HOTEL DORMY INN KOBE MOTOMACHI HOT SPRINGS Reviews

Dormy has been a fave of mine. The last time I patronise Dormy was 2023. I have since moved on to Nono. My recent visit to Dormy, Kobe was a by default due to the absence of Nono. Moreover, its Onsen is well designed and the better than most hotels in Kobe. Areas Dormy should improve on: 1. Overcrowded breakfast experience. Some kind of timing or queue sequencing (like Nono) should be in place. 2. Food quality has dropped! Prawn tempura and katsu are with minimal meat and mostly flour! Fruits and salad are so low in selections and quality. 3. Seating management was overwhelmed by tour groups. This also made breakfast experience lousy! Either specify timing for tour group breakfast or extend breakfast timing to ensure better spread of guests. 4. Low quality F&B: Rice was cooked in the most non-Japanese way! Staffs were unenthusiastic. Food decoration also sloppy! The 前菜 look unappertising! 5. Amenities area adjacent to the bath. Rethink how to ensure the cleanliness and safety. The place is very often overflowing with ice cubes and used paper cups ; and wet floor near the machines. Trip.com provides good discount. It is time to segregate offerings based on level of privacy and comfort; and Hotels that take on tour-groups and non Tour-group. This will great help in hotel choice-making.