Echarm Hotel (Taiyuan Changfeng Street North America New World Subway Station) Reviews
Echarm Hotel (Taiyuan Changfeng Street North America New World Subway Station)
No.7 Changfeng Street, Xiaodian District, Taiyuan, Shanxi, ChinaSee Hotel Details
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1 night
Guest Reviews
9.7/10
Excellent
1396 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.7
Amenities9.7
Service9.8
Cleanliness9.8
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All reviews(1396)
Positive reviews(1386)
Reviews with photos/video(190)
Friendly front desk staff(114)
Delicious breakfast(108)
Easy to get around(106)
Convenient parking(66)
Close to metro(31)
Perfect for business trips(27)
Offers pick-up/drop-offs(14)
Awesome gym(11)
Negative reviews(10)
Meileqi
ECHARM Superior Double Bed Room + Cloud Feel Mattress + Tea Set
Stayed in Aug 2025
Other
6 review
10/10
Outstanding
Posted on Sep 21, 2025
We arrived at the hotel on the morning of September 20th. The front desk service was friendly and we arranged for early check-in and a free room upgrade. The transportation is convenient, a 5-minute walk from the subway station, and there are many delicious snacks nearby.
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Response from Property: Dear guest, hello! Thank you very much for the heartwarming review you left after your stay. We have carefully read every word and are deeply moved and encouraged. We are sincerely happy to see your recognition of the front desk service. Providing warm and thoughtful service to guests staying in the hotel, doing our best to meet their reasonable needs, and making everyone feel warm even in an unfamiliar city is our original intention that we have always adhered to. It is our honor to arrange early check-in and upgrade your room type for you, adding a touch of convenience and surprise to your journey. The hotel is a 5-minute walk from the subway station, hoping to make travel as convenient as possible for guests; the rich food and snacks in the surrounding area are also one of the highlights we recommend to guests, just so that everyone can easily taste the local flavors while staying at the hotel. Thank you again for your affirmation. We have shared your praise with all employees, and this will become our motivation to continue to improve the quality of our service. We look forward to welcoming you again in the near future and providing you with a better stay experience! ---- Yishang Service Butler
M488658****
Standard 2-bed Room
Stayed in Jul 2025
Business traveler
46 review
10/10
Outstanding
Posted on Aug 22, 2025
The room was clean. The hotel service was excellent. The previous room had some issues, but the hotel readily upgraded it. They also gave me a gift when I left. I will definitely come back.
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Response from Property: Dear guest, your evaluation is a great honor to us. We are always committed to creating an elegant yet warm environment, allowing every guest to enjoy our attentive service while also achieving complete relaxation and pleasure. We are deeply honored by your recognition of our service and environment, and sincerely look forward to the opportunity to provide you with a higher-level service experience again in the near future. ———Yi Xiaoshang
Yexiansheng919
ECHARM Superior Twin Room With Cloud Feel Mattress + Tea Set
Stayed in Jul 2025
Family
2 review
10/10
Outstanding
Posted on Aug 4, 2025
The hotel proactively contacted me and enthusiastically inquired about the airport pick-up, making me feel like home! Our driver, Mr. Du, met me on time and helped with my luggage. Check-in and reception were orderly, and the hotel was clean and quiet, meeting every need. The room floor, bedding, and toiletries were all perfectly arranged, making for a comfortable stay. The breakfast was hearty and catered to everyone, and every staff member was attentive and attentive. When leaving, we had to catch a train, and Mr. Du demonstrated his exceptional driving skills to help us save time and secure our train. Overall, it was a wonderful and unforgettable stay! We wish your hotel continued success and prosperity!
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Response from Property: Dear guest: Thank you very much for taking the time to share this warm and thoughtful stay experience! Seeing you mention that from the punctuality and thoughtfulness of Master Du when picking us up at the station, the orderly reception during check-in, the comfort and cleanliness of the room, the rich and delicious breakfast, and the warm help of Master Du when checking out, every detail was remembered by you, and we are really touched. These warm moments are inseparable from the hard work of every partner in the team, especially Master Du. Receiving your affirmation, he will definitely be more motivated! We will share your encouragement with the entire team and continue to work hard to polish every detail of the service. We look forward to bringing you a "spring breeze" stay experience again in the future. Finally, thank you very much for your blessings. I wish you a happy life and all the best! ——Sincerely, all the staff of [Eshang Hotel Taiyuan Changfeng Street Subway Station Branch]
M304426****
Standard 2-bed Room
Stayed in Jun 2025
Family
10 review
10/10
Outstanding
Posted on Jul 23, 2025
The room was on the fourth floor and was very nice, clean, and spacious. It's right in the city center, across from Walmart, making it very convenient to everything. The toilets were provided with disposable covers, and the staff were very friendly and responsive. It's also close to Tubaozi, a local specialty restaurant.
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Response from Property: Dear guest, we are delighted and encouraged to receive your positive feedback on our service. We promise to continue to improve and provide even more attentive service to every guest, ensuring that everyone who enters our hotel feels the warmth and comfort of home. Your satisfaction is the driving force behind our continued progress, and we sincerely look forward to welcoming you again in the future. ———— Yishang Xiaojia
M49490****
Standard 2-bed Room
Stayed in Jun 2025
Traveling with friends
5 review
9.7/10
Amazing
Posted on Jul 19, 2025
The location is great, with convenient transportation. Changfeng Street subway station is just over 500 meters away, and there's plenty of shopping nearby. I took the direct bus to the Provincial Museum, but it wasn't a good option, so the distance is still acceptable.
The hotel offers a wide variety of breakfast options, and even a two-day stay was excellent.
The cleanliness and service were both excellent. This budget-friendly option was a good choice for a trip with friends, and I highly recommend it.
By the way, Tubaozi, a Taiyuan cuisine restaurant near Exit B of Changfeng Street subway station, is quite good.
Original TextTranslated by Google
Response from Property: Dear guest! Thank you for your high score and your love and recognition. It is our unshirkable responsibility to ensure that our guests enjoy a wonderful stay. We will continue to uphold our philosophy of dedicated service and attentive service, ensuring that you feel at home at the Yishang Hotel Taiyuan Changfeng Street Subway Station. We are deeply honored to receive your praise, and it motivates us to continue moving forward. We look forward to having more opportunities to serve you! --- Yishang Xiao Wang
_WeChat33366****
ECHARM Superior Twin Room With Cloud Feel Mattress + Tea Set
Stayed in May 2025
Traveling with friends
6 review
10/10
Outstanding
Posted on Jun 22, 2025
I was in Taiyuan for a concert and couldn't decide where to stay. I finally booked the Yishang, and it was a great choice! Although the Taiyuan subway isn't very well developed, the hotel is close to Line 2, about a 200-meter walk away. It was very convenient for the concert, and there's a shuttle bus 400 meters away, which solved my travel problems. The hotel was clean, the service was excellent, and they even offered a shuttle service to the station. The breakfast was varied and delicious! Highly recommended, I'll stay here again next time I see a concert!
Original TextTranslated by Google
Response from Property: Dear guest! Thank you for staying at the Yishang Hotel Taiyuan Changfeng Street Subway Station. Our hotel is adjacent to the North America New World Shopping Center, offering a wide variety of dining, entertainment, and recreational facilities. We are delighted to have brought you a wonderful time. Your praise is a great encouragement to the hotel and a driving force for our progress. We will continue to maintain our passion and strive to make every guest feel at home. Your review is the best affirmation and encouragement for our service. We look forward to seeing you again! Happy New Year! -- Xiao Yang, Yishang
bamboo
Standard Queen Room
Stayed in May 2025
Solo traveler
27 review
9.0/10
Great
Posted on Jun 16, 2025
I came to see Shen Shen's concert. It's not far from the train station, and it's very convenient for eating and shopping. The service staff are also very friendly, and of course the price is great! !
Original TextTranslated by Google
Response from Property: Dear valued guest, we would like to express our deepest gratitude for choosing our hotel and for sharing your valuable experience. We remain true to our original aspiration and strive to create unforgettable memories for every guest with our sincere hospitality. We sincerely invite you to share more details and experiences about your stay. Your suggestions and feedback are crucial to our continuous improvement of service and pursuit of excellence, aiming to provide you and every future guest with an even more exceptional stay. We look forward to receiving your full rating on your next stay.
Anonymous User
Standard 2-bed Room
Stayed in May 2025
Traveling with friends
2 review
10/10
Outstanding
Posted on Jun 2, 2025
The room is well soundproofed and the shower water is hot and comfortable. I especially want to praise the front desk lady for her excellent service attitude. The hotel is in a great location and has a high cost-effectiveness. It was a very good stay experience and I recommend it.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your stay and praise! Simple words carry your sincere feelings and affirmation. This warmth that transcends the screen is our most precious treasure. Your satisfaction is like a breeze in summer, refreshing and refreshing. This encouragement has further strengthened our confidence. Your praise is like a bright star, illuminating my path forward. Your praise is the driving force for our continuous progress. We will turn this affirmation into practical motivation. The moment I receive the praise, it seems as if the whole world has become beautiful, like the brightest guide in the night sky, illuminating my direction forward. Every encounter with you is the most beautiful arrangement. Meeting you is our little blessing! - Yishang Bai Xiaobai
M291451****
Standard 2-bed Room
Stayed in Mar 2025
Family
1 review
10/10
Outstanding
Posted on Apr 22, 2025
We booked a standard room for two adults and one child. The environment was very clean. The service was very friendly and the breakfast was very rich. Highly recommended.
Original TextTranslated by Google
Response from Property: Thank you for your thoughtful review! It's our greatest honor to provide a clean and comfortable environment, thoughtful service, and a hearty breakfast for two adults and a child. Your recommendation is the best encouragement for us. We look forward to adding a warm experience to your journey next time! 😊——Yishang Bai Xiaobai
M496782****
Queen Room With City View
Stayed in May 2025
Other
1 review
10/10
Outstanding
Posted on Jun 28, 2025
The room is nice, I will stay here again next time
Original TextTranslated by Google
Response from Property: Dear guest, we are delighted and encouraged to receive your positive feedback on our service. We promise to continue to improve and provide even more meticulous service to every guest, ensuring that everyone who steps through our hotel doors feels the warmth and comfort of home. Your satisfaction is the driving force behind our continuous progress, and we sincerely look forward to welcoming you again in the future. - Yishang Bai Xiaobai
Liuleideyu@
Standard Queen Room
Stayed in Feb 2025
Business traveler
26 review
10/10
Outstanding
Posted on Mar 26, 2025
I stayed here for several days on a business trip. The environment is very nice, there is a parking lot for easy parking, the room size is just right, the sanitary environment is very good, the service is also very good, and the breakfast is very rich. I forgot to take pictures, and I will come again next time.
Original TextTranslated by Google
Response from Property: Dear guest, your evaluation is a great honor to us. We are always committed to creating an elegant yet warm environment, allowing every guest to enjoy our attentive service while also achieving complete relaxation and pleasure. We are deeply honored by your recognition of our service and environment, and sincerely look forward to the opportunity to provide you with a higher-level service experience again in the near future. - Yishang Xiaowang
M253408****
Queen Room With City View
Stayed in Aug 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Sep 7, 2025
Satisfied, not the first time, but the room is very clean, breakfast is good, parking is convenient, I will come again next time
Original TextTranslated by Google
Response from Property: Dear guest, all the staff of Yishang Hotel Taiyuan Changfeng Street Subway Station are honored to see your good comments! We are well aware that a high-quality accommodation experience requires not only comfortable hardware facilities, but also thoughtful soft services. Therefore, in our daily operations, we pay attention to the maintenance and updating of guest room facilities to ensure that bedding, furniture, electrical appliances, etc. are in good condition; we also attach importance to employee service training, requiring every employee to treat guests with enthusiasm and patience and respond to your needs in a timely manner. The hotel is close to Changfeng Street Subway Station and has complete surrounding facilities, which can provide convenience for your travel and life. We will continue to maintain this intention in the future and look forward to your visit again to enjoy our professional service! ---Yishang Service Butler
Anonymous User
Standard Queen Room
Stayed in Jul 2025
Solo traveler
6 review
9.5/10
Amazing
Posted on Aug 27, 2025
The front desk staff was friendly and helpful. The breakfast room is friendly and courteous. It's close to Metro Line 2. Good value for money.
Original TextTranslated by Google
Response from Property: Simple words, without fancy decorations, truly convey a profound feeling of gratitude. I'm grateful for meeting you. The Yishang Hotel Taiyuan Changfeng Street Subway Station Branch is always here with you. Remember to come often; Xiaoshang is waiting for you! Dearest friends, for us, our dreams have kept us motivated and motivated, and we've stumbled through this journey. Your praise and affirmation of the hotel are the best encouragement we can offer on our journey. Rest assured, we will continue to give our all and strive to be the best we can be! Looking forward to receiving your five-star rating next time! ~
Youzhouchengnanhuamanxi
Standard Queen Room
Stayed in Jul 2025
Business traveler
3 review
10/10
Outstanding
Posted on Aug 21, 2025
- Convenient location: There's a 24-hour convenience store and chain restaurants downstairs, making it easy to buy groceries when returning home late.
- Attentive service: The front desk proactively upgraded me to a higher-floor room during check-in. The next day, I forgot to bring my charger, and housekeeping delivered a free charger within 10 minutes, which was incredibly timely.
- Clean and comfortable room: The bedding had no odor, the bathroom had a well-designed dry and wet area, the hot water was quick and reliable, and the WiFi was fast enough for streaming videos and working without any lag.
- Breakfast exceeded expectations: The variety was plentiful, and the hours of service from 7:00 to 10:00 were perfect for those who sleep in.
Overall, this hotel is a great value and I'll definitely stay here again when I'm in the area!
Original TextTranslated by Google
Response from Property: Dear friend, hello! Thank you for your high praise for our hotel! Your satisfaction is the driving force behind our continuous improvement. We will continue to improve our service quality and optimize the environment to ensure that every stay is filled with the warmth and comfort of home. We look forward to your visit again and witnessing our growth and transformation together. --- Xiao Yang, Yishang
_CFT010000001700****
Queen Room With Memory Foam Mattress
Stayed in Nov 2024
Couple
1 review
10/10
Outstanding
Posted on Jan 1, 2025
Facilities: Quite complete
Cleanliness: Very good, clean
Environment: Comfortable, spacious room, nice, highly recommended
Service: Excellent front desk service 👍
Complimentary room upgrade, excellent service, called ahead to inquire about room requirements, and free snacks.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing E-Shang Hotel Taiyuan Changfeng Street Subway Station! Located on the main thoroughfare of Changfeng Street, the hotel is a 5-minute walk from North America New World, Tianmei New World, Walmart, and the subway station. It's a 20-minute drive from Taiyuan South Railway Station and Wusu Airport, making it the perfect choice for leisure shopping, fine dining, and business trips. Our breakfast buffet features a fusion of Chinese and Western cuisine, and we also offer Taiyuan specialties such as sliced noodles, European-style omelets, and cold oatmeal. Experience the delights of Taiyuan cuisine without leaving our hotel. We look forward to welcoming you on your next trip to Taiyuan. We believe we will provide you with an exceptional experience. For ultimate comfort, stay at E-Shang!