New World Makati Hotel

New World Makati Hotel Reviews

New World Makati Hotel

corner Makati Avenue, Ayala Center, Esperanza St, Makati, Metro Manila, 1228, PhilippinesSee Hotel Details
New World Makati Hotel
New World Makati HotelNew World Makati HotelNew World Makati Hotel
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1 night

Guest Reviews

9/10
Great
291 review
Verified reviews
Location9.4
Amenities8.7
Service8.9
Cleanliness9.0
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All reviews(291)
Positive reviews(280)
Reviews with photos/video(45)
Friendly staff(60)
Delicious breakfast(24)
Near shopping area(24)
Convenient for shopping(23)
Great swimming pool(9)
Large rooms(8)
Easy to get around(8)
Delicious buffet(7)
Negative reviews(11)
Ashauk88
Deluxe Room
Stayed in Apr 2025
Business travelers
59 review
10.0/10
Outstanding
Posted on May 17, 2025
Hotel is in greenbelt area which is walking distance to major malls. The room is sufficiently big for 1 pax and would be perfect for 2 pax. Comfortable bed, only thing is that the pillows are thin and uncomfortable which gave me a slight headache next day. Sufficient amenities. The staff are very friendly and approachable. I wish there is a section for halal food thus I couldn't eat at their breakfast buffet. Overall, recommended place to stay in Manila
Response from Property: Dear Ashauk88,First and foremost, I wish to extend our gratitude for choosing to stay at New World Makati Hotel. It was a pleasure to have you with us.I also appreciate you taking the time to provide me with your kind feedback. Thank your kind review on our hotel location, accessibility and room amenities.Your comments regarding the unavailability of halal section in our buffet spread as well as the concerns with the pillows are duly noted for our appropriate and corrective measures.In the meantime, my entire team and I look forward to welcoming you back on your next visit.Sincerely,Nantha KumarGeneral Manager
Guest User
Superior Room
Stayed in Apr 2025
Family
1 review
10.0/10
Outstanding
Posted on May 13, 2025
Nice clean linens, strong water with heater, sparkling clean including swimming pool, had a very good breakfast surely comeback
Response from Property: Dear Valued Guest,First and foremost, I wish to extend my gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us.Thank you very much for having taken the time to share your review following your recent visit to our hotel. We truly appreciate your kind feedback and excellent rating.Your warm compliments regarding the room facilities, swimming pool and food service are greatly appreciated.Meantime, we look forward to welcoming you back soon.Sincerely,Nantha KumarGeneral Manager
Anonymous User
Residence Club Room
Stayed in Apr 2025
Couples
1 review
10.0/10
Outstanding
Posted on May 12, 2025
Excellent stay with great service! The staff were friendly, attentive, and always willing to help. The room was clean and comfortable, and all amenities were well-maintained. Highly recommend for anyone looking for a relaxing and hassle-free experience.
Response from Property: Dear Valued Guest,First and foremost, I wish to extend our gratitude for choosing to stay with New World Makati Hotel. It was a pleasure to have you with us.Thank you as well for taking the time to share your kind feedback and rating. I am delighted that you had another excellent stay and that you appreciated our room facility, amenities as well as the service and hospitality of our associates.In the meantime, my entire team and I look forward to welcoming you back on your next visit.Sincerely,Nantha KumarGeneral Manager
Guest User
Superior Room
Stayed in Mar 2025
Couples
1 review
10.0/10
Outstanding
Posted on Apr 20, 2025
We had an amazing experience at New World Makati Hotel. The staff were incredibly accommodating and welcoming from the moment we arrived. We were pleasantly surprised with a complimentary room upgrade, which made our stay even more special. The location is perfect—right in the heart of Makati—and the facilities were clean, modern, and well-maintained. The breakfast buffet was excellent, with a wide variety of delicious options. Highly recommended for anyone looking for comfort, convenience, and outstanding service.
Response from Property: Dear Valued Guest, First and foremost, I wish to extend our gratitude for staying at New World Makati Hotel. Thank you for taking the time to share your experience with us during your recent visit. We are delighted to hear that you had an excellent stay with us. We take great pride in providing our guests with exceptional service and amenities, and we are pleased to know that we succeeded in doing so for you. In the meantime, we look forward to welcoming you back on your next visit. Sincerely,Nantha KumarGeneral Manager
maryluke
Superior Room
Stayed in Mar 2025
Couples
1 review
10.0/10
Outstanding
Posted on Apr 16, 2025
Seamless check in and checkout. Great breakfast buffet. Very good location, surrounded by shopping malls.
Response from Property: Dear Maryluke, Thank you for choosing to stay at New World Makati Hotel and for sharing your kind feedback.We’re delighted to hear that you had a seamless check-in and checkout experience, enjoyed our breakfast selection, and that you appreciated our location. Your comments truly mean a lot to us and this will certainly be shared with the rest of our team.We look forward to welcoming you back for another pleasant stay soon.Sincerely,Nantha KumarGeneral Manager
Ada1230
Superior Room
Stayed in Mar 2025
Family
1 review
10.0/10
Outstanding
Posted on Apr 15, 2025
Had a fantastic experience at New World Makati Hotel. The room was spotless and super comfortable, the staff were friendly and helpful, and the location was perfect for exploring the city. Loved the swimming pool and the restaurant was a pleasant surprise. Highly recommend for a relaxing, hassle-free stay. Thanks
Response from Property: Dear Ada1230, Thank you so much for your fantastic review! We're thrilled to hear that you had a great experience during your stay at New World Hotel Makati. We pride ourselves on offering excellent service, great amenities, and a comfortable stay. We truly believe that our location offers the perfect mix of relaxation and access to the best shops, cafes, and restaurants in Makati, making it ideal for both business and leisure travelers.We look forward to welcoming you back soon. Thank you again for your kind words and for choosing New World Hotel Makati!Sincerely,Nantha KumarGeneral Manager
Guest User
Deluxe Room
Stayed in Mar 2025
Couples
7 review
10.0/10
Outstanding
Posted on Apr 10, 2025
This is a great hotel. We enjoyed everything, the place, room, amenities, location and especially the buffet breakfast.
Response from Property: Dear Valued Guest, First and foremost, I wish to extend our gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us. Thank you as well for taking the time to share your feedback regarding our facilities, location and the hospitality of our associates. Your kind words of appreciation are greatly valued and will certainly be passed on to my entire team. In the meantime, we look forward to welcoming you back soon. Sincerely, Nantha Kumar General Manager
melissa
Superior King Room
Stayed in Mar 2025
Family
5 review
10.0/10
Outstanding
Posted on Apr 6, 2025
We had a comfortable stay for a night. The location is accessible to many shopping malls and restaurants. Room is very spacious. We were given a complimentary upgraded room . We would love to stay again in the future.
Response from Property: Dear Melissa, First and foremost, I wish to extend our gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us. Thank you as well for taking the time to share your feedback regarding our facilities, location and the hospitality of our associates. We are delighted to hear that you had an excellent stay with us and your kind words of appreciation are greatly valued. This will certainly be passed on to my entire team.In the meantime, we look forward to welcoming you back on your next visit. Sincerely,Nantha KumarGeneral Manager
Prince of Pusan
Superior King Room
Stayed in Feb 2025
Business travelers
25 review
10.0/10
Outstanding
Posted on May 17, 2025
New World Makati is a solid high-end hotel with great service and location, but Peninsula and Raffles offer a more refined, luxurious experience if you're seeking top-tier comfort and prestige.
Response from Property: Dear Prince of Pusan,First and foremost, we wish to extend our gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us.Thank you for taking the time to review our property. We appreciate the excellent rating you gave as well as your warm comments on our location and service.Meantime, we look forward to welcoming you back soon.Sincerely,Nantha KumarGeneral Manager
NikkiT1108
Superior King Room
Stayed in Jan 2025
Business travelers
8 review
10.0/10
Outstanding
Posted on Feb 11, 2025
The hotel was nice. Attendants were polite and kind. I look forward to staying here again!
Response from Property: Dear NikkiT1108, First and foremost, I wish to extend our gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us. Thank you as well for taking the time to share your feedback regarding the hospitality of our associates. Your kind words of appreciation are greatly valued and will certainly be passed on to my entire team. In the meantime, we look forward to welcoming you back soon. Sincerely, Nantha Kumar General Manager
Anonymous User
Superior King Room
Stayed in Dec 2024
Solo travelers
11 review
8.0/10
Very Good
Posted on Jan 11, 2025
The check-in staff were very prompt. The hotel's a bit old already, but pretty much well maintained.
Response from Property: Dear Valued Guest, First and foremost, I wish to extend my gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us. Thank you as well for taking the time to share your feedback.Your compliments regarding the check-in process are much appreciated. Meantime, we look forward to welcoming you back soon. Sincerely, Nantha Kumar General Manager
Li Fong
Deluxe Twin Room
Stayed in Jan 2025
Business travelers
2 review
10.0/10
Outstanding
Posted on Feb 11, 2025
The environment safe and convenient to shopping mall. The breakfast is nice.
Response from Property: Dear Li Fong, First and foremost, I wish to extend our gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us. Thank you as well for taking the time to share your feedback regarding our location. In the meantime, we look forward to welcoming you back soon. Sincerely, Nantha Kumar General Manager
Yentravels
Superior King Room
Stayed in Nov 2024
Family
2 review
9.0/10
Great
Posted on Dec 31, 2024
Love staying at New World Makati. Already my 3rd time. Just across Greenbelt 3. Walking distance to Landmark. Shops and restaurants are very accessible. Clean and safe with courteous staff. Variety of food at breakfast.
Response from Property: Dear Yentravels, First and foremost, I wish to extend our gratitude for your continued patronage of New World Makati Hotel. It was a pleasure to have welcomed you back.Thank you as well for taking the time to share your kind feedback. I am delighted that you had another excellent stay and that you appreciated our location as well as the service of our associates. In the meantime, my entire team and I look forward to welcoming you back on your next visit.Sincerely,Nantha KumarGeneral Manager
Guest User
Deluxe Room
Stayed in Apr 2025
Family
1 review
10.0/10
Outstanding
Posted on May 4, 2025
Ok yes
Response from Property: Dear Guest,First and foremost, we wish to extend our gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us.Thank you as well for taking the time to review our property. We appreciate the excellent rating you gave and look forward to welcoming you back soon.Sincerely,Nantha KumarGeneral Manager
Ismail M
Superior Room
Stayed in Mar 2025
Business travelers
11 review
9.0/10
Great
Posted on Apr 12, 2025
Just a normal type of 5 star old hotel with few amenities. Check in process was very late. Friendly staff and had a good breakfast. Lots of choices.
Response from Property: Dear Ismail M, First and foremost, I wish to extend our gratitude for staying at New World Makati Hotel. It was a pleasure to have you with us. Thank you as well for sharing your feedback. We’re pleased to know that you enjoyed our breakfast selection and found our staff to be friendly and welcoming. At the same time, we regret that your check-in experience did not meet expectations aPlease be assured that your comments were well taken and this will help us in our ongoing efforts to improve our services and guest experience.We appreciate your valuable feedback and hope to have the opportunity to welcome you back for a more seamless and enjoyable stay.Sincerely,Nantha KumarGeneral Manager