Four Points by Sheraton Surabaya, Tunjungan Plaza

Four Points by Sheraton Surabaya, Tunjungan Plaza Reviews

Four Points by Sheraton Surabaya, Tunjungan Plaza

Jl. Embong Malang No.25-31, Kedungdoro, Kec. Tegalsari, Kedungdoro, Tegalsari, Surabaya, East Java, 60261, IndonesiaView Hotel Details
Four Points by Sheraton Surabaya, Tunjungan Plaza
Four Points by Sheraton Surabaya, Tunjungan PlazaFour Points by Sheraton Surabaya, Tunjungan PlazaFour Points by Sheraton Surabaya, Tunjungan Plaza
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Four Points by Sheraton Surabaya, Tunjungan Plaza Guest Reviews

4.7/5
Amazing
188 review
Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(188)
Positive reviews(186)
Reviews with photos/video(65)
Awesome stay(30)
Friendly owner(29)
Delicious breakfast(26)
Awesome rooms(18)
Convenient for shopping(13)
Near shopping area(12)
Perfect for business trips(9)
Great value for money(7)
Negative reviews(2)
ellis suriany
Deluxe Room 2 Single Bed
Stayed in Nov 2024
Family
8 review
5.0/5
Outstanding
Posted on Dec 30, 2024
Great stay, good range of breakfast spread & friendly staff.
amandalee0416
Deluxe Room 1 King Bed
Stayed in Aug 2024
Business travelers
13 review
5.0/5
Outstanding
Posted on Nov 16, 2024
As a solo business traveler, its location is incredibly convenient, with plenty of amenities nearby. The staff were polite and attentive, always ready to assist with any needs. Overall, it’s a great choice for business travelers seeking comfort and convenience.
Nikman
Deluxe Family Room, Family Room, 1 Twins, Alternate: Bunk Beds
Stayed in Nov 2024
Family
12 review
5.0/5
Outstanding
Posted on Dec 8, 2024
Love the ambience, good location and very warm welcome from all the staff. Love everythings 🥰
Manama
Deluxe Room 2 Single Bed
Stayed in Mar 2024
Family
5 review
4.7/5
Amazing
Posted on Apr 16, 2024
It is so close with Tunjungan Plaza Mall, but little bit crowded and confusing for entrance 😄. The staff were so nice and helpful, whenever you met they will greet you. Thank you for hospitality FourPoints🙏🏻.
Anonymous User
Deluxe Room 2 Single Bed
Stayed in Nov 2024
Business travelers
4 review
4.0/5
Very Good
Posted on Dec 13, 2024
The stay was short and fulfilling. The room is clean and all amenities in place.
Ammarmarco
Deluxe Room 2 Single Bed
Stayed in Apr 2024
Business travelers
2 review
4.0/5
Very Good
Posted on Jul 11, 2024
Overall okay, the hotel room design a bit old school.
Timothy
Deluxe Room 2 Single Bed
Stayed in Mar 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 19, 2024
It was nice room , good staff , strategic location
punardi
Deluxe Room 2 Single Bed
Stayed in Aug 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Sep 24, 2024
nice experiences, nice staff very helpful, overall excellent stay there.
Zhen Feeh
Deluxe Room 1 King Bed
Stayed in May 2024
Couples
5 review
5.0/5
Outstanding
Posted on Jun 25, 2024
Location very convenient, come down have shopping mall, can get everything that needs. Room is clean and comfortable. Thank you for their staffs, every day got different towel arts for us. Very cute and creative!
Duta Brunei
Deluxe Room 2 Single Bed
Stayed in Nov 2023
Family
6 review
4.0/5
Very Good
Posted on Dec 15, 2023
I'm quite amazed with the size of the room. Though it's only a Deluxe room. Unfortunately there was no sofa or extra seat in the room giving the size of the room. The hotel's fragrance is calming. Superb. Thumbs up to its front desk staff named Audrey. She made check in experience better than her colleague. Would recommend others to stay there and would definitely come again.
Guest User
Deluxe Room 1 King Bed
Stayed in May 2024
Couples
1 review
4.2/5
Very Good
Posted on Jun 2, 2024
The aircon is making too loud noise when working. Give me a hard time To sleep The toilet roll should be installed On The right hand side of The closet when we seated.
Daystar
Deluxe Room 2 Single Bed
Stayed in Oct 2023
Family
7 review
5.0/5
Outstanding
Posted on Nov 27, 2023
Fantastic experience from alighting at the lobby all the way till reaching the hotel room. Nice bed and pillows and clean room. Very warm staff as well, plus nice breakfast spread! Highly recommended!
Cappuccino82
Deluxe Room 1 King Bed
Stayed in Mar 2024
Business travelers
24 review
4.5/5
Great
Posted on Apr 30, 2024
2nd stay in this hotel but gotten a “used to be” smoking room. They promise no more smoking since last week but the room still smells.
Guest User
Deluxe Room 2 Single Bed
Stayed in May 2024
Family
7 review
5.0/5
Outstanding
Posted on Jun 18, 2024
Good for family with small kids. Got lots of play area below hotel. Great breakfast
Deni Indra
Room with Two Double Beds-Non-Smoking
Stayed in Aug 2023
Family
3 review
5.0/5
Outstanding
Posted on Sep 18, 2023
It’s great location,also closed to TP (tunjungan plaza ) Surrounding a lot of great restaurants . The staff hotel is amazing 🤩 Fitnes gym also great have city views Swimming pool 🏊♀️ there also have for children 👧