Hilton London Olympia Reviews

Response from Property: Thank you for your honest feedback and kind rating! We’re glad you appreciated the cleanliness, comfort, and friendly team. Your support and satisfaction are what we strive for every day, and we hope to have the pleasure of welcoming you back again soon.

Response from Property: Dear Guest User, Thank you for your wonderful feedback!We’re so pleased to hear you enjoyed our location. Our location is certainly one of our highlights as it allows an easy access to central London and Chelsea FC and Earl’s Court. We’re glad it worked out so well for your visit.We hope to welcome you back again soon for another great stay!Warm regards, Hilton London Olympia

Response from Property: Dear Jamie,Thank you for your kind words and positive feedback, we’re glad to hear you enjoyed the cleanliness of the rooms, the complimentary water, and the delicious food in our bar area. It’s wonderful to know you had a pleasant stay overall.We look forward to welcoming you again soon!Best regards,Hilton London Olympia

Response from Property: Dear Guest User, Thank you for taking the time to share your detailed feedback. We’re delighted to hear you enjoyed the fantastic corner room with its city views, and that our front desk team was helpful and attentive during your stay.We truly appreciate your comments about the bathroom and refurbishment — your observations are invaluable as we work to maintain and improve our facilities. We’re sorry for the inconvenience caused by the damp smell and the bathroom sealant, and we’ll be sure to address these issues promptly. It’s great to hear the air conditioning was quickly fixed during the heatwave, and we appreciate your patience.We hope to welcome you back soon for an even better experience.Best regards,Hilton London Olympia

Response from Property: Dear Alex_044, Thank you for sharing your feedback with us. We appreciate your honesty and we are sorry to hear that the room did not meet your expectations. We understand the importance of a fresh and modern environment, and your comments regarding refurbishment are very helpful as we continue to improve our property.We hope that despite this, your stay was comfortable overall, and we would love the opportunity to welcome you back in the future to provide an improved experience. Safe travels,Hilton London Olympia

Response from Property: Thank you for choosing Hilton London Olympia. Our teams are absolutely delighted to receive your kind comments and we look forward to the opportunity to host you again in the near future.

Response from Property: Dear Guest User, Thank you for sharing your feedback. We’re thrilled to hear that you found our service excellent and the food to be delicious with a great variety. We appreciate your comments about the location and we understand that the walk to the tube and the stairs with a suitcase could be a bit inconvenient. We also appreciate your note on the toilet flushing and we will get our maintence team to review. We hope to welcome you back soon so we can provide an even better experience. Kind regards, Hilton London Olympia

Response from Property: Dear Ka yan, Thank you for your valuable feedback,We’re glad to hear that you found our staff to be nice and helpful. We apologize for the issues you encountered with the room furniture, bedside lamp, and air conditioning. We appreciate you bringing these to our attention. We’re always working to enhance the guest experience, and we hope to welcome you back soon with a more comfortable stay.Warm regards, Hilton London Olympia

Response from Property: Thank you for taking time to leave us a positive review! We look forward to welcoming you back to Hilton London Olympia in the near future.