Reputation Manager
mimie
Comfort Room
Stayed in Apr 2024
Business traveler
834 review
10/10
Outstanding
Posted on May 15, 2024
Excellent location and great apartment! We will definitely stay there again!” Things I like The location is perfect, close to shops and restaurants. The hotel is very clean and well equipped with everything we needed. The parking and security is excellent . The Host was great and responded quickly and efficiently to any questions or queries we had.
Response from Property: Dear Mimie,thank you for your positive review and for taking the time to share your experience. We are very pleased that you were completely satisfied with your stay with us and that you appreciated the comfort and cleanliness of your room, the location and the friendliness of our staff.We always strive to offer our guests a pleasant and relaxing stay and it is always encouraging to hear that this is appreciated. We look forward to welcoming you again on your next stay in Munich.With best regards - Ulrike Bödcher/ Reputation Manager
Wendy
Comfort Room
Stayed in Jun 2025
Family
7 review
8.0/10
Very Good
Posted on Jul 29, 2025
Comfortable stay
Response from Property: Dear Wendy, thank you very much for your visit and we are glad to see your valuations at this point. We hope we can welcome you soon again in the future.Best regards – Your Leonardo Royal Hotel Team
Andy1
Comfort Triple Room
Stayed in May 2023
Family
104 review
8.0/10
Very Good
Posted on Jun 25, 2023
Hotel is near to subway and easy connect to city centre Rooms are very small but hotel amenities are good Breakfast has good options and value for money
Response from Property: Dear guest user,thank you very much for your visit and your feedback here for us.We are pleased to read that you were satisfied with our overall performance and we hope we can welcome you again in the future.Best regards - Ulrike Bödcher/ Reputation Manager
Anonymous User
Comfort double Room
Stayed in Oct 2022
Business traveler
16 review
2.0/10
Posted on Jan 24, 2023
The restaurant staff were racist and rude. extremely arrogant which was very funny when the customers are paying for the service. Because of the restaurant staff, I nearly came to hate my trip and regret coming to this country. I would recommend other hotels, really not worth spoiling your stay in Germany over some racist people. All in all, don’t book this one, Asians are treated very poorly.
Response from Property: Dear anonymous guest,thank you very much for your visit and for taking the time to provide feedback.We regret the mentiond impression about our restaurant staff very much. Unfortunately we are not able to reconstruct any situations or time frames as you write anonymous. If there was any not guest oriented behavior from parts of our team we apologize for this. But we ensure that our team - owning alone 24 different nationalities, including some Asian ones - has no racist views to our guests. They all try to give theire best to host each guest on the same way and to make him and her satisfied, this is why we all work in the hospitality. We with you all the best for your future journeys.Kind regards – Ulrike Bödcher/ Reputation Manager
Aliuta
Comfort Room
Stayed in Jun 2024
Couple
2 review
10/10
Outstanding
Posted on Sep 28, 2024
The best
Response from Property: Dear Aliuta, thank you very much for your visit and we are glad to see your valuations at this point. We hope we can welcome you soon again in the future.Best regards – Ulrike Bödcher/ Reputation Manager
Guest User
Superior Double Room
Stayed in Apr 2025
Couple
32 review
9.0/10
Great
Posted on May 9, 2025
The hotel is next to the Olympic Park and surrounded by greenery. The surrounding green space is comfortable. There is live DJ music in the hotel lobby at night, which is suitable for chatting and drinking.
Original TextTranslated by Google
Response from Property: Dear Guest user,thank you very much for your visit and your feedback here for us.We are pleased to read that you were satisfied with our overall performance and we hope we can welcome you again in the future.Best regards – Your Leonardo Royal Hotel Team
Rainbowheart
Comfort Triple Room
Stayed in Mar 2025
Business traveler
165 review
10/10
Outstanding
Posted on Apr 27, 2025
**Hotel review (100 words)** The stay experience is very satisfactory! The hotel environment is clean, the room is spacious and bright, the bedding is comfortable and soft, and the facilities are complete and well-maintained. The staff is warm and thoughtful, and the response is quick. The location is convenient, and there are many dining and transportation options nearby. The hygiene details are in place, the bathroom is clean and odorless, and it is cleaned on time every day. The sound insulation effect is good and the sleep quality is high. The cost performance is very high, and I will choose here next time. Highly recommended to travelers who pay attention to hygiene and service! (Note: The full text is 100 words, concise and clear, highlighting the core advantages such as cleanliness, comfort, and good service.)
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Response from Property: Dear Rainbowheart,thank you for sharing your experiences with us. We apprecite your positve review about our performances very much and would be delighted to welcome you back again on your next trip to Munich.Best regards – Your Leonardo Royal Hotel Team
Daoshanglongge
Superior Double Room
Stayed in Mar 2025
Business traveler
3 review
4.5/10
Posted on Apr 15, 2025
The location is remote, but it is close to the subway station U3 line, so traveling is not a problem. I came to attend the Bauma Munich exhibition, and the price for one night was ¥2400. For such a price, the hotel service seems to be much worse. First of all, the room is very small. I drank all the free water in the room, and the cleaner did not replace it for me. The key is that my room card was taken away, and the equipment in my room needed to be charged. The bed is so-so, which is terrible for this price, and the pillow is not good. 2400 a night, this place is definitely not worth choosing It's okay for about 600, but the Wi-Fi is not very stable
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Response from Property: Dear Daoshanglongge,thank you very much for your visit and for taking the time to provide feedback.We regret your negative main impression because of the trade fair rate. Indeed we sell our rooms with a flexible rate system, which is influenced from events and therefore the higher demand. We regret that we were therefore not able to fulfill your expecations and that you felt the room is small and you did not like the bed comfort. We wish you all the best for your future journeys and maybe we get the chance to welcome you again when the rates are lower. Kind regards – Your Leonardo Royal Hotel Team
Doujiaoerxianzi
Comfort Room
Stayed in Feb 2025
Business traveler
8 review
8.7/10
Very Good
Posted on Apr 3, 2025
On the day I checked in, I found that the blanket, quilt and sheets of the bed were all dirty, with some traces of body fluids left by the previous user, but they were re-made and put into use. After communicating with the front desk, a cleaning staff came. I communicated with her in the room, and she also saw that the bedding was dirty. I asked her to change them all. While she was changing, I went downstairs to give her time and space to tidy up. As a result, when I went upstairs, I found that only the quilt cover and pillowcase were changed, and the sheets were still the same. There were also hairs of the previous tenants on them. In order not to cause too much trouble again and again, I didn't communicate again, and I slept on the quilt. I don't know where the problem lies, whether it is the hotel's hygiene standards or the laziness of this cleaning staff. The snack restaurant downstairs is great. The waitress Christina is friendly and efficient. There is a male employee who has worked here for 8 years, who is like an Indian or Pakistani, and his attitude is arrogant and unreasonable.
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Response from Property: Dear Doujiaoerxianzi,we are truly sorry that your experience at our hotel did not meet your expectations. We place a high value on the cleanliness of our rooms and the satisfaction of our guests. Your description of the bed linen is not representative of the standard that we at the Leonardo Royal Munich have set ourselves.However, we are pleased to hear that you enjoyed our snack restaurant on the ground floor and that you had a positive impression of our employee Christina. She is an important part of our team and we are proud of her work.We take your feedback regarding the other employee very seriously. Our goal is to make all our guests feel welcome and respected. We will discuss your comments internally and take appropriate action.We are also pleased that you were able to enjoy our gym and breakfast. We make every effort to maintain a high standard of quality in all areas of our hotel.We hope that you will give us another chance to show you that we take your criticism seriously and are always striving to offer our guests the best possible stay.Best regards, Your Leonado Royal Hotel Munich Team
Guest User
Comfort Room
Stayed in Feb 2025
Solo traveler
3 review
10/10
Outstanding
Posted on May 6, 2025
Stayed for 7 days, the room was very quiet, the breakfast was very rich, there was a beehive. The front desk service was not very good, I don't speak English well, they were a bit rude. I didn't know how to get to the room on the first day, and they didn't introduce it. I had to walk around the lobby for a few times.
Original TextTranslated by Google
Response from Property: Dear guest user,we are delighted to hear that you enjoyed the tranquility of your room and our generous breakfast. We strive to create a pleasant atmosphere and unique experiences for our guests. Your feedback on our beehive is particularly gratifying, as we are proud to contribute to the preservation of bees.However, we are sorry to hear that you had problems with our reception service. Good service is very important to us and we value the satisfaction of our guests. Please be assured that we take it very seriously when our guests encounter difficulties. We regret that you had trouble finding your room and that you did not receive the assistance you deserved. We hope you will give us another chance and that we can offer you better service when you visit our Leonardo Royal Munich Hotel again.With kind regards - Your Leonardo Royal Hotel Team