The Westin Hefei Baohe

The Westin Hefei Baohe Reviews

The Westin Hefei Baohe

150 Ma'anshan Road (Ma'anshan Lu), Baohe District, Hefei, Anhui, 230011, ChinaSee Hotel Details
The Westin Hefei Baohe
The Westin Hefei BaoheThe Westin Hefei BaoheThe Westin Hefei Baohe
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Guest Reviews

9.5/10
Outstanding
4528 review
Verified reviews
Location9.5
Amenities9.3
Service9.6
Cleanliness9.6
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All reviews(4528)
Positive reviews(4442)
Reviews with photos/video(1029)
Friendly front desk staff(867)
Delicious breakfast(515)
Easy to get around(496)
Near shopping area(383)
Convenient for shopping(360)
Perfect for business trips(226)
Luxurious(34)
Delicious buffet(27)
Negative reviews(79)
Guest User
Guestroom (Double Bed)
Stayed in Jun 2025
Business traveler
1 review
7.0/10
Posted on Jul 15, 2025
An old building but relatively well managed. Luckily got a non-smoking room but some members got a room that has an ashtray with a little bit of smell, even though non-smoking room was requested. Not a lot of options for breakfast buffet menu.
Response from Property: 尊敬的客人,您好!感謝您選擇下榻合肥富力威斯汀酒店,非常抱歉此次入住未能給您帶來滿意的住宿體驗,給您帶來的不便我們深表歉意。對於您反映的早餐服務問題,我們非常抱歉以及重視,也第一時間反饋給餐飲部門的同事。另外關於房間的安排,我們也會加強員工培訓並主動詢問客人需求,按照客人的需求安排房間,以提高客人的住宿體驗。感謝您提出的反饋意見,我們會繼續努力為您帶來更優質的服務體驗,希望不久之後能再次和您相遇,祝您旅途順利,生活愉快!
Guest User
Guestroom (Double Bed)
Stayed in Apr 2025
Business traveler
6 review
5.0/10
Posted on May 23, 2025
It is an old hotel. The decoration is old and not well maintained. It is not the standard of a 5 star hotel. The breakfast buffet is only average. I do not recommend this hotel.
Response from Property: Dear guests, hello! Thank you for choosing to stay at The Westin Hefei. We are very sorry that this stay did not bring you a satisfactory accommodation experience. We deeply apologize for the inconvenience caused to you. Regarding facilities, the hotel has been open for decades, and the facilities and equipment will inevitably leave traces of time. The hotel management has always paid great attention to and attached importance to the issue of hotel equipment updates. The hotel currently has plans to upgrade and optimize the facilities and equipment in some rooms. In the future, we will also pay more attention to maintenance. Regarding the breakfast issue, we have already fed back to the heads of relevant departments. The hotel will make planned and gradual improvements to the breakfast quality, and the types and flavors of food will be more diversified in the future. The hotel has always been committed to providing guests with a comfortable and warm accommodation environment. We will also make up for this shortcoming with better services. We hope that you can continue to pay attention to and support The Westin Hefei. Thank you again for your feedback and we sincerely look forward to seeing you again.
Sebastian
Westin Deluxe Double Room
Stayed in Jan 2025
Couple
11 review
10/10
Outstanding
Posted on Apr 1, 2025
A really good stay overall - right opposite a mall and which has everything you want and the train station.
Response from Property: 親愛的客人,您好!非常感謝您下榻合肥富力威斯汀酒店,並在百忙之中為我們留下肯定的評價,非常開心您在酒店有一段美好的入住體驗,也非常感謝您對酒店位置的認可。讓您留下難忘的回憶是我們追求的願景,您的肯定與支持是我們不斷前行的動力,希望合肥富力威斯汀酒店可以成為您出行的首選,再次感謝您的支持,期待着您的下次光臨,祝您天天開心,萬事順意~~
Anonymous User
Westin Deluxe Double Room
Stayed in May 2024
Business traveler
11 review
9.5/10
Amazing
Posted on Jun 30, 2024
The hotel service is so nice. The room condition is also good. But, internet access (WIFI) is very low. The historic places and big shopping mall (Wanda Plaza) are convieniently located nearby.
6/9
Response from Property: Dear guest, hello! Thank you very much for choosing to stay at Hefei Fuli Westin Hotel and leaving us a positive evaluation despite your busy schedule. We are also very sorry that this stay did not bring you a completely satisfactory accommodation experience. If there are any shortcomings, please understand. We will actively correct them and hope to meet your satisfaction. Regarding the problem of slow room network speed that you reported, we are very sorry and we will feedback to our IT department as soon as possible. Next time you check in, you can dial 0 in the room to contact our colleagues at the quick service center to adjust your bandwidth to the highest. In addition, we will also focus on checking the network later to avoid the same problem from happening again. At Westin, we are committed to providing guests with services that exceed expectations and make guests feel good. Thank you again for your support, and look forward to your next visit. I also hope that you can get your full five-point praise for your next stay~~ I wish you happiness every day and all the best~
Yip
Guestroom (Double Bed)
Stayed in Apr 2024
Business traveler
25 review
10/10
Outstanding
Posted on Jul 14, 2024
Should try their swimming pool but no chance. Breakfast is good. Location is good.
Response from Property: 親愛的客人,您好!感謝您選擇下榻合肥富力威斯汀酒店,也感謝您願意抽出寶貴的時間與我們分享您此次的入住體驗。很高興瞭解到您對此次入住感到滿意,您的認可對我們是重要的支持與鼓勵!酒店位於合肥市中心核心區域,毗鄰高端商業中心萬達廣場,緊鄰風光秀麗的包河公園,距離合肥南站僅10分鐘車程,距離市內景點李鴻章故居等步行僅15分鐘。酒店一樓的知味全日餐廳,為您提供各款環球美味,特色早餐及威斯汀活力食品,富含維生素、礦物質及抗氧化成分,為您帶來充足營養,精力充沛面對新的一天。不論您在酒店何處,威斯汀每位員工都希望通過自己的不斷努力,給您的旅途帶來美好的入住體驗,讓您感受威斯汀個性化服務。 期待下次與您再次相約廬州,也希望您可以將我們推薦給更多的朋友們。祝您旅途順利,生活愉快~~
Guest User
Guestroom (Double Bed)
Stayed in Jan 2024
Family
6 review
9.5/10
Amazing
Posted on Apr 5, 2024
We enjoyed staying here! The biggest trouble was figuring out parking, but otherwise lovely stay!
Response from Property: 尊敬的賓客,您好!感謝您選擇入住合肥富力威斯汀酒店,非常抱歉此次入住未能給您帶來滿意的住宿體驗,給您帶來的不便我們深表歉意。關於您反饋的停車問題,我們非常的抱歉以及重視,我們也第一時間反饋給酒店的安保部,後期我們會積極尋找解決停車困難的辦法,積極的協調周邊的停車位,力求為客人提供良好的入住體驗。再次感謝您提出的反饋意見。在威斯汀,我們致力於為客人提供超越期望的服務,並讓客人感受良好。再次感謝您的支持,期待着您的下次光臨,祝您生活愉快!
Anonymous User
Westin Twin Room
Stayed in Mar 2023
Business traveler
6 review
10/10
Outstanding
Posted on Apr 28, 2023
Nice place for a business trip. Nice place for a business trip. Nice place for a business trip. Nice place for a business trip.
Response from Property: 親愛的iamheihei, 您好!非常感謝您下榻合肥富力威斯汀酒店,並在百忙之中為我們留下肯定的評價。酒店位於合肥市中心核心區域,毗鄰高端商業中心萬達廣場,緊鄰風光秀麗的包河公園,距離合肥南站僅10分鐘車程,距離市內景點李鴻章故居等步行僅15分鐘。不論您在酒店何處,威斯汀每位員工都希望通過自己的不斷努力,給您的旅途帶來美好的入住體驗,讓您感受威斯汀個性化服務。 期待下次與您再次相約廬州,也希望您可以將我們推薦給更多的朋友們。
Guest User
Guestroom (Double Bed)
Stayed in May 2023
Business traveler
29 review
10/10
Outstanding
Posted on Jun 21, 2023
Great location, great rooms, close to the metro line and the city center. Very nice.
Response from Property: Dear Guest, Thank you for staying with us and spending the time to share your comments on the website. We are more than happy to provide our valuable customers like you with our high quality and customized services, and to continually assist in your renewing experience. Thank you again for choosing The Westin Hefei Baohe and we look forward to welcoming you back in the near future.
Guest User
Guestroom (Double Bed)
Stayed in Oct 2023
Solo traveler
6 review
10/10
Outstanding
Posted on Nov 17, 2023
Room is neat and staffs are friendly.
Response from Property: “Dear Guest, Thank you for staying with us and spending the time to share your comments on the website. We are more than happy to provide our valuable customers like you with our high quality and customized services, and to continually assist in your renewing experience. Thank you again for choosing The Westin Hefei Baohe and we look forward to welcoming you back in the near future.
Tan Kian Chong
Guestroom (Double Bed)
Stayed in Sep 2023
Business traveler
8 review
9.0/10
Great
Posted on Dec 25, 2023
Good hotel.
Response from Property: 親愛的客人, 您好!非常感謝您下榻合肥富力威斯汀酒店,並在百忙之中為我們留下肯定的評價。酒店位於合肥市中心核心區域,毗鄰高端商業中心萬達廣場,緊鄰風光秀麗的包河公園,距離合肥南站僅10分鐘車程,距離市內景點李鴻章故居等步行僅15分鐘。不論您在酒店何處,威斯汀每位員工都希望通過自己的不斷努力,給您的旅途帶來美好的入住體驗,讓您感受威斯汀個性化服務。 期待下次與您再次相約廬州,也希望您可以將我們推薦給更多的朋友們。
Moranhuishou
Guestroom (Double Bed)
Stayed in Jan 2024
Family
1 review
10/10
Outstanding
Posted on Feb 8, 2024
mr luca
Response from Property: 親愛的客人,您好!感謝您選擇合肥富力威斯汀酒店,也感謝您對我們Luca服務的認可與好評,為您提供賓至如歸的服務是我們酒店的一貫宗旨。我們已經和相關部門分享了您的鼓勵和支持,也讓我們更有動力為您與更多客人創造難忘的威斯汀體驗。再次感謝您的分享,並真誠期待您再度光臨體驗我們更多的產品與服務。祝您及家人新年快樂,龍年大吉!
TYCR02
Guestroom (Double Bed)
Stayed in Mar 2024
Other
6 review
10/10
Outstanding
Posted on Apr 20, 2024
good.
Response from Property: 親愛的客人, 您好!非常感謝您下榻合肥富力威斯汀酒店,並在百忙之中為我們留下肯定的評價。酒店位於合肥市中心核心區域,毗鄰高端商業中心萬達廣場,緊鄰風光秀麗的包河公園,距離合肥南站僅10分鐘車程,距離市內景點李鴻章故居等步行僅15分鐘。不論您在酒店何處,威斯汀每位員工都希望通過自己的不斷努力,給您的旅途帶來美好的入住體驗,讓您感受威斯汀個性化服務。 期待下次與您再次相約廬州,也希望您可以將我們推薦給更多的朋友們。祝您旅途順利~~
oscarvilar
Guestroom (Double Bed)
Stayed in Apr 2023
Business traveler
14 review
9.0/10
Great
Posted on May 29, 2023
all good
Response from Property: 親愛的_TSXX671cfoq****, 您好!非常感謝您下榻合肥富力威斯汀酒店,並在百忙之中為我們留下肯定的評價。酒店位於合肥市中心核心區域,毗鄰高端商業中心萬達廣場,緊鄰風光秀麗的包河公園,距離合肥南站僅10分鐘車程,距離市內景點李鴻章故居等步行僅15分鐘。不論您在酒店何處,威斯汀每位員工都希望通過自己的不斷努力,給您的旅途帶來美好的入住體驗,讓您感受威斯汀個性化服務。 期待下次與您再次相約廬州,也希望您可以將我們推薦給更多的朋友們。
Guest User
Guestroom (Double Bed)
Stayed in Apr 2023
Business traveler
4 review
10/10
Outstanding
Posted on May 19, 2023
Jayce
Response from Property: 親愛的M31514****,您好!感謝您選擇合肥富力威斯汀酒店。欣聞您對本次入住體驗表示滿意,這是我們的榮幸。更關注到您對我們同事Jayce的點名表揚,這是對威斯汀員工最大的認可與鼓勵,我們已經和相關部門分享了您的鼓勵和支持,也讓我們更有動力為您與更多客人創造難忘的威斯汀體驗。再次感謝您的分享,並真誠期待您再度光臨體驗我們更多的產品與服務。祝您心情愉快!
Guest User
Guestroom (Double Bed)
Stayed in Apr 2025
Traveling with friends
4 review
10/10
Outstanding
Posted on May 23, 2025
Facilities: The hotel has complete facilities and the equipment is well maintained Hygiene: The hotel is clean and tidy, the room is cleaned very cleanly, and it is very comfortable when staying Environment: It is convenient to travel around the hotel, and the Bao Park next to it is very suitable for walking Service: The hotel staff is enthusiastic, especially the front desk Xiao Chu, who deserves special praise for her enthusiasm and thoughtfulness
Original TextTranslated by Google
Response from Property: 親愛的客人,您好!感謝您選擇合肥富力威斯汀酒店,也非常感謝您對我們員工熱情服務的認可和好評,這是對威斯汀員工最大的認可與鼓勵。酒店位於合肥市中心核心區域,毗鄰高端商業中心萬達廣場,緊鄰風光秀麗的包河公園,距離合肥南站僅10分鐘車程,距離市內景點李鴻章故居等步行僅15分鐘。不論您在酒店何處,威斯汀每位員工都希望通過自己的不斷努力,給您的旅途帶來美好的入住體驗,讓您感受威斯汀個性化服務。 期待下次與您再次相約廬州,也希望您可以將我們推薦給更多的朋友們。祝您旅途順利,生活愉快~~