SEASONS SKI HOTEL

SEASONS SKI HOTEL Reviews

SEASONS SKI HOTEL

No.828 Shilin Road, Songbei District, Harbin, Heilongjiang, ChinaSee Hotel Details
SEASONS SKI HOTEL
SEASONS SKI HOTELSEASONS SKI HOTELSEASONS SKI HOTEL
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1 night

Guest Reviews

9.1/10
Good
705 review
Verified reviews
Location9.0
Amenities9.1
Service9.1
Cleanliness9.1
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All reviews(705)
Positive reviews(668)
Reviews with photos/video(213)
Friendly front desk staff(64)
Classy environment(57)
Large rooms(40)
Delicious breakfast(40)
Perfect for kids(13)
Loved the night views(13)
Awesome gym(8)
Elevator was OK(7)
Negative reviews(37)
Guest User
Superior 2-bed Room
Stayed in Jun 2024
Family
8 review
6.5/10
Posted on Jul 16, 2024
I wasn't impressed for the price honestly. The room was pretty average. The bed and tv was good at least. Shower was OK. The breakfast was really bad. I expected much better! Wouldn't stay again.
Response from Property: Hello, VIP. We deeply apologize for your feedback. We noticed that you were not very satisfied with our breakfast and would like to know if you were dissatisfied with our dishes or our service. You can call our front desk to learn more and make improvements. We apologize again for your poor stay experience.
Guest User
Superior Double Room
Stayed in Dec 2022
Traveling with friends
3 review
10/10
Outstanding
Posted on Jan 16, 2023
Everything was epic
Response from Property: Aoxue Four Seasons Hotel is a comprehensive hotel integrating guest rooms, catering, conferences and fitness. The hotel is located at No. 828 Shilin Road, Songbei District, 40 minutes' drive from Harbin Taiping International Airport and only 25 minutes' drive from Harbin West Railway Station. The hotel adheres to our unchanging belief to provide every guest with meticulous, warm, considerate and thoughtful service. If you are satisfied, we will redouble our efforts. Very much looking forward to your stay again.
Abby
Superior Double Room
Stayed in Dec 2022
Traveling with friends
5 review
7.0/10
Posted on Feb 10, 2023
Hotel is in a good location. Easy enough to get to the ice and snow world, quick taxi ride. Hotel itself is nice enough, room was very big and the bed was comfortable. Front desk staff were super helpful especially for helping us arrange a large taxi for all of our luggage. Only real big bear was the room was insanely hot and no way to control the temperature, couldn’t sleep due to the heat, neither could my friends in their rooms. So we had to open windows which wasn’t ideal due to the high pollution levels outside. If management could allow the use of the air con in the room it would have made sleeping a lot more comfortable.
Response from Property: .
Toni06
Superior Double Room
Stayed in Dec 2022
Traveling with friends
14 review
9.5/10
Amazing
Posted on Feb 3, 2023
Great room for the money. Very spacious and clean. The hotel staff were very friendly and helped us order a taxi to the airport.
Response from Property: Dear guests: Hello! Thank you for coming, and sincerely thank you for your love and recognition of us. You remember the good time here and we are very touched. It is our bounden duty to let guests enjoy a good stay experience. We can get your praise. We are deeply honored, and at the same time, we are more motivated to continue to move forward, and hope to have more opportunities to serve you!
Frank Herman Schubach
Superior Double Room
Stayed in Dec 2022
Couple
3 review
10/10
Outstanding
Posted on Jan 29, 2023
Great hotel and great location. Not too far from everything you want to see in Harbin. Very clean and the staff was very helpful. Buffet breakfast was also good 👍🏻
Response from Property: Dear guests: Hello! Thank you for coming, and sincerely thank you for your love and recognition of us. You remember the good time here and we are very touched. It is our bounden duty to let guests enjoy a good stay experience. We can get your praise. We are deeply honored, and at the same time, we are more motivated to continue to move forward, and hope to have more opportunities to serve you!
Evan Burns
Superior 2-bed Room
Stayed in Dec 2022
Traveling with friends
10 review
9.0/10
Great
Posted on Jan 25, 2023
Amazing hotel. Warm and beautiful, close to the ski center and shopping mall. Staff is helpful, even upgraded our room just because our key cards didn’t work!
Response from Property: Dear guests: Hello! Thank you for coming, and sincerely thank you for your love and recognition of us. You remember the good time here and we are very touched. It is our bounden duty to let guests enjoy a good stay experience. We can get your praise. We are deeply honored, and at the same time, we are more motivated to continue to move forward, and hope to have more opportunities to serve you!
Tian Natasha
Superior Double Room
Stayed in Dec 2022
Traveling with friends
36 review
7.0/10
Posted on Jan 14, 2023
My experience here was okay. I was surprised to find out that they didn't have a central A/C system in the room. The room was a bit chilly, so I was offered a second duvet because there was no remote controller in the room to control the heater. I didn't sleep well the two nights I spent there. However, I think the hotel staff was helpful and the check-in was fast.
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Superior Double Room
Stayed in Dec 2022
Family
1 review
5.0/10
Posted on Jan 10, 2023
The hotel location is not convenient to several attractions . There us no good restaurant or metro or bus stop near by . The hotel staff are good and friendly and very helpful but the location is not convenient .
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us. If you come here next time, you hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Tiny Nontando
Superior Double Room
Stayed in Dec 2022
Traveling with friends
1 review
7.0/10
Posted on Jan 11, 2023
The hotel was ok, clean, warm and the receptionists were friendly
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Superior Family Room
Stayed in Nov 2022
Family
26 review
10/10
Outstanding
Posted on Jan 3, 2023
Great hotel and well priced. Friendly staff and nice breakfast.
Response from Property: Thank you very much for your support and love for Aoxue. It is our unchanging belief to provide meticulous, warm, considerate and considerate service to every guest. With your understanding, we will redouble our efforts. Looking forward to your stay again.
Guest User
Superior 2-bed Room
Stayed in Dec 2022
Traveling with friends
1 review
10/10
Outstanding
Posted on Jan 23, 2023
Loved our stay.
Response from Property: 尊敬的賓客：非常感謝您下榻傲雪四季酒店並與我們一同分享您的舒適體驗！每一次入住，都留下了快樂的軌跡；每一次回訪，都是友誼的傳遞；每一次想起，都是甜蜜的回憶。真誠的相待，衷心的祝福。再次感謝您對我們的支持和厚愛，衷心希望最初的驚艷能夠成為您駐足的開始。祝願您生活愉快！
Guest User
Superior Double Room
Stayed in Apr 2025
Family
1 review
10/10
Outstanding
Posted on May 2, 2025
The hotel service is very good, very warm, the service attitude is particularly good, the sanitation is very clean, it is close to the scenic area, and it is very convenient to enter and exit. Overall, it is very comfortable. I brought my children to Sunac Park to play. The hotel is very good, clean, good service attitude, and close
Original TextTranslated by Google
Response from Property: 您好，由衷感謝您下榻傲雪四季酒店並百忙中與我們分享您的入住感受！我們非常高興能讓您在傲雪擁有一段美好的時光，也非常感謝您對我們的讚揚和喜愛！您的肯定對我們是莫大的鼓勵，我們將始終如一毫不懈怠地努力為我們的客人提供更好的服務以及住宿。期待您和您的家人能再次光臨，祝您家庭美滿，生活愉快,身體健康！
Nange🍺
Superior Family Room
Stayed in Apr 2025
Family
2 review
10/10
Outstanding
Posted on May 2, 2025
Every time I bring my children here, I will book a family room here. It is clean and sanitary, and it is very convenient to dine downstairs. It is also close to Sunac, and the children like it very much. This time, the children's classmates also recommended that they live here, and they are all very satisfied.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your visit, and we sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let every guest enjoy a good stay experience. We are honored to receive your praise, and we are more motivated to move forward. We hope to have more opportunities to serve you!
Anonymous User
Superior Double Room
Stayed in Mar 2025
Traveling with friends
2 review
10/10
Outstanding
Posted on Apr 19, 2025
The hotel has complete facilities, high cost performance, fast Wi-Fi, good environment, convenient parking, and a very good location. It is very convenient for shopping and eating nearby. It is not far from Sunac Mall and Sunac Park.
Original TextTranslated by Google
Response from Property: 您好，由衷感謝您下榻傲雪四季酒店並百忙中與我們分享您的入住感受！我們非常高興能讓您在傲雪擁有一段美好的時光，也非常感謝您對我們的讚揚和喜愛！您的肯定對我們是莫大的鼓勵，我們將始終如一毫不懈怠地努力為我們的客人提供更好的服務以及住宿。期待您和您的家人能再次光臨，祝您家庭美滿，生活愉快,身體健康！
Guest User
Superior Double Room
Stayed in Mar 2025
Solo traveler
3 review
10/10
Outstanding
Posted on Apr 18, 2025
This hotel is really great. The room was cleaned very well and the bed was very comfortable. The front desk staff was very nice and the check-in process was very quick. I didn't have to wait for a long time. There are many places to buy things around the hotel, it is also convenient to eat and travel. The price is also very reasonable. I think it is very cost-effective. I will stay here again next time if I have the chance.
Original TextTranslated by Google
Response from Property: 尊敬的賓客，非常感謝您的認可與支持，同時也很開心能過陪您度過一段美好時光，一次美好的相遇，我們非常榮幸的看到您對酒店前台服務的認可，傲雪會繼續努力，美好的時光總是短暫的，真誠的期待您的下一次到來！