Tongli Lake Resort (Phase II)

本次入住非常幸運，獲得升級套房，並體驗到了堪稱完美的管家服務。從踏入酒店的那一刻起，管家曉宇就熱情相迎，不僅迅速幫忙辦理入住，還貼心介紹酒店設施。入住期間，有碰到任何問題，管家都事無鉅細的回覆並解決，她關注到每個細微需求，用專業與熱忱，讓我感受到家一般的温暖與舒適，這樣的服務無可挑剔，下次一定還選這兒！

酒店工作人員服務態度非常好，從前台到客房服務都非常熱情周到，遇到問題也能及時解決，給人一種賓至如歸的感覺。酒店無論是環境、服務還是配套設施都超出了我的預期，下次還會選擇入住。特別感謝管家曉宇，服務太周到了，我們一大家子人一共訂了五間房，都對曉宇讚不絕口。

Tongli Lake Resort Phase II has a beautiful hotel environment, with a panoramic view of Tongli Lake and mountains, and the service is first-class! Whether it is the front desk reception, hotel housekeeper, room service, or restaurant service, it makes people feel at home. Especially the layout of the guest room is warm and elegant, and the bedding is soft and comfortable, which makes people sleep well all night. It is highly recommended to every traveler who seeks relaxation and enjoyment!

First of all, I would like to thank the housekeeper Xiaoyu for accompanying us all the way. **1. Rich parent-child facilities** The hotel has designed a variety of entertainment facilities specifically for children, including a children's playground, an indoor swimming pool, a parent-child game room, etc. The children had a lot of fun in the children's playground, especially the slide and the ocean ball pool, which is simply their paradise! The indoor swimming pool also has a special shallow water area, which is suitable for children to play in the water, and parents can rest assured. 2. The room has also been upgraded for us, and the children can still play in the room **3. Diverse parent-child activities** The hotel arranges different parent-child activities every day, such as handicrafts, parent-child games, storytelling, etc. We participated in the handicraft activities, and the children completed their own small works under the guidance of the staff, and they felt a sense of accomplishment! These activities not only make the children have fun, but also enhance parent-child interaction. **4. Dining is suitable for children's taste** The hotel's breakfast and buffet are very suitable for children. There is a special children's dining area that provides a variety of healthy and delicious food, such as mini burgers, fruit salads, cartoon-shaped desserts, etc. The children eat happily, and parents don't have to worry about their diet. The restaurant also provides children's chairs and tableware, which is very convenient. **5. Thoughtful and meticulous service** The hotel staff are very friendly, especially patient with children. The front desk also provides a stroller rental service, which is convenient for us to take the children to play around. The room service is also very timely, and any needs can be solved quickly, which makes people feel very considerate. **Summary** This parent-child hotel stay experience is very pleasant. The children have fun and the parents can easily enjoy the holiday. Whether it is facilities, services or details, the hotel has done a very good job. It is highly recommended to families who plan to travel with children.

This stay at Tongli Lake Resort Phase II was a wonderful experience. The front desk warmly received us and took the initiative to upgrade the lake view room. Seeing that we were old, Xiaoyu at the front desk took the initiative to add us on WeChat, helped with the luggage, and personally delivered it to the room. The room was decorated with birthday linens and colorful balloons. Smart toilet, air conditioning, and heating warmed up the room in advance. The breakfast chef carefully cooked birthday noodles, and the hotel sent exquisite birthday cakes in the evening. Xiaoyu often sent warm reminders on WeChat about dining, travel, water delivery, night porridge, etc. We dined at Tongli No. 1 and received concierge reception. Birthday noodles and snacks were sent on birthdays, and the dishes were delicious. Check-out was delayed for two hours, and the front desk also sent a plush elephant souvenir. It left us with good memories.

酒店設施完善，親子遊樂設施現在很多，小童樂園裡有滑梯、沙池等，可以盡情玩耍。入住的時候管家曉宇熱情接待，耐心解答問題，滿足我們的各項需求。