Park Inn by Radisson, Taiyuan Railway Station store Reviews

This is second time we stayed in this hotel, which is 2 days apart from the previous one. This time, the hotel has improved compared to my previous visit, probably listened to my review.  My room has a fridge, the lift is indicating which floor it stops at, and both lifts working compared to previous visit. WiFi got automatically connected as I was there few days ago. The front desk also offered free breakfast. There aren’t much variety. Overall experience is a lot more positive compared to previous.

A super bad experience with this hotel. The hotel cannot on the aircon because they claimed that the weather is cold outside. However the room was stuffy and hot because there was no winds. Besides , you need to close the curtain due to early sunrise at 5am. Is the first time I have experience a hotel that refused to on the central aircon for customers and insist I use the fan they provide when I complaint that the room is too stuffy and hot to sleep . Room temperature at 30 degree. Front reception is unprofessional and rude. Breakfast is lousy . There is no coffee provided and I found out that the coffee machine has not been working for weeks. Non smoking room , but the room smell of cigarette and towel also smell of cigarette. Never book this hotel. Extreme poor service and facilities and rooms Never book this hotel

Overall ok for the price. No coffee available.

First I choose hotel because of its location near the railway station. But all the trains arrive now to other railway’s station. 😀 hotel has good facilities, delicious breakfast with good choice both western and Chinese food. Very comfortable rooms, warm. Thanks to personal for providing free breakfast.

Very nice room, wonderful shower! Breakfast okay. Coffee okay. City centre with beautiful shopping street and restaurants 10 minutes by taxi. Good value for the money.

WiFi was not available for foreign phone numbers. System didi not work. So, no WiFi access. Poor service.

Good location Reasonable price Front desk is nice Room is comfortable

Nice!

Clean and hygienic room.

The overall sanitation is poor, the floor of the room is dirty, and the door lock is old. The breakfast is quite rich and tastes good. The washing machine was very dirty and the softener detergent was very dirty. Overall the hygiene situation is not good.

It's quite high-end and the hotel is nice, but the room buttons are not very sensitive. I also remembered to check out at two o'clock, but ended up checking out at 12 o'clock. Fortunately, the front desk solved the problem. I hope I can pay attention to it in the future.

It's okay, but the hair dryer doesn't feel very good, and the glass door in the bathroom can't be closed, but the breakfast is quite delicious, so overall it's okay. Environment: pretty good

No Chinese cell phone in my name, no wifi (you can use it after entering the Chinese number) / poor breakfast / no communication with staff / all Korean comments are written by Chinese people, so don't trust them I made a reservation after reading the comments and regretted it so much

I was rushing to a meeting in the morning and was trapped in the elevator for more than 20 minutes. The hotel staff came to open it and was still in shock. The elevator stayed on the seventh floor for a while and was used directly without any further maintenance. . I walked down the stairs after seeing the shadow and told the front desk that I had been trapped in the elevator for more than 20 minutes, but no waiter responded. I thought they didn't hear me clearly, so I asked again, but they only said "yes". . He was indifferent throughout the whole process, and didn't say anything to apologize or comfort me. The fear I was already feeling immediately turned into frustration and anger. 😡 I was almost late for the meeting in the morning because I was trapped. . Elevators need regular inspection and maintenance. This time they said the voltage was unstable. Normally there should be a backup power supply, but the details are unclear. The front desk had no service attitude at all, was indifferent the whole time, and had no empathy. I just wanted to tell the front desk to pay attention to the maintenance of the elevator, but it made me very angry. There wasn't even a word of comfort when he left. I was really speechless. .