Paradise Resort Gold Coast

Paradise Resort Gold Coast Reviews

Paradise Resort Gold Coast

122 Ferny Avenue, Surfers Paradise, Queensland, 4212, AustraliaSee Hotel Details
Paradise Resort Gold Coast
Paradise Resort Gold CoastParadise Resort Gold CoastParadise Resort Gold Coast
Choose dates to check available rooms
We Price Match
1 night

Guest Reviews

7.9/10
Good
43 review
Verified reviews
Location8.3
Amenities7.8
Service7.8
Cleanliness7.9
Filter by:
Sort by:
All reviews(43)
Positive reviews(39)
Reviews with photos/video(18)
Awesome stay(23)
Perfect for kids(16)
Great service(9)
Negative reviews(4)
Bellebags
Astro Resort Room
Stayed in Jun 2025
Family
1 review
10/10
Outstanding
Posted on Jul 15, 2025
Honestly cannot fault the place to travel with kids. The food was amazing quality. The staff were all lovely, the bathrooms were older but you dont spend time in there anyway! Bus stop right at the doorstep, be sure to prebook your activities, even hair braiding sold out! My kids couldnt decide their favourite bit but the laser tag and Slushies were a hit and iceskating show well worth it for the kids.
Response from Property: Thank you for taking the time to offer your fantastic feedback.So pleased everyone had a great time and enjoyed all we have to offer from our dining options to our resort activities and friendly staff.We look forward to your next visit, where you can enjoy once more the slushies and fun activities :)Kind regards,Cherie - Paradise Resort Gold Coast.
Guest User
Astro Resort Room
Stayed in Mar 2025
Family
1 review
10/10
Outstanding
Posted on Apr 7, 2025
The staff were brilliant the rooms were clean and the bed was the best. The resort had everything we needed we didn't have to leave for anything. Our grand child had an absolute blast of a time. We are now organising our next visit.
Response from Property: Thank you for your fantastic and kind comments.So happy you and your family had such a great time that you are already planning your next visit.We look forward to welcoming you soon.Kind regards,Cherie - Paradise Resort Gold Coast.
Guest User
Superior Resort Room
Stayed in Jun 2025
Family
1 review
10/10
Outstanding
Posted on Jul 2, 2025
I cannot speak highly enough of this place!!! After having a horrible experience at another hotel, I moved myself and my kids here last minute. Arriving early after checking out from the horrible place at 10am, I expected to have to drop our bags and wait until 2pm for check in. The staff at the front counter heard about our previous hotel, and allowed to go to our room when we arrived, over 2 hours before check in!! The resort has EVERYTHING you need. All of the staff are friendly and helpful. Suitable for kids of all ages with soooooo much to do. I have already been looking at booking again to stay soon! Thanks so much for our amazing 24 hour stay!!!
Response from Property: Thank you for taking the time to review your recent stay and for your favourable feedback.We are sorry your time on the Gold Coast started so badly but we are very pleased we were able to turn it all around for you. So happy you and your children had such an amazing time with us and we look forward to your next stay :)Kind regards,Cherie - Paradise Resort Gold Coast.
Guest User
Standard Family Room
Stayed in May 2025
Family
1 review
10/10
Outstanding
Posted on Jun 25, 2025
Happy with our family holiday, staff have been friendly. Despite the noise & flat tyre from construction was still worth it!
Response from Property: Thank you for choosing Paradise Resort Gold Coast and for taking the time to review your stay.So thrilled, you enjoyed your experience and found our staff friendly and accommodating. Please accept our sincere apologies for the flat tyre. We do hope to welcome you for a future visit.Kind regards, Cherie.
Anna2024
Superior Resort Room With Aqua View
Stayed in Dec 2024
Family
1 review
10/10
Outstanding
Posted on Jan 30, 2025
Our stay was good. Kids enjoyed the waterpark and had so much fun.
Guest User
Superior Resort Room
Stayed in Apr 2025
Family
1 review
10/10
Outstanding
Posted on Jun 1, 2025
Once again another great trip at paradise resort! Can’t reccomend enough. The service was great the rooms were clean and the resort was priced accordingly Even received a free late checkout with made the holiday so much better! Will definetly be back
Response from Property: Thank you, for taking the time to offer your feedback and fantastic comments. So pleased you once again enjoyed staying with us at Paradise Resort. So pleased you took advantage of the late check out. We look forward to your next visit.Kind regards,Cherie - Paradise Resort Gold Coast.
Guest User
Deluxe Resort Room
Stayed in Dec 2024
Family
1 review
8.0/10
Very Good
Posted on Jan 7, 2025
Excellent resort for families with kids
Nerisa Ignacio
Resort Room
Stayed in Oct 2024
Family
6 review
8.0/10
Very Good
Posted on Jan 15, 2025
Good place and close to everything. My son loves the activities
Guest User
Astro Resort Room
Stayed in Mar 2025
Family
1 review
10/10
Outstanding
Posted on May 5, 2025
Best location and good service ,food was very good …. Best for kids
Response from Property: It's so fantastic to hear that you and your family had the best time and enjoyed all we have to offer from our convenient location, dining options and friendly service.We hope to welcome you soon for another visit.Kind regards,Cherie - Paradise Resort Gold Coast.
Guest User
Deluxe Resort Room
Stayed in Jan 2025
Family
1 review
6.0/10
Posted on Feb 19, 2025
Don’t worth it cz they charge for parking but it was in my booking even service was bad
Terryau
Resort Room
Stayed in Nov 2024
Family
3 review
8.5/10
Very Good
Posted on Dec 31, 2024
Would definitely book again. Food was good. Staff were great. Only down side was could hear people walking around in room above and baby crying at 5am . Besides soundproofing everything was great.
Sanjeev
Astro Resort Room
Stayed in Nov 2024
Family
1 review
4.5/10
Posted on Dec 27, 2024
There is false or potentially misleading information about parking. I was informed that no parking is available but was not told that parking is limited. I assumed that since the portal states "private parking is available," it meant parking was available for all guests.
Guest User
Deluxe Resort Room
Stayed in May 2025
Family
1 review
10/10
Outstanding
Posted on Jun 8, 2025
It was awesome, so much to do, rooms were excellent.
Response from Property: Thank you for your fantastic comments and 10/10 star rating.So pleased you and your family had an awesome experience and we look forward to welcoming you back.Kind regards,Cherie - Paradise Resort Gold Coast.
NeilTrip
Astro Resort Room
Stayed in Nov 2024
Other
1 review
4.0/10
Posted on Dec 21, 2024
I don't recommend booking this hotel. The room is super old. Everything feels broken the next second when you touch it. It even makes a loud noise when you take a shower. The hygiene is not clean. There are even various stains on the quilt. I also found dirt that others missed on the quilt. The kettle for boiling water will have black particles no matter how many times you boil it. The swimming pool facility is open to everyone whether you are a hotel guest or not. There are a lot of people. The swimming pool is also dirty. Even the food in the restaurant tastes terrible. So I don't recommend coming to this hotel. The only advantage is that the hotel staff are very friendly. The rest can only be said to be bad reviews.
Guest User
Astro Resort Room
Stayed in Mar 2024
Family
1 review
10/10
Outstanding
Posted on Apr 4, 2024
The best resort we have ever been to! A paradise for both kids & adults. So many activities for parents and kids to do & waterpark & kids club was a hit! Cannot wait to come back again!