The Ritz-Carlton, Suzhou
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1 room, 2 adults, 0 children
All properties in Suzhou
The Ritz-Carlton, Suzhou
Opened in 2025
No.20 of Premium Hotels in Jiangsu
No. 369 Guangji South Road, Gusu District, Suzhou, Jiangsu, China, Gusu District, Suzhou, Jiangsu, China
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We Price Match
Last booked 59 mins ago
China travel essentials
Easy to reach
Varied breakfast
Currency exchange
Most card payments accepted
Free parkingShow more
Amenities
Indoor swimming poolFree
Sauna
Executive lounge
Gym
Public parkingFree
Priority airport pick-up
3 Restaurants
Taxi booking service
All amenities
Property Description
The Ritz-Carlton, Suzhou is nestled in the heart of Gusu District, within the newly developed China Central Place Suzhou, adjacent to the historic Gusu ancient city. The hotel seamlessly blends the essence of the Suzhou culture with modern luxury, showcasing the elegant charm of Jiangnan water town. The hotel boasts 190 spacious and bright guestrooms and suites, five event and meeting venues, and three distinctive dining venues, including Feng Pan Ting Lobby Lounge, Biao Xia Chinese restaurant and Alkanna all-day dining restaurant, where guests can savor both local flavors and Western delicacies. The Ritz Carlton Club Lounge offers guests daily refreshments, along with serene views of the outdoor garden and exceptional services, ensuring a luxurious stay steeped in the unique ambiance of Jiangnan for the guests.
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9.2/10
The room is clean, hygienic, comfortable and warm!
All 280 reviews
Surroundings
Metro: Shi Lu
(670m)
Metro: Guangjinanlu
(1.1 km)
Airport: Sunan Shuofang International Airport
(35.8 km)
Train: Suzhou Railway Station
(3.1 km)
Train: Suzhou New Area Railway Station
(11.4 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
5
Deluxe City-view Queen Room
1 King bed
50m² | Floor: 6-12,15-18
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
5
Premier Room, Gusu View, King Bed
1 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
7
Club Panorama Studio Room, Gusu View, King Bed
1 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
5
Premier Suite, Gusu View, King Bed
1 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
7
Club Room, City View, Double Beds
2 Single bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
5
Deluxe Room, City View, Double Beds
2 Single bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
7
Club Deluxe Suite, City View, King Bed
1 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
7
Club Deluxe King Room
1 King bed
50m² | Floor: 5,18
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
7
Club Premier Suite, Gusu View, King Bed
1 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
5
Premier Room, Gusu View, Double Beds
2 Single bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Ritz-Carlton Suite
1 King bed
306m² | Floor: 18
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
5
Deluxe Suite, City View, King Bed
1 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
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Guest Reviews
9.2/10
Very Good
280 reviews
Verified Reviews- Cleanliness9.5
- Amenities9.2
- Location9.2
- Service9.2
Average for similar properties in Suzhou
Guest User
September 9, 2025
環境服務非常好，位置優越
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Jinyetingliangshiyange
September 8, 2025
完全不符合五星這個標準 一塌糊塗
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Guest User
September 7, 2025
藉著假期過來打卡，沒有讓我失望，很喜歡這裏的環境，其次服務也很到位，入住體驗非常好，尤其是禮賓部的sunny孫浩，服務非常熱情，以及餐廳等其他員工都很好，早餐也很豐盛，不過要是多點蘇州特色就更好了😜
總體來説很滿意。美中不足中間隔了很大一片在建的華貿中心，地鐵出來本來五分鐘左右就可以到了，結果因為這個要多繞一倍的路😂希望下次來的時候有變化～
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Stickwang
September 7, 2025
去蘇州遊玩在攜程網上選了這家新開的麗思卡爾頓酒店，嶄新漂亮的酒店設施一流，服務也非常周到細緻，早餐非常豐盛好吃，房間整潔乾淨舒適，入住體驗非常好，下次去蘇州還會選擇這家酒店。
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Guest User
September 7, 2025
1. 本來是朋友推薦後臨時決定住麗思卡爾頓，提前看點評時還悄悄捏了把汗，沒想到體驗遠超預期！行政酒廊的Sandra特別温柔，細心指引我去五樓辦理入住；住店時不管有什麼需求，Maria都回復得又快又貼心；退房時那位記不太清名字（好像是張浩）的工作人員，還主動幫我提了行李，全程都特別暖心~這些小細節真的讓人好感拉滿。
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Guest User
September 7, 2025
一如既往的很舒適，交通便利，服務周到，每次到蘇州都會選擇麗思卡爾頓，不會令人失望。
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Guest User
September 6, 2025
城景房對着酒店的一個樓項，房間的書本里夾着酒店對另一位客人的手寫歡迎信
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Eunicejy
September 6, 2025
Thank you very much to Sunny at the concierge department for her warm service. She made us feel at home and we will definitely come back next time!
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Monica huihui
September 6, 2025
The bed is very comfortable. Thank you Owen for your thoughtful service. I will stay at the only two hotels in Jiangsu next time.
Original TextTranslation provided by Google
Services & Amenities
Most Popular Amenities
Indoor swimming pool
Free
Sauna
Executive lounge
Gym
Public parking
Free
Priority airport pick-up
Additional charge
3 Restaurants
Taxi booking service
Priority airport drop-off
Additional charge
Station pick-up service
Additional charge
Conference room
Multi-function room
Playground
Kids' club
Currency exchange
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage
Free
Laundry room
Indoor swimming pool
Executive lounge
Gym
3 Restaurants
Conference room
Playground
Kids' club
3 Restaurants
枫畔庭
Style: A la carte
Open for: Afternoon tea
Business hours: [Mon - Sun] 10:00-19:00
标霞
Style: A la carte
Cuisine: Chinese
Open for: Lunch, Dinner
Business hours: [Mon - Sun] 11:30-14:00, 17:30-21:00
Alkanna
Style: A la carte
Open for: Breakfast, Lunch, Dinner
Dining options: Reservations available
Business hours: [Sun] 06:30-10:30, 12:00-15:00, 17:30-21:00,[Mon - Sat] 06:30-10:30, 12:00-14:00, 17:30-21:00
More Amenities
Internet
Wi-Fi in public areas
Free
Indoor swimming pool
Heated pool
Towels
Adults only
Opening times
Business hours
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Free
Transportation
Taxi booking service
Station drop-off service
Additional charge
Station pick-up service
Additional charge
Priority airport pick-up
Additional charge
Priority airport drop-off
Additional charge
Business services
Conference room
Postal service
Fax/copying service
Additional charge
Wedding service
Multi-function room
Multimedia display system
Front desk services
24-hour front desk
Concierge service
Express check-in and check-out
Safe at front desk
Luggage storage
Free
Wake-up call
Currency exchange
Languages spoken
English
Chinese (Mandarin)
Food & drink
Room service
Public areas
Elevator
Ventilation system
Humidifier
No smoking in public areas
Outdoor furniture
Smoking area
PA and sound system
Executive floor
Non-smoking floor
Executive lounge
Health & wellness
Gym
Sauna
Cleaning services
Clothes dryer
Clothes steamer
Laundry detergent
Laundry room
Dry cleaning
Additional charge
Ironing service
Additional charge
Laundry service (on-site)
Facilities for children
Children's meals available
Children's bathrobes
Children's slippers
Children's toothbrushes
Playground
Stroller
Kids' club
Accessibility
Handrails on stairs
Stair-free main entrance
Accessible rooms available
Safety & security
First aid kit
Fire alarm
Keycard entry system
Fire extinguisher
Security personnel
Intruder alarm
Smoke detector
CCTV in public areas
Carbon monoxide alarm
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Guests Accepted
Guests from all countries/regions are welcome at this property
Child policies
Children of all ages are welcome at this property.
Children between 0 and 5 years old can stay for free if no extra bed is needed.
Cribs and Extra Beds
For all room types, cribs can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total price. For details, please contact the hotel.
Breakfast
TypeWestern, Chinese, Asian
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:30 Open
| Age | Fee |
|---|---|
Children 5 years old and under | Free |
Children 6–12 years old | CNY 99.00 (approx. 23.62 AZN) per person |
Children 13–17 years old | CNY 198.00 (approx. 47.24 AZN) per person |
Adult | Buffet:CNY 198.00 (approx. 47.24 AZN) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the duration of your stay. The charge is CNY 1,500.00 (approx. 357.82 AZN) per night.
Deposit Payment MethodsThis property accepts cash, credit cards, debit cards and third party payment services
Deposit RefundThe deposit will be returned to the original account of payment within 7 days after check-out.
Pets
Pets are not allowed
Service animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Opened: 2025
- Number of Rooms: 190
Phone:+86-512-69088888
The Ritz-Carlton, Suzhou is nestled in the heart of Gusu District, within the newly developed China Central Place Suzhou, adjacent to the historic Gusu ancient city. The hotel seamlessly blends the essence of the Suzhou culture with modern luxury, showcasing the elegant charm of Jiangnan water town. The hotel boasts 190 spacious and bright guestrooms and suites, five event and meeting venues, and three distinctive dining venues, including Feng Pan Ting Lobby Lounge, Biao Xia Chinese restaurant and Alkanna all-day dining restaurant, where guests can savor both local flavors and Western delicacies. The Ritz Carlton Club Lounge offers guests daily refreshments, along with serene views of the outdoor garden and exceptional services, ensuring a luxurious stay steeped in the unique ambiance of Jiangnan for the guests.
Frequently Asked Questions
What is the cancellation policy for The Ritz-Carlton, Suzhou?
The cancellation policy for The Ritz-Carlton, Suzhou varies depending on the type of room and booking conditions.What is the cancellation policy for The Ritz-Carlton, Suzhou?
What are the check-in and check-out times at The Ritz-Carlton, Suzhou?
Standard check-in time at The Ritz-Carlton, Suzhou is 15:00 and check-out time is 12:00.What are the check-in and check-out times at The Ritz-Carlton, Suzhou?
Does The Ritz-Carlton, Suzhou provide breakfast?
Yes, Breakfast is offered at The Ritz-Carlton, Suzhou. Breakfast option(s): Western, Chinese, Asian. Does The Ritz-Carlton, Suzhou provide breakfast?
Can I bring my pet inside the The Ritz-Carlton, Suzhou?
As much as we love pets, unfortunately, we are unable to accommodate them in The Ritz-Carlton, Suzhou.Can I bring my pet inside the The Ritz-Carlton, Suzhou?
Is there a restaurant at The Ritz-Carlton, Suzhou?
Yes, The Ritz-Carlton, Suzhou offers on-site dining. You can enjoy a variety of Chinese dishes, all prepared with carefully selected, high-quality ingredients.Is there a restaurant at The Ritz-Carlton, Suzhou?
How far is the The Ritz-Carlton, Suzhou from the closest airport?
The closest airport is Sunan Shuofang International Airport, and it is about 36 mins from hotel by car (35.8 km).How far is the The Ritz-Carlton, Suzhou from the closest airport?
Is airport shuttle service offered by The Ritz-Carlton, Suzhou ?
Yes, at The Ritz-Carlton, Suzhou, an airport shuttle is available. We suggest you call ahead to confirm details.Is airport shuttle service offered by The Ritz-Carlton, Suzhou ?
About This Property
| Nearest Airport | Wuxi Airport |
|---|---|
| Distance to Airport | 35.95KM |
| Nearest Train Station | Suzhou Railway Station |
| Distance to Train Station | 3.08KM |
| Nearest Subway Station | Shi Lu |
| Distance to Subway Station | 0.43KM |
| Average Price From | AZN718 |
| Hotel Star Rating | 5 |